Tata Sky Complaints & Reviews

As per subject i want to change ownership name and registered mobile number as i am relocating from India permanently in other country.

Old name= Devendra Tiwari
old registered mobile no= [protected]

ID no=[protected]

New name= Beant Kaur
new mobile no for registration= [protected]

relation with old owner= brother

whatever other detail is necessary reply me for that.

Sir, i have paid for renewal of the dhamaal mix-semi annual scheme. I don't know the earlier due to be paid. I got a message that there is a balance of rs. 1460.65 against the payable amount of rs. 1699.20 in favour of my sub id:[protected].
Now, i could not see any channel.
I am ready to pay the balance. I am now assuring that i will pay at the earliest.
I rang to [protected] but no response.
Kindly allow me to see the dhamaal mix-semi annual programmes at the earliest.
With utmost regards,
L. Dwijamani singh
Pishumthong, imphal
[protected]

I have been facing this problem past 10 day.. I have 2 set top boxes and same problem.. I have recharged my set top box but except hd no other channel is working.. I called at the call center no proper response.. They are asking 200 rs for a visit.. Why do i pay for their own fault?? I need you guys to address this issue asap.. As before taking money and subscription you make loads of promises

Noida sector 36 b house no 146 my tata sky card no is[protected] i had recharge my tata sky o[censored]ltra pack at first it was working but i cant watch any channels i[censored] can kindly look into the matter this problem has been coming few days it has never been such ways n also if can change my user moblie no of my tata sky as the previous ower is not using this tata sky anymore

My registered mobile number in [protected]. I was told by the executive that take a hd box and you will get a hd channels free for an year. I purchased a box and their executive failed to put the details in their database and now when i am complaining that the channels are not available they are saying that due to the agent forgot to put it in records hd channels were getting deducted from your balance and you have to recharge again with 510 for viewing them. When i paid full amount why do i have to pay again for their fault. This is cheating. Now is it a customer who have to go and get everything entered on their side

We have a tata sky conenction at home and our subscriber id is [protected].
Since last many days we are not able to see star plus channel and few english movies channel which we had subscribed for. Today we called up there hel desk at no [protected].
They said that there technicial will visit and charges of 200/- will be applicable. Beffore that there call centre executive told us to check signal quality which was below 60. They told that this should be above 80 for seam less viewing and for this there technical guy has to visit. We refused for the charges as since we have subscribed for the channel and if there signal quality does not support its there duty to ratify. Upon arguing with some lady pushpa at there cal centre we also received call from mr trilok who also refused to provide this service free of cost.

I bought 2 tata Sky DTH HD BOX & changed my local cable operator two month back. Then& only my bad luck started. I have 2 tv connection in my home& everytime one of connection fails to get the signals. it’s takes 3 to 4 days to get checked& rectified. Same this is happening again now. I have lodge complain on tata Sky customer care centre on 26th Aug & till today there is no visit of technical staff happened. Day by day I am following these people on phone & now it is very much frustrating.When I called up on tata Sky cc again, now they are saying that it will be done tomorrow & they do not know the reason that why technical staff is not visiting in time limits.Worth less. Will Try to use another DTH SERVICE PROVIDERS in future. Till then pls resolve my complaint.From Indrapuram - Ghaziabad- Jitender Dhiman

I am a tata sky customer and my Customer ID no. is [protected]. I have taken the tata sky services on 14/08/2016 and paid full year channel charges in one time. I am not able to view some of the SD channels since last week. I have complained at least 10-15 times in the last 5 days. but there has been no response from tata sky. No one has concerned to look in the matter. Tata sky seems least bothered about their customers. I have been getting messages and calls from tata sky that they are sending their technician but its just a fluke. They never turn up. I have never experienced such irresponsible servicing ever. We are paying for the channels that we are not even able to see. I and my family are in total mental agony. Its high time and I cannot chase up their services anymore. Please take the suitable action against tata sky and help me to refund my money with compensation due to deficiency of services and mental harassment to me and my family.

My tata sky ID No. [protected] i had made a complain regarding above said subject. fro your side on service person turn up change the SET TOP BOX and say's now your problem is solved. again same problem starts again i make complain. again service person turns up check the SET TOP BOX and change the LNB ron dish and it will work fine. i asked if why i n first time LNB is changed / replaced against SET TOP BOX ( that mean my set top box was fine there was LNB issue ) he was rude say go and ask tata shy people, i told him not to check service code no. but forcefully he has taken the number.

1. I JUST WANT TO UNDERSTAND WHY I HAVE TO PAY TWICE SERVICE CHARGES .
2. WHY THE PERON WHO TURNED FIRST HAS NOT CHECKED LNB INSTATED OF REPLACING THE SET TOP BOX
3. I HAVE REVIVED CALL NOREFUND WILL BE GIVEN
4. CAN SOME SENIOR PERSON CAN REVERT TO ME
THANKS

I have been using tata sky dth services since last 10-11 years and as i live on rental properties so i had to shift to various locations. During last 10-11 years after getting the connection of tata sky i had shifted third time only.in every relocation the technician wanted to change any of the part of the equipment like lnb, cable, dish etc.
But this time i am really fed up with the kind of technicians and services as the technicians are behaving very rudely, badly with the females and kids and tying to change all the things forcefully, if they are not allowed and asked to come when any male member is present then they never come and talk like in uncivilized manner. My first complaint this time was around 12-13 days back but till date problem is not resolved.
1st complaint made was for the channels not coming, for that tech visited and told to change the dish, it was agreed but on changing the dish the channel coming before the 1st complaint were lost and the tech came told that cable will have to be changed and this process is going on and my money from my account balance is deducting on daily basis but there is no one in this company to check and resolve the problem.
This is the company where these undisciplined technical peoples are the boss and the managers of the company.
This was the last and final complaint rooted through this medium and was the last payment done to tata sky. Finally decided to switch over to videocone.

And one thing more i will not ask for any refund type of thing

Tata Sky ID - [protected]

Recharged my tata sky on 07.08.2016 & 12.08.2016 of rupees 400 which was got failure but amount debited from the account.I am calling to Tata Sky about these unsuccessful recharges & asked for the refund. They told you will get refund in 7 working days. But still not getting the refund.
I have submitted all the details to them they were asked like bank statement trasaction history etc but still they are not able to resolve the issue or they do not want to resolve it.

Tata Sky ID - [protected]

Hello,
My name is Ramdas verma. My tata sky no.[protected].

I want to change my registered no. From this tata sky no. My no.[protected].

Because I had been bought this from another person. Please send me a message on this no.when you registered
this no.in this tata sky.

If you change this no I am very happy with your this service

Thanks.

We have two HD set top box now it is showing no signal msg from last one week we already call customer care and request for service, once the person visit but he do not had the part required so the issue was not solved...after that day we contact he many times but he is not cmg we again contact customer care but still waiting for problem solution...plz send your technician.

I have lodged request regarding new installation at new place on 26.08.2016 and one message recieved about visit of tata sky person on 28.08.2016 and today one another message recieved for visiting on 29.08 2016 and not today. I have talked many times from your helpdesk but they all are very irresponsible and rude while talking, one executive mr ayan was saying to send technician on 28.06.2016 but againd changed the schedule.
I request you to pls arrange the technician on today itself.
I am really very disappointed from your services.
Pls take it on high priority.
Tata sky id [protected]
Deepak shukla
[protected]

Subscriber ID is: [protected]
My set up box has power issue for which I raised complaint on 25th Aug. On 26th Aug Tat sky technician came and told that this set up box needs to be replaced. To this I told that what will be the charges for replacement that will be deducted from my account. To this he confirmed with his senior and told me that it will be FREE OF COST, NO CHARGES WILL BE DEDUCTED FROM MY ACCOUNT. I myself confirmed with his senior this. He changed my set up box and went.
Today on 28th Aug, at 8 AM i got a call that Rs 700 has been deducted from my account and at 10 am my Tata Sky was deactivated due to insufficient balance.
I AM RAISING THIS COMPLAINT BECAUSE WHY FALSE COMMITMENT WAS MADE THAT IT IS FREE AT THE TIME OF CHANGING MY SET UP BOX. PLEASE VERIFY MY POINTS, I AM NOT GOING TO PAY FOR THIS MISCOMMUNICATION.
I WILL CHANGE THE SERVICE PROVIDER IF MY PROBLEM IS NOT RESOLVED BY TATA SKY AT EARLIEST.
REFERENCE NUMBER: R6A3PEV

My I'd is [protected] and my subscription is ten1 and dhamal mix pack and tata sky adds active fitness and active games in my pack

Hello,
My name is S M Agarwal and I am a Tata Sky Customer. Actually I have opted for a base package and some add on packages of Tata Sky. But today I tried to drop my add on package but was unable to do that because for this Tata Sky has given two options either through customer care number or through online portal. I tried online but the site was not working and then I tried customer care number. After trying so many times my call get connected but I didn't get the solution and my call get disconnected so I tried again but every time when I selected the drop package option during the call at that particular moment each time my call get disconnected. Then I tried to communicate with customer care representative and it was informed that it will take 10 minutes to connect with our executive but after waiting for more than 20 minutes my call automatically got disconnected and another and the most important thing is that Tata Sky has no Toll Free number and they are charging Rs. 2.40 per minute for the calls and always keep their customer on hold and charged money without giving the solution and I was also charged almost more than Rs. 40 for this one call and that too without any result because after putting me on hold for so much of time my call was disconnected automatically. This happened thrice with me and each time I have lost my money and also the valuable time and again since I was not able to drop my pack so they were charging me for that also without my consent. It became the habit of Tata Sky to make their customer fool and charged money with them and also without any solution.

Please take my issue on priority and try to help me out from this. I WILL BE THANKFUL TO YOU FOR THIS.


S M AGARWAL
[protected]
[protected]@gmail.com

मैं टाटा स्काई की dth सेवा का ग्राहक हु पिछले 6, 7 दिन से इनकी सेवा नहीं मिल रही है customer care
पर बात भी नहीं हो रही है जब भी कॉल करता हु फ़ोन नहीं लगता केवल फालतू का massage सुनकर फ़ोन काट देते है इस चक्कर में मेरा 50, 60 रुपये का मोबाइल का बैलेंस भी काट चूका है 1 हफ्ते से इनका भी बैलेंस काट रहा है लेकिन सेवा नहीं मिल रही हैकोई शिकायत भी नहीं ले रहा है कृपया मेरी मदद करे

मे कल से ईमेल पर शिलयत कर रहा हूँ और आज भी दो बार की लेकिन कोई जबाब नहीं आया। आगरा लोकल सेंटर पर फोने पर सिबह बात की बोले शाम को आएंगे लेकिन अभी तक नहीं आये। एक साल का किराया एडवांस दिया हुआ है फिर भी कोई सुनवाई नहीं।मेरा रजिस्टर्ड मोबाइल[protected]है। हेल्प लाइन नंबर पर पैसे लग गए है लेकिन बात कोई सुनता नहीं है।क्या मेरी किसी अधिकारी से बात हो सकती है

I register the complaint for above to TAT SKY custome care their technical team visited my house 4 times without equipped with required part .
we shocked to see new faces every time and start explain the problem every time without solution
Their has to be any system of reporting the customer issues to the report back to TATA office and come back with final solution / equipment.
we are seriously thinking of switching the operator.