Sir/Mam,
I am Mahasweta Chatteejee, yesterday I.e 1/07/2018 I got an sms from bank that thank u for purchase order of rs 50, then again rs 50, then 3000, the rs 4000 At OTHPG[protected]GOOGLE *ASHPSHKMR .They returned that 50 rs strangely..but 7000 rs in total has been deducted from my account without my consent.I went to the branch manager, the local cybercrime branch also, i have even reported to google about this.But I have not received any satisfory answer from anyone.pls help me regarding the same as soon as possible, because I literally don't know what else to do.. because I need that money..pls help me regarding the same..I lodged a complaint yesterday with ticket no [protected] about the 4000 rs.But when I updated my passbook I saw 3000 rs was also deducted..so I want to launch a complain again, pls help me.. because I need the money urgently.Now I am so afraid to keep money in bank.
State Bank of India [SBI] customer support has been notified about the posted complaint.
It is very negligent of the bank authorities and as per the RBI guidelines if any illegal transaction has been made from your account, it is the liability of the bank to refund the amount.
If you need any legal assistance, kindly call us at +91-[protected] or you can write to us at [protected]@gmail.com
Regards,
Prakarsh
Team Being Your Lawyer