Tata Motors Complaints & Reviews

I have purchased a new TATA nano car (WB12c8588) from K.B motors pvt. ltd. kolkata. System shows that the meter of the car has already changed at selling time, though I purchase a new nano car. TATA system shows that my car ran near about 10000 km before my purchase. Some other problems from a bunch of problem are - 1)The TATA MOTORS system also shows that the selling year of my car is 2013 though I buy the car in 2014, why? 2)2 front tire crack after running only 1700 kms. For above reasons all tata motors service centre except K.B.MOTORS refuse to give me the free services, that is why I am facing so many trouble. Many time I register complain in K.B motors but they did not take any corrective action. Lastly I must say, I am feeling that I have purchased a punishment in terms of a car.

My Tata Zest car CG17KH9222, only 8 months old, got into accident and entered to showroom. First of all... I got my repaired car after 1and half months. But I was expecting the car at new condition. But instead I found my New car scratched at many places and also when I visited the showroom in the mean time... I found parts of my car like window lining which were not a parts of the accident were not present and when I asked to the GM, he...

Truck-407 Number Plate- JH 10Z- 0974 Model-2011 Chassis Number-MAT357654A8P46065 Engine Number- 4975PTC39N2Y65 Purchase date-31-Jan-2011 Sorry to regret to inform you, really in your organization in Jharkhand JMA motor workshop Dhanbad (Govindpur) all staff are unprofessional; and technically knowledge zero they don't know customer dealing, since 25 days my 407 truck parked in workshopand they are making me harass and problem, they are unable to rectify my truck problem, its new 2011 model. So, how can run my business without my vehicle I have daily loose and daily visit workshop and consult with your customer care officer and He never response me.

Name:Tahir ali
registration No:UK07-TA 9507
DEHRADUN UTTARAKHAND
MOB: [protected]
MOB: [protected]

I bought four months ago, Tata Zest which has eroded so quickly TYRE and segmental showker Bet has also
worsened and even TataMotor in Dehradun no parts available tata motor services is so bad I would advise you not to buy the car of Tata.

We had purchased tata safari storme vide regn. No: mh 02 dn 7410.
However, we have been made to repent our decision as we have been subjected to tremendous harassment and pathetic service from concorde motors – your distributor at andheri east.
There customer service is in one word abysmal and pathetic
1. Car has gone to garage not less than 06 - 07 times outside service visits
2. Sometimes the auto lock is not working – still not working as i write this mail. This is the 3rd visit for this problem
3. There is a squeaking noise when the vehicle is started – 03 visits already and still able to rectify the problem
4. There are no calls for service reminders (Even aquaguard an equipment costing 5000 bucks gives repeated service reminder and follow up calls)

We were told about tata motors pathetic service before we made our purchase decision, but probably underestimated the negative feedback from friends.
For a vehicle costing 17 lacs +, this is absolutely pathetic service

My vehicle engine get jammed only after running of 1, 20, 000 km . Workshop person has given a estimate of rs. 1, 39, 000/-. Si its ridiculous that tata vehicles engines are giving poor performance and get stuck at only 1, 20, 000km and now is it viable to spend rs. 1, 39, 000/- for a ride of only 1, 20, 000km. It means that tata motors engines are not rugged and robust as conveyed by their reps at the time of sale.

I MS.Rina Ghosh from Kolkata-700150. Purchased one Tata LP712 model for used passenger bus from Lexus Motors Ltd on dt.22.05.2104 through bank finance. Any techinicale problem/s when I facing allways doing the job from companys' listed dealer Manna Sevice Cent. Now a big problem found by techinians that some immeterial dust is go away into the dizel pump and the cost of remove I should to pay only Rs 45000/00 to Rs.50000/00(forty five - fifty...

Dear sir / madam, I am writing this e-mail with high reputation on TATA ( A proud Indian company) and I will also get my customer satisfaction back. I have booked TATA BOLT RT XT 90 PS on 10-Oct-15 at Concorde motors Chennai. As the car was available in the Yard, dealer committed to deliver the car as early as possible within a week itself, but later they told me that the car is not readily available and it has to be ordered. The negotiated price also revised, I agreed the revised price and made the full payment on 12-Oct-15.I was expecting to check my car around 22-Oct-15, but dealer called and said that due to car manufacturing delay and transportation strike, i will know the car availability by 23-Oct-15. Yesterday (28-Oct-15) only I came to know about my car details and surprised to decode the chassis number, it is January 2015 manufactured car. ( chassis number: MAT608051FPA07708 ) After a lot of pain and mental stress I am getting a car of nearly one year old. We indians earn each and every rupee in a hard way and we sentimentally attached to our car. I am not able to digest this in one year old car as a new one. Mentally thinking that will it make any problem and what assurance do we have this car is not used as a demo car. My car RTO registration also planned on tomorrow (30-Oct-15), i have also gone to dealership directly and raised my dissatisfaction. I have asked them to replace the car with a recent manufacturing for which the CRM and sales managers are not agreeing. If that is the case, i have also asked for a concession/accessories on goodwill and customer satisfaction basis, that is also not considered. Can you please look into this and help me with some benefit. Appreciate your response and help. Customer name : Ayyappan A Cell Number : [protected]

Am writing this letter behalf of my friend Siddeeque Muhammed. we purchased one tata saffire 90 on August 2014 from thrissur Hyson Motors kerala KL 54 F 4774. which the car is year back of 2010. and they dint gave any warranty or free service for the vehicle, and last week we gave to the service centre that complaining about the mileage issues, the company has offered mileage of 15km/l and we are getting only half of the offered that is 7km/l and we don't want any more just 10km/l thats enough and we gave for that and told them about all the this thing, and they offered mileage of 10+ mileage and after service still the problem facing and we checked the vehicle they dint even change the air filters but they changed some bushes for the mileage issues. and we got a bill of rupees 11k. so please help us with this issue. Yours faithfully Siddeeque Muhammed [protected] [protected]

I have purchased second hand tata nano from tata assured spiram tata bhilai c.g. on March 2013 that time the car is 2 year old but on 21.10.2015 my car suddenly stopped then I called tata service center after checking the car in workshop they told that the block is partly broken and it has to be replaced that cost around 25 to 30 thousand. I have driven the car only 2500km from March 2013 . I have changed all the oils & lubricants at the time of purchase from tata service center then how could my block blocked I could not understand. tata service center is unable to give the reason. So please solve my problem at the earliest so I can maintain my faith in tata motors my car is standing in spiram motors bhilai at present. Mobile no- [protected] email - pradipto.[protected]@rediffmail.com

Its been a couple of yeras now since I purchased TATA NANO. Since then it has been in service station than at my home. The car was having over heat issue. Whenever me and my family go for a trip this car always brokedown and we have stay in road for hours to get help. Somehow, after many months useless TATA mechanics had receified it. So, now so far not heating issues.
Now it is break fail, when the first time it was break failed I was travelling with my mom, thank god, the hand break worked and we were safe. It was taken to MohanDas Motors, they informed it is rectified. Now, after 3-4 months it happened again, the break failed again and this time also I was saved as the road was empty and I managed to apply the handbreaks.
From the begining, I had notfied TATA Motors that they sold me a piece of junk and need a replacement or refund. But they refused and rectified it. I am sure they are waiting for my warranty to get over and charge me thereafter for the services.

Please help me with my car, Its a moving coffin.

Before making a deal for Tata Zest KA04 MQ3477, Extended warranty was included in the Quotation sheet and now it is been denied by just stating it was just substracted from the amount. However the discussion happened with Tata motors Territory sales manager as well and was been commited by himself only to deliver the vehicle at 6, 50, 000 Rs. Whereas he now just quite on his statements and i have to suffer as i have taken a delivery by trusting them and didn't check the Document of Extended warranty while taking a delivery.

I am an Indian Army officer driving Tata Indigo Manza Auro ABS Safire-90 (Petrol) registration no. PB08 BT 6307. My car had an accident in Aug'15 and I gave it for repair to Ayush Motors, Sec 62 Noida (UP). It was repaired and given back to me on 28-Aug-15. On 11-Oct-15, while travelling to Chandigarh with my family, my car stopped on Panipat highway and wasn't getting started after then. I was stranded on the highway with my family. I...

I had booked Tata Nanon - Purple color car on 27th June, 2015 from Fortune Cars Pvt. Ltd. Ref. No. 014. Today is 15th October, 2015 and till date I have not received delivery of my car. Till last month I got a information whenever I use to call the dealer that delivery has not been done from their factory at Ahmedabad. Since last month me and my husband are trying to call them on the available nos. but now nobody is attending the calls. This is the kind of pathetic service that we have been receiving. Due to our busy and hectic schedule we are unable to visit the dealer's office. But does it take 4 months to deliver a car. It is high time now that some how we have to take out some time and visit the dealer and ask for fund of deposit paid to them. Many of my relatives have bought cars from Hyundai, Volkswagen they got the delivery within 15 to 20 days. But it is highly disappointing and finding it ridiculous that Tata Motors cannot deliver a car even within 4 months.

Sir, I am Suriyakumari and my vehicle Tata Aria reg.no is TN 69 AV 0797. Already i booked my complaint to u. Ur responsibility is very good & fast. Thanking u. From Nagercoil tata motors service center called to me and say about your good will concession amount Rs.10, 000/. But total amount is min.Rs.27, 000/ for A/c compressor replacement. My vehicle running km is 59, 600 only. We using tata vehicles at last 18 years. But in this aria car, comes problem oftenly. In this km, i spent more amount for tata aria repairs. Please increase ur good will amount for me.Thanking u.

Sir, i have send a pleader notice to said Tata Motors which has been duly received by said institution on dated 06.10.2015 through Speed post. My client Rashmi Meher own bumper prize from one Style Bazar, Bargarh and she also paid money to him. But said Tata Motors, Bargarh supplied a second hand defective Nano Car. all papers for the said is available . Criminal action and other legal action will be taken against said Tata Motors, Bargarh. A copy of the the said Pleader Notice send for taking necessary action at your end. With much hope. TO, SPEED POST 1. The Proprietor, Style Bazar, Bargarh. At- Gandhi chowk opp. Gaushala, Bargarh, P.O/P.S/Tah/Dist- Bargarh, Pin-768029. 2. The Proprietor, Laxmi Sales & Service (p) Ltd, Tata Motors. At- Sainya Canal Avenue, N.H.-6 Bargarh, P.O-Gudesira, P.S-Bargarh Sadar, Dist- Bargarh. Sir/Madam, Under instruction of my client Rashmi Meher, aged about 33 years, Wife of Parameswar Meher, At- Ward no-10 near Radha Krishna Temple, Bargarh, P.O/P.S/Tah/ Dist- Bargarh, (M)[protected] I serve you this pleader notice to you as follows- 1. That, you the noticee no-1 is the owner of style Bazar Bargarh has established a shop and are doing business of selling of wearing apparels with other household articles. The said shop was opened on dated 25.05.2015. For your grand selling you displayed hoardings in conspicuous places of the Bargarh Town so also other peripheral areas showing bumper prizes of Nano car, Samsung led TV, Refrigerator, Washing machine, Air cooler and others articles will be given to those particular persons who will purchase a particular amount of goods and in respect to their purchase you were allotting a coupon and on dated 30.06.2015 was the date fixed for the draw of the said Bumper prize through coupons . On your personal assurance and influenced by your such advertisements and allocation of Bumper Prize my client purchased wearing apparels from your counter for which you allotted coupons to my client as per her purchase. The draw of the said Bumper Prize was conducted in your said counter on dated 30.06.2015 and my client secured first in the list of said Bumper Prize winners. As per your advertisement and assurance a new NANO CAR was to be handed over to my client. Accordingly after the said Bumper draw you made advertisement in the shape of congratulation to all your winners on the daily news paper ‘The Sambad’ on dated 08.07.2015( Wednesday) in page-17 of the Regional page under Sambalpur edition. 2. That, you the noticee no-1 made a mobile call to my client and asked for the said issued coupon and made welcome to have won the said Bumper Prize of New Nano Car. You, my client and other taken photographs in your counter showing to handover the key( imitation key) of the Nano car. When my client through his relatives handed over you the coupon you said my client to deposit a worth of Rs 48, 000/( forty eight thousand) towards gift tax for the said new Nano car . on good faith my client deposited Rs 48, 000/- to the address supplied by you through Demand Draft bearing no- 415047 on dated 04.07.2015 and handed over the said D.D. to you and you also issued a receipt showing draft no and amount for lucky draw purpose. 3. That, you the noticee no-1 advised my client to make contact with the noticeee no-2 to receive the said new Nano Car accordingly my client along with her brother-in-law Hrusikesh Meher went to the noticee no-2 as you noticee no-2 is the proprietor named in the address column designed to sell the commercial and passenger vehicle dealer and deals in all type of Tata Motors vehicle in the Bargarh town. You the noticee no-2 delivered the possession of a Nano Car along with sale certificate bearing dated 11.07.2015 . In the said sale certificate the temporary address of the my client was written as s/o- Kunjabana Prusti near Radhakrushna temple, Bargarh instead of the address of the noticee no-1 as he is the authorized for the same none else. You the noticee no-2 also received Rs 11, 250/-(eleven thousand two hundred fifty) through receipt no- 24601 on dated 11.07.2015 from my client towards charges of the Registration of the vehicle before R.T.O. Bargarh. On good faith my client received a Nano car bearing Engine No- 273MPF107HXYK58694, Chassis No-MAT612226CKH58497, Month and year of manufacture- August, 2012, Colour – Neon Rush . Said car shown defective on the same day after delivery while plying by my client for which she made complaint to you the noticee no-2 . In the mean time said Nano car shown defective for which my client made complaint to you repeatedly so also to the Noticee No-1 . On dated 10.08.2015 the first servicing of the said received Nano car was conducted in your workshop and your good servicing office issued a Retail Invoice to my client where in the name of one Bhubanswar Prusti, S/O- Kunjabana prusti, At Phuldimunda, P.o-Ghunsar, P.S/Block- Khaprakhol, Balangir having detail address and mobile number was there in stead of the name of my client and her detail address and the temporary address of the noticee no-1 and prior to the registration of the said vehicle in the name of my client said car was insured before the New India Assurance company which needs to be scrutinized and which created suspicious and apprehension in the mind of my client that the noticee no-1 and 2 both in connivance with their guilty intention playing fraud upon my client have cheated my client and have allotted a old second hand defective Nano car to my client instead of new one as assured earlier which is purely comes under cheating and unfair trade practices . As per detail address given in the said retail invoice my client made contact with the addressee noted in the retail invoice dated 10.08.2015 and found that the said Nano car is nothing but a second hand one and for which the machinery defect is going on to the said car. 4. Not only this the R.T.O, Bargarh send to my client the Registration Certificate and smart card showing the name of my client as Rashmi Meher, S/D/W- Kunjabana Prusti although there is no any relationship of my client with said Kunjabana Prusti . My client again rushed to the noticee no-1 and also noticee no-2 for the said issue but you both the noticees again in connivance with the R.T.O.Bargarh managed to make necessary correction in the said Registration Certificate and smart card and again the correct papers reached to my client from the R.T.O.Bargarh through post. From above defects and from other sources my client came to know that the issued Nano car is a old defective second hand one. Thereafter my client repeatedly made complaint to the noticee no-1 and 2 to replace the said second hand defective vehicle. But you both kept silent on the issues. 5. That, you both the noticeees have personated, cheated, played fraud and caused mischief and made unfair trade practice on my client. My clients has also been harassed from your conduct. Therefore I call upon you both by this pleader notice that you replace the said defective second hand old Nano Car and handed over a new Nano car to my client or pay in cash rupees of the rate of the new Nano car or make settlement with my client upon the above issue within 15( fifteen) days of receiving of this pleader notice or else I have been instructed to initiate Criminal/ Civil/ consumer or any other case against you both to provide proper relief to my client. You will be liable for all necessary expenses. A copy of this pleader notice is kept in the office file for future use. Hope for better response. Manoj Kumar Pattanayak. ADVOCATE, BARPALI.

It has been a sad experience that problems reported during the servicing go unnoticed. a no of times since the purchase, the gear box responded in difficult manner, i was told that with little driving it would smoothen out . but it has failed ..so i approached the service centre to which they said will be looked after. after servicing it seems that problem has lessened but eventually its the same, company official only to perception management with fooling in their area of expertise . recently when i approached the service centre again it was told that there is a problem with the gear box and would require major remix now if the profits are to be earned by only wrong means which it has proven to me then i would advice to take matter to judiciary . no satisfactory maintenance being carried since not allowed to check what maintenance is carried out . no transparency.

In comparison of my old Alto LXI, I decided to purchase one Twist XT model car keeping in mind the higher mileage, passenger comfortable space inside and other features including the road coast and to avail discount. I attended my nearest car dealer situated in same locality named Bharati Motor (vide dealer address: Mouza Keshiakole, Bikna beside Khandelwal Marbel and show room at Nutanchati Kalimandir) There I selected a Damson purple colored Twist XT. One such model was there which was a test ride car as I have been told by the person who attend me and as there was a scratch mark on the left side of bumper below the head light. I have assured a fresh one car happens to be kept stationed at their workshop and will be delivered to me with 3 ltr. of fuel at the time of delivery. I paid in advance by issuing a cheque worth of Rs, 1, 70, 569/- drawn on Indian Bank Bankura dated 29/8/2015. Rest amount Rs. 75000/- financed by Mahindra finance as per advice of the dealer-personnel. The same person is not a technical expert of such have to request him to call a person of such knowledge. The workshop manager shows the detail of a car stationed their (Blue color) which meter board shows total run of 19 K.M so far. I requested the dealer office person to make a delivery of my new car in the middle of September’2015 after completion of an other formalities like insurance, registration, etc. They allow a short ride driven by the workshop in-charge. Before physical delivery of car, the show room office personnel asked my father to sign on delivery challan as it will help them to speed of processing of papers for registration. On good faith my old father signed on behalf of me without verification of the original car which would have to be supplied to me. On 22nd Sep’ after presentation of car at local R.T.A office the same person with his driver bearing chassis no. MAT612274EKB04835 and Engine No: 273MPFL12CVYK04741 delivered the car at my residence without any decoration instead with sign of rough washing mark everywhere foggy dried water smudge on glasses. My father enquired the promised quantity of fuel after several request they poured a litre of petrol from a one ltr. drinking water bottle brought with them. Next day I marked a patch, repaired of colour on the left side of bumper below the head light and a rough brush finish look, different from other portion. I informed the matter to the showroom personnel. He advice me to bring the car to workshop at Keshiakole, and assured me that it will be removed there. I, along with my driver noticed that the mileage run meter shows total run of the car previous to my use is showing a reading of 186 K.M. while car used for my purpose was 12 k.m only. I asked the reason and I told that the same car came from Burdwan district, while the answer at showroom was brought from Kharagpur (P.Medinipur district). By road both places are in 110 k.m and 105 k.m distant respectively. Meanwhile, on 21/09/2015 there was an accident occurred near my residence in order to save a child’s life. It was a driver who compelled to dodge the front of the car to wall. I sent my car to workshop where I came to know that it will cost approx. Rs. 30, 000/- thousands. However the Bajaj Allianj company assessed the car of repair and replacement of damaged article something about 24000/- thousands only. And granted 15000/- towards their contribution. I agreed to bear the rest of the expenditure to incurred. I inform the manager about sanctioned money and I want to know the mode and manner of payment. I preferred to pay the whole amount by cheque on completion of repair but your dealer workshop manager asked me to pay in cash in advance as he has to purchased material like colour, parts etc. Though earlier he said to my father that he will replaced all the damaged parts with new one including dented bonnets. Now I am afraid of proper repair and process of payment as asked for. I have had experienced in case of my old car in same nature of accident, hassle free service provided by the Maruti dealer all the paraphernalia as was mated by them and delivered me a repaired car looks as good as new one and claimed money with completed properly. Now I would request to you to look into the matter so that goodwill of your company may not be hampered due to the immature act of your dealer and let me know mode of transportation of the particular car to the dealer. Tamal Ghosh

It has been a worst experience having a tata vehicle. in case of emergency break down it will take 4 to 5 hours to the staff to understand the problem after asking silly quires many times repeatedly. they transfer the call from one to other department and every time we have to explaing the problem and all silly details. they will give a complaint no, which they don't identify if we cal back them . their service estimations are very high, where in one case their estimation was 20k which i did the same work for 6k. this happened to me many times.

I purchase TATA Indica in 2010, from Ratnagiri Bafana Motors. 3-5 month complete to my car that's time Set lock brake while I drive car with my family and all we are fall in big risk I had a accident, and next time I suffer clutch & gear problem, I complent to customer care, I send mail but they did not respond me, I play a marketing Business all ever Maharashtra & Gujrat, Karnataka, GOA that's why I had no time take follow up all this, I do service at TATA authorises Center, in month of July 2015 I do servicing my car at Kolhapur Desai Motors, He deliver my car next day, and after servicing I just go ahead 75 Km and then my car steering lock on turn of road, and second time I getting big risk an accident, and while I service at Desai motors Next day come gear & Cluch Problem and engine noise problem . So I trouble of expenses and Tata brand car also