TaxiForSure Complaints & Reviews

i booked taxiforsure for today morning at 08.15am from Malleswaram to Singnayakanhalli. I got the driver details as Vijaya Kumar .S Tata Indica AC KA-46-3832 at 07.35 am but his number was not reachable i tried customer care but nobody took my call. if they can not provide the service they should not take the booking....

I had made a booking on 12th dec 2014. While booking I made sure and told the customer executive six times that I will be in a class n won't be able to attend driver's call..and that they should tell the driver the same and make sure he reaches on time. Driver was supposed to reach at 7.15PM. When I called him he said he would take another 20mins to reach. Then when I called customer care they told me to wait for 15 mins in a careless chalta...

Today morning I booked a cab from Taxi for Sure. I got booking confirmation message as well as the driver detail messages. When we tried to contact the driver. The driver is giving reasons saving he is in Electronic city and he cannot come. How can they refuse to provide service when our booking was confirmed....

Hello, Today I used the TFS service (TFS-PP-C6074863) for the 1st time for my wife. She books OLA Cabs 2 times every day for her office commute to Cummins, Balewadi from Bhatewara Nagar, Hinjewadi and return. The distance varies between 6.6km to 6.9km everyday in Ola Cabs' meter. I can send you all the OLA Cabs' bills of last 2 weeks at-least if you want any proof for the same. Today, the TFS driver reported 20-25 mins prior to our...

I booked Taxiforsure for 10.12.14 from Mantri Mall, Malleswaram to Singnayakanhalli, Doddaballapur road at 08.15 AM in morning. I received the cab details (KA-25-D-3803)and driver details by 07.35 am. but when i called to driver his number was switched off then i tried customer care. They told that vehicle will come on time they will try to speak to driver and will get back to me. till 08.40 i continuously tried customer care but nobody was...

Dear Concerned, This is regarding the trip taken under the booking id TFS-PP-C5970751 from Jeevanahalli, Maruthi Seva Nagar to HSR Lay out. Once the cab reached the destination around 8:10 am and the drive closed the trip, there was neither a message for the drive nor a message regarding the debit of my Wallet. The server seemed to be down and even the call center number was not working. As a result of it I was forced to pay the driver...

To the concerned, This is with regard to the driver of taxi number KA-41 A-8179, and whose name, as per the message received was Suresh B. The taxi was booked by my colleague via the app. The pickup point was the Fedex Hub near the Nelamangala Himalaya Drugs factory. The driver was supposed to come at 4:30 PM but reached at about 5:00PM. We got into the cab and started the journey. After driving for about 5 mins the driver asks us...

TFS-PP-C6005003 I booked a cab for 5:15 pm (10th Dec) from olympia tech park. I didn't receive any call from driver. When I called him @5.15 pm, I was informed that I should call back to the office and he won't be coming. I again called the customer support and I was informed that I will get a can in 21 mins. I didn't get cab on time again. When I called back again I was informed that I will have to wait for another 15 mins. I asked...

Booked a cab on dec 09 2014, 4 hr 40 km package, for dec 20 9.15 pick up.from HAL...spoke To driver raghuchandra KA-04-c-5243 and gave him directions...he did not call back ..when i called Him to check where he was...he says yes i m coming to cmh road...when i tell him i told you to come to HAL he says " no i cannot come there u will get another cab n puts down the phone..after trying to reach taxi for sure for one hour they say we r sorry...

Booked a 4hr 40 km package on Dec 09, 2014. for pick from New Tippasandra, Bangalore at 9.15 am. The booking was confirmed received drivers details Driver Raghuchandra R (Ph [protected]) KA-04-C-5243, Spoke to driver gave him directions, he did not call back, when i called he did not attend my calls, neither called back, reached him after some 4-5 calls, he says " i cannot come, some else will come they will contact you", Tried to reach taxi...

Hi, I booked a cab from TaxiForSure in the morning. I wanted the taxi to be at the source (Old Airport Road) by 7:30 pm so that I reach my destination(Anand Rao Circle) by 9:30 pm. But the taxi driver calls me at 8:15 pm and says that he is still in Banashankri and will require 30 mins to reach the source. This is the kind of hopeless service "TaxiForSure" is providing. I called the customer care 3 times to know the status of my complaint...

MY FAMILY AND I FACED SEVIOUR PROBLEM IN REACHING BACK HOME AT MIDNIGH WITH 3 MONTHS OLD KID, MY BOOKING WAS CONFIRMED ALMOST 5.30HRS BEFORE SCHEDULED PICK BUT THEY STATS NO CABS AT THE LAST MOVEMENT NO ONE CALLED BACK AFTER THE LONG CONVERSATIO N WITH CALL CENTER EXE. THEY ARE LEAST CONCERN OF THE CRITICLITY AND EMERGENCY WE MIGHT BE IN I WANT THEM TO ADDRESS THIS AND I DEMAND A EXPLANATION. MY BOOKING NBR :TFS-PP-C5818111...

Booked taxi for sure a day before.Day on which I have to use the service I called them they said they are coming in ten mins.After that I waited for 15-20 mins and on calling back they said they are not able to arrange the cab and are sorry for that.I missed my Volvo because of them had to suffer a lot. If you cant provide this has to be acknowledge atleast 4 -5 hours before.Never use taxi for sure as they are not reliable and worst of worst...

I made 3 bookinggs on Taxi for Sure for travel in Chennai on Nov 28/29. However, in the very first one the driver called me 10 min before scheduled pick-up time to say that he would be one hour late. When I protested, he was rude aand cut the call. I immediately cancelled the other 2 bookings and will never use Taxi for Sure. Better rely on FastTrack or if you want really clean cabs and courteous drivers go for Bala Tourist cabs....

TaxiNOTTTForSure...Booking ID- TFS-AT-C5750922 -Booking done at 5:30 P.M for a pick up at 11:00 P.M from the Airport...At 10:45 you tell me you are sending driver details and then at 10:50, there you have no drivers available near Airport...Totally disappointed ..will never ever have a ride with you people..And will spread the word among my friends and the Corporate circle as well...Highly unprofessional service!!!...

I had booked a cab from ardee city, gurgaon to kashmiri gate, new delhi and the driver asked me to 730 while the actual amount was for 530 but since i received the actual amount message little late I paid him Rs 730 but again called him to return back Rs 200 which he agreed to return but for the past two days he is making a fool out of me and is not returning back my amount. His contact number is: +91-[protected], plus he definitely belongs...

I book a Taxi in advance for 8:45 am for my office.But at 8:25 am the driver called me and told me that he will reach at pickup point by 9:30 am and when I asked why there is no any answer from his side and call was cut.Then I call the customer care they told me that your taxi will reach by your pickup point on time . After 2 mins cab driver again call me and told me very rudely that I told you to book another taxi already then why are complaining...

I had a ride with taxi for sure cab today 24 November 2014 10.30 am from hulimavu to satya sai hospital Bangalore. The total amount charged was Rs.357. I also had an amount of 500 in taxi for sure wallet. The driver told me to pay cash as he doesn't know about wallet. I tried calling 10 times to customer care but there was no response at that moment. I had to pay the driver cash 360 and also the same amount was deducted from wallet. I...

I was asked to pay by cash even after the amount got deducted from my account wallet! I asked the driver that cash is paid buy wallet but he insisted me to pay by cash (As per him that is the only option). I travelled 6.5 KMs according Google Maps but their meter showed me 7Kms. Amount deducted from wallet 91Rs. Amount charged by the driver 100Rs (As he was not having the change to return)....

Even after calling 4 times in the past week my complaint has not been resolved. I also had a conversation with the supervisor on phone and he promised me a speedy resolution of the issue but nothing has happened since then. Every time i get different responses like No complaint has been raised from my side or You will get a call back within next 48 hours etc. Please look into the issue and try to resolve it ASAP. Its a simple problem....