TaxiForSure Complaints & Reviews

Hi team, I would like to share my nightmare experience with your company today. My booking number is TFS-IN-C7849978 and I believe you can track my travel request easily through my booking number unless your system is as pathetic as your customer service. This morning I wanted to take my family to the Bannerghatta National Park as they had never been to Bangalore and I do not know when they will be in the town again, I had booked a taxi...

I had booked a taxi from my home in Lajpat nagar New Delhi 110065 to Terminal 1 Airport at 3:30 am . I called the Taxi for Sure team and got it confirmed that Taxi will come but I received the driver number but Taxi didn't came when I called that Driver he told that he has given his Taxi to his brother and gave me another number but no one picked that number . Then I called Taxi for sure but were unable to book another taxi for, then I had...

Please help in justifing the case Ashrani and sriharsh has been dealing my case and has been so irresponsible in resolving a small issue created by the taxi driver, the driver charged 19 kms where my wife travelled only for 5 kms and ash rani says that she will refund my money and will take 8 days or will give cupon for 200rs, but the driver had charged 250+ where the actual will be only about 55rs, this is disgracefull, i in fact asked...

We booked a cab today for 9.30 PM to sec'd railway station(mob no : [protected]). The driver was late by 15 mins. Still we didn't say anything. After boarding, we asked the driver to board to go via begumpet as we had another colleague to board at begumpet. The driver refused and created a mess. We called the customer care and after too much of struggle the customer care spoke to the driver but again the driver refused and created nonsense...

Hi I booked a cab by company Taxi for sure by booking no TFS-RT-C7546007 ( DL-01-YD-5525) from New delhi Railway station to Nyay Khand-I Ghaziabad on 3rd Jan-15 in the morning 8 am and the booking is for 9am. When I reached outside the station and call the cab driver named Virender Jawahar ([protected]), he denied to come, Then I called up again to the taxi for sure customer care where the executive simply said sorry and informed that they...

Dear Concerned, This is regarding the trip taken under the booking id TFS-PP-C7336093 from Ghaziabad to Sector 38, Noida. Once the cab reached the destination around 12:50 pm and the drive closed the trip, there was neither a message for the drive nor a message regarding the debit of my Wallet. The server seemed to be down and even the call center number was not working. As a result of it I was forced to pay the driver Rs. 400, the bill...

It was one of the worst experience, ever with taxi for sure. I was very frustrated with the driver Was extremely satisfied with the taxi for sure till today morning but the cab driver Amul Mehta (GJ-05-BU-8760) was extremely rude and a big time lier was not knowing the route or as i think was intentionally taking the longer route but once i directed he took the route i suggested, neither was having any change with him and wasted...

This is the worst service ever I had received from a company. I had booked a cab on 17/11/2014 in which the driver charged me excess amount. In compensation to that, Taxi for sure had given me a coupon (BNG50) valid for 1 month. When I am using the coupon, its showing you cant use on this phone number, but the booking which I had booked earlier is the same number. I am unable to use this code. I had mailed to Taxi For sure regarding this,...

Hi, I had booked a taxi from TAXI FOR SURE services with the booking reference number Booking Confirmation - TFS-RT-C6860118, and the taxi was booked for 9.30 am on 24.12.2014 for Yeshwantpur Railway Station for a train at 11.30 am, when I received the driver details message at 9.06am, driver called and said he was not coming, I called up and spoke to the consumer care advisor for taxi for sure "Shilpa" at 9.11am who said I will be provided...

Booking ID TFS-PP-C5480446 I am not happy with your level of service for the below reasons. 1. I booked the taxi for 2 pm to be at Airoli TTC Industrial Area for a meeting at 3:45 pm and was sent a confirmation SMS at 1:20 pm with the car and driver details. I was ready at 2 pm sharp however the car was nowhere in sight. I waited till 2:10 pm and then called up the driver. He said that the car had a flat tyre which was in the process...

TFS-PP-C6853734 We had booked a taxi on TUE the 23-DEC-14 to go to Bandlaguda, Hyderabad. Mr. Shashavali, the driver of AP-09-TV-5386 (Cell No.[protected] was supposed to pick up us at 8 p.m. on THU 25-DEC-14. We called[protected] two times and spoke to the operators Mr. Anup and Mr. Pravin. Both of them said the taxi is on the way, but up till now i.e. 8:45 p.m. the taxi hasn't arrived. We are getting delayed. How much time should...

i had refill my wallet on 17-dec-2014 As i have many travel booking.dated 18-12-14 and i dont want to keep cash for taxi service but when i travel on 18th each time i have to pay by cash total 4 taxi rides when i call customer care of taxi for sure they said it some technical error so i tried for book a cab on 23rd dec but all day my cab was not book. now they are not booking my cab ride and nor they are returning my money its...

City/Region Mumbai Mobile [protected] Message We had booked 2 taxis vide TFS-PP-C6542308 DT 19/12/2014 STARTED AT SAME PLCE SHANKAR LANE MALD AND ENDED AT SAME PLCAE CST MAIN GATE. DISTANCE WAS 34 KM IN LOGAN AND 39 KMS IN INNOVA. FAIL TO UNDERSTAND WHY INNOVA TOOK A LONGER ROUTE IN FACT IT TOOK WORLI SEA LINK ROUTE WHICH WAS NOT REQD WHICH RESULTED IN FURTHUR PYMNT OF EXCESS 55 RS.TOWARDS TOLL TAX.PASSENGERS WERE NOT AWARE WITH MUMBAI...

Received the booking confirmation TFS-PP-C6739464 and driver details from TaxiForSure. Driver did not even call to know the pick up point and not responding to the calls. I booked the taxi to go to railway station. Driver phone turned to not reachable. Even customer care was not able to find the driver whereabouts. I had to take an auto in the last moment with triple fare and finally caught the train. Surprisingly I received a soft copy...

Yesterday I had booked a cab through taxi for sure for which i received the confirconfirmation msg as: VISHAL MANI [protected];Hatchback DL-01-RT-3677.Rs49.00(4km)+Rs14.00/extra km+waiting, toll, prkg, MCD & Interstate Tax extra. Track Taxi: http://tfs.my/BFM98F . -TaxiForSure This cab was used by me to drive from my residence at cr park, new delhi to rajrajhans appt, opposite aditya mall, Indirapuram, ghaziabad where my sis went and...

I have my booking from Ghaziabad railway station(booked taxi earlier) at 10 PM on 21 dec-14, having booking confirmation no. TFS-RT-C6718907, till 10, i didn't receive the driver details so i called up for status and they said they will be arranging the taxi in 15 minutes and after 15 min, they are saying they are not able to provide any taxi, not even after 15-30 min . I am really dissappointed with taxi for sure and in future, i will not...

I had a booking for 20/12/2014 8 hours 80 km package which was booked on 19/12/2014 afternoon. Trip#5 TFS-IN-C6567385 I got confirmation email and SMS. On the day of travelling, I did not receive any taxi details, I called them several times, they pickup and disconnect without saying hello. Finally they picked up and said taxi is coming in 15 mins. Then I called them again after 20 mins. They said taxi is given to advance booking,...

We booked a taxi to go to the station. At the requested time as the cab hadn't arrived we called and they claimed that the driver called and since he couldn't get through he didn't bother coming. We patiently requested them to send another car. They agreed. We waited for over half an hour. Finally when we called they said that they forgot and that there was no car available taxiforsire is the worst company....

I had booked a Taxi from the App for 11:30 am a sedan class.Till 11:45 the driver didn't call.I called up the driver he said he will take 45 mins more.I called the customer care which held me kept waiting for 20mins just to talk to the driver.This is the first and the last time I was booking a taxi from Taxi for sure.A real bad experience. Bye.Amen....

Taxi for sure Waste of time and money. I had booked cab for 5:45 pm on Dec 14, 2014 from Jalahalli cross to Kengri, I received the sms around 5:35 pm about driver details. When I called the driver, he told he is not coming to pick. I called the customer care 3 or 4 times call was busy. It was already 6.15 and still waiting in road for 30 mins with my senior citizen parents and small baby. Finally customer care rep picked up the call, she...