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TaxiForSure Complaints & Reviews

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Last updated Dec 10, 2023
Complaints 680
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TaxiForSure reviews & complaints page 29

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D
DevKumar83
from Delhi, Delhi
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CaB didnt reach- kept waiting for 2.30 hrs

Address:New Delhi, Delhi

I booked a cab from taxi for sure on February 07, 2015 for 10.30 hrs. for my family from railway station to Laxmi Nagar. First they confirmed my booking for 11.00 hrs but the cab didn’t reach to pick me up on time. I was waiting outside the railway station for the cab with wife and two years old son. When I called their customer care executive, they assured me that cab will reach at 11.30 hrs. Keeping in mind the situation of Delhi, I thought...
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D
DevKumar83
from Delhi, Delhi
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Can didnt reach

Address:New Delhi, Delhi

I booked a cab from taxi for sure on February 07, 2015 for 10.30 hrs. for my family from railway station to Laxmi Nagar. First they confirmed my booking for 11.00 hrs but the cab didn’t reach to pick me up on time. I was waiting outside the railway station for the cab with wife and two years old son. When I called their customer care executive, they assured me that cab will reach at 11.30 hrs. Keeping in mind the situation of Delhi, I thought...
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J
just raj
from Gurgaon, Haryana
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torture for sure

Address:Bangalore, Karnataka

Worst cab service in the city. Terrible mobile application, Terrible call center executives, Terrible Twitter handle, Terrible cab drivers. they are BIG CHEATS. NOT SAFE FOR WOMEN TOO. they have ARROGANT MANNERLESS EMPLOYEES, FROM TOP TO BOTTOM OF THIS FIRM. These ppl have record of Never sending taxi on time. Their call center ppl just keep on sending the driver details, but no driver vl come to ur place. DON'T go for TAXI FOR SURE,...
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V
Vijay Ll
from Hyderabad, Telangana
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Wrong meter reading

Address:Hyderabad, Andhra Pradesh

we have been hiring Taxi for sure cabs for commuting to office for the past 4 months. Earlier it used to show the distance as 10.9 or 11 Kms. Now for the past 10 days it is showing as 12 Kms. More over the bill also does not seem to be correct. Please do not deceive customers...
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J
jainamit1708
from Jaipur, Rajasthan
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Cab did not turn up.. Worst experience_ Woudl not recommend to any body

Address:Jaipur, Rajasthan

Worst ever experience with Taxi For Sure.. Would not recommend to anybody. I booked two cabs in Jaipur at 20.31 on 15th Feb 2015 and booking time was 22.30. Booking was confirmed by the Taxi For Sure. It was 22.15 and i did not receive any information of driver. I got in touch with Customer care and they told me that there would be delay of 1 hour. This was the point when i got frustrated but as there was no other mode of transport available...
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T
Tarun Kushwaha
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Poorest service from each aspect...

Address:New Delhi, Delhi

Dear, I have booked 2 sedan taxi last night from Hazrat Nizammuddin to Brij Vihar GZB for today 1030 AM. Both the taxi came on time to pick my guest and without waiting them my guest left in the taxi towards Brij Vihar. First taxi was leading while other one was following the same. After arrival to the destination both Taxi asked to pay 455/ and 505/ respectively. Which my guest paid and asked for receipt but driver denied for receipt. ...
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K
kirankotha
from Bengaluru, Karnataka
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Did receive the booked cab. called them 10 times

Address:Bangalore, Karnataka

Hi, On 14th Feb, at 10 Pm I booked a cab online from Taxi for sure. the booking time is 6 AM. Till the time i filed a complaint (8:00 AM) i didnt receive a cab. We need to attend sisters marraige and because of these people, I was not able to reach there on time. the mental tension i and my family faced is unexplainable. This is not the first time we are facing this. every time i call the driver, they say either the booking...
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A
ajain89
from Delhi, Delhi
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money laundering

Address:New Delhi, Delhi

hi team i am ankit use taxi for sure ride and use mobile application to pay an amount through wallet money. since last 10 days i am facing an issue of money laundering from my wallet account. i am chasing taxi for sure since then and nobody did take any action. This is serious concern and i have not received any resolution my credit card details are at stake in taxi for sure mobile app....
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S
sandeep82sharma
from Pune, Maharashtra
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not deliver taxi and disconnect my calls

Address:New Delhi, Delhi

Hi Team, Thanxs for making my day into worst day ever. I talk to your executives on phone for approx 80 mins between 6:50 to 9:30 pm and still not get satisfactory response. Even the executives and supervisor both disconnects my phone several times. I sincerely feel that words cannot express how truly I frustated right now.I think I need to file case for inconvenience that has been caused because of you. I waste my 80 calls that mean 80...
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Address:New Delhi, Delhi

Dear Taxiforsure, I'm regular custome of Taxiforsure, I always use your service for outstation and Delhi transportation. I used to book through mobile app using mobile no.[protected], or by calling your customer care by using my mobile no. [protected]. But in my last booking which was done through mobile app using no. [protected], I had face such a bad experience, I'm afraid to use Taxiforsure in future. I have booked taxi from airport...
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C
cdilip05
from Delhi, Delhi
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not provided service even after cab is confirmed

Address:Bangalore, Karnataka

I had booked an taxi with taxi for sure for an railway station ref num Thanks! TFS-PP-C9918513 @ 11 p.M., Feb. 6, 2015 is confirmed. Taxi is not arrived till 11.15 pm I called driver he told you he is not able to come and due this I had faced lot of problem with my family....
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H
Hitanshu Khatri
from Delhi, Delhi
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Taxi confirmed but doesnt come

Address:New Delhi, Delhi

Hi Taxi4Sure Manegement Team.

This is an escalation email against Taxi4Sure.I would request you bring to the picture of your Senior Management.

It is happened multiple times with me, when the inspite of Driver Confirmation on my mobile, taxi did not arrive at my pickup point- and both being AIRPORT Drops.

I would like to bring to your notice these 2 cases.

1. TFS-AT-C9217591: I received...
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M
MadanThota
from Visakhapatnam, Andhra Pradesh
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Fake Message, Inefficient staff and careless customer care

Address:Mysore, Karnataka

Name: Madan Thota Address: Kuvempunagar, Mysore Phone No: [protected] Email ID: [protected]@gmail.com 1. I have booked a cab through Taxi for Sure at Mysore on 3rd Feb 2015 much in advance for 5:00 PM pick up and the booking was confirmed on call with SMS received. 2. Since I didn't receive a call from Santhosh D S ([protected]) till 4:50 PM, I called him atleast 8 times, but there is no response. 3. I called up Taxi for Sure again...
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P
preetin
from Delhi, Delhi
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Taxi For (not)Sure

Address:New Delhi, Delhi

I am using TFS services for a while now, with a mixture of good & bad experiences. But a shocking thing happened today. I booked a taxi on 9/feb/2015, with the reference TFS-PP-C10244923. This was for a taxi at 8.00am on 10/feb/2015. I received a SMS & email confirmation for this booking. However, to my surprise, neither did I get the driver details, nor a taxi. can i know, why did i get a confirmation, when no taxi was suppose...
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Hi There, I recharge Taxi for sure wallet with Rs.4K in November for some function in my house.So that relatives who are coming they can utilize the cab's easily. But I feel its a Biggest Mistake I did, on 23 november 2014 .I Booked 4 cabs from that only 1 turned up and the one which came, for that also cab driver was not ready to give my luggage after finishing a ride .Stating He wants money.He don't know any Wallet refilling and...
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S
SUSHIL GOENKA
from Pune, Maharashtra
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NO PICK UP AND VERY RUDE ANSWER

Address:Ahmedabad, Gujarat

I BOOKED THE TAXI FROM AHMEDABAD (KALUPUR) RAILWAY STATION FROM 7.30 IN THE MORNING, FROM KALUPUR TO NARANPURA AND THE TRAIN GOT LATE BY HALF HOUR, FOR WHICH I WAS READY TO PAY WAITING CHARGES AND I INFORMED THE SAME TO DRIVER KANUBHAI DESAI, BUT WHEN I ARRIVED AT THE STATION HE WENT TO TAKE THE OTHER PASSENGER WITHOUT INFORMING ME AND I HAVE TO COME THROUGH AUTO RICSHAW. I CONSIDER TAXI FOR SURE AS HOPELESS AND WORST SERVICE. NOT...
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A
anandgaurav
from Mumbai, Maharashtra
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Over charges

Address:New Delhi, Delhi

Today[protected] booked a taxi from mata chanan devi hospital to nagli dairy. booking reference no TFS-PP-C9930597 @5.30 PM. Your company has provide me taxi DL-01-YD-9818 Driver name- Shiv Kumar (M:[protected]). As per details I received total distance is 12KM and fare is Rs. 211. but as per our previous booking details total distance b/w mata chanan devi hospital to nagli dairy is 9KM. Please check these booking ID : TFS-PP-C9258433, C9420777,...
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S
sumNandish
from Bengaluru, Karnataka
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Worst Service Twice

Address:Bangalore, Karnataka

Booked the Taxi by 3.30 for 4 pm today feb 5th 2015. Customer care gave Govindappa driver no. Called up the driver, driver is telling" i dont have information from taxiforSure". Then called back to Taxiforsure. Again the customer care person told. govinda ppa will come in 15 min. called up Govindappa. Not ready to come at all. then called Taxiforsure & got Manujanth driver no. Manjunath not ready to come. Again called up taxi for sure....
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Address:Jaipur, Rajasthan

DEAR SIR i have booked taxi from taxi for sure on[protected] from kirti nagar jaipur to narayan singh circle bas stant jaipur with mobile no [protected]. my travelled distance was 5 KM & fare is 59 rupee.i have again booked taxi on[protected] from same place kirti nagar jaipur to narayan singh circle bas stand jaipur but now travelled distance is 8KM fare is 89 rupee. i have both bill of journey . Starting & destination point...
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N
Naveen Verma 1983
from Hyderabad, Telangana
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Worst Cab Sevice

Address:Hyderabad, Andhra Pradesh

Two incidents happened with me:- 1) Booking Id:TFS-RT-C5118025- On 25th Nov. 2014; I booked cab from Secunderabad Railway Stn. to Bachupally, taxi came on time but driver denied to take the luggage, he was telling that they don't allow so much luggage, I told that I have already informed, but he was not agreeing & told that pay Rs.100 extra for luggage then he will keep the luggage.Therefore I cancelled the taxi & behaviour of driver...
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