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State Bank of India [SBI] Complaints & Reviews

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Updated: Sep 23, 2025
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P
prasadvsiva
from Chennai, Tamil Nadu
Jan 10, 2019
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I am holding irctc sbi credit card bearing number [protected].
On 02/11/2018 i have purchased a mobile phone from amazon website
For rs.11, 737.45 using this card. I have opted for the flexipay facility
Provided by sbi for repaying this amount in 3 months at rs. 3997.56 p. M.
From december 2018 to february 2019. At the same time the merchant
Also converted this amount into merchant emi for 3 months from
December 2018 to february 2019 at rs. 4004.13 p. M. Both these emi
Transactions are reflected in the card account statement dated
01/02/2018 under the head value added services.

In the card account statement dated 01/01/2019, received by me,
I find that two emis of rs.3997.56 (Sbi) and rs.4004.13 (Merchant)
Have been debited for the same transaction (I. E. Purchase dated
02/11/2018 of rs.11, 737.45). I request you to rectify this error and
Send me a fresh statement charging me only one emi - either that
Of the bank or that of the merchant. If the bank has already paid the
Merchant the full amount then there is no need for me to pay the
Mercahant emis. On the other hand if the merchant is being paid
In emis i do not need to pay the bank.

I am not denying the transaction of rs.11.737, 45. It is genuine
And i confirm having authorised it. It is only that i am being
Charged emis twice for the same transaction. At this rate i will
Land up paying twice the amount of what i am actually due.

V sivaprasad
State Bank of India [SBI] customer support has been notified about the posted complaint.
Hi Sir, This is Nagaraju, i got a call from +91 [protected], They asked my sbi bank details. He said that he was a sbi manager, so, he asked me my card details, but I don't told him. Please find and take action on that number sir.
Thanking you sir.

excess billing in the card statement dated 01/.01/2019 - Comment #3320283 - Image #0
Sir i try to withdraw money from federal bank atm near railway low bridge thanjavur federal bank office complex on 2.1.2019.Rs.10000/- amount deducted but cash not received.i told the matter to the security guard.he told me as much complaints done this machine.wait 24 hours and then amount credited to your account. but amount not received.
Dear sir/madam
I have recharged idea no [protected] through sbi anywhere app Rs65 on 3 January 2019.Amount was debited and status shown recharged successful but recharge was unsuccessful. Please refund the amount.
Ref:[protected] TID:UH63637691
I did transaction on 02/01/2019 in atm N0817003 Txn#[protected] draw 10000/ rupees amount not receive but deducted pls refund as early date.
My account: [protected]
Mobile no: [protected]
My account debited with RS 295/ -please refund my amount, account n-[protected], ifsc sbin0012665
Sbi challan number [protected] was not realizes of esic and same is not pay in sbi aggregates your are requested to guide me how to pay the said challan in your site
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    M
    Mazhar V
    from Lucknow, Uttar Pradesh
    Jan 10, 2019
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    Address: Mumbai City, Maharashtra, 400709
    Website: sbicard.com

    I was holding sbi elite card for a year with card number ending 9722.in october 2018 month, there is annual fees levied for rs 5000 plus gst. I have called customer care in end of october 2018 month to discontinue the card (After paying all dues except annual fees) and reversal of annual fees as i am no longer want to continue with this card. Customer care executive has told that fees will be reverse and card will be closed within 7 days which is 1st week of november. However my card was still not closed and annual fees was also not waived off till date.

    Again i have received the call in december month for making overdue payment which is due to annual fees. I have again told everything and customer executive said that your card will be closed within a week with waiver of fees. However today again i received call from sbi card to make overdue payment and not they were saying that annual fees can not be waived off. I have no idea this is the height of bad service from sbi card and that too with elite customers.

    Request you to close the card on immediate basis with reversal of fees.
    State Bank of India [SBI] customer support has been notified about the posted complaint.
    My name is Ergibnesh Getahun Metekia

    A total of 12000 Indian rupee has been debited from my account of SBI, Branch Gandhinagar secter 10B, by ATM on January 02/2019
    So I am reporting the problem to be solved please help me
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      M
      Mjay_99
      from Delhi, Delhi
      Jan 10, 2019
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      Address: Nashik, Maharashtra, 423203

      I don't get it, why the hell bank is transfering 295 rs from my account 4 times in a same month without any proper and logical and acceptable reason.
      I am concerned and aware about the other penalties like minimum amount balance and all that yearly charges but why 295?.

      For details :i am continuously paying emi per month from that account.
      Last month there was my father medical emergency and they passed away and i couldn't transfer money on that account, so i got the penalty form that bajaj finance of rs. 450.

      In current month i transferred the amount still, emi got bounce and the reason was the 4 times deduction of rs 295 from bank which is around 1180 rs.
      State Bank of India [SBI] customer support has been notified about the posted complaint.
      Payment not response by bank

      transfer of 295/- four times in a month - Comment #3320254 - Image #0
      Dear sir
      I have my saving account in sbi bank jourian, jammu. I lost my cheque book and I dont hv any details of it.kindly stop service of my cheque book on my account.
      Regards
      Rajni
      [protected]@gmail.com
      Hi,
      This is regarding my credit card settlement issue.
      I have cleared my settlement amount in EMI however I am still waiting for the NOC and also I am still getting bills.
      Please check and confirm what I have to do to raise this up?
      I m form Masuda, ajmer I give my cheque Masuda branch but cheque is bounce last 25 days but not returning my cheque ?
      My cheque No. Is 83899 cash -12950/-
      Please sir find my cheque and any information give me and give me my cheque immediately .
      Thnak you
      Kuldeep Samriya
      Kuldeep Samariya's reply, Jan 4, 2019
      I m form Masuda, ajmer I give my cheque Masuda branch but cheque is bounce last 25 days but not returning my cheque ?
      My cheque No. Is 83899 cash -12950/-
      Please sir find my cheque and any information give me and give me my cheque immediately .
      Thnak you
      Kuldeep Samriya
      Price:- 499 my refund process started 16 december 2018 and i wait for 5 working days but not money credited in my account and my transaction id is 479184 i asked bank customer care but no proper response then went to home branch but no response there also . so solve my issue and my transaction id is 479184 . my email id is [protected]@gmail.com
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        G
        Gilkar Shahid
        from Noida, Uttar Pradesh
        Jan 10, 2019
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        Address: New Delhi, Delhi, 110019

        I have used a credit card of sbi on which i have not cleared the dues due to some disputes on the extra charges implements on my emi which i was supposed to pay every month. I actually decided not to pay the amount because they posted huge charges and interest on the emi's. Now the problem is a guy called me and used abusive language and call my father pig abused my mom my family he also called my friend and my friend came to my home, overall it is a complete harassment i would like to share his no as well which is[protected], he also abused my religion and called me pakistani is this the professionalism of so called state bank of india plz check and revert me stop them to call my family and my friends
        State Bank of India [SBI] customer support has been notified about the posted complaint.
        The bank is unnecessary charging SI charge on Saving Account even though I am having sufficient balance on my saving account. Again recently the bank have deducted Rs 295 as SI FAILURE CHARGE

        My SAVING account no is [protected]

        Kindly look into the matter and get my deducted credit back into my account

        harassment calls - Comment #3320145 - Image #0
        I want to recharge the Jio number [protected] of amount RS 399 by SBI Any where through net banking on 06/01/19.The recharge failed and also a message came in my mobile that the recharge is unsuccessful but the amount of Rs 399 was debited from my account.Upto yet the amount was not refunded.so, plz take immediate action

        harassment calls - Comment #3320278 - Image #0
        Am NITHYA 3.1.2019 morning I take money in atm but cash not come only debited from my account how many days to credited my account.
        To stop INTER medi and get back my money 295 rs to my account
        This branch is total disaster for customers.
        Most of the counters are non-functional.
        out of 6 working days for every 5 week days pass book printing machine is always under maintenance.
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          P
          Pratibhajha
          from Delhi, Delhi
          Jan 10, 2019
          Resolved
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          Resolved

          Address: Gurgaon, Haryana, 110063

          I am writing to you because of the services given by sbi cards...in the month of dec my bill was of 42664 rupees which actually was of 28000 only.. One of the sbi agents made a mistake by not telling me the right details and the same has been accepted by the bank..
          I have asked them to reverse any fine charges because i have paid my actual expenses for the month of december..
          And just because of agent's mistake i will not pay the extra amount again.. Which i paid on 16dec as directed by agent.. So now i m asking the company to exempt my fine charges. I have talked and mailed them many times but they are not listening..
          If the mistake is done by customer then bank charges fine but if their employees make mistake due to which a customer is suffering they are not understanding it. If a person spend money account to his or her capabilities then why because of bank mistake i am forced to pay extra..
          I m paying which i spent..
          Why i will pay extra twice and bank policy is do rigid that they make customer trouble everytime.. Moreover the case was open and still not closed.. This has become the issue of principles and right and wrong.. I will not pay the extra any how till the bank understands their mistake.

          I will request you to do needful
          Pls contact on [protected]@gmail.com.
          +1 photos
          Feb 11, 2019
          Complaint marked as Resolved 
          State Bank of India [SBI] customer support has been notified about the posted complaint.
          Verified Support
          Jan 11, 2019
          State Bank of India [SBI] Customer Care's response
          Dear Pratibhajha, Dear <customer's name>, We would love to get in touch with you and address the issue, request you to please mail us your contact or card details at [protected]@sbicard.com mentioning reference number xxxxxx in your mail to enable us to address your concern on priority.
          Verified Support
          Jan 11, 2019
          State Bank of India [SBI] Customer Care's response
          Dear Pratibhajha, We would love to get in touch with you and address the issue, request you to please mail us your contact or card details at [protected]@sbicard.com mentioning reference number 108344 in your mail to enable us to address your concern on priority.
          My money is also getting deducting from this company investment intermedi so please refund my money it is deducted today 2 times.

          Please refund i never invested.
          Rs 885 has been debited from my sbi account by 3 times of rs.295...We are not aware of this charges and even dont know what is this charges...Please reverse the charges this time and we will be aware from next time...Please note for 2 debits i have received sms...But 1 debit has not notified by any sms
          Sir/madam,
          i wasim ahmed... not satisfying with card it has no advantages & does not carry any benefits
          so i need to close SBI credit card am not working. I cannot pay my credit card dues. So please close my credit card..
          so please take some steps on it ..
          thanking you
          my date of birth is
          [protected]
          I am not receiving any transaction SMS . So kindly send SMS for may transaction. I am suffer . I don't know my transaction. Please help me.
          Sir, I forgot my username and password .how can I get my username and password sir.please help me to reset my username and password
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            D
            Dikshamittal
            from Ladnun, Rajasthan
            Jan 9, 2019
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            Address: Jaipur, Rajasthan, 302020

            Dear team,

            Kindly help me to recover my money back from investment intermedi, because many times rs.295/- has been debited from my account saying transferred to investment intermedi and i really don't have any clue what company is this. And i never invested any amount in my whole life on such companies. Its really horrible. Its totally fraud.
            We even reported this to the branch but their behaviour was so ignorant. They were not at all able to resolve the issue.
            We earn money with so much hardwork so as to have decent livelihood and unnecessarily the amount is debited which we don't know. Its really harassing and it is effecting damn badly to us because we are struggling with financial issues. Debiting such amount we cannot afford. So kindly look in this matter on asap basis. Waiting for precious feed back or reply.

            Thanks regards.
            Vijay mittal
            [protected]@yahoo.com
            State Bank of India [SBI] customer support has been notified about the posted complaint.
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              C
              Chandancisf
              from Muzaffarpur, Bihar
              Jan 9, 2019
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              Address: Bhojpur, Bihar

              Maine phone pay se 20000 rupee sbi account me transfer kiya transaction successful Ho gya Aur rupee bank account me Chala gya but after some time rupee us bank account se reverse Ho gya but rupee mere bank account me Avi tak nhi aaya Maine bank me contact kiya to unhone Bataya ki aap phone pay se contact kijiye maine phone pay se v contact kiya to wo bola ki transaction successful Ho gya hai aap bank se contact kijiye Maine bank se contact kiya Lekin av tak Koi help nhi Mila please help me
              State Bank of India [SBI] customer support has been notified about the posted complaint.
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                K
                kamal 799@
                from Duliagaon, Assam
                Jan 9, 2019
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                Address: 781364

                To,
                The Authority.
                Sir,
                With reference to my savings bank account number with your branch as mentioned above, I regret to inform you that i was not delivered cash from the machine while I attempted to withdraw cash from the machine and I furnish herebelow the details for your information so as to enable you to recredit the amount to my account.
                My Bank details.
                uco bank, Dobok Branch WITHDRAW DETAILS
                IFSC Code:UCBA0001427 GORESWAR SBI BRANCH
                MIICR CODE:[protected] GORESWAR 2ND ATM
                BRANCH CODE:1427 IFSC CODE:SBIN0010413
                Account no:[protected] PIN-781366
                date[protected]
                Transaction no:CWDR/[protected]
                +1 photos
                State Bank of India [SBI] customer support has been notified about the posted complaint.
                Jul 02, 2019
                Updated by kamal 799@
                To, The Authority,
                SUB- Not delivered cash from the ATM, CAMPUS OF GORESWAR STATE BANK ATM.
                Sir, I have not found the amount.2000/ on date-10/12/2018.
                Transaction no-CWDR/[protected]/[protected].
                Please note it sir.
                yours faithfully
                Kamal kalita

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                  S
                  SharadKhomane
                  from Mumbai, Maharashtra
                  Jan 9, 2019
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                  Dear Sir
                  I need to receive the provisional certificate URGENTLY for the Principle and interest for the financial year 01-APR-2018 to 31-MAR-2019. for tax exemption

                  My Loan Account No is [protected]. I have taken loan from SBI, Karmala Branch, Solapur.
                  IFSC Code is SBIN0000541
                  Please send it as an e-mail attachment.
                  e-mail: [protected]@gmail.com

                  Regards

                  Sharad Khomane
                  Mobile no: [protected]
                  State Bank of India [SBI] customer support has been notified about the posted complaint.
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                    R
                    Ramji nagariya
                    from Pupri, Bihar
                    Jan 9, 2019
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                    Address: 484110

                    I have a primary account no.[protected]
                    In lalpur branch
                    On 08/11/2018 i opened two rd accounts of 2000rs and 2500rs.
                    On 09/12/2018 installment of rs 2000 deducted from my account bt installment of 2500rs rd not deducted and rs 295.00 deducted from my account as si failure charge even i have sufficient amount in my account.
                    I concerned to bank representative and he told to adjust the amount and rd installment
                    On 14/12/2018 rs 2500 rd installment deducted from my account bt rs 295.00 which has been deducted as si failure has not credited back
                    Again on 09/01/2019 rs 295.00deducted from my account as si failure
                    Please concern through this issue and credit back the si failure charge that deducted two times
                    State Bank of India [SBI] customer support has been notified about the posted complaint.
                    Jan 29, 2019
                    Updated by Ramji nagariya
                    Problem not solved till now.
                    Even any call or mag also not received from bank for the above complaint
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                      Kishan Aswal
                      from Aligarh, Uttar Pradesh
                      Jan 9, 2019
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                      Address: Dehradun, Uttarakhand, 1234
                      Website: sbi dabit sweep

                      Dear Sir,
                      My a/c No. is [protected] is at uttrakhand, Today I checked my account through mini statement and found that I lossed my balance of Rs. 24000/- through DEBIT SWEEP on 08/01/2019. I am totally shocked to see my available balance. I am not intrusted in this facility

                      Pls let me know how it happend automatically without my concern.

                      so plz return my money in my savings account As soon as possible.

                      With regards
                      kishan aswal
                      [protected]
                      +1 photos
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                        A
                        ak2018
                        from Pune, Maharashtra
                        Jan 9, 2019
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                        Address: Ballia, Uttar Pradesh, 277213

                        Respected Sir,

                        I withdrew money from State Bank ATM Card In HDFC Bank But i did not get the money I complained to the State Bank In This Matter But he is saying that After the investigation, it is known that your transaction has been done But till date I'm going around for that money But just the same thing is being said Your transaction has been done

                        Please help me On This Matter

                        Name - Triloki Singh
                        Account No.[protected]
                        Date Of Debit - 21.09.2018
                        Amount - 10023
                        My Sbi Account Branch - Bansdih Ballia Up
                        Hdfc Translation Atm Branch - Buxer Bihar
                        Contact n o. - [protected]
                        +1 photos
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                          R
                          Rameshh08
                          from Nagpur, Maharashtra
                          Jan 9, 2019
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                          Address: Pune, Maharashtra

                          I had placed a order in amazon which was a back cover of mobile. So due to there problems they decided to refund my money of my order. So they associated my refund from there side on 29 december and now it's your turn to check my money. According to them bank need 5 to 6 days for the whole process of refund. They send me a message that i have attached to these complain. According to them they gave me rrn number by which i will get my money back by calling in service centre of sbi. So when i call to service centre of sbi they told me that they cannot do anything. And they refused me to give my money back. I have a recording of that call if you cannot believe me i can show you that recording as well. But there is no option to upload a recording. So please i request you to give my refund back as fast as possible.
                          +1 photos
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                            S
                            Surendra Goutham
                            from Bengaluru, Karnataka
                            Jan 9, 2019
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                            Address: 560076

                            I've not received any credit card from the sbi team, yet they've sent me an email and sms saying, my first month statement has been generated and total amount due is 3500rs.

                            How is the card getting activated without receiving by the customer?

                            India's most customer unfriendly bank is sbi and they're always in first place to loot people's hard earned money.
                            State Bank of India [SBI] customer support has been notified about the posted complaint.
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                              K
                              kailashchandsain
                              from Delhi, Delhi
                              Jan 9, 2019
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                              Address: 110035

                              Kindly help me to recover my money back from investment intermedi, because many times rs.295/- has been debited from my account saying transferred to investment intermedi and i really dont have any clue what company is dis. And i never invested any amount in my whole life on such companies. Its really horrible. Its totally fraud. We earn money in the month and unecessarily the amount is debited which we dont know. Its really harassing and it is effecting damn badly to us because we are below poverty line and we earn on daily basis. Debiting such amount we cannot effort. So kindly look in this matter on asap basis. Waiting for precious feed back or reply. Total money till[protected] is 295*21= 6195
                              Thanks regards.
                              Rahul singh
                              Sb acct no [protected]
                              Palam domestic airport
                              Branch code 10647
                              State Bank of India [SBI] customer support has been notified about the posted complaint.
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                                Kiran323
                                from Hojai, Assam
                                Jan 9, 2019
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                                Address: Sri Amarajeevi Potti Sri Ramulu Nellore, Andhra Pradesh, 524101

                                Debit to my account without my knowledge every time 295 debit to my account how to recovery the amount and what is problem this type of issue how to resolve the this issue please guide me, and than how to recovery my account debit amount, monthly deposit the and automatically debit to 295 rupees this month 4 times debit the 295 amount please help me.

                                Thanks ®ards,
                                V. Kirankumar.
                                +1 photos
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                                  N
                                  Netra pal sagar
                                  from Dehra Dun, Uttarakhand
                                  Jan 9, 2019
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                                  Dear sir/mam,
                                  20000 rupees had been deducted from my account but money did not receive.
                                  I have use sbi atm machine near my residence for withdraw money, money not withdraw by atm but amount deduct my account.
                                  I have allready complain in my sbi bank or online also but there was no slove my problem.
                                  I humble request you sir / mam i want my money in my account please take action urgent.
                                  I attached some importance file regarding my issues or problems.
                                  +2 photos
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                                    C
                                    Chinmay_Mandal
                                    from Gurgaon, Haryana
                                    Jan 9, 2019
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                                    Hi,

                                    Request you to please provide me a provisional home loan certificate for tax auditing purpose.
                                    I tried to generate it from my internet banking but i am getting a message
                                    Provisional home loan certificate is not available for the selected account.

                                    Home loan account number: [protected]
                                    Sbi branch: racpc, sansad marg, new delhi

                                    Email id: chinmay. [protected]@gmail.com
                                    State Bank of India [SBI] customer support has been notified about the posted complaint.
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                                      G
                                      Ganesh Chhaparwal
                                      from Basi, Rajasthan
                                      Jan 9, 2019
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                                      Address: Sri Ganganagar, Rajasthan, 335804
                                      Website: Plz help me

                                      Sir,
                                      Mene cash deposit machine (Branch-suratgarh) se a/c. No.[protected] me ₹5000/- deposit kiye the lekin aaj tak mere paise na toh us account me deposit huye hai or na hi mujhe wapis mile hai.
                                      Machine me problem hone ki wajah se temporary unable to process bta diya that
                                      Bank ifsc code sbin0031160
                                      Atm id: s5ba0311160
                                      Note details-₹100*50
                                      :-ganesha ram
                                      +1 photos
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                                        S
                                        Sourav Basak1990
                                        from Kharagpur, West Bengal
                                        Jan 9, 2019
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                                        Address: Kolkata, West Bengal, 700035

                                        My sbi account has been deducted 3 times by rs. 295 on 8.1.19 and 2 times on 9.1.19. This is an unethical abd unauthorised charge. This is a serious crime. I want justice. I want my money back in my account. I want my money to be refunded.
                                        This seems to be unprofessional my sbi's end. Multiple time an account is getting deducted without my concern and consent.
                                        Please stop this fraud games in the name of investment intermedi, i have never come across with such investment group. I want my money to be refunded in the bank. Please help me to get this
                                        My account number is: [protected]
                                        Ifsc code: sbin0002043
                                        Sbi, cossipore branch
                                        Sourav basak
                                        State Bank of India [SBI] customer support has been notified about the posted complaint.
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