TaxiForSure Complaints & Reviews

On 14th Feb 2015 I took a ride with my friends from Sikandarpur Metro Station to Chattarpur. As per their Terms and Condition

Terms and Condition: (The taxi fare is payable by you, regardless of the method of payment, as displayed in the meter / as mentioned in SMS / E-mail for flat rates and other products, along with parking charges, additional night surcharge (where applicable) and any fee or levy presently payable or hereinafter...

Today I traveled in u r cab..driver talked very rudely... He also quarrel with security guard of my apartment...I called to ur customer service... No response... I am not satisfied with u r service...

Customer Care,

With reference to booking tfs-at-c5739558, I got driver details of Shivaji Mahajan, car no MH14 FC1660, phone no [protected] . When I called the driver before 15 mins of my schedule pick up, the driver spoke very rudely and refused to come for pick up. He repeatedly insisted me to cancel my booking which I had done 2 days prior choosing "ride later" . He also told me that it doesn't matter whether I do the booking...

I booked a cab on their mobile application in pune city on 21st January 2016 in evening @ koregaon park. from their i went to pheonix mall, vim nagar and asked driver to wait outside the mall. i came outside after completing my work inside the mall, i couldn't find my cab driver. So i called him 10 on the number provided to me by the operator taxiforsure. he didn't pick the call. So i again called him and still no answer i called him 10-15...

I took a trip (TFS-AT-C[protected] from sector 17 to chandigargh Airport on 5-Feb-2016.
The driver took me the chandigargh airport, but to the old one which was closed!!!
When i asked him that it looks deserted, he said that it might be closed and was shifted to Mohali area. AND HE WONT BE TAKING ME THERE.
He simply told me to ask the security personnel there about it and then book another cab as he is not going to take...

I have booked a tfs cab on[protected] at 5.10 PM from kothaguda to seunderabad. The cab arrived at 5.30PM with two drivers in it.
We were 3 people with 1 year baby along. We told them that it will be uncomfortable for us, but they did not spare us. They were speaking very rude.
It was so uncomfortable to adjust in the back seat, my baby was crying all over the journey. But what happened exactly is, one driver is training the...

Sir I want to use tfs credits in ola money and that phone number which is registered with tfs account is list and I wanted u to modify number and tell me how can I use it in ola tslfs credits of 248....

Today I had taken a ride from Ubale Nagar to Vadgaon Sheri and I have charged for 16 KM (Rs 174). For the same location I had taken ride on 25-Jan-16 and I had charged for 7 KM.
Regarding this I had raised a complain to TaxiForSure customer service but no response till now and also no timeline given for the issue....

Dear Team,

TaxiForSure's Driver in Bangalore is very worst.

Point Number 1:
Today I have Booked Ride from Mylsandra to Bayyapanahalli.
via 1 person drop to Vijay Nagar / Deepanjali Nagar but Driver started to argue. Saying that I will not go via Vijaya Nagar so we said atleast stop to Deepanjali Nagar than again driver said "I will not go via Deepanjali Nagar.
Than we asked him "By which...

I have had the worst experience with Taxi For Sure. ****tiest service and the worst drivers. You can pull out your records and count the number of times I have tried to book a taxi and the driver has cancelled on me. I travel to work (about 30 KMs) everyday and book a cab. There hasn't been a single day when I could use TFS for my travel. You are the very definition of INCONVENIENCE.
Your drivers out rightly reject any customer...

A cab driver from Taxi for sure
"Thanks! Booking TFS-PP-C54660590 confirmed for Jan. 24, 2016, 12:10 a.m.. Driver: NILISH TAKALE- [protected] (Hatchback, MH14CX8289). Fare:Rs.49.00(2km)+Rs7.00/extra km+Rs.1.50/Min.. Toll, prkg, tax extra. Track taxi: Track : http://tfs.my/X4QRKF . service tax extra. "
This is how I was robbed off my money as I did not even see how his cab looks like, let alone take a ride. I contacted...

I have booked a taxi for sure to pick my mom at 6.15 am from thambaram west, Driver called her number at 5.45 am and asked for the location. then he cancelled the booking without notice.i called him regarding this, he told that, it is his wish to take the pick up.

Driver name - Narayana moorthy
Ph num - [protected]
Car- tn 11 q 0414...

Today I booked a cab from Old Delhi Railway Station to Gurgaon. with the ID : TFS-PP-C55296295. When i received a call from driver Ranjeet Singh ([protected]) . I generally asked the driver just to ensure if his car is clean. The driver got furious on me saying it is an stupid question and i should have asked this to him. And he said that he would cancel the booking. I told him how could he cancel in last moment when we were waiting. We had...

Dear Si/MAdam,
This is regading the ride which i booked on 23Jan2015 at 6:32pm in which the driver told me that he won't be able to come and so i booked another cab and took the same to my destination.
I got message for money deduction from my account for the ride which i haven't taken and i registered the complaint on same day.
Customer Care team is so irresponsible that they apologized and told me to wait till now...

Date : 26/01/2016
Booked a cab and the driver used abusive language when i cancelled the ride after several minutes of waiting.
The words he spoke were really insulting & offensive(Some slangs in hindi)
This is not expected from any car rental service providers.

I request the authorities to take corrective action against the driver.

Details mentioned below:
Booking TFS-PP-C55072244...

Hi I have booked a cab from TFS on 24/01/2016 but when i called the driver he said he is going home so he wanted me cancel the ride. Later i booked another cab, as the cab didnot turned up i called the cab driver couple of time but he didnot pick the call and after couple of mins I got a message on mobile that the ride is completed and i am charged with 63/-. again i booked cab for the 3rd time and the cab didnot come and even the driver...

Driver denied to come giving the reason that the place is far .. Ola is much better than you guys ..

Driver name - Ganesh sonavane
Mobile[protected]

Doesn't know how to talk to the customer, very disrespectful! I hope you take strict action ..you guys are not taking us for free. I would never recommend anyone for TFS..


Regards
Vinay tanwani
[protected]...

Dear taxi for sure tell me if you guys are not interested in the business 4 time this has happened in just 12 hours when I have booked the cab and it wa cancelled or driver is saying we are going home today also you guys have waisted my 30 min. You guys have made me to book ola. I don't think so you guys will even reach to standards of ola cabs any ways...

I have requested a Sedan Cab on 25th Jan 2016 at 7:30 PM at Rekha Gandhi Park, Shree Nagar Main Indore for my parents and Taxi for sure last moment provided Hatch back Cab without intimation. They have to catch a bus at 8:30, so they have to travel with same cab with no other option. Taxi for sure is least interested and saying that if you don't want to travel then we can cancel. How could a service provider will change there service without...

Taxi not provided on Train journy date even booking confirmed and got the booking confirmation message from Taxiforsure, hence we missed the Train and lost the full amount around 2, 500rs related to Train ticket, which was booked in Tatkal category ....