State Bank of India [SBI] Complaints & Reviews

Respected Sir,
I am an ex employee of SBT. And my father himself is a retired employee of SBI.
My grievance started on 22/03/2022 when I was taxed by sbi for an FD created at the branch in February.
In February while the FD for Rs. 10 lakh was created, being an ex employee myself, I had reminded the clerk /CTO about 15G and if she should take it from me. She instead asked me if I had submitted it online before and I said yes I had submitted one sometime in January.
(I had previously created the same FD online myself in January and I had submitted my 15G online and hence wasn't taxed before. As I do not come under the tax bracket and also due to the 15G I had submitted myself online.)
She then didn't take a new 15G from me for the new FD of Rs. 10 lakh created in February.
A month later in March, I was taxed like I had told her I would be if she wouldn't take my 15G. It was a mistake created by the clerk at the branch, who didn't not know how to do her job properly. And yet I didn't complain about it, thinking, it could happen to anyone.
So instead I asked the accounts manager humbly to kindly refund me the tax and back tax taken from me as I do not come under taxable income and also due to the fact that even after customer insisting, the clerk hadn't taken the 15G from me.
Realising their mistake and to hide it from their own side, they quickly came into consensus and agreed to help me get refund for it. And made me personally submit 15G online while sitting at the branch on 22/03/22.
I was told that the money would get refunded on 23/03/22 and I don't have to worry about it.
I had to visit the branch 10703 on 23/03/22 to give some documents related to a locker of mine at the branch.
Even that day upon seeing me, they immediately said the money would be refunded by Wednesday (23/03/22) evening.
At night at home, I realised I hadn't received the refund.
So I went to the branch again on 24/03/22. This time upon seeing me, immediately the accounts manager pretended like writing something on the request I had submitted on Tuesday and said "mam, the money will be credited by today evening. You don't have to wait".
I hardly waited for 5 mins before all this had happened. So I left just as quickly upon hearing these assuring words. And I had to go pick my kid from school.
But again on 24/03/22 night, upon not receiving the refund, I decided I might have to visit them again.
Knowing how banking works, having been an ex employee who had quit job at SBT only to go for higher studies, I knew some of the tricks of the trade that are used by bank employees to assure customers. Hence I was not worried one bit about anything up until then.
Then on Friday 25/03/22 as I reached the branch 10703, I knew they were hostile from the get go. Instead of the normal assuring and reassuring statements they seemed pissed off that I had come yet again to sit at the branch.
I even said I can sit calmly as long as I want.
The first to turn hostile was the accounts manager, who suddenly started fidgeting and losing his composure and said "why are you coming to branch mam, you could have called us instead. And I should not be sitting there. ". I told him that i had indeed called them on thursday on the number printed on the passbook (phone number is 254755) and it had said the number does not exist. Then he nonchalantly asked me " do you need to get this refund money to live this month?"
The statement I knew was to provoke me but I said calmly, that all I need now is him to call the so called TAX department of SBI he suddenly was suggesting (about whom he had conveniently forgotten to blame until Friday).
I told " all I need you to do now is call some higher ups there and find a round about date until when I should be waiting for the refund to appear."
He straight out said "no".
I then suggested that "to appease me, since I have been coming here for past 4 days, please call the department, so it would be nice to know directly from the department a time when they might be able to move my refund.".
At this time his voice started trembling and he started refusing me . He then said " I am working in an organisation and i would not thrown other co workers under the bus."
Kindly note that until then I wasn't angry or provoked. His constant jibe was hurtful, as in reality I have been down with some monetary issue and every penny was important to me, but I was adamant on staying calm and trying to de escalate the situation. Then we both began to go back and forth on the phone call issue.
I repeatedly asked him to call someone.
And he repeatedly kept refusing with one word syllables "NO NO NO NO" over and over again.
At no point did he even try to say with a smile "ok mam, I think it's going to take a lot of days before the money would get refunded.".
I feel I deserved that answer as I was a most patient customer who went and sat patiently for 3 days prior to the 4th day.
Then I told him that I knew from a friend who is still working at SBI (an old colleague of mine) that it would indeed take a few days to get the refund as it's year ending and so on.
The moment I said this the accounts manager started this new statement.
"Yes indeed it will take a few days to get refund because it is year ending."
I wonder if I hadn't told that he would have ever told me himself that statement.
He could have very well told me the same on Day 1, Day 2 or Day 3. But instead each time he had said it would come on same day .
When me and the accounts manager were going back and forth about the phone call, another customer came for locker opening and the accounts manager got up and left. And immediately the branch manager came near this seat.
I had thought he would be coming to say at least some excuse for his colleagues.
Instead what I had to face is close to getting verbally sexually abused as I am a woman.
Instead he came and directly started where the accounts manager had left off and kept saying No Louder and louder with each time.
Then I finally told him " sir it was not like it was my mistake. I had specifically reminded the clerk to take the 15G and she had brushed it off as a silly little matter and not taken it from me. Nor did she ask me to fill it online while reaching home.".
And I added " I have lost some petrol in coming back and forth to bank these past 4 days. It would have been better if you had just said this on day 1 itself."
The reply I got from the branch manager was shocking and a direct attack at my dignity as a woman and a customer.
I saw him take a pay in slip in his hand and he said..." I will give you money from my personal account for the petrol you lost." He was literally spitting in my face with anger when he shouted this.
I was shocked. All I was expecting was " a sorry mam, or it's okay mam, we will take care of this. Kindly don't worry."
Both these men were hell bound trying to shame me over money because I have money shortage I understood.
And then when I asked the branch manager in the same tone he took to me " did I ask you money for petrol?" He said " i will pay your tax refund personally from my own account as well " while still holding the pay in slip. he was literally shouting through his head when he said this. It was as if i am some call girl asking to be paid for just making trips. Where in this world is this behaviour okay for a manger to display. Why were these men shaming me about money and acting as if they are rich men who can flaunt money and throw it at any silly woman who comes their way as a customer over grievance. I just couldn't understand why when I had never once shouted in past three days they both felt "she is shamelessly here for money and let's throw it at her face like some silly woman." How is this behaviour acceptable in civil society. I feel bad that I hadn't recorded his dialogue offering me money and submitted to National Commission for Women. I felt like he wanted to hit me. His body language was very much alluding to it.
Then I lost my cool and we both started a shouting match.
"I asked him who he was to offer to give me money for petrol and tax?"
"I asked who does he think he is to give me money and what is he implying from that."
"I asked him if he would have said these same words if I were a man and he told me these only because I am a woman."
I used very crass language after that because of the dialogues of him saying he will pay me for petrol and tax from his own account.
I knew he was shouting like that only coz he felt he is richer than me and that he is a man showing his patriarchial attitude towards a woman.
He wanted to silence me only because I am a woman and had no one with me to stand up for me and say " how dare you offer to give money to a customer simply for absolutely nothing, when she hasn't asked for it."
I would like to remind you Sir, that I had never even alluded to wanting money for petrol nor did I ask for the refund to be given on Friday itself. All I had asked was to have anybody from that branch contact tax department to get a generalised date on which I might get refund.
Asking for a date for refund is very different from asking for refund.
Kindly check the cctv camera footage to see how a customer was berated before other customers, even when all of them knew it was the clerks fault. At no point did I shout at the clerk. I was respectful to her the whole time as I felt she was just lacking experience and it's not a fault in my eyes.
I had to shout through the roof to protect myself from this attack by this man who thinks he is king and I am a courtesan at his royal court.
At some point I started crying upon realising how much embarrassing this is to my dignity. Me being a divorce woman and single parent is the only reason why the branch manager felt to flex his wealth in my face and the accounts manager felt to ask me " if this money is needed for me to live this month".
What were these men alluding to.
I even saw the branch manager record my shouting by keeping quiet at that time.
A woman customer losing dignity at a SBI branch is heights of shame.
I sat and cried there for two hours and I even made comments at times related to how I am poor and how each money indeed is important to me.
I wonder why I had to tell all this to these men who had shamed me over money.
And I even shouted at them to give me refund from sundries as they seemed to be extremely rich and throwing money at random women around there.
If this was told to me an ex employee and a retired employees daughter, I fear about the countless sexual innuendos ridden dialogues the branch manager might have thrown around. The accounts manager was really understanding after he saw what the branch manager had done. But I wonder if he too was in on it.
How will I ever walk into this branch ever again?
I feel threatened for my own person.
Kindly give your branch manager a class on how to behave to women and how to not make sexual innuendos.
I don't think you would ever take this issue up as from your point of view I have responded back to them by shouting equally awefully as response. I feel as a woman I have a right to defend my dignity.
My name is Neethu
You might even close my account for all I care. But this needed to be spoken up about.
The cruel and wicked branch manager at sbi mc pandalam even called my father and said I am shouting at their branch, when he gladly left out why I had shouted.
Just like a typical sexual abuser who clears his path.
I even saw the clerk type away at her pc and she asked what my house name is and what my father's name is.
I got they were already creating a fake complaint against me while still being at the branch.
It took me time to send this mail because I had to relive the aweful incident I was put through as a woman.

I want to complaint against a specific Kedar Raval.
He was from the credit card recovery department of SBI.
He came home without calling shouting and harrassing family members and creating a scene in the neighborhood. He also proceeded to try molest the women of the house and created a ruckus. All this while we politely asked him to get us a settlement letter.
He did get us a letter after 1 month and asking us to pay on the spot. We told him we need time to pay due to an untimely death of my father. After which he proceeded to go onto facebook and find details of my relatives and call them to ask for money. All this while i spoke on the phone with him asking him to extend the payment date by a week so that i can complete the last rites of my father.

This is utter herrasment by this KEDAR RAVAL at the Ahmedabad branch of SBI credit card recovery.

An amount of Rs. 33, 000 INR was transferred through PhonePe UPI ID.* ( T2202211947574851383135) on 21.02.2022 by Neeraj from State bank of India (kanjhawala, Del
Branch to Me Abhishek Pawar of State bank of India (Bahadurgarh, Haryana) Branch the Amount first got Credited then within seconds in got Reversed via Reversal t‹n
[protected]. The Amount is neither Credited in Mentioned BI accounts.
1, Abhishek pawar went to my STATE BANK OF INDIA home branch Bahadurgarh & met the Branch manager he lodged a Case in Sbi with case no. 87395724 but there we
resolution against this case.
Then I again went on 23.03, 2022 to the sill branch & again Branch manager filed case no. 90227485 & told me to wait.
It is my humble request to take this matter seriously & take the necessary action to refund/Credit the Amount back as soon as possible.

I have booked a rail ticket through irctc vide transcaction id;[protected]/10.3.2022 for rs.445.01

railways informing payment failed.
Amount not received from bank.

Even after 15 days the refund not received

I have deposited rs. 5057/- against my sbi credit card no [protected] vide transaction reference no. Nsbi[protected] dt.21/08/2018 but in my cibile score report its showing written off (copy enclosed) .
Kindly rectified my cibil score on cibile portal

an early action required for rectifying my cibil score
regards.

Balkrishan sharma
sbi ac no [protected]
m-[protected]
email - [protected]@gmail.Com.

Amazon initiate my refund amount successfully date on 10 March 2022, but I still not received yet. And I also visited my home branch but they didn't resolve my problem.
This is the Refund refference number for the transaction is[protected].
Please kindly resolve my problem immediately as well as possible.
Thank you sir.

Amazon initiate my refund amount successfully date on 10 March 2022, but I still not received yet. And i also visited my home branch but they didn't resolve my problem.
This is the Refund refference number for the transaction is[protected]
Please kindly resolve my issue immediately as well as possible.
Thank you sir/madam

From last year 2021 I am getting harassed to stop state bank Apollo credit card. I mailed multiple times to stop this from last year. Even last year I cleared the annual charges also to close the card but after that they didn't close it . Instead this year again charged me the annual charges . and I am writing mail every time and getting reply almost 10-12 days and this is going on for again almost last 3-4 months and they are now charging me 2000 almost without stopping my card. Every time they are saying not able to reach me though i didn't get any call and given my alternate number. And today it was just so harassing that the customer care guy called me and it was not at all audible as if she was calling from train or somewhere. Please check the recordings of the call and I asked to call me back as I am not able to listen at all but as usual I didn't receive the call and my card is not getting stopped and after every mail communication they are charging me 500 rs extra which is not 2000 rs approximately. I have made it very clear in the mail also that I am not going to pay a single penny as from last year this is not stopped even if I paid last year the annual charges and everything. So this is not my fault for which they are charging me and not stopping the card. I am extremely disappointed with the service and would go to consumer forum if they continue to cheat me in this way and don't stop the card. I am attaching all the mail communication going on from last year. Isn't it ridiculous that to stop a card it takes more than a year for a bank like SBI and they charged like a fraudster..

Hi,
As merger of SBI Mysore to SBI India. Can we get advantages of SBI service or it will be remain same as SBI Mysore bank.

I have returned 5 products to Amazon and they have initiated the refund for it on February 24 and 25 but amount is not credited in my bank account.so i contacted Amazon and they gave me reference id or ARI number and said to contact conserned bank.they will provide you the refund. reference id is[protected]

I had some issue with my card and called their customer service support team. They were quick to respond, no waiting line. But what happened on 3 calls to them is that they repeat the very same thing.

Am i audible to you?
I cant hear you.
We are disconnecting your call since we arent able to hear you.
Am i audible to you?
we are sorry to disconnect the call since we were not able to hear you.

They are being trained to repeat the very same thing and at the end I had to go to the bank when it was over 40 degree C. What kind of mental harassment are they doing? whats the point of going online if you wont resolve the query? is this new banking??

1st time I thought there might be an issue with my phone
but it happened 2 times more. 2nd person name was Priyanka and 3rd was Rajeev.

My name is Meghanath Yerne and I had ordered Dell 59100/- of RS. Amount Dell Laptop in Amazon on[protected] and on[protected] I returned this order due to they sent me different and damaged product. I paid the 59039/- by SBI Debit Card and 61/- by amazon pay balance. And on[protected] Amazon initiated the amount to my card but I still didn't get the money. Amazon sent this reference number 75503722077014228687887 and told me to fill charge dispute form but State Bank of India refused by saying they cannot track the transaction with such type of Refund Reference Number. So
please kindly respond to this complaint it's very urgent. My card number is [protected]
Thanks you sir

Returned 5 products to Amazon and they initiated the refund on February 24 and 25 but amount didn't credit in Bank account so called Amazon to get reference id or ARI numbers they gave the reference id and said to contact conserned bank. Reference id is.[protected].

I have ordered the product named boat Bassheads 100 in Ear Wired Earphones with Mic(Taffy Pink) of two pieces on 22nd December of 2021.The total amount of the product was 598 rupees. The order ID of the product is[protected].The initiation of the refund was done on 22nd December 2021.The Refund Reference Number is IGAMRFIYY6. But I haven't received my refund till now. Please look into it.

I took credit card from sbi Bank. They said only 500 yearly charges. I paid that in the first day I received card. I cleared all due amount and had kept 1rupee extra in credit card. Still they are charging extra amount every month with different reasons.

I purchased a samsung watch worth rupees 13, 999 on 7th March, 2022 and returned it immediately, store provided me the void sale slip, and assured of refund in 2 3 days.
The store has initiated the refund, but still no refund has been received in my account.

@sbi I opened a account and applied for sbi atm card on[protected], but i still haven't received my card, status of card is showing that card has not been dispatched... Please resolved this problem as soon as possible...otherwise i will close my account in your bank...

@sbi I opened a account and applied for sbi atm card on[protected], but i still haven't received my card, status of card is showing that card has not been dispatched... Please resolved this problem as soon as possible......

My name is koti and I had ordered (renewed)tecno pova 2 ( dazzle black, 6gp ram, 128 gp rom) of RS.12, 749 in Amazon on 11 march 2022 and after on 11 march 2022 I cancelled my order due to personal reason.And on 11 march 2022 Amazon initiated the amount to my card but I still didn't get the money .Amazon send this refference number( ONUS[protected] and told me to fill charge dispute form but state bank server shows some error.so please kindly respond to this complaint .It is very urgent .My card number is ([protected]).
Thank you sir,

Hi,
We hold a court order clearly stating that there is a public way leading to the property where the house is going to be constructed. But the loan was rejected even after submitting the court order to the bank. Where can I submit a complaint regarding the same?