The Hindu Complaints & Reviews

Subcription no [[protected]] valid from 16-11-17 to 14.11.18.

Till date paper not received. Understood instruction not sent by hindu to the agent.

It looks like that hindu is not paying service charges to the delivery agent. Hence all salem agents stopped supplying news paper to the personals who apply through net.???

No body is answering tel[protected] as advised in sms.

I am not sure is hindu functioning regarding complaints.

Very very poor system.

If hindu is not interested to supply news paper please repay the money to my account.

..

Dear madam/sir,
I have been an esteemed customer of the hindu since 2009.
I have paid the subscription fee on 11th sep 2017 before its expiry date to continue the paper to my home without any interruption.
Details of billing are as follows:

Payment information

Subscriber id : [protected]
Hindu reference id : t20170910esub0170
Amount : rs.899.00
Bank reference id : ol[protected]
Date of transaction : mon sep 11 10:13:32 ist 2017

But since october 1st news paper is not delivering to my home.
I have complained about this issue to our area (Saidabad, hyderabad) person concerned mr. Kiran kumar (Kirankumar. [protected]@thehindu.co.in) but he has not taken any action on this.
I have also asked the paper distributor mr srinivas but he says "online subscription people will not get the paper on time he insisted us to pay through him either cash or cheque"
I have exhausted with this and iam going to complaint this in consumer forum.. And also i will sue you in the court of law if you wont take the proper action with immediate effect.

I have subscribed to above weekend tabloid but yet to receive a single copy even after more than 2 months have passed. Kindly ensure delivery of the same at the earliest.
My address -
Somyajeet sahu
C/o-sushanta ku sahu
At/po - budharaja near temple gate (Infront of iocl petrol pump)
Dist-sambalpur
Pin-768004
State-odisha
Contact no-[protected]

Date of incident: from nov 1, 2017.

I had subscribed and paid the 6 month subscription fee in october 2017 and was supposed to receive the newspaper from nov 1, 2017. It has been 9 days and still they have not delivered newspaper. I have called the customer care and informed them every day regarding this and i have emailed customer care on nov 8th. My complaint was supposed to be prioritized and executive supposed to call me. There is no action taken whatsoever. Complaint no: a098534

Desirable resolution: either deliver the newspaper asap or refund me the amount of rs 899.

On 4th october i put up a request with the hindu customer care to change the delivery location of the newspaper as i had shifted to a new location.

Since then i have personally called them more than 20 times for the same and they seemed to have closed my complaint over and above. I gave them the option of refunding my money back. But still no action from their end.

Sir,
I subscribed hindu e paper for one year since three months but my account was temporarily suspended since four days back and i do not know the reasons of such discontinued service. I tried to contact your service care toll free no[protected] but i could not communicate telling that line is busy. Pliz give any care no. To communicate your customers care. Pliz allow to activate soon again my id_ibochou. [protected]@gmail & mob no.[protected] as before. I am really enjoyed hindu e papers. If any my mistake, tell me i will fellow your suggestion. Thanks you.
Your
Ibochouthiyam

We had subscribed to "the hindu" english newspaper on 28th september (Subscriber id: [protected]).
The promised date of delivery was promised on 16th october. Till date, there has been not a single newspaper delivered to our office, though the amount has been paid in advance.
The customer care of this newspaper is rarely responding, especially through emails, and the telephone operator just gives false assurances about the escalation of the complaint, which has already been registered over three times, with reference number: a090435.
Till date, not a single distributor of "the hindu" has contacted us about the distribution.

It is disgusting that such a reputed group is indulging in fraudulent practices by not supplying the paper even after full subscription amount is received, either there is an issue with the vendor or with the mis management group of people who are involved, have been complaining over phone from october 25th till date the query is not resolved, for namesake one gentleman from hindu group has supplied paper on 30th october and after that the same has been stopped
What happen to the loss of paper for 42 days, is hindu group is going to pay the amount with penal interest

Regards
N v subramanian
[protected]

On 21st october 2017, i receive a call from hindu office about my subscription renewal, and a link has been sent to my mail id - [protected]@gmail.com.
I had activated the link and renewed my subscription amount of rs.1664/- through icici net banking on[protected].
Payment information

Subscriber id : [protected]
Hindu reference id : t20171021esub0670
Amount : rs.1, 664.00
Bank reference id : ol[protected]
Date of transaction : mon oct 23 10:54:45 ist 2017

But today on i received an sms from hindu tirunelveli that my expiry will be on 15.11.2017 and the amount is rs.1279/-

As i have already paid an amount of rs.1664/-, kindly refund the extra amount please

I am a resident of cpwd complex, domlur, bangalore (Qtr no. B/157). Though my news paper subscription is upto december 2017, for the last one week i am not receiving the paper. When i contacted the earlier vendor (Mr. Praveen), he informed that long back he has transferred the vending to a new person. I anticipate an early response and redressal of my grievances.

Subscriber id : [protected]. I paid the annual subscription amount of rs 899.00 online on 18th september, as my previous annual subscription of the hindu newspaper was 20.10.2017. But from 21st on wards the delivery of paper was stopped and when i contacted the agent, he said that your subscription ended and you have to renew.

From kn anuradha
Hyderabad

I am not getting newspaper before and after subscription amount paid last 1 month even though i am calling the the hindu customer care on daily. I am fed up and making complaint about that there is no solution oriented service from this big organization. Please consider my request and do the needful of getting or reaching the newspaper to my home atleast my tomorrow 23.10.2017.

Ref, no a0812269 and subscriber number [protected] paid annual subscription on 11th september '17 for year 17-18 for hindu english paper, but no paper delivery till date even after register a complaint more 5 items.

I have call almost five tines called to their customer care no response except registering complaint

No response even after calling chennai head office several times and no commitment received so far

My hindu subcription id no. Is [protected]. Hindu ref id: w2016021esub0052. My son has subscribed the hindu english daily news paper through online vide his mobile no.[protected] for a period of one year from november 2016 to 31st october 2017. For some time we have received papers daily through local agent. The delivery address is: k. Thiraviam, 5/266, 5th street, k. R. Colony, tenkasi-627811, tirunelveli dist. From last may 2017 onwards paper is delivered erratically leaving many days unsupplied.
The details are as under: may 2017 (14th & 21st), june - (11th, 18th & 4th (3 days), july (5 days-8th, 22nd, 24th, 30th & 31st), august (16 days — 1st to 5th, 7th to 8th, 13th to 17th, 20th to 22nd, 27th & 28th), sept. (10 days — 1st to 5th, 19th to 21st, 29th & 30th) and for october (12 days — 1st to 12th). I have not received the papers on all the above days. I made several complaints over phone to customer care services and the regional marketing manager at tirunelveli, but in vain. The agent man says that as for as the paper meant to be supplied to me is a free issue and hence as and when received only he can supply.

Kindly arrange suitable compensation for the above non-supply.

K. Thiraviam (Mob. No.[protected])
5/266, 5th street, k. R. Colony, tenkasi -627811,

1. I am raghavendra singh my hindu news paper subscription no [protected] and i have done renewed on 08.08.2017
Details are as follows received in my mail id
Ubscriber id : [protected]hindu reference id : w20170908esub0014
Amount [ inr ] : 899billdesk si bank reference id : jsbi[protected]
2. I am not receiving news paper from 17 sep 2017 to till date and i have given many times complain to your toll free number but till now no any action when i have spoken to vendor he is telling that he have not yet received updated list hence he is not able to provide news paper
You are requested kindly solve the issue on priority basis.
Thanking you

Hi team,

I have renewed my yearly subscription of the hindu for the amount of rs. 1200 through citrus pay (The link which i got from the hindu notification message) for this year in 30th september 2017 and i received a message states 'thank you for subscribing to the hindu' but still now i couldn't get the newspapers for any of the days till now.
I have called the customer care service today and the call got disconnected while asking for the details.
We are in our 3rd year of continuous subscription and we have been facing the issue of not getting the newspapers. This is totally unfair. Please take the necessary action.

Subscriber id - [protected]

Thanks,
Bhavya

Dear sir,

I have newly subscribed to hindu tamil daily news paper door delivery. My subscription starts from 11th sept 2017. I have not received any news paper nor i have received any call from hindu regarding my subscription. I never expected this from hindu. I am disappointed to say the least. I tried calling the customer care, but they cut the call within 5 second's. This totally irresponsible behaviour from hindu.

My subscription details are enclosed

Order id t20170911esub0091
Date of order 11/09/2017
Subscriber no cts024006
Reference no. A082496

R. Prabu hindu newspaper - english annual subscription no - [protected]
Plot no.120/121, matha flats, manikodi-srinivasa nagar, 2nd street,.in-between honda and renault showrooms, nearby toll of kandanchavadi-perungudi, perungudi-600096.

I'm not receiving hindu newspaper regularly or only in a intermittent days or one day after the other, by the agent, mr. Ramasamy whose phone number is [protected]... Kindly change my agent or the point of delivery... Or i'm pleased with a agent named mr. Praveen who is undertaking kandanchavadi point of delivery

Hi sir,
I am residing at alwarthirunagar. I had subscribed for both tamil and english hindu papers. Almost its a routine that i miss reading tamil hindu as the agency boy tells me that the paper as all been sold we haven't got the paper. I almost know that all these are very silly reasons.
If we have been subscribed i ought to receive it, but it's been a week since i'm receiving only english and no tamil hindu.
Please look into this matter and take necessary action the agency dealer name is nagaraj.
If this is the case why would i want to waste my money for paper which i'm not getting.

Following are my personal details.

Krishna moorthi k g [registered mobile number -[protected] ]
10/8, chandra residency, 15th cross, 2nd temple street,
Malleshwaram, bangalore - 560 003,

Sir,
I had given my cheque number 4434286 for rs.899/- [date i am not sure] drawn on vijaya bank, malleshwaram branch being the annual subscription for 1.10.2017 to 30.09.2017 about 20 days back,

I had requested the branch to transfer an amount of rs.50000.00 from another account to the account, on which i had issued the cheque. But the branch did not act upon the instruction. Meanwhile, the credit card bill was debited to my account, and the cheque issued for annual subscription was dishonoured.

I had received a message from the bank to this effect. Immediately, i had contacted your chennai office and had apprised the position. I had also requested your customer care division at[protected]. Meanwhile, i had also tried to contact the news paper agent, but could not get him.

I request you to re-present the cheque immediately, as my banker has carried out the instruction. I regret for the inconvenience and request that extra charges, if any, may be collected from me.

Thanking you,
Yours faithfully,

Krishna moorthi k g