Tata Sky Complaints & Reviews

Dear Sir,
By mistake I was wrongly re-charged a tatasky Id: [protected] by Rs. 300.00 instead of my correct tata sky Id: [protected] on[protected] between 6.00 PM to 8.00 PM
After several complaint request, your associates confirm that "Yes tatasky Id: [protected] has re-charged with Rs.300.00 but this Id is not activated and the amount will be return to concern vendor accout, who is re-chrged it".
Second time your associates has confirm that "Re-charge amount Rs.300.00 has been returned to concern vendor and will be credited within 10 working days".
With reference to the same complaint/request till I have not credit received any amount and get transaction Id or receipts of the same. Please provide and do the needful

Tata sky id [protected] registered mobile no.[protected] for d t h service is not working properly.the set top box is frequently being off.i have made several calls to the service providers but no action appears to have been taken.

1. We had 2 connections, but we were told that we had 3 connections . Money was deducted accordingly. Please send us proof for third connection and give account.
2. We already made complaint several times for the following changes in services
a) want to retain only 1 basic connection with basic pack.
b) cancel all other existing connections
c) cancel all other HD, any other add on services
d) The basic pack should have basic of Rs.240/month

3) Based on helpline assurance on 6/9/2016 we have paid for one year basic fee of Rs.2420, but we received sms today that balance is showing rs.250.25 and due date 9/10/2016. This is confusing.

4) want confirmation that one year basic pack is fully paid and only one primary connection is active.
Spoke to Tatasky helpline 5 times, there was no proper understanding of our problem. Totally inefficient & incompetent customer care. Is it a Tata company?

Dear sir,
I have inform to you that I am very fed-up regarding your services every month you have increase the bill amount without any information . We are do many complain regarding this issue in your customer care no. But no any one your employee worried this issue. So please removed your connection as early as possible. Very bad sevice customer care & tecnical staff.Details will be given bellow. Connection ID [protected]
I have enjoing with monthly package of Rs.380/- . suddenly you have increase my monthly package charge Rs..680/- without my consent. Earlier i have faced same type of problem. pl restore my previous plan of Rs.380/- immediately, otherwise i have disconnect the connection

My name is Rajiv Jain and I belong to Ambala cantt, Haryana. I have ordered TATA SKY HD today in morning. The TATASKY company executive said on phone that the local technician will call you within 2 hours.
The technician has called me and the time fixed was at 6:00 pm today.. The technician has committed that he will come at 6 pm and will do each and every process of installation.
At 6:30 pm i called that technician for asking where is he, he rudely replied that he cannot come at that time and the installation will be done tomorrow morning.
If he was not able to come at 6 pm, he can tell me at the very first call that he cannot come at 6.
I needed it tonight for a reason thats why i told him to install it right away but he refuses and rudely replied that i cannot come.
I want to lodge a complaint against all of them.
If you cannot give services to the customers on time, you should shut TATASKY down.

Dear,
My tata sky id : [protected]
I am upgrade my tatasky normal box convert into hd box with rs. 1500 for one year subscription but after installation this box my account is deactivate.

Because i am discussion tatasky customer care this problem, his person told this offer is not valid on base pack, this offer apply only hd channels after base pack recharged but when i am submit box upgrade request on tatasky, then customer care call back and plan discussion but his person not clear this condition, this person fraud to me for one year subscription free.

I am face this problem after installation, so i am request to degrade my this box and return my rs. 1500. Or apply one year subscription on my box tata sky id : [protected].

I requested to cancel the second tv (multi tv) connection on 03/09/16, they said they will call me and after which they will cancel the services. i never recieved the call back. also upon asking if they will charge me for the days till the time i dont recieve a call back, they said i cant help you. sandhya a rep from cancellation team was super rude,. she was in hyderabad and i asked her to connect me to her supervisor, she transferred me to mamta (from karnataka) also couldnt help me. upon asking for her supervisor. she transferred and the guy just spoke 2 lines, can you hear me, i said yes, he then said since i cannot hear you, i need to disconnect the call,

I have recharges on 24th july for rs.1870/- and on 10th aug we are not able to view tata sky packages. I have regirered my complaint for discontinue of services but still as on 7th sept 2016 complaint is not resolved.
From last one year 2times i have changes set top box and one time changes camara. More than 2000/- spent on set top box, camara and technical person visit charges.
Problem facing last one month, even i am continuosly called to customer executive but action is still pernding.

Awaited for my refund amount but customer care is denied for refund my rechanged amount.

This is very worst customer care execiutive working with tata.

We are not receiving signals on above channels. Since 15 days. We have two modems connected with one disc. Connection no [protected]. After consulting with tata sky personnalwith 17 timeson phone no[protected]. At lucknow the problem could not besolved. Plz sift my tata sky connection orsolve the problem immediately. Nalnish sharma-c-27/8 paper mill colony nishatganj lucknow.

Hi,

it is very big issue with Tata sky services. he joined additional package without information. it is not first time and when called to Tata sky service center he say only, it is provide on your require but never give proof which one say for add additional package. it is very big and valuable company and services also good quality but it is a very big issue and customer loosed his money due to add wrong package without information.

They are not doing re installation from last 3 days at my new location & giving same answer, even they don't have any escalation matrix. I have requested reinstallation on 4th sep 2016.

They are give same answer every time & giving me new time.

My rmn is [protected].

Pathetic service

Dear sir,
My id no. [protected]. Rmn is [protected].
I am your subscriber since feb, 2015.
Services are generally good.
I am currently being charged @ rs. 358/- per month and as i understand this includes javed akhtar pack @ rs. 60/-.
I would request to kindly delete javed akhtar pack forthwith and confirm.
I would like to pay rs. 300/- on monthly basis.

Secondly, please confirm your monthly charges are on calendar month basis and for 30 days every month as it is observed by me that your due date is advanced every month by few days.

My tats sky's recharge is getting over very soon and it is not over 1 month and the message is say that "it is going to be over very soon I want only recharge of Rs 170 "that is of hd channel "and of 99 thatis"mera pack".please take action upon that and if I have not seen changes in that I don't want your settop box and I want refund of that I am sorry say that form tata sky videocon is better from u .

Dear sir,
We are inform to you that we are very fed-up regarding your services every month you have increase the bill amount without any information . We are do many complain regarding this issue in your customer care no. But no any one your employee worried this issue. So please removed your connection as early as possible. Very bad sevice customer care & tecnical staff.Details will be given bellow. Connection ID [protected]

Sir/mam,

Hi my consumer id is [protected] from bhilai chhattisgarh,
it only shows message "your box not receiving signals...if the weather conditions are clear but the signal problem presists...". and weather are already very clear.on complaints to customers care no.
They don, t spare for few minutes & then disconnect the call.
There is no response from customer care on msg or call.many time.
We have spent hours of calling them for resolving the issue.
the call disconnects while we wait on hold like fools.
So basically our time, money & patience is tested however as consumers we are unaware of what's happening.
plz look into this matter as it's been 5 days there is no service & no response from... Please solve my problem and note my complain as soon as possible...

My registered mobile no [protected] has been changed to new [protected] . Please change it to my new number [protected]

Dear Sir,
Today i had recharged using website and my a/c is debited Rs 600/- on[protected] : INB/[protected]/TATA SKY LTD (BILLDESK)/ta through
Axisbank.
But, my account says Rs.12/-balance
Please do the needful,
Reg,
Umesh

I spoke with Kiran rakesh while told me will transfer to higher level and put me to IVR after 24 mins hung up, then called again and spoke with Diwaker.refused to log complain, he abused me, told me to s*ck his D*ck! Which is never acceptable
I'm so shocked. listen to the recording, and contacts me on registered number or i will take to the court.
Sub. No. [protected]

Dated 1.9.16 I recharged my tata sky ID no. [protected] and my account debited Rs.60 but not recharged my tata sky and deactivated at present time. Recharge ref.no is IGOCQZYH8

I am residing in Kolkata Kestopur location and a customer of Tatasky. Every Tatasky customer in my location is getting no signal in tatasky. But when we tried to launch a compliant against it the tatasky customer care said that there is no issue at tatasky end and if i still insist for a assistance then the technical person visiting my location will charge Rs. 200 from me. I tried to escalate the issue to Nodal Officer through email but didn't get a response.