Tata Motors Complaints & Reviews

In comparison of my old Alto LXI, I decided to purchase one Twist XT model car keeping in mind the higher mileage, passenger comfortable space inside and other features including the road coast and to avail discount. I attended my nearest car dealer situated in same locality named Bharati Motor (vide dealer address: Mouza Keshiakole, Bikna beside Khandelwal Marbel and show room at Nutanchati Kalimandir) There I selected a Damson purple colored Twist XT. One such model was there which was a test ride car as I have been told by the person who attend me and as there was a scratch mark on the left side of bumper below the head light. I have assured a fresh one car happens to be kept stationed at their workshop and will be delivered to me with 3 ltr. of fuel at the time of delivery. I paid in advance by issuing a cheque worth of Rs, 1, 70, 569/- drawn on Indian Bank Bankura dated 29/8/2015. Rest amount Rs. 75000/- financed by Mahindra finance as per advice of the dealer-personnel. The same person is not a technical expert of such have to request him to call a person of such knowledge. The workshop manager shows the detail of a car stationed their (Blue color) which meter board shows total run of 19 K.M so far. I requested the dealer office person to make a delivery of my new car in the middle of September’2015 after completion of an other formalities like insurance, registration, etc. They allow a short ride driven by the workshop in-charge. Before physical delivery of car, the show room office personnel asked my father to sign on delivery challan as it will help them to speed of processing of papers for registration. On good faith my old father signed on behalf of me without verification of the original car which would have to be supplied to me. On 22nd Sep’ after presentation of car at local R.T.A office the same person with his driver bearing chassis no. MAT612274EKB04835 and Engine No: 273MPFL12CVYK04741 delivered the car at my residence without any decoration instead with sign of rough washing mark everywhere foggy dried water smudge on glasses. My father enquired the promised quantity of fuel after several request they poured a litre of petrol from a one ltr. drinking water bottle brought with them. Next day I marked a patch, repaired of colour on the left side of bumper below the head light and a rough brush finish look, different from other portion. I informed the matter to the showroom personnel. He advice me to bring the car to workshop at Keshiakole, and assured me that it will be removed there. I, along with my driver noticed that the mileage run meter shows total run of the car previous to my use is showing a reading of 186 K.M. while car used for my purpose was 12 k.m only. I asked the reason and I told that the same car came from Burdwan district, while the answer at showroom was brought from Kharagpur (P.Medinipur district). By road both places are in 110 k.m and 105 k.m distant respectively. Meanwhile, on 21/09/2015 there was an accident occurred near my residence in order to save a child’s life. It was a driver who compelled to dodge the front of the car to wall. I sent my car to workshop where I came to know that it will cost approx. Rs. 30, 000/- thousands. However the Bajaj Allianj company assessed the car of repair and replacement of damaged article something about 24000/- thousands only. And granted 15000/- towards their contribution. I agreed to bear the rest of the expenditure to incurred. I inform the manager about sanctioned money and I want to know the mode and manner of payment. I preferred to pay the whole amount by cheque on completion of repair but your dealer workshop manager asked me to pay in cash in advance as he has to purchased material like colour, parts etc. Though earlier he said to my father that he will replaced all the damaged parts with new one including dented bonnets. Now I am afraid of proper repair and process of payment as asked for. I have had experienced in case of my old car in same nature of accident, hassle free service provided by the Maruti dealer all the paraphernalia as was mated by them and delivered me a repaired car looks as good as new one and claimed money with completed properly. Now I would request to you to look into the matter so that goodwill of your company may not be hampered due to the immature act of your dealer and let me know mode of transportation of the particular car to the dealer. Tamal Ghosh

It has been a worst experience having a tata vehicle. in case of emergency break down it will take 4 to 5 hours to the staff to understand the problem after asking silly quires many times repeatedly. they transfer the call from one to other department and every time we have to explaing the problem and all silly details. they will give a complaint no, which they don't identify if we cal back them . their service estimations are very high, where in one case their estimation was 20k which i did the same work for 6k. this happened to me many times.

I purchase TATA Indica in 2010, from Ratnagiri Bafana Motors. 3-5 month complete to my car that's time Set lock brake while I drive car with my family and all we are fall in big risk I had a accident, and next time I suffer clutch & gear problem, I complent to customer care, I send mail but they did not respond me, I play a marketing Business all ever Maharashtra & Gujrat, Karnataka, GOA that's why I had no time take follow up all this, I do service at TATA authorises Center, in month of July 2015 I do servicing my car at Kolhapur Desai Motors, He deliver my car next day, and after servicing I just go ahead 75 Km and then my car steering lock on turn of road, and second time I getting big risk an accident, and while I service at Desai motors Next day come gear & Cluch Problem and engine noise problem . So I trouble of expenses and Tata brand car also

I have been very disappointed the way Nano TS07EK1587 repairing and servicing. On 15th Sep, I have realised that rain water coming into the car at the glass at the back. On 16th I went to the bodyshop at Pandit Automotive, Sahakarnagar, Pune and had a talk to one of your representative, Pratik. They have inspected the car and provided following details, which shows when car was with Tejaswini motors, Hitex City, Hyderabad was not handled and cared properly. Tejaswini motors Hyd has received the amount of around 95k from insurance but work was not done well. I would like the Tejaswini motors to pay the amount occured as they dint do the work properly and so I am coming across this expense of around 70k on rework from Pandit automotive Pune. When in Feb15 after the indica vista banged on my car and it toppled up, Tejawini motors at hitex city hyderabad has taken a time from mid feb to 25th May till I was about to leave hydrabad so I had to be ther and sit for 5 hours to get the work done. Prior to which I called them around 100 times in 3.5 months. #Why did they not do it properly? and someone from Pune says this is not been done properly. Its all Tata for us and I would lke to ask them to pay the amount accured because of rework. I have been always preferred TATA as a brand but looking at unprofessionalism I am unhappy and I would like you to intervene to help me out from huge monitory problem. Now I will not be able to pay anything and asking for your help to sort this out. I would like TATA AIG Insurance people to pay for this expense occured becase of them. Regards, Amruta +[protected]

Hi. I own a Tata Zest Car (MH02-DS-1248) for last 1 year i.e. from 07.10.2014. I had bought this car from M/s Wasan Motors Pvt Ltd (Authorised dealer of Tata Motors) – Kandivali (east). While taking delivery dealer had committed that RC book will reach my residence address within 1-2 months, however even after 1 year I have not yet received RC Book. I have been following up with Wasan Motors Pvt Ltd – Kandivali (Tel no – [protected], email id – [protected]@wasanonline.com / [protected]@wasanonline.com ) and also put complaints to Tata customer service team ( Mr. Anirudh Singh, Territory Manager, Mob number [protected]) but it was ineffective. I am really pissed off with false commitments from Wasan motors P Ltd and Customer service team of Tata motors since last 4 months hence I had escalated issue to Mr. Sreeraman (Sr. General Manager – Head Customer care of Tata motors Ltd email id [protected]@tatamotors.com) but as of now no reply from his office. This is really frustrating and annoying that such large organization worldwide and with great ethical values of Mr. Tata and families, we are getting such worst experiences from Tata motors & its dealers. This is a legal offense to take my car on road without Registration Certificate and I have been doing it for last one year (6500 kms travelled) due to false commitments and promises from Wasan Motors P Ltd and Customer service team of Tata motors. Every time I have to carry all documents along with communication proofs with Tata motors to provide it to RTO Officer while traveling on raod which is really a shameful act. I am looking for immediate action and expecting RC Book in next 5 working days. Also I am here claiming Rs. 200, 000/- towards such huge damages and mental trauma to me and my family due to false promises and delay in actions from Tata motors Ltd and Wasan Motors Pvt Ltd. This is really unbearable now and need immediate solution with claimed penalty from me. To safeguard me and my family for any damages due to non availability of RC Book as mentioned above, I am also now compelled to register complaint with Local Police Station. I am seeking for justice to the damages to me and my family towards mental trauma we are going though last 1 year immediately. I am unable to attach communication document proofs which can be provide on demand. Regards Rupesh Shinde Mob –[protected]

Hi, This is Bhaskar Arora, Principal IITT college of Engineering, KALA Amb, Distt-Sirmour(H.P).I had Buyed TATa Indica Vista For my personal use, and done the proper sevice on time.But when on My last service Employees of tata motors had given me Gold Amc. After my service i had drived 1500 km but the front tyre of left side was fully ruined due to inproper allignment done by the people of tata motors. Now they are telling that we had proper allingment and becouse of my driving sense it was gone out. This is the third vechile of mine of TATA and all the times i have to face the problem from the service part of the company. I request you to resolve the problem ASAP. Rgds Bhaskar Arora [protected]

Loan Account no. [protected] Customer Id no. [protected] Name Mrs. Punam Ekka W/o Julian Emard Ekka Vehicle No.JH 01 5028 All dues cleared but not recievev NOC till now. Send Noc soon. Thank you JULIAN EMARD EKKA

I purchased Tata indigo-cs GLX HR29 W 7985 in September-2009. In December 2010 on the vechile lot of body have been rusted. When I complaint to Tata customer care or dealer. There is no satisfactory reply. I suggest no one will buy TATA vechiles due to bad services / spares un qualified customer care. Spares are so costly. if some one like to see vechile condition, please contact at [protected]@yahoo.com

#Tata# #Zest# #Appauling# #Service# This message is for anyone and everyone who owns or wants to own a #TATA# #ZEST# My car went to the safe mode on its own yesterday 2:30pm, made a complaint wit #TataMotors# 24x7 emergency breakdown at 2:43pm on 27sep2015, its more 21hours the car has not been fixed, all its needs is a mechanic to connect a laptop and take the car out of safe mode and its taken more than 21hrs still waiting.. Customer service just aplogizes, I managed to contact the service center myself and request a mechanic to be sent immediately, hopefully within the next two hrs my car will get going. THE CAR CAN GO TO THE SAFE MODE ANYTIME JUST BE CAREFUL, I AM JUST TRYING TO HELP EVERYONE IN HUMAN INTEREST SO THAT NO ONE ELSE IS STUCK WITH AN IMMOBILE CAR..COS TATA'S EMERGENCY BREAKDOWN DOES NOT HELP..

It is to inform you that two customer care executives Saddam and Kaushal are calling from their personal numbers and talking to me in a rude and derogatory manner which is against the dignity of human being. They were not even addressing my concern when I called on the tata customer care toll free number. Without even listening to me they are terming my call as a prank call. I want a proper apology from them.The numbers from which they are calling are [protected] and [protected]. I can't endure any more of their calls. They are not even letting me sleep. I hope that you will do justice to my complaint as soon as possible and proper action should be taken against them.

After 2 years ago buy the car after one monthe when drive the car lot smoke every time complant but no action .when warrty expire company tell me your engine damge so repir the engine .then go tho other service center so tell me problem is engien but your car is warrty .so i dont under stand .i am dcotor i am very very old customner in tadta motor pl help

I have a Tata Nano CX (June 2012 model) with following specs : Location : Bangalore Registration Number : KA 01 MJ 1921 Chasis No : MAT612227CKB17287 Engine No : 27MPF104BXYK17789 Just to give few facts, since past 4 weeks, I am facing persistent issue due to overheating and engine malfunctioning of my car. Till date I taken my car to KHT Motors twice and Concorde Motors thrice but the issue is still un-resolved. In these 5 visits they have changed Assembly Condenser, Radiator Subassembly, Ignition Coil and Radiator Hose but end result is same. Overall, my car was in these 2 workshops for 20 full days (and still counting). Right now my car is at Concorde Motors - Silk Board (Bangalore) Service Center. Given the service from dealer is not at par I have raised complaint with Tata Motors as well (Complaint Number - 1-[protected]). However, support from Tata Motors is also pathetic. This car is in warranty till June 2016 and has run around 34, 000 KM only. Additionally I have taken a two years extended AMC last week itself. Still, I have paid ~ 5000 INR to KHT and Concorde till date for multiple repairs they have attempted to get this issue resolved. In my current job, I have around 40-50 KM travel daily. I am depended on this car heavily. This prolonged outage has become a serious in-convenience. Requesting your help to get this issue resolved. Regards Anal Basak +91 [protected] anal.[protected]@gmail.com

Actually i have bought zest car from tata motors but as according to me zest car is not so good it has so manny defects in it to whom i can't explain in short i can explain in short my car front tyres got damaged due to company defects and now today engiene oil leakage starts i m totally depressed

Hello I have tata zest which is in warranty, few days back my car was not starting so i complain in road side assistance after that my car was towed to Autopoint dealer, where they said there is starter problem (water come in starter) and they charged my battery, after seven day same problem occur and i call shreeji motor and they towed my car, after service they told that my car battery is not same which was given during my car purchase, and neither autopoint nor shreeji are ready to accept who change my battery. My car is in warranty, i have never given my car to any other local place to service, my car is regularly service in authorized service station only. i have also purchased gold service pack from company. Please resolve my issue my car is in company from seven days, i want new good battery, it is your responsibility to do. I have called Autopoint dealer to give me battery number which they have recharged, they are telling that they have not write the number, and im sure that my battery was tata green even i have warranty card for same, Now the battery is exide Car No. : GJ-5 JH 6165 City : SURAT State : GUJARAT Complain Number : 1-[protected] (12/09/2015), 1-[protected] (14/09/2015) AND 1-[protected] (14/09/2015) 1-[protected] (21/09/2015)

Hi All, We had purchased Tata Indica Vista Safire 90 (Petrol Car) (UP 32 EH 2577) in June 2012. This model has on and off problems with something or the other. Recently vehicle was making noise while driving and my brother visited TATA Motors Service Station (SRM Motors in Lucknow) and they said there is no problem with vehicle. Post that one day AC Compressor got jammed and this has happened due to excessive heating. The SRM Motors inspected the car and provided the estimates of close to INR 22K. This vehicle has ran almost 9000 KM and we dont expect such poor quality from TATA's. Now I feel that we made big mistake when i bought TATA Car that to Indica Vista Petrol Version.

This is to inform you that I bought a new tata nano twist car in march 2015 from the authorised showroom on malad link road. I wanted to buy an AMT version of the car but it was not launched and the sales rep assured me that he will exchange as the AMT version is launched. But now the sales rep is not ready to do the same.

Hello Team, I have bought the Zest on July 3rd 2015, but I am not happy with the car as so many problems I have faced in this car. I have raised this concern with Tata Motors and not a single reply I got from them, everytime they send a mechanic who does nothing except talking and drive away. Last time they were suppose to take my car to the workshop but they came, wasted my time and went off. I wrote a mail to Tata Motors as below which I got no reply. Please help me out. "Hello Team, The worst decision I have taken so far in life I guess by buying Zest. Now the next round of issues are... 1. Brake Noise problem. 2.Fuel Lid opening problem 3.Lighter charging point not working 4.Reverse parking sensors not working when the car is on rolling reverse condition. 5.Sometime gear lever becomes so hard, forgot whether its a car or a truck. 6.Vibration. 7.Absolutely poor mileage.(11.5 - Max 13.5 without A.c) Now tell me if you would have bought a car with 8L rupees and within 2 months under 2000Kms facing these kind of issues, what you will ask for? I am asking to take this car back... and return my money ... otherwise I will go to the consumer court ..that will not be a image building factor for you. Even I am warning you guys that I will put these to all the portals as well so that other people should not waste their hard earn money in buying this top to bottom faulty car. P.S - Engineer checked the problems which I reported and acknowledged. Please get in touch with Mr.Kumar for more details." The above mail sent on :Thursday, August 20, 2015 2:43 PM Chassis No.:MAT624026ELH16407. Reg No :KA 05MR 7057 Thanks Indranil

I have collected my cibil report but one loan from tata motor finance vide loan account no. 117196. Dated. 31. 08. 2008 which is not reflect in my report.
So i requested you please update this loan in my report as early as possible and send me.

I purchased TATA NANO LX MODEL Having registration No. GJ1 KM-7355 in the year 2011 end from ASPI MOTORS AHMEDABAD and within 3 years battery has gone. Last month got repaired from ASPI motors first they said that battery needs to replace and then they charged the battery and said this battery is working. Every time when there is break down they charge Rs 400 for towing the vehicle/ Really fed up with TATA NANO for frequent problem of break down and we have to pay towing charges repeatedly. Vehile is lying at my home with battery down again. Request tata nano company to replace new battery free of cost.

Dear Sir / Madam My self, Kendre Nanda Kumar I have facing problem with Your Bad Service sir my Vehicle Loading Track commercial Model No - 1109 Vehicle No - AP 01 -TA-1504 this accident on 22.07.2015 Near Nagpur so I am handover This One in Nagpur Jeka motors Work Shop my Insurance pass Form 1.64.000 Indian Rupees But workshop People Not down Well my vehicle Properly Not Painting there have lots of problem Then now I am getting some Sound In engine inside I show Them that again My vehicle with them in workshop last two months they saying Our Computer Not Working Or We don’t have Parts last two Months they saying Lot off thing So what have to do this Vehicle have Finance For Every month And who Going To pay the money and if don’t have parts Why your Lunching this Vehicle So please I need reply About This And Work shop Head beware his Very bad with As he’s name Ram babu Contact Number [protected] If I am not Getting any Response I will Complaint high authorities people So I am waiting Your reply Tata Motors : Model No 1109 Vehicle No : AP 01 – TA 1548 Name of Owner : Kendre Namdev Accident Date : 22.07.2015 Insurance Department Handover Date : 23.07.2015 Submitted Area : Nagapor Jaika Motors Work Shop Mechanical Head : Ram babu Phone No: [protected] Problem : Engine Coming Some Sound Best regards Kendra Nanda Kumar [protected]