| Address: Chennai, Tamil Nadu |
| Website: www.consumercomplaints.in/the-hindu |
My hindu subcription id no. Is [protected]. Hindu ref id: w2016021esub0052. My son has subscribed the hindu english daily news paper through online vide his mobile no.[protected] for a period of one year from november 2016 to 31st october 2017. For some time we have received papers daily through local agent. The delivery address is: k. Thiraviam, 5/266, 5th street, k. R. Colony, tenkasi-627811, tirunelveli dist. From last may 2017 onwards paper is delivered erratically leaving many days unsupplied.
The details are as under: may 2017 (14th & 21st), june - (11th, 18th & 4th (3 days), july (5 days-8th, 22nd, 24th, 30th & 31st), august (16 days — 1st to 5th, 7th to 8th, 13th to 17th, 20th to 22nd, 27th & 28th), sept. (10 days — 1st to 5th, 19th to 21st, 29th & 30th) and for october (12 days — 1st to 12th). I have not received the papers on all the above days. I made several complaints over phone to customer care services and the regional marketing manager at tirunelveli, but in vain. The agent man says that as for as the paper meant to be supplied to me is a free issue and hence as and when received only he can supply.
Kindly arrange suitable compensation for the above non-supply.
K. Thiraviam (Mob. No.[protected])
5/266, 5th street, k. R. Colony, tenkasi -627811,
The Hindu customer support has been notified about the posted complaint.
I have problem in getting the magazine from day one. After multiple follow ups I got it for three weeks and i stopped receiving after that.