TimesofMoney Customer Care
TimesofMoney Pvt. Ltd.
Customer satisfaction rating: 12%
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718
COMPLAINTS

TimesofMoney Customer Care

TimesofMoney Pvt. Ltd.

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Address
Level - 4, B Wing, Reliable Tech Park, Airoli
Navi Mumbai
Mumbai City District
Maharashtra
India - 400708

Customer Care Phone Numbers and Contacts

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Additional info

Shinu Pillai Janardhanan
Director

Pradeepkumar Theckinkattil Prabhakaran
Director

Rahul Ranjith Pai
Director


Customer satisfaction rating
12%
Complaints
718
Pending
0
Resolved
84
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TimesofMoney Complaints & Reviews

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 deepakbisht044 on Jun 6, 2020
Sir my account has been debited with rs.235 against the payment made for a google play app "guitar tuner". But the purchased has not been reflected in the app. The reference number and the time of payment is. Ref#igaisqxib8 on 04/july/2020 at 6:10pm. My mobile no is [protected]


payment made for googleplay app doesn

Complaint Status


[Jun 06, 2020] TimesofMoney customer support has been notified about the posted complaint.
Complaint comments  Add a commentComplaint category Online Games

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     Akshay Kr Das on Jun 5, 2020
    I purchase garena freefire diamond event 160rs on 04.06.2020. Garena payment not accepted but the amount deducted my sbi account. I request please refund money


    Online payment

    Complaint Status


    [Jun 05, 2020] TimesofMoney customer support has been notified about the posted complaint.
    Updated by Akshay Kr Das Jun 05, 2020
    Please refund the money

    Complaint comments  Add a commentComplaint category Banks

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      [Resolved]

       torres3456 on Jun 5, 2020
      I completed an in-game purchase and it is reflected in my bank account but not credited in the game...
      The credits were not added in the game


      google play store-pokemon masters
      Complaint marked as Resolved 2020-06-06 10:56:52
      The complaint team has been notified

      Complaint Status


      [Jun 05, 2020] TimesofMoney customer support has been notified about the posted complaint.
      Complaint comments  Add a commentComplaint category Entertainment and Recreation

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         अनिश थापा on Jun 5, 2020
        I don't get royal pass in clash royal of 399 so please kindly request to refund

        Complaint Status


        [Jun 05, 2020] TimesofMoney customer support has been notified about the posted complaint.
        Complaint comments  Add a commentComplaint category Banks

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           Abhijith0909 on Jun 5, 2020
          Freefire diamond purchased and not get the diamond. 160 rs was taken from my bank account please give money or diamond


          free fire diamond

          Complaint Status


          [Jun 05, 2020] TimesofMoney customer support has been notified about the posted complaint.
          Complaint comments  Add a commentComplaint category Online Games

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             deepakbisht044 on Jun 4, 2020
            Sir my account has been debited with rs.235 against the payment made for a google play app "guitar tuner". But the purchased has not been reflected in the app. The reference number and the time of payment is. Ref#igaisqxib8 on 04/july/2020 at 6:10pm.

            Complaint Status


            [Jun 04, 2020] TimesofMoney customer support has been notified about the posted complaint.
            Complaint comments  Add a commentComplaint category Online Games

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               Muniraj2692 on Jun 4, 2020
              Times of money
              I have purchased 799rs for updating royal pass in pubg mobile through internet banking. I got money deducted from my account but didnt got uc cash in my pubg account. Pls check this and refund my money to my bank account.Thank you.

              Check the below screenshot for transaction details


              Money debited but uc not reflected in pubg account

              Complaint Status


              [Jun 05, 2020] TimesofMoney customer support has been notified about the posted complaint.
              Please resolve it as soon as possible, and how will i get notify when this problem will be resolved.
              Complaint comments  Add a commentComplaint category Online Games

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                 Dushyant7018706506 on Jun 3, 2020
                Special offer is not received in free fire while money is already transferred to times of money


                Special offer not received but money transferred to times of money

                Complaint Status


                [Jun 03, 2020] TimesofMoney customer support has been notified about the posted complaint.
                Complaint comments  Add a commentComplaint category Online Games

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                   Nithin Ignatius on Jun 2, 2020
                  I transferred 620rs to purchase any books app money was transferred two times. So i need refund


                  Any book app purchase

                  Complaint Status


                  [Jun 03, 2020] TimesofMoney customer support has been notified about the posted complaint.
                  Complaint comments  Add a commentComplaint category Online Shopping

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                    TimesofMoney — Gold pass purchase not received and money transaction was successful

                     shreedhar58 on Jun 2, 2020
                    Its been nearly 24 hours and gold pass is not received to my village, i am trying hard to contact supercell help support but...
                    Complaint category Banks

                     Ramanuj2494 on Jun 1, 2020
                    Made a payment of rs.399 on google play to times of money limited for the purchase of gold pass at clash of clans app. But i did not get the benefit of the purchase. The amount has been successfully debited from my bank account but i haven't received any mail or a confirmation message. Please look into the matter and ensure the authenticity of the transaction as soon as possible

                    Complaint Status


                    [Jun 01, 2020] TimesofMoney customer support has been notified about the posted complaint.
                    The bank statement of the debited amount is as seen on the screenshot shared.

                    Complaint comments  Add a commentComplaint category Banks

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                      TimesofMoney — Purchased uc cash in pubg mobile. Amount debited but didn't get uc

                       Irfan782 on Jun 1, 2020
                      I purchased uc cash via in-app purchase of kung mobile on jun 1 at 6:00 pm via internet banking(FEDNET).

                      This...
                      Complaint category Online Games

                      TimesofMoney — About in app purchase

                       Ruhaan khan on Jun 1, 2020
                      Purchased uc cash via in-app purchase of pubg mobile on 01 june via internet banking. Costing rs.79 for 60uc.

                      My...
                      Complaint category Online Games

                      Inb Times Of Money Limited — purchase failed. money debited.

                       Jack Harrison on May 31, 2020
                      I tried to do an in-app purchase worth 420 rupees in an android mobile game named ‘last island of survival’. Money has...
                      Complaint category Online Games

                       Indianthirupathi on May 31, 2020
                      I purchased diamonds in garena freefire worth (Rs.80) on (31. May.2020) via timesofmoney, the amount was successfully debited from indusind bank but the diamond was not recieved.
                      Please kindly solve this problem or refund my money.


                      Amount was successfully debited from indusind bank but the diamond was not received

                      Complaint Status


                      [May 31, 2020] TimesofMoney customer support has been notified about the posted complaint.
                      Complaint comments  Add a commentComplaint category Online Games

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                        TimesofMoney — Transaction successfully but no credit chips in my id

                         Budhabhai Gohil on May 31, 2020
                        Respected sir,

                        I purchased chips worth rs 2999/- on 31th may 2020, amount got deducted but chips are missing...
                        Complaint comments  Read comments [1]Complaint category Other

                         tkavima on May 30, 2020
                        On 29th may 2020 i tried buy uc in pubg mobile for ₹799. Money have been deducted from my bank account but uc haven't been funded to my gamer id. I request immediate refund for this problem.


                        Money deducted from bank but uc not received

                        Complaint Status


                        [May 31, 2020] TimesofMoney customer support has been notified about the posted complaint.
                        Complaint comments  Add a commentComplaint category Online Games

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                           Rwittik Baruah on May 29, 2020
                          I bought uc in pubg mobile worth rs.420 and the amount has been debited but i haven't received the uc

                          Complaint Status


                          [May 29, 2020] TimesofMoney customer support has been notified about the posted complaint.
                          Complaint comments  Add a commentComplaint category Online Games

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                             BikramSBA on May 29, 2020
                            I have purchased coins (Bc) in pubg lite for the rs 240 which i didn't get.. Money has been successful deducted from bank but same has not been updated 8n pubg lite.. My ref. No. Is "igairrhajo" dated 29th may 2020.. I have attached screenshot where failed payments was of 1st one. Kindly look as soon as possible. I need refund.


                            money deducted from bank but payment failed

                            Complaint Status


                            [May 29, 2020] TimesofMoney customer support has been notified about the posted complaint.
                            Complaint comments  Add a commentComplaint category Online Games

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                               Hardik Patnaik on May 26, 2020
                              Recharged of ₹173 for livu coins (300)... Money deducted but not received any coins in my livu account... So help me out regarding refund of money.

                              Complaint Status


                              [May 26, 2020] TimesofMoney customer support has been notified about the posted complaint.
                              Complaint comments  Add a commentComplaint category Online Dating Services

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