[Resolved]  Syndicate Bank — imps trxn ref[protected] failed but amount not reverse in my account

Address:

C-23 Dilshad Colony,DhorraMaafi, Aligarh, Uttar Pradesh, 202001

My name is shabnam jahan. I have done imps transfer of rs 2000/ from syndicate bank to kotak mahindra bank on dt[protected]. Rs 2000/ debited from my account and msg recieved from syndicate bank, "imps trxn with ref[protected] for rs 2000.0 is timed out at beneficiary bank. Status will be updated by beneficiary bank in 2 working days." 2 working days has passed but amount not credited in my kotak mahindra bank. When i talk to k. M bank officer they says that amount will reverse in syndicate bank.
Syndicate bank officer also saying amount will reverse in account but 2 working days gone rs 2000/ neither reverse in syndicate bank nor credited in kotak mahindra bank. Over all responsibility is syndicate bank as trxn done from syn bank and amount debited from syn bank. When my amount rs 2000/ will reverse in my account?
1- screenshot of msg recieved by syndicate bank
2- statement of syndicate bank
3- statement of kotak mahindra bank