Teleperformance Complaints & Reviews

Our training for CxLoyalty campaign WAHA started on August 16 2022. This is a travel account. Since the training day 1, the trainer would only discuss for a total of approximately 2 hours a day, some weeks a total of 2 whole day no training just logged in to our work PC. We did not take the nesting phase 1 and only went the normal training routing for two weeks. During that 2 weeks of supposedly taking calls, on its last 2 days the trainer would appear and discuss critical tool navigation (wspan) without having us do the drill one by one. He would just squeeze all the information into our heads last minute and would leave us with really small amount of tool knowledge, almost no tool skill. Then the 2nd nesting phase arrived, Monday we did not take calls again and on Tuesday, he left us witg a message on viber saying he would no longer be our trainer and that we should wait for our new trainer. Worst was, he left us with a schedule to go on avail, without a trainer! Most o[censored]s from WAHA were afraid to take calls, while few were forced to go on avail even messing it up. Wednesday, new trainer arrived but did not seem to hear us, our dilemma, and just instruct us to go on avail. He was like the former trainer who would appear once in a while. Now, some from WAHA already went NCNS. Some o[censored]s who were still hanging on tried to file ticket. Please help us and our team go a thorough training specially that travel account is no joke we might incur costly mistake due to little knowledge we had.

I was a trainee in teleperformance however i had late with valid reason snd ny trainer terminated me and i keep begging her please do not do it even cry to her she's not listening she don't have consideration although im always updating her in everything she dont care about her trainee her name is frecy lou please help me and do actions about it i dont wanna lose the job in teleperformance i been wanted to work in this company

They terminated me without any reson or proof

I worked as a customer service executive in intelenet global services limited at hebbal, banglore., from 19/04/2017 to 30/09/2018. I quit the organisation without serving notice period for family suituation. Now I'm in need of getting job but company do not provide my experience and relieving letter.
my contact No: [protected]

After selection on 23th aug i didn't get any induction meeting mail it's been one month now, none of your employees is helping to get induction mail or receiving calls, i have completed all emails and submitted documents too but they did not respond me after my selection in there company

Hi, i am mohd ameenuddin aijaz, i was selected on 23rd aug in teleperformance and my joining was on 5tg sep 2022 but i didn't get any induction meeting mail or something and they are not even responding to there selected candidates and I am facing this from one month, from one month I was waiting for meeting link, what kind of staff do you have they are not supporting and processing meeting at the right time

Actually i applied for a job on 15th of june and got selected on 3 july and got joining letter on 9 july... Training start on 9 august but on 10 august i get mail for resigning without any information and i tell to trainer about this then she told me it's by mistake... It will resolved soon... And i am still on training... Today is 9th September but still issue not resolved and even not getting any confirmation just only thing we getting is empathy and hope from the senior's nothing more... And even main thing in this 3 month we even don't get even a single penny for this job and got a mail for notice period to pay 14000 to the company but still confused what to do...In short we have wasted 3 month for this job and still issue not resolve and even not confirmed about job ...waiting for response since over 1 month

I have resign form teleformance on 14 of. July and completed ma resign period also but the company have terminated me by saying that in resign I have chosen non performance category because of that the company is terminating me.
If company is terminating me than why my Hr and tl told me to serve resign period.
I want perfect reason for terminating me form my company or else I will go tho labour court.
Name kumar kushwaha
Emp id. [protected]

Hi Team,

Few days bck .. i was interviewed for google shopping process . I came across the opening through Abhishek’s reference . He told me its a wfh process. Later .. Shivani took the interview. The metal test . Then after clearing the metal test . I was told by shivani to be prepared for ops round which didn’t happen inspite of waiting for 2 days. She didn’t bother to inform me . I regularly tried contacting her btt she didn’t reply to the calls. Only she wrote will inform you . All this happened on 30th August. After calling her from different no . She informed me the batch has been completed. No one bothered to took my last round of interview. Is this the professional behaviour of such renowned organisation. I mean they all wasted my time.
I really hope to hear from you soon.

Hii, this is Rushiya Begam Shaik working in teleperformance I didn't get my aug month salary and I don't have any updates from my bank about salary it's very irritating.please solve this issue as soon as possible my trainer name is mou das and worked in Mohali, punjab.my employee id is [protected] and phone number is [protected].

Hi team
This is inform you all that Tp payrol and HR team harrasment to employee as I had worked with TP for 4 years and paid the notice period charges now my concern are many but I will elaborate
In few
1) To had harrassed me for 5028 which was debited when my NT ID GOT CHANGED and promoted as asst manager in nov'21 salary for which I had to chased for 6 months no one was ready to help me and lastly where in had asked...

Already submitted my resignation on July 26th 2022. Have not received my full and final settlement and not even a single update despite multiple emails. Moreover my account has been blocked too. Managers and supervisors are not helpful. HR, Employee care and payroll team are not responding. Need urgent help. Or kindly suggest if I need to consult a legal advisor to fix this.

I have joined teleperformance company on 17-aug-2022 n i got the offer letter too but due to my adhar card number already registered in company my 15 digit employment code is not generating plz kindly help me out...

I did send before my complain and 2 people called me and told me they will be contacting me again next day regarding to. But till now no one called. So please I will not come or submit my id or the headset till I know that you did take an action

Hi

I am an ex-employee of this company (Serco) joined on 21-April-2015 as R2R Manager in Mallory process and left the organization (Intelenet Global Services Pvt. Ltd.) on 9-Feb-2017.

I visited its office at plot number 408, Udyog Vihar Phase 3, Gurgaon office on 18-Aug-2022 at 12:45 PM IST to meet HR and handed-over PF transfer request Form 13 duly signed by me at the security gate post confirmation from HR. I didn't receive any confirmation email or call or any update on the PF transfer request form.
I had been doing follow-up by calling them on their reception number[protected] but they don't entertain me and asked to contact HR whose numbers are not available with them.

A pathetic experience I had with this organization and not sure how to get the issue resolved.

Thanks!
Sanjay Kumar Agarwal
(Ex-employee)

I want help. Actually I have a complaint against Teleperformance company. This company is hiring candidates nowadays for Customer Care Support. But after all the formalities even they took our personal details from us like bank account details, aadhar card details, pan card details etc. and after taking all the personal details they said that I we can't hire you because there is no requirement. Me and some candidates have pit so much effort into this job like we bought a new laptop, we took the connection of wifi after all that at the last moment they said that we don't need you. Even we have offer letter too. They gave offer letter to us. Please register my complaint because we all candidates are coming from a middle class family and it's not easy for us to buy a new laptop and wifi connection suddenly.

Hi I am Jatin Santosh Pawar Emp Id - ii00081473 Company Joining Date 29/01/2019 Last Working Date 30/10/2020
Due to Covid 19 work from office allowed nahi tha aur nahi muze work from home ke liye PC nahi mil paya. 7 month I am sitting in my home without work and salary. isliye maine Mahendra Amberkar TL and Nasreen TL se baat karake resignation letter deke resign de diya. agar covid 19 restriction ki vajah se work from office me allowed...

I'm Neelanjan chakraborty I got selected for the teleperformance voice process after completing all the test but while onboarding filling my employee details it shows my adhaar is already registered with the company but I never worked before but three months back also I cleared the all test and i told the last hr I can't join due to some issue so after three months now again I cleared all the test but couldn't go further at onboarding as it shows my addhar is already registered so kindly resolve my issue Im looking forward to work under your guidance and company.

The HR sushmita, Bangalore, first contacted me regarding the customer support role (permanent work from home). I completed all the interview levels and got shortlisted. Then all the candidates were provided training through Google meet. During the first day of training she called me in the afternoon and asked me to leave the meeting immediately, and I did so. She told me that she will inform me when to join the meeting, but she never called or texted regarding the training. The next day I discovered that she removed my name from the list against my will. I called and texted her many times, she didn't answer any of them. She removed my number from the whatsapp group too.

Hi,
This is Riya Dutta and ive worked for Teleperformence for 9 Months and on my termination date they have promised me my Release letter and experience certificate will be given after 45 days. And it's more than 45 days and no one is helping every HR I've contacted multiple times is saying we don't know anything about that we can't do anything. I've also mailed to help desk to no avail. My employee ID Is -610989...