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Updated: May 1, 2026
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S
Subhashjain
from Delhi, Delhi
Oct 9, 2018
Resolved
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Resolved

Address: New Delhi, Delhi, 110085

Taken a home Loan vide account No.[protected]. The insurance premium Rs.9897/- debited on 22.3.17 against policy no.8556244 for a period of 10 years. Now again bank had debited Rs.13986/- on 15.9.18 for another policy no.10005718. Further it is also mentioned that in the past also on 30.1.18 the bank had debited my account with Rs.16503/- on account of insurance premium, which was credited on 21.2.18 on taking up the matter with the bank. This proves that bank is in habit of wrong debiting customers account, if a customer does not keep eyes on his loan account.
Nov 22, 2018
Complaint marked as Resolved 
State Bank of India [SBI] customer support has been notified about the posted complaint.
Verified Support
Oct 12, 2018
State Bank of India [SBI] Customer Care's response Dear Subhash,

We acknowledge your concern. We would like to inform you that we are unable to trace the above-mentioned loan account number. Hence, we request you to mail us on our official email address - [protected]@sbilife.co.in with your membership form number and contact details along with a suitable time to call you so that one of our customer representatives can connect with you.

Since details shared in this forum are protected and not visible to us due to security concerns. Once mailed then please confirm us here along with your email address so that our team can trace your mail and connect with you for further discussion.

Thanks & Regards,
SBI Life Insurance - Customer Care
Verified Support
Oct 15, 2018
State Bank of India [SBI] Customer Care's response Dear Subhash,

We are waiting for you to mail us above mentioned details on our official email address - [protected]@sbilife.co.in at the earliest so that one of our customer representatives can connect with you.

Since details shared in this forum are protected and not visible to us due to security concerns. Once mailed then please confirm us here along with your email address so that our team can trace your mail and connect with you for further discussion.

Thanks & Regards,
SBI Life Insurance - Customer Care
Verified Support
Oct 16, 2018
State Bank of India [SBI] Customer Care's response Dear Subhash,

We are still waiting for you to mail us with earlier mentioned details on our official email address - [protected]@sbilife.co.in so that we can address your concern soon.

Since details shared in this forum are protected and not visible to us due to security concerns. Hence, once mailed then please confirm us here along with your email address so that our team can trace your mail and connect with you for further discussion.

Thanks & Regards,
SBI Life Insurance - Customer Care
Verified Support
Oct 17, 2018
State Bank of India [SBI] Customer Care's response Dear Subhash,

We have not received the requested details till date hence, as per our company policy, we are closing the loop here. In case you need our assistance or wish to re-initiate the conversation, then please mail us your policy information along with a detailed complaint on our official email address - [protected]@sbilife.co.in.

Since details shared in this forum are protected and not visible to us due to security concerns. Once emailed to us then please inform us here along with your email address so that our team can trace your mail and connect with you for further assistance.

Thanks & Regards,
SBI Life Insurance - Customer Care
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    PARAG PUNYAPREDDIWAR
    from Indore, Madhya Pradesh
    Oct 9, 2018
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    Address: Chandrapur, Maharashtra, 442402

    Dear sir my self Vaishali Babanrao WADETTIWAR I purchase a flat and borrowed 16 lac loan from sbi shastrinagar chandrapur maharashtra on 31 March 2017 loan account no [protected] then I apply for pmay subsidy and submit affidavit on steam paper but uptill now no subsidy is credited and bank not giving any status of my application so I want complaint about it please register my comlaint
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    State Bank of India [SBI] customer support has been notified about the posted complaint.
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      A
      Anonymous Forever
      from Patna, Bihar
      Oct 9, 2018
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      Address: 335001

      My name is rohit. My bank account number is [protected]. Ifsc code - sbin0031386. I have paid electricity bill on 20 sep.18, using sbi virtual debit card service to jdvvnl electricity board department. I have paid 1172 using virtual debit card of sbi. As here i paid electricity bill on 20 sep.18, the deduction of amount 1172 is reflected on next day 21 september 2018. I have added screenshots of transaction. So due to inconvenience the payment status got failed as by jdvvnl department. So they initiate a refund on 27 sep. 18. But still i have not received refund on my bank account. When i call customer care of sbi they don't know how virtual debit card service works. Now i money is stuck between these problem and i also got penalty for not paying electricity bill on proper time.
      Please check these transactions attachments
      State Bank of India [SBI] customer support has been notified about the posted complaint.
      View replies
      Tet ki exam ki fees acstra kat gai hai
      Reply
      Dear sir
      Please Update My bank account in NPCI mapping A/c No- [protected] IFSC code SBIN0007778 as quick as possible.
      Reply
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        S
        Shova Sethi
        from Bengaluru, Karnataka
        Oct 9, 2018
        Resolved
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        Resolved

        Address: 756022

        I have one issue about money refund from happyeasygo so i called to happy easy go customer service and they given me reference number and its credited on 26th septmber 2018 and they said contact to your sbi branch. Now i am trying to reach that mukulisi sbi branch but they are not responding the call. I have tried 5 times phone was ringing but nobody receiving the call and also sometimes the number not working.
        Mar 9, 2020
        Complaint marked as Resolved 
        State Bank of India [SBI] customer support has been notified about the posted complaint.
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        Mera loans pament nahi hua plz Help me mera many refund kardijea bahut problem hua plz help me plz .
        Reply
        My account is every month what problem when charges is applied
        Reply
        I did not any purchase any item with my sbi debit card with google samule
        Reply
        Shinde 73's reply, Oct 5, 2018
        I have did not any item purchase with my debit card throw google samule
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          P
          Pandiyan Gopalakrishnan
          from Chidambaram, Tamil Nadu
          Oct 9, 2018
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          Address: Chennai, Tamil Nadu, 600083
          Website: Sbi

          Dear team,

          Kindly help me to recover my money back from investment intermedi, because many times rs.295/- has been debited from my account saying transferred to investment intermedi and i really dont have any clue what company is dis. And i never invested any amount in my whole life on such companies. Its really horrible. Its totally fraud. We earn money in the month and unecessarily the amount is debited which we dont know. Its really harassing and it is effecting damn badly to us because we are below poverty line and we earn on daily basis. Debiting such amount we cannot effort. So kindly look in this matter on asap basis. Waiting for precious feed back or reply.
          Thanks regards.
          Lakshmi
          State Bank of India [SBI] customer support has been notified about the posted complaint.
          View replies
          Sir, Your cash Deposit machine is not working seen 15 days
          Any time the single Error " Machine is Out Of Service"
          and this problem is every month.

          Address : Stat Bank Of India
          Borsad Chokdi, Anand - 388001
          State : Gujarat, India.
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            R
            Ramesh chetry
            from Imphal, Manipur
            Oct 9, 2018
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            Address: Golaghat, Assam, 785601

            Dear sir /mam my concern is to issue new passbook because in old passbook no page to update. I went to the bank regarding the same the bank employee is so rude that he don't want to listen me he spoke very rudely. Passbook was available but he refused to give me and told me to come next day, is this the way to behave customer. Even i don't have the time to go again and again.
            State Bank of India [SBI] customer support has been notified about the posted complaint.
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              M
              mmmaa
              from Hyderabad, Telangana
              Oct 8, 2018
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              Address: 500038

              Dear Sir/Madam,
              Greetings for the day!
              My name is Radha Kumari. I am the Credit card holder of SBI (Card No.[protected]).
              Collection agent Chari came to home on 07.10.2018(sunday)for payment collection and he has called collection manager Swetha from begumpet branch, While I am talking to her she used abused language (idiot, fit for nothing
              do not you have commonsense).Again today we went to begumpet Queens plaza to pay and meanwhile we got an opportunity to talk with Swetha and Chari, the way she spoke to me is really embarrassing. We feel so bad the way she treated a customer.I am requesting all the call recordings which is happened between me and Swetha through mobile number of Chari Linga(Collection Agent).
              State Bank of India [SBI] customer support has been notified about the posted complaint.
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              Mai 3/4 din se tatkal ticket book kr rha tha mera ticket to bana nhi aur Mare balance cut gya aur Tickets nhi bana aur mujhe paiso ki bhut jarurat pr gya hai ap se nibedan ha jald se jald balance refund Kare apka avari
              A
              Mr Abusufiyan
              Reply
              Sir, I receive a call on 20 Aug 2018 from SBI barkura.. And knowing some details about my ATM card... Which I given... But I understand everything than I go to the my bank and close my ATM card... And take a account statement that time money has no deducted... ATM block confirmed but some days after I show that my money has deducted approx 50000/-
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                S
                Subha6
                from Kuchaiburi, Odisha
                Oct 8, 2018
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                Address: Balasore, Odisha, 756001

                Dear higher authority,
                Rs 295 has been deducted multiple times from my sbi bank account every month .
                N in different month as investment intermedi

                We don't no what to do
                We belong to lower middle class family

                Its a huge amount for us.

                I enquired in the bank but they said this amount is not been deducted by bank and we can't do anything.

                I am helpless
                Plzz help to get the refund.
                State Bank of India [SBI] customer support has been notified about the posted complaint.
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                  R
                  Rambirsahu
                  from Jammu, Jammu and Kashmir
                  Oct 8, 2018
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                  Dear sir,
                  My name is rambir sahu and my dsp account no [protected]. I my a regular customer of sbi. On[protected], rs-3530/- withdrawal by cheque no 80697 at branch code - 50223 in patiala (Pb). Presenlty, i have serving with indian army at j &k. I have not issue any cheque to other people since last two year. So, i kindly request sought out the query and refund my amount in account.
                  With warm regards sir.
                  State Bank of India [SBI] customer support has been notified about the posted complaint.
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                    P
                    Pksingha2z
                    from Khagaria, Bihar
                    Oct 20, 2018
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                    Address: 804452

                    The branch manager of sbi BHAISWAN IFSC code - SBIN0008130. Remains all the time in busy without business. He never support the customer in any difficulties. He never gives a good response to customers. Almost all the customers are unhappy with this branch manager. The branch manager and bank cashier always demands to show AADHAR CARD. We want to change the branch manager. Thanking you
                    SBI CUSTOMER
                    State Bank of India [SBI] customer support has been notified about the posted complaint.
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                      G
                      Goutamdey60
                      Oct 8, 2018
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                      Address: Kolkata, West Bengal, 700066

                      I have borrowed a car loan from behala branch in april 2018. I have already paid the allotted emi so far without any fail. Unfortunately, sbi has charged me rs. 2950 as penalty due to non-submission of rc copy.

                      This is very unfortunate as i was never informed by the bank or representative about this penalty at the time of agreement. I have received the rc copy just couple of weeks ago from the showroom. The delay is due to the motor vehicles department. I have already submitted the scan copy of rc book to the branch.

                      Surprisingly bank has again debited the same amount for same reason. I am not sure what kind of joke is going here.

                      Requesting your kind attention into this matter and waived the penalty looking at my record with bank so far. I have been a customer of sbi since last 10 years. The details of my a/c is below.

                      Account number[protected]

                      Description - mc-sbicarln-tl-newcar j17

                      Name - mr. Goutam dey

                      Limit - 5, 50, 000.00
                      State Bank of India [SBI] customer support has been notified about the posted complaint.
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                        V
                        vbsbalarr nagar
                        from Bengaluru, Karnataka
                        Oct 8, 2018
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                        Address: 560098

                        My credit card no is [protected] and it got expired in June 1918. As I was out of station for sometime I have not noticed the expiry date. I request you to please renew card at the earliest. Usually you will be sending the renewal card to my address as per the date. But this time it has not happened. There is no change in my address and you can send it to my current address.
                        Kindly send me when you will sent the card so that I can be available to receive the cards.

                        Thanking you,

                        V. Balasubramanian
                        State Bank of India [SBI] customer support has been notified about the posted complaint.
                        Oct 13, 2018
                        Updated by vbsbalarr nagar                         This has been posted on 8th oct 2018 and still there is no communication from SBI
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                          verandera
                          from Etawah, Uttar Pradesh
                          Oct 8, 2018
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                          Address: Meerut, Uttar Pradesh

                          Respected sir, please to inform you that i ( verandera kumar) SBI A/C NO.-[protected] Branch ranipur Haridwar Uttrakhand 249403, IFS CODE- SBIN0000586, , , SIR, ON Dated 7th.october 2018 i have widral Rs 500 this amount i have received but on second widral from meerut cant on dated 7 october 2018 Rs 10000 from sbi atm txn no-6251 atm id-S1N[protected], RESPONSE CODE 094, , NOT Received from atm but this amount Rs 10000 has diducted from my sbi acount so i request you please remumburse me this Rs 10000 in my sbi acount, , , Regards-Verandera kumar contact no.[protected]
                          State Bank of India [SBI] customer support has been notified about the posted complaint.
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                            M
                            Mani5
                            from Manuguru, Telangana
                            Oct 8, 2018
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                            Address: 524137

                            Hi team

                            I am one of the account holder ([protected]) who is trusting you since 10 years sbi, kovur branch.

                            We are very regrettably disclosing you this matter to you.

                            In mahatma words: a customer is the most important visitor on our premises.

                            Here sbi employee (Accountant) behaving very rude with the customers and he said to every customer every service is chargeable in sbi.
                            Example: for mobile number updation he told 100rupees.
                            He is doing work not a properway and he tried to consume customer time also doing his profession like time pass like loose talk. If anything asking service from him giving irresistible answers.
                            Example: if i am asking any service like self account verification (Ecs) with stamp and signature due to my account linking with finance he simply said this is business working time come after 4pm. If we go after 4pm this is closing time better to come tomorrow

                            In mahatma words: he is not an interruption in our work. He is the purpose of it. He is not an outsider in our business. He is part of it. We are not doing him a favor by serving him. He is doing us a favor by giving us an opportunity to do so.

                            This is overall piain here facing every customer not only myself.

                            Please take an action on him immediately for providing good service to customers.

                            Thanks ®ards
                            U. Manideep
                            [protected]
                            A/c no: [protected]
                            Ifsc code:sbin0000798.
                            State Bank of India [SBI] customer support has been notified about the posted complaint.
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                              D
                              Divya Savy
                              from Gurgaon, Haryana
                              Oct 7, 2018
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                              Address: Faridabad, Haryana

                              A refund of 631 rs was successfully processed on[protected] to my account by amazon this amount should have been refunded to my sbi account by now, but i have not received the refund till now,
                              I have called the sbi customer service and also the state bank of india branch but nobody has resolved the problem no action is being taken.
                              I have confirmed with amazon and they have successfully processed the refund kindly go through the charge dispute email locate the pending refund and follow the path back to amazon payment processor to locate the refund
                              My refund reference number for the transaction is 777571
                              State Bank of India [SBI] customer support has been notified about the posted complaint.
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                                D
                                Darshan Adalaja
                                Oct 7, 2018
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                                Address: Ahmedabad, Gujarat, 382350

                                Hello,

                                Sicard said that if you spend more than 1lakh in your first year, your second-year annual fee of rs.499 is reversed but after 1 year and billing date of 05/10/2018 my bill of the month showing an annual charge of the card is 499.

                                I spend more than 2 lakh in my first year.
                                2 laptops worth:- 94000
                                Phone:- 6299
                                Tuition fee:- 50000
                                Electricity bill payment:- 54830
                                Other expenses:- 29000

                                After all of this they customer care not pick up phone and ringing tone for busy on another call...

                                Also, they mention number[protected]/[protected]Toll-free)

                                But both number is not toll-free it is charge 2 rupees for
                                State Bank of India [SBI] customer support has been notified about the posted complaint.
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                                  A
                                  [email protected]
                                  from Lucknow, Uttar Pradesh
                                  Oct 7, 2018
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                                  Address: 227409
                                  Website: www.sbi.com

                                  The branch manager of sbi - gauriganj branch was very reluctant for entertaining our request for the education loan, the various reasons stated by him are as below:-
                                  1) first he said come after 10 th october as we are having ongoing audit and we will not process any education load request but at the same instance want to give us personal loan & loan on my fathers pension.
                                  2) when we requested again and again for the entire time he asked us to submit the application.
                                  3) when we inquired about the loan application on 05th october they stated that on aadhar card only the year of birth is mentioned and we can issue the loan (Whereas passport, 10th certificate was already there to verify the dob)
                                  4) when we countered his aadhar card argument he then stated that the percentage of marks is less (57%) and we will not issue the loan at any cost. If you want we can issue a personal loan or loan on pension.

                                  I want to bring into your notice that my brother is fulfilling all the eligibility criteria's and that's why he was given offer of admission. You may refer the attachments as below. On above this his behavior was also rude and insensitive.
                                  We are required to deposit the fees of my brother on or before 10th october and this unnecessary delay has caused lots of mental and emotional pressure on my father and my family as now we have to bear all the expenses from my fathers saving which he had saved for my sister's wedding.
                                  I request you to please look into it and help us securing education loan & reimbursement of the amount paid as fees of my brother for study in canada.
                                  State Bank of India [SBI] customer support has been notified about the posted complaint.
                                  Oct 07, 2018
                                  Updated by [email protected]                                   Few figures were updated...

                                  The Branch Manager of SBI- Gauriganj Branch was very reluctant for entertaining our request for the Education Loan, the various reasons stated by him are as below:-
                                  1) First he said come after 10 th October as we are having ongoing Audit and we will not process any Education Load Request but at the same instance want to give us Personal Loan & Loan on my fathers pension.
                                  2) When we requested again and again for the entire time he asked us to submit the application.
                                  3) When we inquired about the loan application on 05th October they stated that on Aadhar card only the year of birth is mentioned and we CAN NOT issue the loan (Whereas Passport, 10TH Certificate was already there to verify the DOB)
                                  4) When we countered his Aadhar card argument he then stated that the percentage of marks is less (56%) and we will not issue the loan at any cost. If you want we can issue a personal loan or loan on pension.

                                  I want to bring into your notice that my brother is fulfilling all the eligibility criteria's and that's why he was given offer of admission. You may refer the attachments as below. on above this his behavior was also rude and insensitive.
                                  We are required to deposit the fees of my brother on or before 10th October and this unnecessary delay has caused lots of mental and emotional pressure on my father and my family as now we have to bear all the expenses from my fathers saving which he had saved for my sister's wedding.
                                  I request you to please look into it and help us securing Education Loan & reimbursement of the amount paid as fees of my brother for study in Canada.
                                  View replies
                                  Dear Atul,

                                  Kindly provide your Application Id to forward your complaint to concerned bank.You can also contact us on [protected]@nsdl.co.in
                                  Reply
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                                    A
                                    Anjibabu Gujjarlapudi
                                    from Banswada, Telangana
                                    Oct 7, 2018
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                                    Address: Guntur, Andhra Pradesh, 522616
                                    Website: [email protected]

                                    Dear team
                                    I am the account holder o[censored]r bank and my account no is [protected] sbi chilakaluripet branch sir plz help me my account debited rs 295 several times off my account and i have no any agreements off this type off loans plz stop my account debit or transfer if any account wait for ur response plz help me immediately wi 4th h out any reasons and stop plz
                                    State Bank of India [SBI] customer support has been notified about the posted complaint.
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                                      M
                                      Mannat studio
                                      from Ludhiana, Punjab
                                      Oct 7, 2018
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                                      Address: Amritsar, Punjab, 143001

                                      Dear team,

                                      Kindly help me to recover my money back from investment intermedi, because many times rs.295/- has been debited from my account saying transferred to investment intermedi and i really dont have any clue what company is dis. And i never invested any amount in my whole life on such companies. Its really horrible. Its totally fraud. We earn money in the month and unecessarily the amount is debited which we dont know. Its really harassing and it is effecting damn badly to us because we are below poverty line and we earn on daily basis. Debiting such amount we cannot effort. So kindly look in this matter on asap basis. Waiting for precious feed back or reply.
                                      Thanks regards.
                                      [protected]@gmail.com
                                      [protected]
                                      State Bank of India [SBI] customer support has been notified about the posted complaint.
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                                        Joshny Peebee Doll
                                        from Aizawl, Mizoram
                                        Oct 7, 2018
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                                        Address: Imphal East, Manipur

                                        A refund of 1692rupes was successfully processed on 11th september 2018 to my account by amazon this amount should have been redited to my sbi account by now, but i have not received the refund till now,
                                        I have called the sbi customer service and also the state bank of india branch all the details many times including the unique transaction reference number but nobody has resolved the problem no action is being taken
                                        I have confirmed with amazon and they have successfully processed the refund kindly go through the charge dispute email locate the pending refund and follow the path back to amazon payment processor to locate the refund
                                        My refund reference number for the transaction is 823341
                                        State Bank of India [SBI] customer support has been notified about the posted complaint.
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