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State Bank of India [SBI] Complaints & Reviews

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Updated: Oct 17, 2025
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State Bank of India [SBI] reviews & complaints page 315

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R
rajeshmono
from Mumbai, Maharashtra
Oct 9, 2019
Resolved
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Resolved

Address: 7

To,
The chief branch manager
State bank of india
Karimganj branch (Assam)

Subject: charge dispute "refund not credit

Dear sir

A refund of 229 rupees & 436.17 was successfully processed on 30th sep 2019 to my account. This amount should have been credited to my sbi account on or before 9th oct 2019 but i have not received the refund till now.

I have called the state bank of india customer service of the state bank of india with sharing the unique transaction reference number but nobody has replied or resolved the problem. No action is being taken

I have confirmed with amazon and netmeds they have successfully processed the refund
As your ref i attach a refunds ref id
+2 photos
Oct 9, 2019
Complaint marked as Resolved 
Refund is credited on accnt
State Bank of India [SBI] customer support has been notified about the posted complaint.
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    H
    hbist
    from Gurgaon, Haryana
    Oct 9, 2019
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    Address: Gautam Buddh Nagar, Uttar Pradesh, 201301

    Hi team,

    I received a call from an sbi credit card debt collector representative from number (+ 91 [protected]). The person did not give me the name. She told me that someone by the name of (Rohit) has credit card debt outstanding on his card and have given my name and number in the place of relative, i dont know a person by such name. So the representative was like that you are the relative so you must call that person and ask him to pay back the debt. I said why should i call the person because the job of debt collection is not mine but yours. She was very rude in the way she talked and was like that you will keep getting these calls. I am at work and i cant keep focus because o[censored]nnecessary calls being made by the person. I need that person to stop making the calls and call the concerned party directly since i did not take use the credit card and i dont know why i am being involved in all of this. Ideally the team should only be contacting the person who is using the credit card, since the bank did not verify by calling me that the person has given my number before issuing the credit card.
    State Bank of India [SBI] customer support has been notified about the posted complaint.
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      J
      jiouser
      from Nalagarh, Himachal Pradesh
      Oct 9, 2019
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      Refund of rs 895 was suppose to reflect in my sbi account no [protected] by[protected] which was refunded by amazon.in on[protected]. For which the refund reference no is 891667.
      I complained of this many times to amazon as well as to sbi but still till date the amount is not credited to my account. The purchase was made from my friend's sbi card. She even visited the sbi branch nagrota bhagwan hp but got no solution for this.
      +1 photos
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        S
        Satinder Aulakh
        from Mumbai, Maharashtra
        Oct 9, 2019
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        Address: Shaheed baba Deep Singh nagar St.no.2, Muktsar, Punjab, 152026

        My name is satinder singh and i had ordered boat rockers 400 headphones of rs.999 and boat bass heads 100 of rs.349 in amazon on october1, 2019 but next day i had cancelled this order due to some personal reasons. Amazon initiated the amount in my card but still i don't get the money in my bank account. Amazon sent me this reference number[protected] and told me to fill charge dispute form but bank manager said to complaint online. So, kindly respond to this complaint. It is very urgent. Thanks sir.
        +1 photos
        State Bank of India [SBI] customer support has been notified about the posted complaint.
        It was not solved .Any message not came from SBI I lost my money
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          শুভজিৎ কুন্ডু
          from Kolkata, West Bengal
          Oct 9, 2019
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          I am subhajit kundu, vill + post - narajole, p. S - daspur, dist - paschim medinipur, state - west bengal.in 30.09.2019, i ordered a purcell of 763 rupees, form amazon app using amazon pay upi linked with my sbi account keshpur branch. But i decided on that day to cancel my order due to my personal problem. So i cancelled my order, and the refund process is started. But after some time i watched that my bank account is not credited, but amazon pay is showing that refund is successful. I complained about it to amazon customer service and sbi customer service, but my problem is not solved. My refund from amazon upi is not credited to my sbi account, keshpur branch. Plz solve my problem. My reference id is :[protected].
          State Bank of India [SBI] customer support has been notified about the posted complaint.
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            T
            tirthadey
            from Kolkata, West Bengal
            Oct 9, 2019
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            Address: Kolkata, West Bengal, 700024

            I am mr. Tapan kumar dey an employee of rms patna division would like to state my grievance that for last 3 months i was unable to withdraw my pension from sbi, metiabruz branch. When i update my passbook i have seen pension amount has been credited in my account then i contact with branch and as per their advice i have submitted application for cif transfer from patna branch to metiabruz branch (Ifsc-sbin0003881) along with other kyc details but till now my issue has not been desolved.

            Kindly do the needful to resolve my issue.
            My cif no-[protected]
            Account no-[protected]
            State Bank of India [SBI] customer support has been notified about the posted complaint.
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              A
              Anand1999
              from Mumbai, Maharashtra
              Oct 9, 2019
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              Address: Sbi , sharda nagar , kanpur, Kanpur, Uttar Pradesh

              Dear sir, a refund of 154 rupees was successfully processed on 30 september 2019 to my account. This amount should have been credited to my account by now but i have not received the refund till now. I have called the sbi customer service with unique refrence number[protected] but nobody resolved theproblem yet. No action is being taken. I have confirmed with amazon and they have successfully processed the refund. Kindly go through the charge dispute locate the pending refund and follow the path back to amazon payment processor to locate the refund
              State Bank of India [SBI] customer support has been notified about the posted complaint.
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                A
                amit2641
                from Noida, Uttar Pradesh
                Oct 8, 2019
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                Address: H. No. 202 jawahar nagar, Panipat, Haryana, 132103

                I applied SBI BPCL card but they send Prime card without my consent and charged annal fee of 3000+ GST. i never applied the same and they charged Protection plan also which charged has been reversed after cancellation. But card charges not reverse and not changed my card till now. Which card i want to applied is annual fee only 500 but its cost 3000. I also raised complaint to md as well but not action on the same and my first bill generated which last date is 23/10/2019 Card with the name of preeti. Kindly help me out contact number is [protected] as well registered mobile number
                State Bank of India [SBI] customer support has been notified about the posted complaint.
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                  م
                  محمد تها
                  from Mumbai, Maharashtra
                  Oct 8, 2019
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                  To,
                  The chief branch manager,
                  State bank of india,
                  Main branch

                  Subject : charge dispute refund not processed

                  Dear sir,
                  A refund of rs. 543 was successfully processed on 1 october 2019 to my account by amazon.in. This amount should have been credited to my sbi account by now, but i have not received any refund till now.
                  I have called the state bank of india but not get any help.
                  I have confirmed with amazon and they have successfully processed the refund and reference number is[protected].
                  Kindly help me.
                  +1 photos
                  State Bank of India [SBI] customer support has been notified about the posted complaint.
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                    B
                    Bijay Sah
                    from Mumbai, Maharashtra
                    Oct 8, 2019
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                    Dear sir
                    Ordered a product from myntra on 30th sept... My account got debited twice but order didnot placed... One amount was received by myntra which is under process of refund... Another amount is pending with bank...
                    So i request to check the two transaction numbers othpg[protected]paypal*myntra [protected] & othpg[protected]paypal*myntra [protected] please refund the pending amount as soon as possible.
                    Thanking you
                    +1 photos
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                      G
                      gopi saini
                      from Samalkha, Haryana
                      Oct 8, 2019
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                      I have alreay a sbi credit card with limit rs 107000/- sbi card executive mahi misselling me and issued a another sbi - bpcl credit card with limit of rs 37000/- she told me that new card will be issued with limit more than 300000/- and oher benifits likes no annual fee and your old sbi credit card will be closed automatically. I contacted many time to mahi (Cards sells person) but their reply is not satisfactory.
                      Bank is already generated a statement with annual fees. But i am not using or activate the card.

                      Please look in to the metter
                      Gopi ram saini
                      State Bank of India [SBI] customer support has been notified about the posted complaint.
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                        K
                        Kiritad
                        from Ongole, Andhra Pradesh
                        Oct 8, 2019
                        Resolved
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                        Resolved

                        Dear sir...

                        I was about to get a refund of 1000$ & 1000$ from iq option on my account... But amount has not been credited... And bank is denying with the same and iq option had given me the arn no for two transaction and telling to enquire in bank...
                        It is requested to do needful.. As bank is not responding and i m left in middle.. 2000$ is a big amount and seeing the response of bank i feel they are too lathargic and irresponsible.. They dont know meaning of arn only...

                        Requested to enquire and get amount credited in account
                        Arn codes - 74295559180001803314354, 74295559265001904727296
                        Dec 30, 2019
                        Complaint marked as Resolved 
                        Bank responded imdtly after complain
                        State Bank of India [SBI] customer support has been notified about the posted complaint.
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                          K
                          Kartik Raut
                          from Ambad, Maharashtra
                          Oct 7, 2019
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                          Address: Amazon, Amravati, Maharashtra, 445607

                          My name is Kartik and I had ordered product of RS.328 maverics portable stove in Amazon on 3/9/2019 and after I not get the product so i returned this order due to personal reason. And on 25/9/2019
                          Amazon initiated the amount to my card but I still didn't get the money. Amazon sent this reference number
                          #191019 and told me to fill charge dispute form but state bank of india Bank doesn't have such policy. So
                          please kindly respond to this complaint it's very urgent. I hope you will make my payment of rs.328 as soon as possible
                          Thanks you sir
                          +2 photos
                          State Bank of India [SBI] customer support has been notified about the posted complaint.
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                            S
                            seemapal pal
                            from Delhi, Delhi
                            Oct 7, 2019
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                            Address: 121 /122 ganj bazar sadar meerut cantt, Meerut, Uttar Pradesh, 250001

                            State bank of india [sbi] — charge dispute amazon refund


                            To,
                            The chief branch manager
                            State bank of india
                            Parakode branch

                            Subject: charge dispute "refund not reflucted in my bank account.

                            Dear sir

                            A refund of 535 rupees was successfully processed on 25 sep., 2019 to my account. This amount should have been credited to my sbi account by now, but i have not received the refund till now.

                            I have called the state bank of india customer service and also emailed the state bank of india main branch all the details many times including the unique transaction reference number but nobody has replied or resolved the problem. No action is being taken

                            I have confirmed with amazon and they have successfully processed the refund

                            Kindly go through the charge dispute emails, locate the pending refund and follow the path back to amazon's payment processor to locate the refund.
                            State Bank of India [SBI] customer support has been notified about the posted complaint.
                            POS [protected] at ITUNES.COM/BILL txn# 723433.
                            Thank you for using your SBI Debit Card 559XX4051 for a purchase worth Rs7900.0 on POS [protected] at ITUNES.COM/BILL txn# 723433.
                            I don't do this Transaction.

                            subject: charge dispute "refund not reflected in my bank account. - Comment #3554028 - Image #0
                            DESR SIR
                            Sir mere account se rupees 40000 ki fraud hui h, na mere number pe paise katne ki na koi message nhi aaya tha, mai F.I.R kar ke pareshan ho gya hu, lekin koi responces nhi aaya, isliye sir mera help kigiye, ar sir mai bahut pareshan ho gya hu

                            subject: charge dispute "refund not reflected in my bank account. - Comment #3554515 - Image #0
                            a95260168's reply, Oct 1, 2019
                            plzzz help me, rupees 40000 ki froud ki jankari chahiye
                            I ordered something amounting 1029 INR at amazon on 5th September and cancelled the order. Refund initiated in the same day from amazon but the amount is not credited in my account still now. Refund reference no[protected].

                            subject: charge dispute "refund not reflected in my bank account. - Comment #3554535 - Image #0
                            Same with me. Multiple deductions as DOM charges by SBI. LIterally this is frustrating. Who will resolve this issue?
                            I made a purchase of Rs 500 using my sbi netbanking transaction no:[protected]IGAHCGIKS1 on 27th September 2019.The cash has been deduced from my account, but the purchase was unsuccesful. Kindly do the refund to my account.
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                              A
                              ajay.sng91
                              from Hyderabad, Telangana
                              Oct 6, 2019
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                              Address: Saharanpur, Uttar Pradesh, 247001

                              To,
                              The chief branch manager
                              State bank of india
                              Main branch

                              Subject: charge dispute "refund not processed"

                              Dear sir

                              A refund of 1199 rupees was successfully processed on 30 sep 2019 to my account by amazon.in. This amount should have been credited to my sbi account by now, but i have not received the refund till now.

                              I have called the state bank of india customer service but not get any help.

                              I have confirmed with amazon and they have successfully processed the refund and reference number is #[protected]

                              My acc no: [protected]
                              Mob no : [protected]
                              Kindly go through the charge dispute emails, locate the pending refund and follow the path back to amazon's payment processor to locate the refund.
                              State Bank of India [SBI] customer support has been notified about the posted complaint.
                              Amazon has issued me a product on 29/9/19 but it is still not reflecting .The amount is Rs 699. the reference no of transaction[protected] .I want to charge a dispute .

                              1 refund not processed - Comment #3553915 - Image #0
                              I am a student...i Went to sbi branch contact but didn't want my ATM card...plz sent me my ATM card...My phone number is [protected]
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                                G
                                Gajendra Patle
                                from Mumbai, Maharashtra
                                Oct 6, 2019
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                                Address: Murbad road, Kalyan Dist:Thane, Thane, Maharashtra, 421301

                                My sbi account ifsc code is sbin0000399. A/c no. [protected].
                                I have got a total 5 messages of total amount deducted are rs. 4447 at unknown pos 99999999 last message dated 3rd october 2019 whilst i am aware that i haven't used my card.
                                I have got 6 messages of pos 99999999 decline messages also when i was not using my card.
                                I have attested the followed messages herewith.
                                Also please note that i want to transfer my branch from kalyan branch to nagpur branch but unable to travel to kalyan to just for the sake of changing the branch as i am going to be a mother. I have contacted both fro-to sbi branches and even sent a mail to kalyan branch manager but they could not help me while my central bank of india account got transferred easily by just a telephone call to earlier branch.
                                Kindly take into account the above issues and solve it as soon as possible else i fear i will have to close the account permanently, loosing my trust on sbi.
                                +5 photos
                                State Bank of India [SBI] customer support has been notified about the posted complaint.
                                State Bank Of India [Sbi] — suspicious of fraud transaction in my savings account without otp confirmation

                                SBIDrCard X0594 used for Rs449.00 on02Oct19 at00248745 Txn#673764 If not done fwd this SMS to [protected]/call[protected]/[protected] to block Card
                                Sir Main Phone pay se 20000 rupaye ka transaction kiya tha date 27 /08/2019 time 1:09pm aur transaction successful lekin receiver ke account mein balance nahin pahuncha Sir Sir please charge back

                                rs. 4447 total amount deducted at unknown pos 99999999 - Comment #3554562 - Image #0
                                rs. 4447 total amount deducted at unknown pos 99999999 - Comment #3554562 - Image #1
                                I'm not receiving railway pension from sbi bank ulhasnagar branch from 2 months I have given application & death certificate of my husband they have not solved my issue
                                I am Jaipal Vitthal Rathod my account number is [protected] and I got kyc in the branch for linking this account number for at least a month and despite having visited the bank twice, the officer did not give me any correct reply.
                                Con.no.[protected]
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                                  N
                                  NituSingh08
                                  from Chikhli, Gujarat
                                  Oct 6, 2019
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                                  Address: A/40, Neelkant Society, Nr Darshanam, Danteshwar Baroda, Vadodara, Gujarat, 390011

                                  I am a sbi credit card holder. Sbi executive miscommunicated me that card is free for me. But received charges which i paid and submitted request for closure. Still my card is not yet closed and charges are applied approx 6k. This is highly disappointing. Request you to take necessary action and reverse charges.

                                  Card details
                                  [protected]
                                  Darasingh gehlot

                                  Contact no [protected]

                                  Thanks regards
                                  State Bank of India [SBI] customer support has been notified about the posted complaint.
                                  Oct 06, 2019
                                  Updated by NituSingh08
                                  The dispute is going since last 6 months. There is no response from anyone. If I goto branch. Branch doesn't help us and day it's a marketing issue kindly speak to marketing SBI sales creditcard people. To whom do I need to reach then.
                                  I bought a product in Amazon and I was cancelled that item ..
                                  My payment was not refunded to me since 1 month

                                  credit card issue- 4207399068114668 - Comment #3553786 - Image #0
                                  Ð Çëñt Bøý Krîßhñä's reply, Oct 7, 2019
                                  Please kindly ensure this and redund my amount
                                  My RD Account had completed its maturity date and my account has sufficient balance. Still State bank of India has has deducted the SI Failure Charges.

                                  credit card issue- 4207399068114668 - Comment #3553872 - Image #0
                                  Kitna amount fix rakhun ki mere account me se minimum balance charfge nahi kate
                                  My bank details my account number is [protected]
                                  Hello,
                                  In my account deducted Rs.999 for yes bank. I git only a transaction msg. Your account has been debited. Please let me know the further detail.
                                  Mail to: [protected]@gmail.com
                                  I have receive a state bank delhi branch fraud call number from [protected] at 11:36 am in 28th september 2019 and information about debit card details of customer.
                                  Sir, give a required action about this fraud call from state bank of india delhi branch as soon as possible.
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                                    M
                                    Mahendra123456
                                    from Jammu, Jammu and Kashmir
                                    Oct 6, 2019
                                    Resolved
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                                    Resolved

                                    Address: Rampur, Uttar Pradesh

                                    Sir/madam
                                    I, beg to state the following for consideration :
                                    1. My husband Kuwar Singh, was a pensioner (PPO No.[protected] and he was drawing pension through SBI A/C No. [protected].
                                    2. My husband expired on 07/01/2019 and being widow of late Kuwar Singh, I had submitted all the requisite documents during March 2019 for drawal of family pension to the Branch Manager, SBI CRPF Campus, Rampur (UP) from where my husband was drawing pension.
                                    3. During May'2019, I visited SBI CRPF Campus Rampur to know the status of my family pension and I was informed that pension has been transferred in favour of me but same was not credited into my bank account (SBI A/C No. [protected]) and asked me to wait.
                                    4. When it was not paid till July 2019, I again visited bank and I was asked to submit few more documents i.e. life certificate, an undertaking etc after consultation with CPPC Lucknow by Branch Manager, CRPF Campus over telephone.
                                    5. The Bank manager and staff of SBI CRPF Campus Rampur (UP) are very much co-operative but family pension is still not being paid to me even after elapse of more than 09 moths of death of my husband.
                                    Sir, I am facing financial crisis and it is very difficult for me to copy up with daily needs due to non drawal of family pension. Therefore, requested to kindly direct concerned authority to remit family pension alongwith arrears to my bank account (A/C NO. [protected]) immediately. Confirmation to the effect may kindly mailed to me through e-mail in the below mentioned e-mail ID please
                                    Thanking you
                                    Hira Devi, W/o Late Kuwar Singh
                                    PPO No.[protected]
                                    SBI SB A/C No. [protected]
                                    H/No. B/54, CRPF Housing Society,
                                    Rampur (UP), Pin 244901
                                    e-mail- [protected]@gmail.com
                                    Oct 6, 2019
                                    Complaint marked as Resolved 
                                    All the information has already been provided. My case is pending CPPC SBI Lucknow. Though the pension has been transferred in favour me but the amount of family pension is still not drawing in my bank account.
                                    State Bank of India [SBI] customer support has been notified about the posted complaint.
                                    A refund of 2099 rupees was successfully processed by Amazon on date 31 August 2019, but it is not credited to my account till now. Regarding this problem I have complained at the and also talked to the customer service of SBI but no results.

                                    non receipt of family pension - Comment #3553802 - Image #0
                                    SBIDrCard X7910 used for Rs173.00 on06Oct19 at99999999 Txn#[protected] If not done fwd this SMS to [protected]/call[protected]/[protected] to block Card
                                    Unrecognized transactions happened from my SBI Account more than 4 times in a day which i never did.
                                    Please help. Every month am facing the same.

                                    non receipt of family pension - Comment #3553813 - Image #0
                                    non receipt of family pension - Comment #3553813 - Image #1
                                    I am nargis my credit card last degi is 267 I have paid 8500 regarding settlement emi fist emi payment but I have not received original settlement letter only soft copy on whatsapp mob no [protected] so I request that please resolve my problem

                                    non receipt of family pension - Comment #3553980 - Image #0
                                    I have made an online recharge purchase of Rs.399 on mobile legend..The transaction was successful and money was deducted from my SBI account but I did not receive d any diamonds. My reference no.IGAHDGGGK4 on 2oct19...please refund at the earliest
                                    He called me around 1150 from [protected] this number and asked me for my bank details but i didnt give any details but as good decision im giving this number
                                    4th time my money cut the investment intermidia 295/- 295 /- debit y pls check my account and then refund my money pls SBI account, Katumala vijay kumar raju
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                                      D
                                      DivyaJT
                                      from Delhi, Delhi
                                      Oct 6, 2019
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                                      I paid 400rs through phonepe on 30th august 2019 at 1.04pm to maccaron website but it was unsuccessful. But the amount got debited from my account through phonepe and maccaron website initiated the refund on september 4th but still i didn't receive refund. Transaction id hdf7946ed1c9144492a974b2acd90822951. I tried sbi customer care number and it was not helpful. It had been a month since the transaction and still there is no response about the refund. Merchant website says they had initiated the refund and it should be reflected in the bank account by september 12th. Even phonepe contact support says the same thing. Please do something. I have this problem always with sbi.
                                      State Bank of India [SBI] customer support has been notified about the posted complaint.
                                      Oct 07, 2019
                                      Updated by DivyaJT
                                      [protected] this the reference number for refund from maccaron
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                                        pramodc25
                                        from Bengaluru, Karnataka
                                        Oct 5, 2019
                                        Resolved
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                                        Resolved

                                        Amazon india — amount not refunded by amazon


                                        Order id: #[protected]

                                        Amount not credited to my account even after complaining amazon about it
                                        Refund reference number-#[protected]
                                        Refunded date -30/9/2019
                                        Amount to be refunded-rs.949.00
                                        After several calls they are either complaining on the bank as not refunded the amount we have already refunded the amount, if i call the bank customer care no they are telling we have no access to the track the reference no and are asking me to go to the home branch, but the home branch people are telling that you should contact the customercare number. So no one is responding regarding this issue.
                                        Hence kindly see to it the issue gets resolved
                                        Oct 18, 2019
                                        Complaint marked as Resolved 
                                        State Bank of India [SBI] customer support has been notified about the posted complaint.
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