TaxiForSure Complaints & Reviews

Dear team,

I have 2 complaint against taxi for sure.
One is of 15th April'16 in which I have charged twice.. On that day I have completed 2 rides with taxi for sure and I was charged 4 times.. Out of these I have received the amount back against one ride but the remaining second one is still pending..I was overcharged due to driver mistake because driver from taxi for sure start the ride without user approval.. They...

Booking tfs-at-c69717206 confirmed for april 16, 2016 07.33am
Driver name puviyarasan a-[protected] (Tata indica, ka02ad9352)
Fare rs 700/- (30km)
Taxi was booked and current charges by ola and uber for this distance approx come to rs 450/- paid by me but your driver has charged rs 1300/- almost three times fare.

Kindly justify, scan copy of your invoive is being mailed to dy commissioner of traffic police...

Trip booking confirmation no. Tfs-at-c64053198.
Koramangala to airport at 3:25 pm
Date: 22/03/2016

Driver and vehicle details received by me by sms.

Had a conversation with driver. He asks for directions and nearest landmark. He then assures me that he will be on time.

Shortly another driver calls me and asks directions, i say that i have spoken to the driver no.1 and am waiting for...

Travel date, 12th April '16, company: Taxi for Sure, the vechile bearing number, Tn05AQ, 0068, did not have the vechile stand to get in and step out of the vechile. The driver still operates the vechile without any repair work. Since I was getting late to work I was forced to travel with difficulty. All the more iam suffering due to back pain. The vechile should not ride and driver to be penalised for such slackness....

I had booked a cab yesterday for my early morning airport trip scheduled to leave my residence at 315am. I also received a sms at 245am with driver and car details confirming the trip.When I called the driver, he just carelessly says that he is not coming. I immediately called taxiforsure customer care and they promised that they will be finding out some other available cab and confirm within 10 minutes. But they just sent an email regretting...

My Booking number was TFS-PP-C68000247 for 10 April, The driver confirmed pickup & after about 5 Minutes without waiting for the call, We call the cab & enquire the pickup the driver is not even bothered to answer call or return call.Please do not entertain such Ridiculous driver who don`t know the value of service....

Hello,
I have booked for a cab at 4:30 pm today for railway station. I was provided with an ETA of 4:50pm. The train leaves the station at 5:40 so I thought I would reach there on time. But this stupid driver.. At first he wasn't able to understand the address. He was hardly 1km away from my place still took 35 mins to reach and came at my place at 5:05. There was no other cab available at that moment in my area. This stupid guy started...

A TaxiForSure cab was booked at 4:30 and promptly Driver Rangaswamy was deputed to drive us to our destination. The high handedness of the driver in cancelling the booking after ascertaining the destination is not acceptable. How dare he cancel the booking and what right does he have to cancel the same on the client's behalf? Stern action against such drivers should be taken by cancelling their driving license and imposing a hefty fine. br...

I had my worst cab ride ever on taxi for sure on 26th March 2016. This incident happened at 8:45 pm after directing the driver to use another route to avoid traffic. He started shouting and said we have to get out of the cab if there is no route where I directed, thereafter I told the driver to stop the cab, after paying him the amount, he told me to get lost from that area and later after telling him to show some respect he got down the...

The following drivers asked for pick-up and drop location, and later dint respond. They cancelled booking themselves, or forwarded to another driver. This repeated for around 20 times and finally no one turned up. The drivers spoke rude. Worst customer service by taxi for sure drivers.
TFS-PP-C64918407
TFS-PP-C64913450
TFS-PP-C64905889
TFS-PP-C64902102...

Date (Time): 16th march, 2016 (1:48 pm).
Trip id: tfs-pp-c63028155
Driver: akash devkate (Mh12kn7333)

Complaint-
1. Taken a ride of 13.5 km and bill was generated for 118 km (Rs 979)
2. Had to pay after the time since cab driver insisted
3. Did complaint by writing mail to [protected]@taxiforsure.com on 16th march, 2016 at 5:21 pm
4. Did number of calls to customer care[protected]...

I have just travelled around 3.1 km (according to google map). They charged Rs 101 km. When I asked for a bill, they sent a bill for 7 km costing Rs 91. So they are doubly cheating (i) I travelled 3.1 km, not 7 km (ii) I paid Rs 101 (as I got such an sms) but they are giving invoice for Rs 91. I am uploading a google map of my starting and end point of the trip as well as the receipt the provided....

Hi all
Reminder 2


I put complain two days back on 21st march 2016 regarding driver who took rs 120/- extra forcefully misguiding me.

I booked the taxi (Bikash kumar yadav
Wb04g0006) from howrah station at around 8.00 am and booked and arrived tollygunge around 9.10 am.

On arriving i got sms of fare amount rs 210/- but the driver didn't allow us to get out from the care without...

Thanks! Booking TFS-PP-C64321638 confirmed for March 24, 2016, 9:47 a.m.. Driver: SURESH KOLI- [protected] (MH12KN1708).


Above driver misbehaved starting I boarded the cab.

We had 1 large sum case and 4 small bags.
He started foul language and demanding extra money for the luggage.

He also threatened to get us out of the cab in the middle of the road.

Even after multiple...

My daughter(Vaishali Sharma-[protected]) booked taxi from Bangalore airport Gangamutthanhali-58 kms and after getting the bill of Rs588/-for non AC Tata Indica the bill revised to Rs1307 bill no-TFS-PP-C63927589.
How it can be possible .Toll etc paid by us .
They are cheating to customer.
The screenshot of teriff is available and anyone can easily calculate the fare.As per your chart it should be Rs385(49+56*6)
br...

He abused me because I cancelled my booking. I will fir about your organization please check the driver's detail's

Thanks! Booking TFS-PP-C63882419 confirmed for March 21, 2016, 2:57 p.m.. Driver: SAMADHAN BIRAJDAR - [protected] (Hatchback, MH12GZ4831). Fare:Rs.49.00(2km) Rs7.00/extra km Rs.1.50/Min.. Toll, prkg, tax extra. Track taxi: Track : http://tfs.my/4C97T2 . service tax extra....

I booked a cab and he called me for the details. I gave him the details and he said he is coming. But after 10 mnts when i tried he didnt pick up later when called its saying switched off.
Num - [protected]
Name - m gari kiran
Tfs-pp-c63525188
Please do take action as it impacts customer using taxi for sure.I hope that this will not repeat.
Thanks,
Vidya...

This Complaint is regarding the cab which i had booked on March 14 evening 7:01 p.m. The cab driver has a Ecco car and i had luggage with me, Driver Informed that I will have to pay extra 200 Rupes For luggage other than tracvel cnharges i denied paying this amount. Driver himself Cancelled the booking through his device stating that Customer is not responding.

Strict Action should be taken else wat is the difference between...

Dear Team,

I have booked a Taxi on March 14 2014 around 8:30 am Trip no : TFS-PP-C62685029. After successful booking I have called the driver on +91-[protected].

He told me he need full return fare plus Rs.50 extra for one way journey, otherwise he will not go.

I have told him I have booked from the App. He started shouting and use so may slang word in Hindi (Mother *** app se book kiya to kya...

First the driver was too low at voice and sounded uninterested, he took lot of time to come at the pick up location and, and clearly denied that he doesn't know the landmark which he agreed to reach at on the first call. He was driving way too slow even when the road was empty and even after requesting him to be a bit faster as it was required he slowed down the car and the fare was Rs. 77 but he charged Rs. 80 and denied to show the phone...