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Updated: Dec 17, 2025
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State Bank of India [SBI] reviews & complaints page 74

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V
vishusinghvishu
from MAHARAJGANJ, Bihar
Apr 2, 2022
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Dear sir, My self Vishwajeet Kumar Singh . I returned a item Rs 2998 to Amazon and they refunded my amount on 24 March 2022 in my SBI account (in original payment method by Debit Card ) and provide me Refund Reference Number (ONUS[protected].
But till now this amount is not credit in my account regarding this I contact to SBI castomar care but they not any help me . So I registered this complaint kindly help me .
I provided some basic details regarding this account .
My Account Number is [protected]
My Debit card no is .XXXX XXXX XXXX 9962
Refund Reference number.
ONUS20220326
Refund merchant AMAZON ONLINE SHOPPING
I attached copy of refund details

Thanks
Vishwajeet Kumar Singh
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    V
    vishusinghvishu
    from MAHARAJGANJ, Bihar
    Apr 2, 2022
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    Dear sir, My self Vishwajeet Kumar Singh . I returned a item Rs 2998 to Amazon and they refunded my amount on 24 March 2022 in my SBI account (in original payment method by Debit Card ) and provide me Refund Reference Number (ONUS[protected].
    But till now this amount is not credit in my account regarding this I contact to SBI castomar care but they not any help me . So I registered this complaint kindly help me .
    I provided some basic details regarding this account .
    Bank Name State Bank of India
    Branch Gauribazar, Deoria
    My Account Number is [protected]
    My Debit card no is .XXXX XXXX XXXX 9962
    Refund Reference number.
    ONUS20220326
    Refund merchant AMAZON ONLINE SHOPPING
    I attached copy of refund details

    Thanks
    Vishwajeet Kumar Singh
    +2 photos
    State Bank of India [SBI] customer support has been notified about the posted complaint.
    Apr 02, 2022
    Updated by vishusinghvishu     Dear sir, My self Vishwajeet Kumar Singh . I returned a item Rs 2998 to Amazon and they refunded my amount on 24 March 2022 in my SBI account (in original payment method by Debit Card ) and provide me Refund Reference Number (ONUS[protected].
    But till now this amount is not credit in my account regarding this I contact to SBI castomar care but they not any help me . So I registered this complaint kindly help me .
    I provided some basic details regarding this account .
    My Account Number is [protected]
    My Debit card no is .XXXX XXXX XXXX 9962
    Refund Reference number.
    ONUS20220326
    Refund merchant AMAZON ONLINE SHOPPING
    I attached copy of refund details

    Thanks
    Vishwajeet Kumar Singh
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      D
      dr.sndsh
      from Lucknow, Uttar Pradesh
      Apr 2, 2022
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      Address: LUCKNOW

      Respected Sir,

      I Sandesh Singh having a home loan account with the number [protected].
      Am writing this email to bring to your notice that my ECS mandate is working fine from Allahabad Bank with account number [protected] and is regularly being debited with rupees 12800 towards my home loan account.
      Even last month it got ECS mandated.
      But I received a call that I didn't pay my loan EMI, which is wrong.

      Kindly look into it and do the needful at the earliest.

      Thanking you
      Sandesh Bharat Singh
      Tel [protected]
      +1 photos
      State Bank of India [SBI] customer support has been notified about the posted complaint.
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        N
        Nirmala ezao
        Apr 2, 2022
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        Resolved

        Address: Lalkuan

        Hi I am Nirmala rawat. I bought a pair of jutti from Amazon on 11/3/2022 .paid through my SBI debit card online ( prepaid). Got product on 16 /3/2022, but had to return due to size and fit issue on 19/3/2022. Amazon initiated refund on 19/3/2022 and said it will take 5 buisness days to be credited in to your bank account because it was paid through debit card (And it's their refund policy). But after 9 days passed it is still not credited in my SBI bank account.Amazon has given me refund reference number for it also.
        Refund reference no # ONUS20220322
        +3 photos
        Apr 2, 2022
        Complaint marked as Resolved 
        I visited sbi branch office they told me to do entry in my pass book which I had not done since 8 to 9 months, and I did same .then they told me to look for that refund credited of 485 rs in my passbook if it is there or not ? It was not. So then they told me refund has not happened by Amazon .I tried giving them refund reference number but they did we don't have that much time to look into your refund tracking or where that refund struck? and instead given me statement of account of March 2022 month . And told me it is proof that we have not got refund. So I am complaint ing here .please help me to get my refund credited in to my bank account. Thank you Nirmala rawat
        State Bank of India [SBI] customer support has been notified about the posted complaint.
        Apr 02, 2022
        Updated by Nirmala ezao         Hi it's Nirmala rawat.l bought a pair of mojri from Amazon on 11/3/2022 and paid through my SBI debit card .It was a prepaid order. It was delivered to me on 16/3/2922 but I returned it due to size and fit issue on 19/3/2022. Amazon initiated my refund on 19/3/2022, and told me that it will take 4 to 5 buisness days to get credited in to my SBI bank account, but 9 days passed, today is 2/4/2022 and it is still not credited in to my bank account.Amazon has given me refund reference no # ONUS20220322
        My phone nos are
        [protected]
        [protected]
        I live in lalkuan, pin code 262402, district- Nainital, State -Uttarakhand

        Apr 02, 2022
        Updated by Nirmala ezao         My complaint is not resolved yet then why it is showing resolved and marked(✓)
        Nirmala rawat
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          N
          Nagendra kumar046
          from Tanuku, Andhra Pradesh
          Apr 2, 2022
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          Address: Velpur

          Respected sir,
          My name is kasina Nagendra Kumar, tanuku mundal, velpur village
          Sir I am taken loan from moneyview online app on jan -21, loan amount -27890 RS etc through auto debit option from my sbi account. Total 12 Emi's, I paid 6 emi's in time, after that I lost my job due to personal issues & family issues also. Remaining emi’s paid on March[protected] DAYS BACK),
          And I have to pay penality of 4806,
          On April 1 St 10890 Rs debited from my account also
          Sir pls resolve this problem asap,
          And pls refund to my account asap sir
          Thank you,
          KASINA NAGENDRA KUMAR
          +1 photos
          State Bank of India [SBI] customer support has been notified about the posted complaint.
          Apr 02, 2022
          Updated by Nagendra kumar046           Pls resolve asap
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            P
            Pc06
            from Mau, Uttar Pradesh
            Apr 2, 2022
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            I have ordered the product of redtape shoe from myntra on 2nd march 2022 and the price of the product was 1399.00/- this is my order id - 119784696343369096701 and I have return it on 3 march 2022 and initiation date of refund was 3 march 2022 but still couldn't get any refund into my bank account till now . My reference no is[protected]
            Please solve this issues as soon as possible I'll very thankful to you
            +2 photos
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              S
              Shrinidhi kulal
              Apr 2, 2022
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              Address: Bantwal, 574219 ,dakshina kannada, karnataka

              Dear Sir/Madam

              I have deposited Rs 5500 in CDM, on 24.08.2016 through debit Card but the transaction failed that time .amount has not credited to my account

              You are kindly requested to resolve the issue at the earliest.

              Bank Details -
              Bank - State Bank of India
              Branch - bantwal, dakshina kannada(Karnataka)
              BRANCH CODE - 4608

              Thanking You

              Shrinidhi
              +1 photos
              State Bank of India [SBI] customer support has been notified about the posted complaint.
              Apr 02, 2022
              Updated by Shrinidhi kulal               1 april 2022
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                P
                Pathak Madhu
                Apr 1, 2022
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                Address: 2411,sec-62, Ballabgarh

                I recharge my mobile amount deduct from my account but I don't receive any confirmation of recharge when I complaint they told me to submit complaint after 2 days.when I complaint after two days they send me mail next day and ask your complaint resolved and don't return recharge money.when I complaint they said they registered my complaint for Fd service by mistake and when I argue for this kind of service they say we are unable to refund we don't have information.all this happens with SBI yono transaction.fake app fraud transaction never use sbi yono.Bitter experience of sbi service
                State Bank of India [SBI] customer support has been notified about the posted complaint.
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                  P
                  pankaj2110
                  from Aurangabad, Bihar
                  Apr 1, 2022
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                  Sir,
                  I have ordered a mobile phone on 20.03.2022. I have paid all amount (Rs. 24999) during shopping. I have paid Rs. 24996 through Debit card & Rs. 3 was paid through amazon pay balance.
                  It was cancelled by me on same date.
                  Amazon initiated the refund on 20.03.2022 and it was expected to come on 21.03.2022.
                  Amazon gave me the refund reference number-(ONUS[protected], but the state bank of India has still not credited my money.
                  Order id[protected].
                  Item Name - OnePlus Nord CE 2 5G (Bahamas Blue, 8GB RAM, 128GB Storage).

                  This is urgent please help me as soon as possible.
                  +3 photos
                  State Bank of India [SBI] customer support has been notified about the posted complaint.
                  Apr 02, 2022
                  Updated by pankaj2110                   Still no any update from state bank of india.
                  Today is[protected].
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                    J
                    Jivesh kumar singh
                    Apr 1, 2022
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                    I had purchased Readmi 10 mobile from Amazon on 20 March through debit card. But same day I cancelled it. On 21 March I got an email from Amazon that my refund has been initiated and by 25th, amount will be credited in my account.
                    But till today I did not get the money in my account. Amazon gave me Refund Reference No. - ONUS20220322.
                    I talked to SBI customer care but I am told that bank can not do anything and talk to amazon only.
                    +2 photos
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                      S
                      singhss9841
                      Apr 1, 2022
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                      Fraud transaction

                      Address: Jaitwara, Satna, Madhya Pradesh

                      My account has been deducted with Rs. 57, 722 on 31/03/2022 at 04:00 PM.
                      I've not done any such transaction through ATM/UPI/net banking. I've not even received any TXN ID also. Since, today banks are not open, I'm not able to lodge my complaints. the helpline numbers are passing me from one numbers to other helpline numbers. I've even mailed on report.[protected]@sbi.co.in, [protected]@sbi.co.in, & [protected]@sbi.co.in But...
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                      D
                      Desolate One
                      Apr 1, 2022
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                      I ordered a product worth Rupees 719 from amazon on 11-Mar-2022.
                      Here is the Order ID - 402—[protected].
                      But due to poor build quality i've returned the product, and the refund is initiated on 19-March-2022.
                      Here is the Refund Reference Number - ONUS20220322
                      From then to now 13 days have been passed but still i didn't get the refund.
                      State Bank of India [SBI] customer support has been notified about the posted complaint.
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                        M
                        Mani9515
                        from Eluru, Andhra Pradesh
                        Mar 31, 2022
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                        Dear
                        Sir/Madom

                        I have ordered the product ( TP link AC 1200 router ) in Amazon on 24th march, 2022, And cancelled the product after 20 minutes because of the name and details on the shipping address is wrong . And Amazon initiated the refund amount on 25th march 2022, but the amount is still not credited to my account . Please credit my amount as possible as fast, please solve my problem.

                        I uploaded the pics of order id and reference number.

                        The order id =[protected]

                        Reference Number = ONUS20220326
                        +2 photos
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                          M
                          Mani9515
                          from Eluru, Andhra Pradesh
                          Mar 31, 2022
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                          Dear
                          Sir/Madom

                          I have ordered the product ( TP link AC 1200 router ) in Amazon on 24th march, 2022, And cancelled the product after 20 minutes because of the name and details on the shipping address is wrong . And Amazon initiated the refund amount on 25th march 2022, but the amount is still not credited to my account . Please credit my amount as possible as fast, please solve my problem.

                          I uploaded the pics of order id and reference number.

                          The order id =[protected]

                          Reference Number = ONUS20220326
                          +2 photos
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                            Mani9515
                            from Eluru, Andhra Pradesh
                            Mar 31, 2022
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                            I have ordered the product on march 24 th, 2022, And cancelled the product after 20 minutes because of the name on the shipping address is wrong . And Amazon initiated the refund on 25th march 2022, but the amount is still not credited to my account .

                            The order id =[protected]

                            Reference Number = ONUS20220326
                            +2 photos
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                              S
                              Shrejalll
                              from Allahabad, Uttar Pradesh
                              Mar 31, 2022
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                              I made a payment on 30 March at 8 pm. My amount was deducted from my account but the payment for the form was not made . It still showed that I have make a payment .my form amount was 600 please return my amount
                              +1 photos
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                                R
                                Raj Shirsath
                                from Mumbai, Maharashtra
                                Mar 31, 2022
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                                On March 2nd I received SMS from BX-CBSSBI at 12:30 am that amount of 2000 rupees has been debited from my account which I didn't authorize, when I checked my account transactions on the app provided and promoted by bank YONO SBI, I found out there was a transaction dated to 1st March with the deducted amount. It was displayed with a code SWOO. On contacting the customer care no resolution was provided and they straight away told me to contact respective home branch. When on contacting the home brach they said that it was a irregularity at our end and the problem would be solved soon. Today it has been a month already and no money has been reversed and on further contacting for help both customer care and home branch are positive to each other. This is a clear case of fraud.
                                +1 photos
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                                  Tanishq2208
                                  from Bhopal, Madhya Pradesh
                                  Mar 31, 2022
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                                  I cancelled the order from amazon 24th March and refund was initiated successfully but I didn't get refund RR number- ONUS20220326
                                  State Bank of India [SBI] customer support has been notified about the posted complaint.
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                                    P
                                    Prabup1010
                                    Mar 31, 2022
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                                    Sir
                                    My name is PRABU.P
                                    I have ordered a (Yuwell 8F-5A Portable Oxygen Concentrator Machine) on (19.03.2022). But I have not recieved my product.
                                    Amazon initiated the refund on (19.03.2022) and it was expected to come on (24.03.2022).
                                    Amazon gave me the refund reference id (ONUS[protected] but the SBI bank has still not credited my money.

                                    This is urgent please help me as soon as possible
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                                      R
                                      Ratna Chitte
                                      Mar 31, 2022
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                                      A message received in my mobile number [protected] as same as stated below.

                                      First Message from BX-SBIKBP / BP-SBIKBP / AD-SBIKBP

                                      Dear Customer, Your one time password is XXXXXX please do not share it with anyone-SBI, And I don't have any Saving account with SBI.

                                      Please check and revert why like these message come to my mobile.

                                      From
                                      Ratna
                                      State Bank of India [SBI] customer support has been notified about the posted complaint.
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