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State Bank of India [SBI] Complaints & Reviews

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Updated: Dec 17, 2025
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State Bank of India [SBI] reviews & complaints page 383

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H
Haripriya D
from Kanpur, Uttar Pradesh
Apr 15, 2019
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Address: IIT KANPUR, Kanpur, Uttar Pradesh, 208016

I am santosh kumar holding a sbi credit card ([protected]). My card was hacked and debited by rs.44, 367 and rs.11, 964 on 17th august 2017. When i raised a dispute, this amount got settled by sbi.
But issue is that sbi has charged and auto debited rs. (9823+1038) for the above transaction claiming excess fee, exchange rate and other fees.

When i raised a new dispute (Dispute ref no.[protected] for the same, they replied that there were no transcations reflecting in my account and closed my card. I further sent multiple mails showing them the proof of the transcations, despite there was no communication from them.
Its been more than a year this issue remains unsloved for me. We also filed a complaint to ombudsman kolkata (Complaint number: [protected]) but there is no response from them.

I hope this is the best platform to get issue solved. Hence requesting you to settle my amount (Rs. (9823+1038) by sbi asap.

Attaching documents for the same

Thank you,
Santosh kumar
+4 photos
State Bank of India [SBI] customer support has been notified about the posted complaint.
Dear sir/madam

I am yours one of tha custumor .here i am so unsatisfy about this type of deduction sum of 295 rs. So many times Without our agreement.no rights to any bank to deduct like this ..please recover my amount which was transffered with the process you done.
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    Mayank BAGRA
    from Mumbai, Maharashtra
    Apr 15, 2019
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    Address: vill /post- bhagwatgarh .couth ka barwada, 322701

    Sir i am serving in crpf. I have an para military service package (Pmsp) account bearing no.- [protected] in the state bank of india, mantown, sawai madhopur, rajasthan, code no. Sbin0004628. My account has been activated more than 15 year and i have applied 2 times at the concerned branch for a silver atm card. But after a period of 6 months i am unable to get this. Kindly instruct the authority to do it as soon as possible to get the service please. I have need two atm card for pmsp account

    Wth regards
    State Bank of India [SBI] customer support has been notified about the posted complaint.
    Dear team,

    I have transferred 2000 on phonepe application on 01/04/2019. transaction done but payment not credited to the receiver.
    pls do the needful.and refund my amount.

    silver card for pmsp account - Comment #3405926 - Image #0
    In my Senior Citizen Savings Scheme Account No. [protected] I have deposited Rs. 100000/. But this has been reduced to Rs. 99792/, shortage of Rs. 208/. Please restore the balance to Rs. 1 lakh by reverting the intrest paid to me from my SB account no [protected].
    An amount of 295rs is deducted from my account without my prior permission, can you please respond how you deducted that amount as soon as possible
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      mugspatil
      from Mumbai, Maharashtra
      Apr 14, 2019
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      Resolved

      Address: Mumbai City, Maharashtra

      Hi,

      I had raised multiple queries however i havent received any reply from officials of bank. I am following up on mail, phone however officials are not even bother to respond to mails or phone
      - Wrong debit : My home loan account was debited for a loan insurance, however my loan insurance account is already closed
      - Not received a cheque: Received a letter from SBI Life insurance that I have not encashed cheque no. 819533 dated 7th Sept 2018 of INR 1484/-
      As per letter there was an excess payment of premium and this cheque was issued against refund., however not received any such cheque

      Every time I have to follow up atleast for couple of months to get resolution even to simple queries and this is my third encounter.
      Is this a way SBI works??? I highly regret my decision to transfer my home loan SBI.
      May 17, 2019
      Complaint marked as Resolved 
      State Bank of India [SBI] customer support has been notified about the posted complaint.
      Verified Support
      Apr 16, 2019
      State Bank of India [SBI] Customer Care's response
      Dear Customer,

      We acknowledge your concern. We request you to mail us your policy number and contact details along with a suitable time on our official email address - [protected]@sbilife.co.in

      Since details shared in this forum are protected and not visible to us due to security concerns. Once emailed to us then please inform us here along with your email address so that our team can trace your mail and connect with you for further assistance.

      Thanks & Regards,
      SBI Life Insurance - Customer Care
      Apr 16, 2019
      Updated by mugspatil
      Sent required details to mentioned id
      Sir, i have the SBI account of singtam east sikkim and while trying to take out money from ATM in canara bank at bihar purnea, on 8th april, 3 pm, my money got deducted but it has not came out from ATM machine, please see to the issues
      Thank-you
      I send 100/- rupees to Raja Sekhar Reddy .100/- rupees debited from my account, but not credited to Raja Sekhar Reddy . I didn't get refund any amount.
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        K
        KoshyBengaluru
        from Bengaluru, Karnataka
        Apr 13, 2019
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        Address: RPC Layout, Bangalore, 560104

        I hold an account with sbi jalahalli branch i had deposited on 27th mar 19 in sbi rpc layout a cheque drawn on sbi yeshwanthpur issued to me but the cheque has not been honoured with the remark non home. Is sbi not having core banking facility? The bank did not inform either of the parties and they gave me back the cheque when i went to enquire about the same after a week.
        +1 photos
        State Bank of India [SBI] customer support has been notified about the posted complaint.
        Refund amount of 469 has been processed by Amazon.in on 2/4/19. As per Amazon.in it will take 3-5 business days. But the amount in not credited yet in my account.

        is sbi core banking? sbi cheque not honoured citing non home branch - Comment #3405945 - Image #0
        is sbi core banking? sbi cheque not honoured citing non home branch - Comment #3405945 - Image #1
        is sbi core banking? sbi cheque not honoured citing non home branch - Comment #3405945 - Image #2
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          S
          saurav kumar nirala
          from Agra, Uttar Pradesh
          Apr 13, 2019
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          Address: Vill. Soba, Haidernagar, Dist. Palamu, PIN: 822115, Jharkharnd, 822115

          Dear sir / madam,

          I would like to bring to your notice that i am having my state bank saving account at your branch and below are my account details.

          Name: saurav kumar nirala
          Account number : [protected]
          Cif no. [protected]
          Haidernagar branch,
          Branch code: 3154

          Kindly note without any notification to me amount of rupee 50, 000/- (Fifty thousand only), has been kept in the lien account and i am unaware about the same. I have neither made any such requests and neither their is any loan or credit.

          You are requested to please justify the same and please unfreeze my respective amount at the earliest.

          Your sincerely
          Saurav kumar nirala
          Contact no: [protected]
          E-mail: saurav.[protected]@gmail.com
          State Bank of India [SBI] customer support has been notified about the posted complaint.
          Kindly refund my amount it’s my humble request to you,

          subject: lien amount inr 50, 000/- (fifty thousand only), please unfreeze the amount - Comment #3405954 - Image #0
          Dear sir in this month two times 295rs debited from my accnt by any investment intermedi company even i dont know about this company .i blong to a lower class family my monthly income is very less so i dont want to join this company so please its my request sent my money into my accnt .thnks
          Regards
          Savita
          Dear sir change date of birth correct date of birth 29/12/1979 Anjaneya yh
          Dear Sir
          Amazon successfully refunded Rs. 4509 on 24/03/2019 in my account. Refund Reference No is 199311, but till now it is not displayed in my account. Called to customer care but they denied to solve the problem.
          Kindly resolve it.
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            S
            shahidullanam
            from Vijayawada, Andhra Pradesh
            Apr 13, 2019
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            Resolved

            Dear sir,

            I had applied for a irctc sbi platinum card, then after called from customer care, i check application status in online, there mention that,

            "we regret to inform you that your sbi card application could not be
            Processed since it does not meet our policy. We thank you for your
            Time."

            I have given all the documents. Please tell me what are the reasons for rejecting my application. And how to apply again.

            My application number :[protected]

            Thanks regard,

            Muhammed shahid t,
            S/o abdul majeed
            May 15, 2019
            Complaint marked as Resolved 
            State Bank of India [SBI] customer support has been notified about the posted complaint.
            Verified Support
            Apr 14, 2019
            State Bank of India [SBI] Customer Care's response
            Dear shahidullanam, We thank you for showing interest in SBI Card. Unfortunately, we regret to inform you that we are unable to issue a credit card to you as the details furnished do not meet the policies set forth for issuance of credit card.
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              L
              Lson
              from Mumbai, Maharashtra
              Apr 13, 2019
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              Address: UTTERSOO, Anantnag, Jammu and Kashmir, 192201

              I am user of sbi internet banking and i have registered my personal jio mobile phone for getting high security password in the bank branch almost two years ago around, till now i never got any otp through that mobile number. I have complained in my nearest branch two times but couldn't help to fix the odd, now i hope you will provide any source to fix my otp issue
              State Bank of India [SBI] customer support has been notified about the posted complaint.
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                F
                Fariyad500
                from Mumbai, Maharashtra
                Apr 13, 2019
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                aadhaar linking status is inactive in npci mapper

                Dear sir/madam
                My self fariyad ahmad s/o aftab alam.
                I have a savings account in sbi bank
                My savings account no is [protected]
                Ifsc code is sbin0001238
                My aadhaar no is[protected]
                I have linked my aadhaar card to my sbi savings account and sbi bank activated
                Aadhaar link staus. Then i have checked bank linking status in npci mapper.
                They have not show my sbi linking status.
                Npci...
                +1 photos
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                nazir.
                from Mumbai, Maharashtra
                Apr 13, 2019
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                Address: Shabad, Bankhana, Bareilly, Uttar Pradesh, 243003

                Dear sir
                I nazir khan s/o ikrar khan having account in bareilly college bareilly.
                Account no. [protected]
                On dated 13/04/2019 from union tyres association (Axis bank) khorapeer bareilly
                I used my atm carf for withdrawal of inr 1500. I did not receive money from atm then i try again bt i have deducted money in my account which was not recieved by me bt after sometime i took mini statement it is shown that 1500 has been withdrawaled.
                State Bank of India [SBI] customer support has been notified about the posted complaint.
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                  KAUSHIK Karforma
                  from Mumbai, Maharashtra
                  Apr 13, 2019
                  Resolved
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                  Resolved

                  Address: Indira pally, Bardhaman, West Bengal, 713130

                  Cancellation of membership
                  My card protection membership number is ia6689551 which is activated on 10th apr, 2019. This was happened without my knowledge and with misleading. On 11th apr, 2019 they deducted 1699 from my account. I called cpp customer care to deactivate immediately. After that he deactivate that. Please return my whole 1699 as refund to my credit card account with card number ××××××××××××1566 as soon as possible.
                  May 31, 2019
                  Complaint marked as Resolved 
                  State Bank of India [SBI] customer support has been notified about the posted complaint.
                  Dear Customer,

                  This communication is with reference to our discussion on 13/04/2019 for your membership IA6689551.

                  We hope that your query related to CPP has been successfully resolved. Please feel free to contact us on our 24 hour helpline numbers –[protected]toll-free) or[protected]please prefix city STD code) for any further assistance.

                  Assuring you of our best services at all times.

                  Regards,
                  CPP Team
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                    T
                    Tnew
                    from Delhi, Delhi
                    Apr 13, 2019
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                    I tried to withdraw rs 5000 from my icici bank account through a sbi atm. After i had given the pin and amount and when it started processing, the atm power went off and i did not receive any money. But when i checked my balance, 5000 rupees was deducted. I made a complaint to icici and they said it would be refunded in 7 days. The 7 day time period got over on april 12, 2019. I still have not received my money back. Icici says the sbi has not responded to their request of refund.
                    State Bank of India [SBI] customer support has been notified about the posted complaint.
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                      Chandra Shekhar Sahni
                      from Noida, Uttar Pradesh
                      Apr 13, 2019
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                      Address: Jawahar Nagar, Gurgaon, Haryana, 122001

                      This is regarding payment done on dated (11-apr-2019) i was doing payment of around 1 lakh 4 thousand rupees (Rs. 104142/-) for bike (Bajaj avenger 220 cruise abs) through paytm using debit card but payment was failed and my account is debited with the name of othpg paytm with rs. 50000 (Fifty thousand) without any message. Eagerly waiting to hear from you. Please give me a solution, i have compliant to my bank and to paytm but they have not gave me any satisfactory answer so i request please provide me a solution.
                      Transaction detail is attached.
                      +1 photos
                      State Bank of India [SBI] customer support has been notified about the posted complaint.
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                        Prashupopz
                        from Chennai, Tamil Nadu
                        Apr 13, 2019
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                        cash deposit machine (cdm)

                        Address: Chennai, Tamil Nadu, 600028

                        Sir
                        Prashanth. R
                        A/c - [protected]
                        Mandaveli br
                        Chennai - 28
                        Sir i deposited a amount of 26200 on 04/04/2019 thursday 11.30 pm in sbi ra puram br attached cdm but the machine declined my transaction without the output which was receipt.. I went to the branch next day am asked the manager to credit my amount back to the account.. Bt she says there is a excess of only 21500 there is no more excess fr your...
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                        Deshraj Singh
                        from Nellore, Andhra Pradesh
                        Apr 12, 2019
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                        Address: New Delhi, Delhi, 110024

                        I am one of the sbi credit card holder, i have receiving continuously fake calls from different mobile nos. Like -[protected], [protected], since last two week. Every time they offered free rewards points on my credit card and after that they ensure that these points have to converted in case back on the credit card.
                        After that they ask for my credit card number and expiry date and other personal detail etc. Every time i have warn them please don't ask these kind of detail to me. When i inquired about their business they always immediately cut the phone.in my office who are working with me also received same fake call from the same mobile numbers which are mention above.
                        I only want to please take some strict action against these kinds of peoples.
                        State Bank of India [SBI] customer support has been notified about the posted complaint.
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                          pathpraveen
                          from Hyderabad, Telangana
                          Apr 12, 2019
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                          Address: Flat 203 aditya residency SACHIN TENDULKAR MARG, Gwalior, Madhya Pradesh, 474002

                          I withdrew rs 5000 from sbi atm located at rambagh colony, gwalior on 03 april 2019 by using my icici bank debit card. I got 10 notes of denomination of 500 and kept the same in my wallet. On the same day while doing some purchasing, i noticed one note bearing no. 2se 487996 is torn. I went to the sbi ram bagh colony branch on the next day and given an application for replacing of note but concerned officer has not receipted my application by saying that the atm is filled by sbi branch, bada, gwalior thus go there they might do something. The attitude of the officer was not good. I had withdrawn the amount from their atm thus they should have replaced my note. Please take proper action to get the torn note replaced.
                          State Bank of India [SBI] customer support has been notified about the posted complaint.
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                            erpre71
                            Apr 12, 2019
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                            On 4th april, all the amount of my top loan is deducted from my saving account for pre closer till the time branch manager of sindhi colony, bani park, jaipur, rajasthan was talking with me. But after that i neither received any noc/ loan closer confirmation even on mail, neither they are picking my call on land line or mobile.

                            Before this incident also when i applied for mclr change of my home loan in may'2018 then also they take approx 2-3 months for this change till then the roi was further increased. At the time this person was operational manager and looking for loans. And now he is branch manager.

                            For each and every silly thing i need to take flight from one end of india to jaipur just due to loan with this bank or branch. Taking loan from this bank is given me more financial set back which i will never be able to recover with it's lower interest rate.

                            That was my extremely wrong decision of mine when in 2015 i transferred by loan to sbi.
                            State Bank of India [SBI] customer support has been notified about the posted complaint.
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                              gaykrish
                              from ongole, Andhra Pradesh
                              Apr 12, 2019
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                              Address: Kothapatnam Road,Near Sivalayam temple,ongole, Prakasam, Andhra Pradesh, 523001

                              This is gayatri. Previously i have kotak account received government subsidy recently i closed my kotak account
                              In uidai web site it shown bank linking status inactive and bank is kotak.
                              My account number : [protected], ifsc code: sbin0000890 aadhar number :[protected]
                              Please deactivate my npci linking with kotak and link to state bank of india
                              State Bank of India [SBI] customer support has been notified about the posted complaint.
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                                Arshita Bansal
                                from Baddi, Himachal Pradesh
                                Apr 12, 2019
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                                Address: Bansal provision store, Kirpalpur, Solan, Himachal Pradesh, 174101

                                Respected sir/ mam

                                I have taken a policy in dec 2018 from nalagarh main branch, himachal pradesh. Printed policy received by me on 24/12/18 by post. It has many mistakes like wrong dob, wrong fathers name, wrong nominee name etc. I have submitted the policy back to mr. Bonit rana dealing hand of sbilife. Till now i have not received it back. Please do the needful asap.

                                Mukesh bansal
                                Policy no - 1n[protected]
                                State Bank of India [SBI] customer support has been notified about the posted complaint.
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                                  RaakiRaki
                                  from Bilari, Uttar Pradesh
                                  Apr 12, 2019
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                                  Address: Dehradun, Dehradun, Uttarakhand, 2480001

                                  Sir,
                                  I have deposited my application for my matured amount in dehradun for my swarn ganga policy which is matured last month. But not received my amount till date. I have been told that this amount would be deposited in my account.
                                  Therefor i request you for an early action please.
                                  Rakesh dobhal
                                  Policy no. [protected]
                                  I'd. 35701661
                                  My mobile no is. [protected]
                                  State Bank of India [SBI] customer support has been notified about the posted complaint.
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                                    Neela Chandra
                                    from Delhi, Delhi
                                    Apr 12, 2019
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                                    Address: Near water tank, Sankalapur, Bellary, Karnataka, 583201

                                    Every month more than 5-6 times i am getting debit of more 295 rupees,
                                    Per month around 2000+ amount getting debited.

                                    Call on my number and tell me what it is..?

                                    Why you stealing money in such name..

                                    Will register complaint regarding to it if i don’t get response asap.

                                    Regards
                                    Neelachandra
                                    [protected]
                                    State Bank of India [SBI] customer support has been notified about the posted complaint.
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