Tata Motors Complaints & Reviews

After 2 years ago buy the car after one monthe when drive the car lot smoke every time complant but no action .when warrty expire company tell me your engine damge so repir the engine .then go tho other service center so tell me problem is engien but your car is warrty .so i dont under stand .i am dcotor i am very very old customner in tadta motor pl help

I have a Tata Nano CX (June 2012 model) with following specs : Location : Bangalore Registration Number : KA 01 MJ 1921 Chasis No : MAT612227CKB17287 Engine No : 27MPF104BXYK17789 Just to give few facts, since past 4 weeks, I am facing persistent issue due to overheating and engine malfunctioning of my car. Till date I taken my car to KHT Motors twice and Concorde Motors thrice but the issue is still un-resolved. In these 5 visits they have changed Assembly Condenser, Radiator Subassembly, Ignition Coil and Radiator Hose but end result is same. Overall, my car was in these 2 workshops for 20 full days (and still counting). Right now my car is at Concorde Motors - Silk Board (Bangalore) Service Center. Given the service from dealer is not at par I have raised complaint with Tata Motors as well (Complaint Number - 1-[protected]). However, support from Tata Motors is also pathetic. This car is in warranty till June 2016 and has run around 34, 000 KM only. Additionally I have taken a two years extended AMC last week itself. Still, I have paid ~ 5000 INR to KHT and Concorde till date for multiple repairs they have attempted to get this issue resolved. In my current job, I have around 40-50 KM travel daily. I am depended on this car heavily. This prolonged outage has become a serious in-convenience. Requesting your help to get this issue resolved. Regards Anal Basak +91 [protected] anal.[protected]@gmail.com

Actually i have bought zest car from tata motors but as according to me zest car is not so good it has so manny defects in it to whom i can't explain in short i can explain in short my car front tyres got damaged due to company defects and now today engiene oil leakage starts i m totally depressed

Hello I have tata zest which is in warranty, few days back my car was not starting so i complain in road side assistance after that my car was towed to Autopoint dealer, where they said there is starter problem (water come in starter) and they charged my battery, after seven day same problem occur and i call shreeji motor and they towed my car, after service they told that my car battery is not same which was given during my car purchase, and neither autopoint nor shreeji are ready to accept who change my battery. My car is in warranty, i have never given my car to any other local place to service, my car is regularly service in authorized service station only. i have also purchased gold service pack from company. Please resolve my issue my car is in company from seven days, i want new good battery, it is your responsibility to do. I have called Autopoint dealer to give me battery number which they have recharged, they are telling that they have not write the number, and im sure that my battery was tata green even i have warranty card for same, Now the battery is exide Car No. : GJ-5 JH 6165 City : SURAT State : GUJARAT Complain Number : 1-[protected] (12/09/2015), 1-[protected] (14/09/2015) AND 1-[protected] (14/09/2015) 1-[protected] (21/09/2015)

Hi All, We had purchased Tata Indica Vista Safire 90 (Petrol Car) (UP 32 EH 2577) in June 2012. This model has on and off problems with something or the other. Recently vehicle was making noise while driving and my brother visited TATA Motors Service Station (SRM Motors in Lucknow) and they said there is no problem with vehicle. Post that one day AC Compressor got jammed and this has happened due to excessive heating. The SRM Motors inspected the car and provided the estimates of close to INR 22K. This vehicle has ran almost 9000 KM and we dont expect such poor quality from TATA's. Now I feel that we made big mistake when i bought TATA Car that to Indica Vista Petrol Version.

This is to inform you that I bought a new tata nano twist car in march 2015 from the authorised showroom on malad link road. I wanted to buy an AMT version of the car but it was not launched and the sales rep assured me that he will exchange as the AMT version is launched. But now the sales rep is not ready to do the same.

Hello Team, I have bought the Zest on July 3rd 2015, but I am not happy with the car as so many problems I have faced in this car. I have raised this concern with Tata Motors and not a single reply I got from them, everytime they send a mechanic who does nothing except talking and drive away. Last time they were suppose to take my car to the workshop but they came, wasted my time and went off. I wrote a mail to Tata Motors as below which I got no reply. Please help me out. "Hello Team, The worst decision I have taken so far in life I guess by buying Zest. Now the next round of issues are... 1. Brake Noise problem. 2.Fuel Lid opening problem 3.Lighter charging point not working 4.Reverse parking sensors not working when the car is on rolling reverse condition. 5.Sometime gear lever becomes so hard, forgot whether its a car or a truck. 6.Vibration. 7.Absolutely poor mileage.(11.5 - Max 13.5 without A.c) Now tell me if you would have bought a car with 8L rupees and within 2 months under 2000Kms facing these kind of issues, what you will ask for? I am asking to take this car back... and return my money ... otherwise I will go to the consumer court ..that will not be a image building factor for you. Even I am warning you guys that I will put these to all the portals as well so that other people should not waste their hard earn money in buying this top to bottom faulty car. P.S - Engineer checked the problems which I reported and acknowledged. Please get in touch with Mr.Kumar for more details." The above mail sent on :Thursday, August 20, 2015 2:43 PM Chassis No.:MAT624026ELH16407. Reg No :KA 05MR 7057 Thanks Indranil

I have collected my cibil report but one loan from tata motor finance vide loan account no. 117196. Dated. 31. 08. 2008 which is not reflect in my report.
So i requested you please update this loan in my report as early as possible and send me.

I purchased TATA NANO LX MODEL Having registration No. GJ1 KM-7355 in the year 2011 end from ASPI MOTORS AHMEDABAD and within 3 years battery has gone. Last month got repaired from ASPI motors first they said that battery needs to replace and then they charged the battery and said this battery is working. Every time when there is break down they charge Rs 400 for towing the vehicle/ Really fed up with TATA NANO for frequent problem of break down and we have to pay towing charges repeatedly. Vehile is lying at my home with battery down again. Request tata nano company to replace new battery free of cost.

Dear Sir / Madam My self, Kendre Nanda Kumar I have facing problem with Your Bad Service sir my Vehicle Loading Track commercial Model No - 1109 Vehicle No - AP 01 -TA-1504 this accident on 22.07.2015 Near Nagpur so I am handover This One in Nagpur Jeka motors Work Shop my Insurance pass Form 1.64.000 Indian Rupees But workshop People Not down Well my vehicle Properly Not Painting there have lots of problem Then now I am getting some Sound In engine inside I show Them that again My vehicle with them in workshop last two months they saying Our Computer Not Working Or We don’t have Parts last two Months they saying Lot off thing So what have to do this Vehicle have Finance For Every month And who Going To pay the money and if don’t have parts Why your Lunching this Vehicle So please I need reply About This And Work shop Head beware his Very bad with As he’s name Ram babu Contact Number [protected] If I am not Getting any Response I will Complaint high authorities people So I am waiting Your reply Tata Motors : Model No 1109 Vehicle No : AP 01 – TA 1548 Name of Owner : Kendre Namdev Accident Date : 22.07.2015 Insurance Department Handover Date : 23.07.2015 Submitted Area : Nagapor Jaika Motors Work Shop Mechanical Head : Ram babu Phone No: [protected] Problem : Engine Coming Some Sound Best regards Kendra Nanda Kumar [protected]

1. I manoj kumar nair with great respect want to put across few lines for your kind consideration and favorable immediate action. At the foremost I am grateful that you always supported me whenever it was required by me. I am having my car Indigo CS with Regn number CH04 J 3073. I am an Indian Army Officer who travels throughout the country, hence I do use the service of Tata motors everywhere. Presently I am in Kozhikode kerala, wherein I gave my vehicle at Marino Motors for repair after an accident in the month of june, during which the service station is suppose to check the vehicle completely and do the repair, but sorry to mention that the service was not upto the mark as the Tata motors do always in rest of the country, even they missed out to check the serviceability of front axial. Now once again in the month of Sep 2015 I gave my car for repair and cleaning, but this time also the car was washed twice and still it was not cleaned properly, during delivery of the car it was dirty, this I mentioned in the feedback form I deposited with the customer service officer at Marino motors. When the road worthiness was asked it was informed that the front axial is having problem costing Rs 7200/- which might be occurred during my previous accident and the same is not checked during that repair and would have been replaced in insurance cover. 2. I have approached to the customer service manager ([protected]) at marino motors but did not received any fruitful reply or action. Thereafter I approached the customer service head ([protected]) in Kozhikode, kerala about the same along with the complete details and my feedback form duly signed by the CSO was also forwarded. 3. When I asked the Marino motors at 1600hrs on 07 Sep 15 about the readiness of my car, this time I came with a new explanation that the front axial which till yesterday was costing Rs 7200/- after the technician checked is now costing Rs10200/-. Now it’s difficult to believe that what is correct and what is incorrect. 4. This way of repair and technical proficiency in the Tata motors at Marino motors Kozhikode kerala is not only creating inconvenience to the customer as a whole but it is damaging the elite name of TATA. Your earlier action in this regard is awaited please. Thanking you Yours sincere customer ( Manoj Kumar Nair)

Hi, I ordered car (TATA BOLT) in Sayar Tata motors PVT LTD. I really had worst experience with them. Service is very poor. I received invoice, bill everything but they are not delivering the car on correct time. they are not picking the call and response also very poor.

On date 25/08/2015 i serviced my new tata vehicle car zest xt desial from R.R.moters satna m.p. . i booked my appointment on line on tata site and got registered no. which is given below Service Booking No: SR-RRAuto/RP[protected] Registration No: MP17CB2340 Preferred Booking Date/Time: 25-Aug-2015 10:15 am Residing City: SATNA Dealer Contact No: [protected] Booking Status: New in this booking i mentioned so many problem which i facing in my new vehicle but when i went in r.r.moter satna i am shocked to see that at my appointment time service center was closed, after 30 minutes they open the service center and again after 30 min. they open the job card for my vehicle . after opened the job card when i told Mr. so and so about the vehicles problem they only mention one problem in my job card that is AC not working and free first service and not mentioned any other complaint in my job card . after few mint they started work on vehicle, they change AC discharge pipe which was broken ( manufacturing defect in zest ) and then clean the air filter . after that they inspect my vehicle in jack machine . they not done anything except this . after all that my vehicle gone for wash . they done top wash after my request they wash my vehicle from below side. in all the procedure they take almost 6 hours when i was the fist costumer in service station. they not vacuum clean my vehicle internally and also not polish my plastic parts internally when i asked for this they told me that was not a tata moters policy and not from delar side also. really its a very bad experience why tata give us free services and in that check points in this free services. but that was also the height when there is no customers lounge there was no AC, and also R.R. moters satna not provided even a cup of tea/coffee in that 6 hours . can tata moters can take action against R.R.moters

On 2-september-2015 i received a mail from [protected]@calltatamotorslimited.org.in with a file which is call letter and saying " Dear Candidate We are informing you that your profile had been selected online. Your code number – TML-013.You are in group one. We are informing you that your resume had been online selected in our annual direct selection of candidates through our direct interview in TML. " And saying to deposite the 9550/- Rs. in bank. "You have to deposit an refundable security amount by Cash Rs 9, 550 /- 03/09/2015 into The ( Bank of India, Corporation Bank And Andhra Bank ) The Job profile and salary offered by Company will be mention in your call letter. Your call latter and Air Ticket will dispatch very shortly after receiving your confirmation of security deposited in to the Bank. The security amount paid by the candidate. This is a refundable amount. And this is compulsory because this is company process. Note 03/09/2015 is the last date of security deposit in to the Bank For A/C Number you can Make a call to Mr. Anuj Rastogi Late reporting candidates will be not allowed in the process. We are strictly concerned on time management as per the values of the company.The selected candidate visit to company office is not allowed before interview date. Only one family person is allowed with female candidate. This call letter and group code number TML-013. Is not-transferable. This code is valid only for your interview date. "

Sir, This is to inform you that a TATA ACE ZIP I purchased from your DEALER and that was FINANCED by you That I am disappointed and not satisfied with dealing of your dealer .and I complaint you and bring to your kind notice about dealing and bad intention of your dealer In spite of repeated request, I have not received my above said vehicle till date . i have served the Legal Notice, copy of notice is attached for your kind information kindly look into the matter and solve this matter .and avoid this UN due litigation . yours truly, Chandreshwar Gupta mob no [protected] loan contract no [protected] Customer Id [protected] Preview attachment CCF020915_00001.jpg [Image] Preview attachment CCF020915_00002.jpg [Image] Preview attachment CCF020915_00004.jpg [Image]

Dear Sir, I am a resident of Ambala city. On 31st May 2015 I bought Tata Nano Lx from Metro Motor, Yamunanagar car number HR 02 AB 5174, considering that the quality of car was assured by Tata assure, I bought the car. . . Mr. Deepak was the sale representative.I am quite unhappy with your sale executive . Till the time I had not bought the car Mr Deepak was taking keen interest, after I bought it his attitude totally changed. These are the issues which I have been facing. 1)First time when I was shown the car it had Amron battery (green colour) . After purchase when I checked the battery it was of some other brand and did not even have clamp.When I questioned him, he replied that he had changed it and it was of Alto car . 2)There was the problem of alignment at the time of delivery. He said today is Sunday we will correct it by your next visit in our Ambala’s workshop. 3)I went for first service in Ambala Metro motor which was at 1500 Km from purchase km. They did the alignment and said its okay. During the same service when they lifted the car to check they found that Oil sump was damaged. Once again I contacted Mr. Deepak & I was shocked with his reply. He said you have driven the car and it has been damaged by you. I paid the money to change the same. 4)During my driving I noticed that its front wheels are wearing out. I went for second service which was after 5000km from purchase and asked for the reason. They said its front wheel assembly is damaged and you have to visit to body shop division for repair. When I asked if it cover in warranty. They said no & I have to pay for this. This created doubt in my mind. I checked for History of car. It again gave me a shock as I found out it is a Accidental car. I got it checked from out side & came to know that its one side is fully repainted. Mr. Deepak did not tell me anything, when I asked the same from him he started quarrelling with me. This is a sheer example of customer dissatification and their approach towards Customer happiness. I am already having one more car Maruti Ritz . I travel 85Kms daily. I bought this car, because I always had a liking for Nano. I was getting the same car with same model in near about Rs 70, 000 . And I bought this Car in 1, 02, 000 Rs. (98000 for car + 4000 for papers) pays 32, 000 extra only because of Name Tata Assure. I am also forced to think about the quality of assurance Tata is giving. This also means Tata Assure did not check the quality of car completely. With such big name like Tata assuring the quality of car being delivered, such issues are surely not expected nor acceptable. The level o[censored]nhappiness I have with your representative & service can’t be explained. Kindly look in to this matter . Waiting for a swift reply. Thanks & regards, Harsh Chauhan. Mob. No.- [protected]

Tata motors is a cheater company and sold a product tata magic commercial vehicle having a capacity of 6 passengers and one driver and one calender with average of 12 km per liter. Co sold this product through tata motors finance. At the time sale co promises that its a commercial vehicle and earn rs 40000 per month. But in the field vehicle is commercially failed. and co have no policy of recovering of vehicles and makes fool to unemployed youth. kindly take the matter urgently

I purchased new Tata Zest XM diesel variant on 25.25.12. 2014, within few months ththere was fault in Dicky lock as it could not be opened with the key, when I complained about this, I was assured that this will be replaced as vehicle is in warranty period. But now they are dodging and I am feeling cheated. You are requested to kindly look into the matter and get it resolved.

I received a SMS on my informing that my resume has been shortlisted . when I clicked the link they have attached, it opened an image of the letter saying I am shortlisted for an interview on 18th sept. 2015 in mumbai, registered office and head office, bombay house 24, homi mody street, fort mumbai-400001. They asked me to deposit rs . 9550 as security deposit through bank of India, corporation bank, andhra bank on today only i.e[protected]. The name of hrd official is anuj rastogi with contact no. - [protected]. They have also asked to submit my latest resume with the registered code they given which is TML-013 at [protected]@tatamotorslimitedhr.com . they also asked not to visit the office before interview date.

Reference Letter :- 001/26/08/2015 From, Arun V.R Vettiyil Velloor 686501 To, TATA Motors, Sub:- Complaint regarding TATA Zest. Dear Sir, I had recently purchased a TATA Zest on the 17th of July 2015. The process of purchase has put me into utter distress and disgrace and has made the words that my friends had told me about TATA vehicles come true. I am a user of TATA vehicles for the past 15 years (KL-05-L-4816 inica v2, KL-05-AA-8371 indica vista)and now my latest purchase has made me to think twice. Problems that I am facing after the purchase are as follows. 1. I was told that the vehicle comes with a NAV Map system that can be associated with my phone and that the vehicle has a MP4 Playback option. These features are not available on the vehicle I have purchased. Upon approaching the sales team they told me to update the system. For this I had visited the service centre on 12/08/2015 and tried updating the system but nothing has changed . The service team told me that the vehicle had an old system and that the update on the system was dated[protected]. 2. There is mud flowing into the engine compartment. 3. The vehicle rolls on even after applying the handbrake. 4. The instrument cluster shows only 13.5KMPL average mileage . 5. The glass on the vehicle is dated 2014 manufacturing. This I checked because of the software date. Please note that I have raised a complaint to MK Motors Kottayam who had sold the vehicle to me. I asked them to give me a clarification on the date of manufacturing but they have not provided any details.I have not been given a receipt or even a breakup of my transaction from the company. I have called the TATA office Ernakulum Kerala on[protected] dated 12/08/2015 -2PM, The issue was also been informed to the Ernakulum office . They informed me that they will follow up a call for the same in an Hours’ time and nothing has happened ever since. I have not yet registered the vehicle. My vehicle details are as follows: Chassis Number : MAT624051ELP33692 Engine Number : 101A[protected] I have also called the customer care no :[protected] and registered the complaint twice bearing reference nos: 1. 1-[protected] Dated 12/08/2015 -6 PM 2. 1-[protected] Dated 14/08/2015- 8.40 PM The MK Motors customer relationship manager just took the pain to send a apology letter for Ref. No. 1-[protected] on[protected]. and nothing more has happened ever since. It is the right of a customer to know all the details of the purchase of the vehicle which has been denied by MK Motors Kottayam. Please do the needful to make these details and make necessary arrangements to get the vehicle repaired at the earliest. I really need to know if I have been fooled by buying a 2014 Model vehicle instead of a 2015 Model vehicle. Kindly make arrangements to resolve these issues at the earliest. Failure to respond will put me no choice other than to forward this to the consumer court. Thanking You, Sincerely, Arun [protected] [protected] Place: Kottayam Dated : 26/08/2015