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Updated: Nov 19, 2025
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State Bank of India [SBI] reviews & complaints page 74

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P
pankaj2110
from Aurangabad, Bihar
Apr 1, 2022
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Sir,
I have ordered a mobile phone on 20.03.2022. I have paid all amount (Rs. 24999) during shopping. I have paid Rs. 24996 through Debit card & Rs. 3 was paid through amazon pay balance.
It was cancelled by me on same date.
Amazon initiated the refund on 20.03.2022 and it was expected to come on 21.03.2022.
Amazon gave me the refund reference number-(ONUS[protected], but the state bank of India has still not credited my money.
Order id[protected].
Item Name - OnePlus Nord CE 2 5G (Bahamas Blue, 8GB RAM, 128GB Storage).

This is urgent please help me as soon as possible.
+3 photos
State Bank of India [SBI] customer support has been notified about the posted complaint.
Apr 02, 2022
Updated by pankaj2110 Still no any update from state bank of india.
Today is[protected].
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    J
    Jivesh kumar singh
    Apr 1, 2022
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    I had purchased Readmi 10 mobile from Amazon on 20 March through debit card. But same day I cancelled it. On 21 March I got an email from Amazon that my refund has been initiated and by 25th, amount will be credited in my account.
    But till today I did not get the money in my account. Amazon gave me Refund Reference No. - ONUS20220322.
    I talked to SBI customer care but I am told that bank can not do anything and talk to amazon only.
    +2 photos
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      S
      singhss9841
      Apr 1, 2022
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      Fraud transaction

      Address: Jaitwara, Satna, Madhya Pradesh

      My account has been deducted with Rs. 57, 722 on 31/03/2022 at 04:00 PM.
      I've not done any such transaction through ATM/UPI/net banking. I've not even received any TXN ID also. Since, today banks are not open, I'm not able to lodge my complaints. the helpline numbers are passing me from one numbers to other helpline numbers. I've even mailed on report.[protected]@sbi.co.in, [protected]@sbi.co.in, & [protected]@sbi.co.in But...
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      D
      Desolate One
      Apr 1, 2022
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      I ordered a product worth Rupees 719 from amazon on 11-Mar-2022.
      Here is the Order ID - 402—[protected].
      But due to poor build quality i've returned the product, and the refund is initiated on 19-March-2022.
      Here is the Refund Reference Number - ONUS20220322
      From then to now 13 days have been passed but still i didn't get the refund.
      State Bank of India [SBI] customer support has been notified about the posted complaint.
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        M
        Mani9515
        from Eluru, Andhra Pradesh
        Mar 31, 2022
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        Dear
        Sir/Madom

        I have ordered the product ( TP link AC 1200 router ) in Amazon on 24th march, 2022, And cancelled the product after 20 minutes because of the name and details on the shipping address is wrong . And Amazon initiated the refund amount on 25th march 2022, but the amount is still not credited to my account . Please credit my amount as possible as fast, please solve my problem.

        I uploaded the pics of order id and reference number.

        The order id =[protected]

        Reference Number = ONUS20220326
        +2 photos
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          M
          Mani9515
          from Eluru, Andhra Pradesh
          Mar 31, 2022
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          Dear
          Sir/Madom

          I have ordered the product ( TP link AC 1200 router ) in Amazon on 24th march, 2022, And cancelled the product after 20 minutes because of the name and details on the shipping address is wrong . And Amazon initiated the refund amount on 25th march 2022, but the amount is still not credited to my account . Please credit my amount as possible as fast, please solve my problem.

          I uploaded the pics of order id and reference number.

          The order id =[protected]

          Reference Number = ONUS20220326
          +2 photos
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            M
            Mani9515
            from Eluru, Andhra Pradesh
            Mar 31, 2022
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            I have ordered the product on march 24 th, 2022, And cancelled the product after 20 minutes because of the name on the shipping address is wrong . And Amazon initiated the refund on 25th march 2022, but the amount is still not credited to my account .

            The order id =[protected]

            Reference Number = ONUS20220326
            +2 photos
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              S
              Shrejalll
              from Allahabad, Uttar Pradesh
              Mar 31, 2022
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              I made a payment on 30 March at 8 pm. My amount was deducted from my account but the payment for the form was not made . It still showed that I have make a payment .my form amount was 600 please return my amount
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                R
                Raj Shirsath
                from Mumbai, Maharashtra
                Mar 31, 2022
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                On March 2nd I received SMS from BX-CBSSBI at 12:30 am that amount of 2000 rupees has been debited from my account which I didn't authorize, when I checked my account transactions on the app provided and promoted by bank YONO SBI, I found out there was a transaction dated to 1st March with the deducted amount. It was displayed with a code SWOO. On contacting the customer care no resolution was provided and they straight away told me to contact respective home branch. When on contacting the home brach they said that it was a irregularity at our end and the problem would be solved soon. Today it has been a month already and no money has been reversed and on further contacting for help both customer care and home branch are positive to each other. This is a clear case of fraud.
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                  T
                  Tanishq2208
                  from Bhopal, Madhya Pradesh
                  Mar 31, 2022
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                  I cancelled the order from amazon 24th March and refund was initiated successfully but I didn't get refund RR number- ONUS20220326
                  State Bank of India [SBI] customer support has been notified about the posted complaint.
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                    P
                    Prabup1010
                    Mar 31, 2022
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                    Sir
                    My name is PRABU.P
                    I have ordered a (Yuwell 8F-5A Portable Oxygen Concentrator Machine) on (19.03.2022). But I have not recieved my product.
                    Amazon initiated the refund on (19.03.2022) and it was expected to come on (24.03.2022).
                    Amazon gave me the refund reference id (ONUS[protected] but the SBI bank has still not credited my money.

                    This is urgent please help me as soon as possible
                    State Bank of India [SBI] customer support has been notified about the posted complaint.
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                      R
                      Ratna Chitte
                      Mar 31, 2022
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                      A message received in my mobile number [protected] as same as stated below.

                      First Message from BX-SBIKBP / BP-SBIKBP / AD-SBIKBP

                      Dear Customer, Your one time password is XXXXXX please do not share it with anyone-SBI, And I don't have any Saving account with SBI.

                      Please check and revert why like these message come to my mobile.

                      From
                      Ratna
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                        D
                        Dr Siddhi Rane
                        Mar 31, 2022
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                        Resolved

                        Address: Andheri Mumbai

                        On 15 March 22, I ordered a MI phone from Amazon and paid by my SBI Debit card. The order was not delivered stating damage to phone in transit/incorrect delivery address, and i cancelled the order on 20th March. After which the refund of Rs 19987 was to be done to my SBI account. It has been 10 days and there is not update. Amazon says that the refund is processed but SBI states there is no such refund in process for my Account. I have seen similar complaints online for Amazon and SBI. I need to have the refund processed or status updated from either parties.
                        Apr 5, 2022
                        Complaint marked as Resolved 
                        Refund received
                        State Bank of India [SBI] customer support has been notified about the posted complaint.
                        Apr 04, 2022
                        Updated by Dr Siddhi Rane                         The dept called and said its not our issue, please call Amazon.
                        Amazon said its with SBI, processed from our end, we cant do anything
                        I am helpless now, dunno what to do
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                          S
                          Sandhya didi
                          from Hamirpur, Uttar Pradesh
                          Mar 30, 2022
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                          Address: State bank of India ,Branch-Maudaha,District- Hamirpur,Uttar Pardesh, Branch code-01136

                          Sir, I have given application to the branch to register the mobile number many times, but the mobile number is being registered in my account number.
                          State Bank of India [SBI] customer support has been notified about the posted complaint.
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                            S
                            suryapadma13
                            Mar 30, 2022
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                            I have canceled a product from myntra on 26th february 2022 and order id is 119774185167421178401 and cost of the product is 156 rupess only and i have not received amount eventhough myntra has refunded from their end I DIDNT RECIEVE IN MY BANK ACCOUNT and reference id for this is[protected] please resolve it as early as possible
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                              suryapadma13
                              Mar 30, 2022
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                              I have canceled a product from myntra on 26th february 2022 and order id is 119774678745520545601 and cost of the product is 1844 rupess only and i have not received amount eventhough myntra has refunded from their end I DIDNT RECIEVE IN MY BANK ACCOUNT and reference id for this is[protected] please resolve it as early as possible
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                                suryapadma13
                                Mar 30, 2022
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                                I have canceled a product from myntra on 26th february 2022 and order id is 119774678745520545601 and cost of the product is 1844 rupess only and i have not received amount eventhough myntra has refunded from their end I DIDNT RECIEVE IN MY BANK ACCOUNT and reference id for this is[protected] please resolve it as early as possible
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                                  S
                                  suryapadma13
                                  Mar 30, 2022
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                                  Website: myntra

                                  I have canceled a product from myntra on 26th february 2022 and order id is 119774678745520545601 and cost of the product is 1604 rupess only and i have not received amount eventhough myntra has refunded from their end I DIDNT RECIEVE IN MY BANK ACCOUNT and reference id for this is[protected]
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                                    B
                                    bpjohn
                                    from Chennai, Tamil Nadu
                                    Mar 30, 2022
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                                    Address: Chennai

                                    I got a call a called from an SBI recovery agent today (30th March, 2022), refers himself as Ramesh, regarding an ex-employee. Though i told him he is not working with us for more than 2 years, he kept calling and threatened me saying he will continue to call until he speaks to the ex-employee as per his orders from his manager.
                                    The agent is from SBI Chennai office, and called from nearly 20 numbers, mentioning few of the numbers here:[protected],[protected],[protected],[protected],[protected],[protected],[pr...⇄
                                    He was very abusive and mentioned he will continue to harass us.
                                    He calls me on my business number, and I'm unable to receive or make call with clients, and this went for 4 hours today.
                                    I hope this complaint will reach the concerned person and necessary actions will be taken.
                                    State Bank of India [SBI] customer support has been notified about the posted complaint.
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                                      Poo22ss
                                      from Ramgarh, Rajasthan
                                      Mar 30, 2022
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                                      Address: Ghatotand, Ramgarh, Jharkhand

                                      I have ordered aka chic jeans from amazon of Rs. 774 but since I did not like the product so I returned the product on 20 march 2022. The refund has been initiated by amazon but i have not received it. I talked to sbi cutomer care but they are not helping anyway.
                                      My order id is[protected]
                                      RRN-ONUS20220322
                                      +1 photos
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