[Resolved]  Tikona — mental harassments

My account no is [protected]. I have used TIKONA ISP INDIA & 2 months back i requested for disconnection to the company.I tried to contact tikona but there was no reply. I'm getting harassment calls and mental torture calls from any legal adviser of tikona isp.They sent me demand letter regarding to pay amount and giving back instrumens that they had installed. Then i replied them to take back their actual amount that i have used and to give back their instruments. Then their were no reply after that. They are telling me to pay the amount of RS 1413 other wise my passport, my voter id and all my legal documents will be blocked .Also he is saying that my cibil score will be affected by penalty of 21500rs against DELHI COURT ORDERS . They are saying that I have to come in the court and also given my the case file no . DLA375287 IN DELHI HIGH COURT. They told me that it will cost me 18000 for all the case and they told me that isse bachna hai toh paise jama karwado warna nearest police station m bhi jana padega. THE WAY THEY TREATED ME IS LIKE A GUNDA AND THE AAm AADMI BUT NOW I CANNOT SHUT MY MOUTH BEC. ITS A DADAGIRI OF A COMPANY . I have mailed company for the disconnection and for all the complaints more than 50 but they have not satisfied me at all. NOw asking for help regarding this issue .
ALL THESE ISSUE HAPPENED to me TODAY ITSELF.


Abhishek sharma
[protected]

THIS IS THE TREMENDOUS WORK DONE BY TIKONA TEAM .THEY HAVE NOT DEDUCTED THE AMOUNT WHILE THEY HAVE INCREASED THE AMOUNT. IM CALLING THEM 10 TIMES A DAY BUT THEY ALWAYS KEEP ME WAITING AND DISCONNET THE CALL.I HAVE BEEN CHARGED RS 100+ FOR CALLING THEM UNWORTHFUL.THE LEGAL ADVISORS ARE CALLING ME AGAIN AND AGAIN AND HARRESING ME AND THIS WONDERFUL TIKONA TEAM HAS MAILED ME THIS. WOW !! ITS LIKE THEY CAN CHARGE ANYTHING THEY CAN. IM READY TO GIVE INSTRUMENTS AND THEY ARE NOT TAKING. WHAT IS THE WAY IF THEY ARE NOT CONTACTING ME AND THEY ARE DOING LIKE THIS IN SUCH A BAD WAY ?..


This is a system generated Email, please do not reply to this mail. Kindly refer to the customer care details provided in the mail below.

Dear Mr. ABHISHEK SHARMA,

As per your request for termination of Tikona broadband User ID [protected], registered against your name, your service has been terminated on Date : 7/14/2014 09:05:12 PM

Mentioned below are the Full and Final Settlement details for your Account no.[protected]:

Amount Payable :Rs.1666.31

On account of service discontinuation, you shall compulsorily return all the modems in working condition. In the event of not being able to deliver the modem to the company in 7 days from the date of this email, for reasons attributable to your action/account, the modems would be assumed to be permanently undeliverable to any person including the company. In such an event, including a case where the modems are delivered by the subscriber in non-working conditions, or if returned beyond 7days from the date of this email, the company would charge the subscriber 1500 per modem not returned or returned in non-working conditions as penalty/damages for breach of the terms of service. This is applicable for all plans.

Also note if you will not receive any call for CPE collection then kindly contact on [protected] TASA E-Solutions: Satyavir Yadav

You are requested to return the Modem along with our accessories (in working condition) within 7 days of this email, failing which penalty charges of INR 1500/- will be levied on your account as per terms & condition mentioned in Subscriber Registration Form.

In the event of not being able to clear the penalty charges of Rs 1500 along with the outstanding dues (if any) we shall have no option, but to adopt appropriate recovery proceedings, inclusive of legal proceedings, criminal as well as civil, against you at your entire risk, costs and consequences.

In case you have any query please feel free to contact us on toll free number[protected] or you can also write to us on [protected]@tikona.in from your registered email id

Regards,
Customer Care
Tikona Digital Networks

My user id#[protected].
I cancelled the connection in the month of july but I received a bill for the month of August, when I spoke with customer care Dept. advised it is sys generated pls ignore and after some days I received a call from a person saying that I am an Advocate asking for me to pay the outstanding due if not we are going to file a civil case against you in Delhi high court. The person called me He doesn’t know how to speak proper english and when I digged with questions he disconnected and so immediately called customer care dept they advised you don’t have any outstanding & sorry for the inconvenience regarding the call we will make a note of that and you will not receive calls anymore. And later I received email from tikona Zero outstanding email from them and following to that month I received a bill around 600/- and following to that month again I received a zero outstanding email from them. Now Yesterday Sep 17th 2014 received a call & she introduced with me as an advocate named Shivani mob#[protected] she threatening me to pay 2100/- I don’t know from where all these bills are coming from and the line disconnected and today 18/09/2014 I again received a call from this #[protected] named Ishitha she gave me an Advocate license id#H[protected] she threatening the same thing if you are not paying the outstanding we filing a case against you and will update in your cibil. What is this I never had a outstanding to pay first of all, they created false bills and they update in my cibil. This is not at all fair.
I said file the case & I will face it legally. Since I have zero issues with my cibil if they really mess up with my cibil then they will be sewed nicely since I have all the records clearly that I don’t have any mistake from my end.

Dear Jeeva,

Greetings from Tikona.

Please be assured that your concern listed Oct 18, 2014 has been noted and our team is working on addressing the same.

Regards,
Tikona Care

Dear Mr. Jeevanandan,

Greetings from Tikona.

With regards to your concern, we confirm your Tikona services have been terminated.

We would also like to inform you that your CPE recovery and full & final calculation of your account is in process. We will update you accordingly.

For any further issues/queries, you can contact us on our toll free number[protected] or you can reach us at forum.tikona.in

Regards,
Tikona Care