Tamil Nadu State Transport Corporation [TNSTC] Complaints & Reviews

Hello sir,
I started my traveling from tiruvannamalai to ulundurpet on 08 step 2019 10.30pm due to lack of bus i used to get into the thirukovilure bus (Ticket number are vpm att[protected]rs ticket and vpm af[protected] rs ticket) the mentioned bus driver called and advice me to step down before 3 km from thirukovilure and he said that all tiruchi express will stop over the speed breaker and they will take me to ulundurpet so only i accept their advice but that was not happen i used to walk for 3km after long struggle to catch the bus and i reached thirukovilure bus stop at 2.00 then i wait in thirukovilure bus stop to catch tnstc virudhachalam bus 4.00am but that also not came to thirukovilure bus stop, the vendors in the bus stop are said, "virudhachalam bus always get into the byepass and rarely came to thirukovilure station" that means they to skipped the bus stop and make us to wait for another 30 mins many passenger are waiting for more than 4hrs in the busstand like the homeless is (Did the tnstc worker) you think like a master i lost me sleep today tomorrow i want to be in chennai but my plan also get vain because of your carelessness and untruth speech please make an action for this...

From...
Srinivasan

Bus no : tn63 n 1883
Madurai to karaikudi goverment bus (Via:melur)
Date : 08/09/2019
Time : 9.20 pm
Place : mgr bustand madurai (Maduthavani)
My mobile number: [protected]
My friend and i were sitting on the bus mentioned above but driver and conductor (Name we don't know) are forced us to come down and tell the people of melur that there was no place for the bus anywhere you complain you have no place here and get out... I refused because my foot was damaged..
Thus we became very depressed...
So we ask them to 'punish' us for their depression.. So i ask for a place to take the bus via melur for melur travelers...

Point to point madurai buses are not allowing us to enter the bus, accepted.

Normal madurai buses are also not allowing us to enter the bus.

They always ask us to enter when the buses are leaving. It is always full.

Is it a bane that those who travel from coimbatore to dindigul should go standing?

You already know the train services from coimbatore to down south got stopped 11 years ago. Not restored yet.

Please resolve this issue.

I am gokulraj from ambur, vellore district. On 07 sep 2019 i boarded a govt. Bus of vilupuram ltd. (Bus no. Tn 23 n 2068) at around 3 noon to ambur from vellore and also i have a pass to travel. Before this bus there is two private buses and a salem ltd bus. So i stepped in and sat in this bus. The conductor named m. Vinoth kumar asked me that where i am going and wheather having pass or ticket. I said ambur and having pass to travel. He then asked me to step down from the bus and step in once passengers getting in... Because i am the first passenger and also with pass he added. Once he saw the id card of reputed institution hanging in my neck he said sit sit... But i refused and stepped down. His approach and behaviour is worst with passengers. I don't understand why am i step down from govt. Bus. So kindly take action regarding this matter immediately.
By passenger.

In trichy to karur root... The driver and conductor doesn't allow pettathalai nd nearest area passanger into it.. What is this stupid things... How can passanger will go in between areas... This is actually very poor transport... We are waiting nearly one hour in trichy to karur platform... Pls took this as a serious.. Pls service for people not for money.. Even the bus was not filled up with karur passengers.. Half of the bus seats are empty

The bus was not stopped in our bus stop even i show my hand. Even the bus was ran slowly not in urgency. The driven see me and not respond me. Date and time bus stop details given below.
Govt. Bus no. Tn 33 n 2201.
Bus route no. : c5
Bus moves from chennmalai to perunthurai
Bus stop: komarappa sengunthar hr. Sec. School bus stop (Towards perunthurai) chennimalai.
Exact date & timetime: 06.09.2019 2: 18pm

Request you to please take necessary action on my complaint. If you want i will give you cctv footage too.

Today[protected] between 4.15 p. M and 4.30 p. M at kannanagam junction of kollencode.629160, kanyakumari dist the tnstc bus route no 82 from thoothor to marthandam, met an small accident with school bus, the back side corner of driver side of school bus got damaged and the bus driver not yet stopped and gone away.
Please check the kollencode station limit camera in junction for more details

20 a, tn 38 n 1963 @ kmch bus stop around 1:20 pm on sep 4 2019, driver started the bus before getting in and for the drivers mistake by putting sudden brake conductor makes 3 of them (Ladies) to get down from the bus by showing their arrogance towards us and also disrespectful. It makes us feeling hurt, insult and also the time taken to get another bus was too late and that results in consuming our own time to something nuisance. Kindly take action against the particular person. I will definitely go to the consumer court for getting my rights.

When i travel from tirumangalam to tirunelveli on 4/9/19 at 8 am... Driver is always speaking with mobile while inquire with co passenger he told that this driver always using mobile phone on driving and he is a daily traveller on this bus... Take necessary action on this driver. While on public transport drivers should be more cautious on driving and should avoid mobile phone.

Kindly take disciplinary action against the driver and this would be the lesson to all drivers on tnstc.

Neyveli to perum valathu, bus punctured near vikravandi tailgate.
Passengers taken to tindivanam by same bus.
Dropped out conductor and driver promised catch another bus but upscond.
During conversation conductor used unparliamentary word abusing all.
Money has not been returned and no bus
Vpm kz8 rs.160
Ticket no 15178 date: september 04th 2019.

I am a college student i attended my college tomorrow (4/10/2019) so i travel to my college in night time. I am waiting in karapatu bus stop from 9.50 pm, the bus timing is 10pm but the bus is not comming still 11.30, the route of the bus is (Polur to chengam) i am a college student i will be patient but some pregenent lades, mother's with below age 3 baby's are waiting. I think the bus is missing so please search the bus, the conducter and driver was hijacked by pakistan terrest. Please reskew them. Please take any action to the conducter and driver, i will take the screenshot of the compline for safety.

This is happend on 31.08.2019 to 1.09.2019. Me and my family has boarded the bus at manapparai at 8'o clk in 31.08.2019 morning and we have reached velankanni at 12.30, afterwards we have decided to comeback to home so went to velankanni bus stand, there is no direct bus to manapparai at all, dindugal bus conductors and drivers were restricted us to board the bus stating this bus only stop at dindugal, there are around 25-30 people were belongs to manapparai but they were not ready to assign a bus for manapparai. I personally went to help center for bus they just kept on pointing some else and said go and ask that person. Finally one person said you can board dindugal bus but you have pay the ticket for dindugal and you will be dropped at manapparai. We are not good with this deal because for us 5 members in a middle class family not ready ready to afford for what we are not getting. It is all happening between 9-10 pm. Finally we have boraded the bus to trichy tn68 1705 and it has started at 10 o clk. The driver has drives the bus like he driving a rikshaw. The bus wall full at depature but they has stopped it every single stops. People who were boarded the bus at velankanni requested to stop the bus to do our natural calls but they didn't, we have requested at 12. 30 and he stopped the bus at 2'o clk, especially tamales suffered a lot bearing stomach pains and leg pains, the bus has reached trichy at 4'0 clk, and we have paid for express service, utterly 2 hours of delay because of ineligle driver.

Greetings,

This is to inform you about the incident that happened today while i was travelling from koyembedu to vellore today i. E august 31st 2019 at 4:15 am by bus no: tn29n3035. The bus driver was listening to some songs with high volume, i requested the bus driver to reduce the volume since i worked whole night and wanted to get some nap, also i had headache, the driver was very arrogant and ignored my request, later when i got his attention he was very rude and treated me very bad, the other passengers were also very disturbed because of high volume and going through the same situation. My question is aren't we paying for the service? I would have listen to his high volume song if he wouldn't have charge for the tickets. I wanted someone to look into this issue and revert me back with an update. I really appreciate if all the tnstc service will reduce or not to play any high volume songs atleast during early morning.

Best regards,
Noorul huda

Good morning sir,
Iam yogabharathi from pondicherry, today i traveled on tnstc (Villupuram) bus number tn-32/n-4134 from velankanni to pondicherry, that bus conductor was talked me in very arrogant manner, he does n't know how to behave to customer, so kindly contact me for further process, he spoked as undescently. When i took the ticket i asked him whether they stop the bus in pooranakuppam on that time he told me they will stop but when reach the place they did n't stop the bus, iam asking very politely to stop the bus but they spoke me very arrogantly.
So as soon as possible try to contact me.

Complaint on 48ad condictor on 29 august 2019. Time :1.30pm
My pass is from tpk to ramnagar. I took the bus from pazhangaanatham. Pazhaganatham is in between tpk and ramnagar. The conductor told me that i am roaming which degardes my character. I dont feel anything wrong aboit getting on the bus from a stop inbetweem the specified route. I need immediate action on him. He forced me buy a ticket.

Sir i am kurubarapalli krishnagiri dt iam daily going on clg town bus no 19 in this bus conductor ponnappan. When came in a bus the will late on 15minutes he was taking some unnecessary bad words from passengers
And could not stop the current state
And accept a government pass in the bus
So they the students going to clg and school.. So we have siveyar action sir
If do not taked action i will be out on notice in court...

Hi,
On 24/8/19 around 4.30 a girl got down from rkg bus in gandhinagar busstop. Bus moved before she gets down and she fell down in the stop. People crowded but the driver dnt respond. The girl had her surgery now. Will the travels be responsible for her life if something would have happened? Pls cancel their license and let that be a lesson for the other drivers and transport people.

Yesterday (26/8/19) evening around to go to gandhipuram, that time 3.35pm 14c bus reached semmedu bus stop. Along with me and some other passengers were waiting to climb the bus. Eventhough i show hand signel to stop the bus the drive and conductor of that bus didn't care about that they forgot the passengers those who are waiting the bus, they didn't stop the 14c bus wort away. Bus number tn38 n2059... Drive name thirumoorthi,, conductor name prabakaran. Then that conductor duty time mostly using mobile phone this not safe to the passengers.

Hi.. I have booked a ticket from coimbatore to tirunelveli in setc... I have cancelled my ticket one day before journey. Journey date was august 9... But till now i didn't get my refund amount.. Will u please tell me the process of refund.
If the ticket is cancelled by the passenger, amount will be refunded to the concerned credit or netbanking. But i have booked using debit card. I was not informed with this.
I used to book ticket in setc. I didn't canceled my ticket. Unfortunately i have cancelled due to my circumstances.. Please please refund my amount. Also inform me whatever the result..

I'm traveling from nagercoil vadachery to trichy on[protected] in nagercoil to vizhupuram bus. According to ada act the driver or conductor should cooperate with the disabled passengers. But in that bus which i travelled the conductor behaves badly with un appropriate words he said some unnecessary words when i show my disabled id card and said something.
Then he collected extra amount than normal. Other conductor collect 100 rs but this guy collected extra 20 rs.
And they are not at all respectful with the disabled people. They behaves rude often.
I'm a college student, i'm studying at national institute of technology, tiruchirappalli.

So kindly take action over that guy. This kind of people's harsh words can harm even very
Affected ones mind. Some have thought that they were dissabled. When this kind of people say's harsh words it will hurt them and it also hurt me..

Caring of every dissabled people's comfortably take an action with tha bus conductor.

Thank you