TaxiForSure Complaints & Reviews

Every time I book the cab, booking was confirmed but at the time of leaving they are not able to provide service, last three times it happens. If these guys are not capable of doing business and giving service at the right time, then please don't give fake assurance....

Had booked a cab nearly a month in advance. Cab was booked on 27th Jan morning 0400 hours. At 0330 received a confirmation of the driver details, on repeatedly calling there was no response. On calling the call centre another driver was assigned that contact details as well was of the same fate. Called the call centre again, was promised a cab to reach by 0430 for sure. No response again from the driver or revert from call centre. My flight...

Below is the conversation, because of these irresponsible attitude we lost almost more than 1, 00, 000.00 Lakh. I would like to file a case against TAXIFORSURE. It was very important meeting and to attend this I booked TAXI prior 1 week and I got the confirmation we well from TAXIFORSURE, because of their stupidity it had been cancelled. I raised the complaint with TAXIFORSURE guys but they didn't respond on my words. Below is...

Hi, I had complained regarding malpractices by drivers and your customer service desk. TaxiForSure Booking Confirmation - TFS-PP-C8039683 After investigation you guys agreed to refund the amount to my bank account. I had provided all the details of bank account, but there is no refund till date. Also you people did not even bother to reply the mail I sent for asking update on refund. Please look into the matter and let me know the...

I have chosen a Taxi from TFS. at the last moment I got to know that the booking is canceled. Missed the flight. This might not other a lot for a rich person but for an ordinary person its a lot! Mark my words...NEVER CHOOSE THIS BLOODY COMPANY FOR CABS....

we have booked a 7 seater vehicle to Munnar at 10.30 pm on 23rd Jan and have been confirmed a booking via SMS that a cab will be available till 26th Jan, but without any intimation when we called taxi for sure at 11 pm that why the cab is not available we were told that the cab is not coming. Asking for a reason I did not get a positive response. In today's newspaper we saw cab services are recruiting people from IIT, but here is the...

Horrible Experience with Taxiforsure. No show twice in last 1 month even after confirmation I had booked a cab on 22nd Jan 2015 in the morning for travel in the evening at 7:15 p.m.(Booking ID TFS-PP-C8839673). I got the confirmation that taxi will be made available. But when I didn't get the sms even 20-25 min before the scheduled time, I called up the customer care number and I was informed that driver details will be sent in 2-3 min...

Hello, Today i had booked a cab through Taxi for Sure at 8:30 pm. I received a confirmation from Taxi for Sure employee as well as a sms and email from Taxi for Sure confirming the booking. Till 8:30 pm, i didnt get any driver details so i called Taxi for Sure number where their representative said that the cab is not available. Because of lack of communication from Taxi for Sure end i got late in a very important meeting. This is...

I booked a cab on 20th January TFS-PP-C8712831 for 9:15am for 21st January. I have an SMS and a confirmation booking Email from this company. According to the SMS, the cab details should have been confirmed 15 minutes before. When I realized its 9:14am and there's no SMS, I called their customer care. Call #1: someone picked, kept me on hold for more than a minute and disconnected Call #2: someone picked, kept me on hold, no solution Call...

Hi, I(Sanjay Singh) booked a taxi yesterday night(17th Jan) for this morning(18th Jan) 11am ad got the confirmation tfs-pp-c8512178. The cab came to me one and half hour late (12:30pm) after spending 45mins on call with taxi for sure customer service. I called thrice to them and finally asked for a supervisor who took 30 minutes on the call to look for a taxi. I missed a very important meeting which was schedule at 12:30PM and...

The first time when I booked the taxi I asked the customer care that if any offers are running but they said no, I checked on the internet then I got to know that they have am offer as Wallet 50 running. I asked them how to book but no body was ready to share the correct information & processes . I somehow managed to refills account. And then I booked the taxi but then customer care told me that I haven't booked it through wallet...

Hi team, This mail is in regard to the below attached booking. I was charged 49/- Rs for this ride. The driver took cash from me for this ride and after sometime 49 rupees were deducted from my account. In short I was charged 98 rupees for this ride. I would like you to look into this matter and rectify this as soon as possible. P.S- I'm really saddened by such burglaries happening in your service. Regards, Priyam Awasthy...

I booked a taxi from Chennai Airport to Adambakkam on 13th January 2015 for 2.15 PM, I waited in the airport from 1.45 PM to 2.30 PM for the "Taxi for Sure" taxi, no use, no taxi cam there from them ... I called them to inform about this incident. Their Customer car executive put me on hold and disconnected the call in a while after i told them about the issue. The special thing about this issue is we took a outside taxi there near Chennai...

Dear Sir, This is the 3rd complaint I am making against Taxiforsure. This particular complaint is about three continuous days ie 10th 12th and 13th January, 2015. Taxiforsure has cheated me and not carried out the following orders 1.13th Jan 15 today - Order No. TFS -PP @ - 8131244 2.12th Jan 15 Yesterday -Order No. TFS -PP @ 8011059 3.10th Jan 15 Saturday -Order No. TFS -PP @ 7963215 All the above orders from P Selva Raj #909,...

Hi, This is regarding my Taxi For Sure ride from Hotel Orchid, FC Road to Aundh in Pune. My total bill was 113/- but my driver charged me 50/- extra saying it was waiting charges. So I had to pay him 113 + 50 = 163/- But my total bill didn't reflect any extra amount. Nowadays, even auto rickshaws have waiting charges calculated through meter. Then why TaxiForSure is charging me extra amount which is not a part of my bill? Driver...

On 6th January, 2015 I was trying to recharge my TFS wallet, using mobile app from my HDFC Bank account. They were giving some offer which were valid till 7th Jan, 2015 only. I have done a total of 6 transactions of Rs. 1000, 500, 1000, 1000, 1000, 1000. (Totalling Rs. 5500). Now, the 1st two transaction got credited to my account immediately. But, the not the other four transactions of Rs. 4000. After raising an issue and calling customer...

yesterday i had bkd the cab for my 2 guests from bombay from satellite to ahmedabad airport. the driver arrived on time. But after we loaded the luggage the driver disclosed conveniently that he is totally unaware of road routes in ahmedabad. he was totally new...!! my guests also did not know the route at all. i tried to explain the route but he was blank. last minute we rushed and took my neighbour's car, unloaded the luggage and rushed...

My name is Prakash. My registered mobile number with taxi for sure is [protected]. I booked a taxi for pick up at 9.00am on 09th Jan 2015. I booked a Sedan class taxi. I was told that I will get the drivers detail before 30 minutes of pick u time. However, I got a msg at 8.50 for an indica. I already told them while booking the taxi that I don't want indica at all. I was tols at 8.55 that I will get a sedan car at 9.15. When I called at 9.20am...

I had done a booking with Taxi for sure radio taxi on 3rd january15 for the entire next week starting 5th jan to 10jan twice a day.On 5th morning my cab was booked for 9am and till 8:50 no information was there i called them up they said in the next 15 mins.cab would arrive i again waited but no intimation finally i spoke to senior he said that cab is 1.5 kms away from my home and would reach me in the next 5 mins the cab driver called me...

Dear Sir, I booked a Taxi Cab from ”Taxi For Sure” for Vadodara – Ahmedabad with pickup at my residence in Vadodara at 5.30pm on 8th Dec’14 with Booking ID-TFS-IC-C5869659. The Taxi which was supposed to pick me at 5.30pm did not came till 6.45pm and so i kept calling driver and taxi for sure but they keep on telling lie that taxi will come in 5-10 min. I had to catch the flight from Ahmedabad at 9 pm but due to this delay,...