TaxiForSure Complaints & Reviews

I have booked the mobile app from their app and i received confirmation on the same from taxiforsure. Attached email communication on this. However we have been waiting for the cab and it didnt come, i called customer care and they mention no cabs available. When i asked for more clarification on why was confirmation message was sent, they dont have any answer and just telling we cannot serve the cab now. Result of this i have to pay double...

One of the worst experiences with taxiforsure chennai. I had booked a cab in themorning for 5pm in the evening for aiport. i was told that the booking was confirmed. and till 5pm no sms about driver contact was sent. i called them and they just said sorry for the inconvenience. I told that guy to transfer to a senior executive which he didnt and said nothing is available tillnext half an hour. I had to book another cab and the fact that...

booking reference no TFS-RT-C4845387 DT 19.11.2014 FOR CAB @4.00PM FROM 893, SEC-15, FARIDABAD TO RAILWAY STATION, GURGAON. 1. THE CAB REACHED PICK UP POINT LATE BY 30MINUTES. 2. THE DRIVER DID NOT HAVE ANY KNOWLEDGE OF DIRECTIONS TO THE DESTINATION FROM THE POINT OF ENTERING GURGAON AFTER GGN-FBD TOLL POINT. 3. THE PASSENGERS, INCLUDING ONE SENIOR CITIZEN LADY, JUST MADE IT TO THE TRAIN @6.10PM, WITH BARELY 2-MINUTES LEFT FOR...

ref number TFS-PP-C441132 Cab never came. when i called customer care they said in 15 mins cab is coming. After that 5 mins later i got cancellation when i tracked it. i have already sent email regarding this. My train has been missed. I paid meru Rs 25/km upfront to reach as taxi for sure screwed big time. Customer care executive Gaurav didnt helped me. I paid meru plus also missed my train. who will compensate ????...

Hi, I have booked taxi in advance 3 days before from TaxiForSure Hyderabad and I have not received a call or message that there is Break Down and I came to know when I called up during the time I am waiting for the car to arrive that there is break down. Its very important for me to travel on time and there is no alternative for me during that early hours in the morning. Really very disappointed as I was with my Family and reach home...

I had booked a cab in Pune pickup 5.30 pm on 5th Nov 2014 however I did no got the cab at that time. Later I called their helpline and ask for cab details and they say your booking was not confirmed had just done an enquiry. Which was untrue as I had booked it through mobile app and got confirmation for the same with booking id tfs-pp-c4221403 and I got a message on 7th saying our cabs are not available T 5.30 PM Which is 2 days after journey...

Hi, I am Bangalore and last night was one of the most horrible night I have ever experienced. I was sick and decided not to travel by bike and instead taught of booking a cab from TaxiForSure. It was 8 PM when I booked the cab and the website showed a message saying my cab will pick me up by 9:15. Around 9 pm I called up the customer care to ask if the cab has arrived and to my horror the customer care said that cab is delayed by 15 mins...

Hi, I have booked a Cab for pick up from New Delhi Railway station on 27th October and booking ID is (TFS-PP-C4054873). The booking was confirmed and I got the message for the same. I called up customer care one hour before the pick-up time to reconfirm as I was with family and they said that the cab will be there on time. But when I reached railway station cab was not there and I again called Customer care. This time they kept...

Hi, On 3rd Nov I had booked a cab from this cab service provider in bangalore. They should be named as "Taxi So Unsure" but unfortunately they are known as Taxi for sure-hilarious! Booking ID was TPS-PP-C4212613. Booking was confirmed and they informed that cab details will be sent sometime prior to the booked time. I received 6 SMS with 6 different cab details and driver details, tried contacting the latest one and the driver phone was...

I did bulk booking for one month for 9:30 A.M to my office pickup. They confirmed my booking also.I called to the customer care at 9::00A.M about my cab, they said cab will surely reach at 9:30 A.M.I waited till 9:20A.M and called to the customer care, they said apolozies and promised me that cab will surely reach at 9:45 A.M, after that i received a S.M.S with cab number and cab driver details. I waited till 10:00A.M and called to the taxi...

Hi All, I am staying in Bangalore and last week I had booked a cab from Taxi for sure company and I got an SMS saying the timing and the taxi is confirmed. The cab was booked at night 11.45 PM and I have given the trust to the company. I started waiting in the mentioned location from 11.330 and there was no follow up from the company. I trusted so much the company and told my friends they will call us at 11.45 atleast. Time passed and...

No taxi for sure you book taxi much in advance but they never provide you one I booked it for mysore three days in advance but after confirmed booking they refused taxi half an hour before departure and no one ready to support or even reply on same when contacted so unprofessional unreliable and naive people never use to save your day....

I have booked a cab on 12th oct from new delhi railway station to mahipalpur.generated bill was 277/- but taxi driver has taken 590/- rupees.i have raised complain against that driver and also sent mail but nobody is replied on that and topup of that i am fillowing with customer care and they are responding me sir give me one more days and now they have taken 10 days but till i did not received any response on that.so really taxifor sure...

I recently hired a cab from Taxi for Sure for my travel needs in Delhi on Oct 16 2014. I booked a cab 8 hours in advance from my home i p extension to new delhi station to meet me at 6:30 am. I was assured that a message with driver/cab information will be sent to me 30 mins prior to the booking time. On that day, there was NO sms from Taxi for Sure with driver information, there was no phone call from you people that a cab was ready etc....

STAY AWAY FROM TAXIFORSUE... I have sent the mail to taxiforsure on 12 oct 2014 but no reply till now... this is just a commission agent and taxiforsure not owned their cabs and cars and their drivers are also not in their control... believe or not but you can miss your flight or you can miss your meeting or you can be delay with worst cab service like taxiforsure... this is not a brand like OLA cabs or like Meru Cabs... everything...

I booked a cab with TFS on Sep 25 2014 TFS-RT-C3366186. My booking was confirmed and the cab was suppose to come by 9.30. The cab didn't come till 10.15. My train was scheduled to depart from majestic by 11 pm. When i called the customer care each time, they were promising that the cab will come. If they would have confirmed that the cab will not come, then i would made teh alternative arrangement to reach the railway station. I waited till...

Just wanted to share one of the worst un-professional service provided by TFS. For long weekend 2-5 Oct, I booked a Innova Cab from TFS I was confirmed a Taxi for Sure. I made hotel booking for my family worth 50, 000 based on the same. On the travel day, I got a confirmation message with Driver name and number 30 min prior to travel. I spoke to driver and he said he will be on time. Then my nightmare started. The driver didn't report...

Dear sir/mam, Greeting for the day. I had to take train this morning at 6.45am(North east express) from Delhi to Patna. I booked a taxi by taxi for Sure app & got a confirmation for the same. But taxi didn't come after confirmation too. I missed the Train because of their delay. So, I therefore want to file a complaint against taxi for sure for this. 1. I couldn't get a cab On time & Missed the train. Even though it's very...

I booked a taxi from delhi to noida. The driver dropped me in the middle saying he has to go for tax submission. I requested him to drop me first which he refused badly. He also misbehaved. I called customer care of taxi for sure however they didn't do anything.I asked driver to atleast drop me at a metro station which he again refused, the only option I had was to get down in the middle of the road. Very bad experience, no security at all....

On 29-Sep-2014 there was a scheduled pick up at 4:45 AM from taxi for sure for trip id C3426913 . I got a confirmation message and call from driver at 3:40 AM that he will be at railway station at sharp 4:40 AM . I reached Bangalore along with my 3 months old daughter at 4:30 AM . After that more than 20 times I tried to reach driver on his phone but he didn't answer my call after some time he switched of his phone and again switched on....