Tamil Nadu Electricity Board [TNEB] Complaints & Reviews

My house meeter is not working since Oct 2020. I raised my first complaint at Manapakkam EB Office, Chennai. But after two weeks, they said, the complaint letter is missed. Gave complaints twice again in person at branch. Meeter is not replaced. So I raised complaints tnebnet website itself. But the complaints are closed by stating "Person will check". But no one cam e and fixed it. Every time the EB bill was generated. On enquiring about EB bills, "average of last two cycles is used to generate the bill". But this time, May 2019 bill is put which is Rs.2704. We do not use electricity of that much since we are new tenant from Nov 2019 only. Please help to replace the eb meeter.

I spoke to AE of Manapakkam EB and AEE of Ramapuram sub division. Their behaviour is also not good when I asked the status of complaints too.

I have followed up with them more than 2 months. But they are not responding properly. So I dropped the follow up and registering here.

Service no: [protected]

Registered Complaint Ids:
[protected]
[protected]
[protected]
[protected]
[protected]
[protected]
[protected]
[protected]

116 swaminathan nagar 5th street kottivakkam only one phase working
Old people are there

Hi Respected Sir/Mam,
I could notice a incorrect "previous assessment amount billed" in my current May 2021 charges and huge difference between previous cycle amount and current amount, used unit.
Last assessment cycle March 2021 we used 210 units and this assessment they have give a unit used of approximately 830 units.Request you to revisit and generate the correct billing amount .
My TNEB Service No:[protected]

We know due to pandemic COVID situation TNEB uses/generates "previous assessment amount" to current cycle, but this May 2021 charges for service number[protected] is totally incorrect with previous amount so please do the needful to correct the bill amount accordingly.

Yours Sincerely
Priyanka.M
[protected]

Sir, This month we consumed 488 unit but in our eb zonal they are saying us to pay the last year's may (may[protected] rs) as this month's (may 2021) . We are in financial crisis due to lockdown. We are not able to pay the large amount. I have attached the eb reading with this complain.
19/3/[protected]
20/5/[protected]
If we pay last year's ( may 2020) means we have to pay 722 rs more than the actual amount.

Is 5 o clock in Sunday morning, an apt time to cut the power? seriously ppl!! Have some heart pls

Anna Nagar
X Block
Date: 23/05/21

Showing high units consumed during current month reading 590 units. But actually reading is 410 units till now.

Please let me know to whom i need to reach to update reading details.

The bill amount for my consumer no.[protected] is shown as Rs.8644, whereas the house was vacant for last 1 year.

Kindly request you to let us know if this is an error in updating bill amount for this billing period from 19-Mar-'21 to 19-May'21

How do we rectify this issue? Please support

We are from s.s nagar, singampunari. We have the power cut continuously in our area. Daily we can face this problem. If we call EB means no body can answer for our call.

Dear sir,
I have made my EB Bill twice on the date 10.02.2021 for the consumer Number [protected] for 440 Rupes In Eb App it's showing Refund initiated but still I have not received any Refund

Eb Number :[protected]
Paytm Transaction ID :[protected]
Eb Ref No:PT011041BN5S31AHYCGN
Amount :440
Date of payment :10.02.2021 & 11. 01 AM

Kindly do the refund as soon as possible and kindly share acknowledgement to this mail ID :[protected]@gmail.com
Contact no :[protected]

Thanks and regards
VINOTHKUMAR
[protected]

What is the WhatsApp number to send the EB Reading for May?

Showing high units consumed during current month reading 590 units.
We have below isted electrical item.
1. Geyser
2. Washing machine
3 fridge
4. TV
5.Two fans
6.Mixe
7. Three tube lights

Dear Sir/Madam,

I'm from kadakulam. Arasur, Sathankulam, Tuticorin, 628656 .

Here last two days low voltage power supply only. Not able to use any home alliances. Still same.

This issue happens oftenly.

Please resolve this as soon as possible.

Thank you in advance

This is regarding EB Consumer numbers[protected] and[protected]. The readings for the month of April - May were not checked by the EB officials and a self estimated amount has been uploaded which highly exceeds the actual readings. I have attached pictures of the actual EB meter readings for your perusal. I would like to get the whatsapp number / Mail id of the EB official to whom i should send pictures of the Eb readings in case of his inability to come directly and check.

Hi we are from Naveen Nagar, Vengadamangalam Chennai 600127, we have power breakdown from yesterday ( 05/21/2021) 3.00 PM and still there is no power almost complete one day. This is not fitst time we are frequently having this issue power breakdown. And also power supply is not stable sometimes the voltage is very low sometimes its very high due to this unstable power some home appliances are not working. Please take some action.

Sir/ Mam,
Service Number :[protected]
Consumer Name - Pachaiappan.M
Location: Sodhiambakkam Village, Vembakkam Taluk. Thiruvannamalai district.-631702

Power related issue at my home. Power not coming. As already compliant logged through AE Mobile.But they are not resolved the issue.

Sir Can you please provide me with guidelines on how to send our self assessment of Electricity meter reading, We have nearly 15 services on which a huge amount have been leaved on us. We are in Virudhunagar. So it would be easy for the calculation.

I'm running tuition centre. Due to lockdown I'm not able to open my centre for the past one year. But my bill amount shows ₹980/- bimonthly. Kindly do the needful.

TNEB(TANGEDCO) have issued a notification via media to the consumers of Electricity, enabling them to access to the Meter, get the readings, calculate the charges and pay the bill online with the photo of the meter and the readings shown.This is not a welcome move by TNEB.This will cause hardships to the consumers.First of all, a consumer may not know how to take the readings if in case of a digital meter and calculate the charges and to...

My consumer No. is[protected].
The E.B Meter reading taken at 9:40 A.M was
790.99K.W / 856.49 KVA
I had shifted to this residence from Bangalore on 18-1-21 and residing with my family. I had paid Rs.350 during March 21 towards E.B bill. Kindly let me know the amount to be paid during this month as the adhoc. bill has come for Rs 2176. Our connected load is only 3 fans and 3 LED lights and do not have Air conditioner. I am attaching herewith the photographs of meter reading for your kind perusal.
My mail. I.D is: dhandapani.[protected]@yahoo.com
Phone No. 0-[protected][protected]

There is a power cut in a particular street of sudhrasan nagar madambakkam chennai 600126.
And there is no proper explanation to customer from the EB department, kindly help us in solving the problem