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State Bank of India [SBI] Complaints & Reviews

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State Bank of India [SBI] reviews & complaints page 317

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D
DivyaJT
from Delhi, Delhi
Oct 6, 2019
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I paid 400rs through phonepe on 30th august 2019 at 1.04pm to maccaron website but it was unsuccessful. But the amount got debited from my account through phonepe and maccaron website initiated the refund on september 4th but still i didn't receive refund. Transaction id hdf7946ed1c9144492a974b2acd90822951. I tried sbi customer care number and it was not helpful. It had been a month since the transaction and still there is no response about the refund. Merchant website says they had initiated the refund and it should be reflected in the bank account by september 12th. Even phonepe contact support says the same thing. Please do something. I have this problem always with sbi.
State Bank of India [SBI] customer support has been notified about the posted complaint.
Oct 07, 2019
Updated by DivyaJT
[protected] this the reference number for refund from maccaron
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    pramodc25
    from Bengaluru, Karnataka
    Oct 5, 2019
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    Resolved

    Amazon india — amount not refunded by amazon


    Order id: #[protected]

    Amount not credited to my account even after complaining amazon about it
    Refund reference number-#[protected]
    Refunded date -30/9/2019
    Amount to be refunded-rs.949.00
    After several calls they are either complaining on the bank as not refunded the amount we have already refunded the amount, if i call the bank customer care no they are telling we have no access to the track the reference no and are asking me to go to the home branch, but the home branch people are telling that you should contact the customercare number. So no one is responding regarding this issue.
    Hence kindly see to it the issue gets resolved
    Oct 18, 2019
    Complaint marked as Resolved 
    State Bank of India [SBI] customer support has been notified about the posted complaint.
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      Royal Abhinab
      from New Delhi, Delhi
      Oct 5, 2019
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      I had made a purchase on amazon and returned the item. The refund was processed by amazon on 20th august 2019, but my bank (Sbi) has not yet processed it.

      Refund for reference #[protected] has not been processed yet. An amount of rs 740. Should have been credited to my bank account till now. I had called amazon customer care they asked me to contact my bank's (Sbi) customer care number and when i called my bank they are asking me to contact amazon.

      Following are my details

      Name: royal abhinav
      Email: royal. S. [protected]@gmail.com
      State Bank of India [SBI] customer support has been notified about the posted complaint.
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        A
        aquinasannlin
        from Mumbai, Maharashtra
        Oct 5, 2019
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        Address: Kanyakumari, Tamil Nadu

        I have paid rs 20000 credit card bill on october 2 of 2019, but the sbi card provider has blocked my card without my consent and valid reason as my credit limit is more than rs 18700 from which i have used rs 1000 after the payment of this transaction, suddenly i received a message stating that your sbi credit card is blocked due to suspicious activity, which was not a suspicious one, since i only did the transaction, my concern is that the card back end team who blocked the card should have called me and asked about the so-called suspicious activity by them and made a conclusion whether the transaction was done by the card holder or by someone else who is not authorized. For your information this is the second time within a few days time frame the sbi credit card back end team had blocked my card without valid reason and my consent. Kindly reactivate my card swiftly and allow me to use the same without any hindrance until i am using the card as per the sbi card norms and terms and conditions. Else i will be forced to forward this grievance to the rbi banking ombudsman for the justice as i have been mentally and emotionally harassed by the irresponsible and blunder done by the sbi credit card back end team. Hope you resolve this issue quickly and make sure that this sort of blunder mistakes never happen again from the credit card back end team hereafter. Note: the sbi credit card back end team has stated that the customer that is i have sent a sms to block the card, which is completely baseless and factually false for which i have the evidence. Thank you aqueenas annlin j

        On fri, oct 4, 2019, 08:49 sbi card
        State Bank of India [SBI] customer support has been notified about the posted complaint.
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          K
          karan kumavat
          from Vasai-Virar, Maharashtra
          Oct 4, 2019
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          Address: jay nagar,sector 7,evershine city,vasai east, Thane, Maharashtra, 401208

          My name is karan kumavat
          Sir, today 4/10/19 at 6 pm
          I deposited 20000 rs in sbi cdm machine located in sector 7, evershine city, vasai east
          As i deposited money, machine made some noice, and a confirmation msg appear on screen, as i tried to confirm it, but then it appeared transaction failed, when i asked branch person, he said file a written complaint, but i am worried, please help me
          State Bank of India [SBI] customer support has been notified about the posted complaint.
          Oct 04, 2019
          Updated by karan kumavat
          as i deposited money in sbi CDM machine
          machine calculated money, and asked me to confirm, then shown transactions failed
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            P
            pinjan
            from Gobardanga, West Bengal
            Oct 4, 2019
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            Address: BIJOY PALLY KALNA ROAD, 713101

            Dear sir/madam, i would like inform you that i'm aloke dey was an submit @500/- for p. C. C. Chalan no was[protected] & sbi journal no was[protected] dated 03/10/2019. But to till now i'. M not getting appointment for p. C. C. But pass port seva is not getting this ammount but why i don;t know. Please you look into the matter and solve my problem as soon as possible.
            Thanking you
            Warm regards
            Aloke dey
            [protected]@gmail.com
            [protected]
            State Bank of India [SBI] customer support has been notified about the posted complaint.
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              seemapal pal
              from Delhi, Delhi
              Oct 4, 2019
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              Address: 121/ 122 ganj bazar sadar meerut, Meerut, Uttar Pradesh, 250001

              To,
              The chief branch manager
              State bank of india
              Main branch

              Subject: refund not reflucted in my bank accunt"

              Dear sir

              A refund of 535 rupees was successfully processed on 25 sep 2019 to my account. This amount should have been credited to my sbi account by now, but i have not received the refund till now.

              I have called the state bank of india customer service and also emailed the state bank of india main branch all the details many times including the unique transaction reference number but nobody has replied or resolved the problem. No action is being taken

              I have confirmed with amazon and they have successfully processed the refund

              Kindly go through the charge dispute emails, locate the pending refund and follow the path back to amazon's payment processor to locate the refund.
              State Bank of India [SBI] customer support has been notified about the posted complaint.
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                M
                money banna
                from Delhi, Delhi
                Oct 4, 2019
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                Address: SINDHI MARKET, MARWAR JUNCTION, 306001
                Website: Sbi

                Respected sir,
                On[protected] i was withdrawl 10000 rs. By atm from my local sbi branch but cash was deducted from my account. But cash was not received by atm. I have submit application related to this problem but today 10 days has completed and my cash has not deposited in my account. Sbi branch is not giving satisfied answer. I[censored] have any process then tell me. Please solve my problem.
                My complain no. Is [protected]
                State Bank of India [SBI] customer support has been notified about the posted complaint.
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                  K
                  karishmap
                  from Delhi, Delhi
                  Oct 4, 2019
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                  Address: smart car wash, kudasan, Gandhinagar, Gujarat, 382428

                  Dear sir/madam,
                  I am very disappointed by the calls from mr. Kedar raval, who call himself as a recovery agent from sbi credit card. He calls me for the payment of credit card suddenly without any proof that he is from sbi and asks me to pay my bills. I have already paid the bills two days back!!
                  He tells me to whatsapp me without any sort of proof. How will i come to know that he is genuine person. So i got angry and asked him proof so he said he has my address and he can come and collect the money from my home.
                  I am a salary account holder in sbi and i work in ipr..
                  As i told him that i have recordings of his calls he is asking me to do the complain.
                  This is not expected from sbi!!
                  I am very very dissapointed by his behaviour with me.
                  He is recovery agent or whomsoever he is at least he has to check or confirm before calling anybody for the same.
                  He is misbehaving with me on phone,,, gundagardi hai kya??!!
                  Has sbi started to keep goons to recover money or what??
                  I took a credit card for my feasibility, not for the harassment.
                  I agree and it is my duty to pay my bills, somehow delayed due to personal reason, but now why is he calling after i paid bill and arguing and misbehaving?
                  Very very disappointing!!
                  State Bank of India [SBI] customer support has been notified about the posted complaint.
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                    A
                    anu rose
                    from Chennai, Tamil Nadu
                    Oct 4, 2019
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                    Address: Agarwal eye hospital ashok nagar branch, Chennai, Tamil Nadu, 600083

                    My name is anushya and i had ordered luncg baf of rs. Amount 439 in amazon on 26th sep and sep28th i returned this order due to personal reason. And on 30th sep
                    Amazon initiated the amount to my card but i still didn't get the money. Amazon sent this reference number[protected] and told me to fill charge dispute form but indian bank doesn't have such policy. So
                    Please kindly respond to this complaint it's very urgent. Kindly do the needful. Thank u sir
                    State Bank of India [SBI] customer support has been notified about the posted complaint.
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                      S
                      from Delhi, Delhi
                      Oct 3, 2019
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                      Address: 173025

                      From
                      Shalini Chaudhary
                      Paonta sahib, himachal pradesh
                      To
                      Chief branch manager
                      Sbi, paonta sahib

                      Refund of 680 rupees was successfully processed on 14 July 2019 by amazon . This amount should have been credited to my sbi account but still I have not received it till no .
                      Return reference number for the transaction is 668605. Please investigate the matter n refund the amount as soon as possible
                      State Bank of India [SBI] customer support has been notified about the posted complaint.
                      Even after 42 days of Submitting my complaint.. I didn't received my refund.. Very horrible service they r providing
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                        S
                        Sangita Pandit
                        from Mumbai, Maharashtra
                        Oct 3, 2019
                        Resolved
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                        Resolved

                        Address: Bolpur, west Bengal, Birbhum, West Bengal
                        Website: Indian consumer complaints forum

                        Sir,
                        Cpp assistance service has been activated in my account but I was not aware of it. The mail had been send on 25th July and the amount had been deducted on 11th September. I don't want to continue with this service, please cancel this service in my account and refund my money back.
                        I will be highly obliged to you.
                        Membership no : IA5114689
                        Aug 7, 2021
                        Complaint marked as Resolved 
                        State Bank of India [SBI] customer support has been notified about the posted complaint.
                        Dear Customer,

                        We wish to inform you that refund for membership IA5114689 has been processed on Oct 07’19.

                        Regards
                        CPP Team
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                          pavitra sai
                          from Delhi, Delhi
                          Oct 3, 2019
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                          Address: East Godavari, Andhra Pradesh, 502032

                          I have made 2 transactions worth 5000 ruppees each through UPI BHIM, PHONEPE on 19th September, 2019 and they both failed. My money got debited but i did not receive any credit till today, ie, 3rd October, 2019. I talked to the phonepe customer representative and i was told to charge back against SBI. And i went to SBI BRANCH and i was told that the problem is of phonepe, not of SBI. Its been 15days and the dispute is not yet resolved. Atleast phonepe contacted me Whenever i complained but SBI never tried to contact me in anyway. I want my money to be credited.
                          State Bank of India [SBI] customer support has been notified about the posted complaint.
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                            ranjansahoo
                            from Jaipur, Rajasthan
                            Oct 3, 2019
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                            Address: PBKIVV Shantivan, 307510

                            Dear sir/madam,

                            I am an account holder of sbi bank prajapita brahma kumaris ishwariya vishwa vidyalaya, shantivan, abu road branch. District - sirohi, rajasthan -307510.
                            Branch code-010638.

                            Respected sir, i used to go for my banking but the staff and the manager are behaving a very inhuman manner to anybody even the senior citizen also. They are always saying we don't have the proper staff but they are playing the game on mobile or watching youtube many times i have seen.

                            You are requested to check the branch and change the staff as soon as possible.
                            State Bank of India [SBI] customer support has been notified about the posted complaint.
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                              Rajagopala Panicker
                              from Edakkulam, Kerala
                              Oct 3, 2019
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                              Address: AISWARYA, Alappuzha, Kerala, 688005

                              I have made a transaction for payment of my electricity bill to kseb account as per details below. The transaction failed. But the amount was debited from my credit card account.

                              Transaction no.[protected]
                              Date of transaction ; 29.09.2019
                              Amount : rs.1664.49
                              Beneficiary: kseb
                              The amount of failed transaction debited in my a/c and not yet credited back.
                              So please credit back the amount at the earliest.
                              State Bank of India [SBI] customer support has been notified about the posted complaint.
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                                Ritam Mohun Bagan Ganguly
                                from Mumbai, Maharashtra
                                Oct 3, 2019
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                                Address: Kolkata, West Bengal, 700050

                                Sir, my registered mobile number is [protected]. I have received my sbi fbb credit card [protected] on 28th august 2019. On 19th september 2019 i have been charged with rupees 499/- for this card but till date i haven't received the corresponding big bazaar gift voucher worth 500/- inspite of more than 14 days have passed. Please look into this matter fast & solve the issue at the earliest.
                                State Bank of India [SBI] customer support has been notified about the posted complaint.
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                                  Sonu@2542
                                  from Mumbai, Maharashtra
                                  Oct 2, 2019
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                                  Address: AT-MAHESWA PO-KHUDNA RUPASPUR PS- RAUTARA KATIHAR, Katihar, Bihar

                                  Hello
                                  Sir, the problem with me is that 20, 000 rupees have been deducted from my sbi account, on[protected] at 17:23:59. Which is not giving sbi any information. I did not get any information even after i updated the account. I sincerely request that the wrong deduction has been done from my account. Please correct me and return my money as soon as possible.

                                  Name - md nazir alam
                                  Account no.-[protected]
                                  Ifsc code - sbin0017448
                                  Date[protected]
                                  Mob - [protected]
                                  [protected]@gmail.com
                                  State Bank of India [SBI] customer support has been notified about the posted complaint.
                                  Oct 16, 2019
                                  Updated by Sonu@2542
                                  Sir I did not receive any response by sbi custmor care representative..
                                  Plz convey may complaint... Sir
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                                    Megha Vaije
                                    from Delhi, Delhi
                                    Oct 2, 2019
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                                    My name is megha vaije and i had ordered luxury homes modern polyester multi color curtains of rs. Amount 399/- in amazon on 15 september and after 20 september i returned this order due to personal reason. And on 23 september
                                    Amazon initiated the amount to my bank account but i still didn't get the money. Amazon told me to fill charge dispute form but indian bank doesn't have such policy. So
                                    Please kindly respond to this complaint it's very urgent.
                                    State Bank of India [SBI] customer support has been notified about the posted complaint.
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                                      Nirmala Morankar Jadhav
                                      from Mumbai, Maharashtra
                                      Oct 2, 2019
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                                      Address: Wadi, B 205, Gayatri Flat, Vadodara, Gujarat, 390017

                                      Your a/c xxxxx757672 debited inr 295.00 on 01/10/19 - transferred to investment intermedi. Avl balance inr...

                                      From last 3 months i have get this msg from sbi. And i don't know why they are deducting my balance, after i will pay my installment on date. Plz credit my amount. So many people are facing this horrible situation.. Plz give as ans. Sbi.
                                      State Bank of India [SBI] customer support has been notified about the posted complaint.
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                                        bunty seth
                                        from Noida, Uttar Pradesh
                                        Oct 2, 2019
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                                        Hi,
                                        I have received a tata credit card but without generating pin, a transaction of rs. 2199/- was made by them for some insurance policy called sbi cpp... Even i was not ready for that without seeing the written information about that...
                                        So, just remove the cpp, then i will generate the pin for my card...
                                        Without my written consent, how can they do like this...
                                        Manish
                                        Mob: [protected]
                                        New delhi
                                        State Bank of India [SBI] customer support has been notified about the posted complaint.
                                        Dear Customer,

                                        This communication is with reference to our discussion on 30/01/2020 for your membership IA7961893.

                                        We hope that your query related to CPP has been successfully resolved. Please feel free to contact us on our 24 hour helpline numbers –[protected]toll-free) or[protected]please prefix city STD code) for any further assistance.

                                        Assuring you of our best services at all times.

                                        Regards,
                                        CPP Team
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