I'm working in UK as an Engineer. I have NRE acount in HDFC bank. So I'm sending money to India through the quick remit/times of money which is linked with HDFC bank. In normal cases it will take 3 to 4 days. But if I sent a big amount, it is takingmore than 7 to 8 working days & the customer agents are not replying to mails. There is no contact telephone as well. & then after a long train of mails I got a reply that 'sent us the bank statement which shows the transfer you done from Uk local bank to their acount'.So their customer agents sent me 2 different type of mails. One states that they will credit the amount in to my bank after 3 days(ie. for 3 days they can play with my money as they wish) & 2nd mail states that still they are waiting for money from my Uk bank. Now,I don't know wheteher I will get the money back or not?
Aug 14, 2020
Complaint marked as Resolved
I have a simliar issue with HDFC bank and I have provided all the details of the transfer of money from UK bank account to intermediate bank of HDFC. I have sent so many mails to HDFC Remittance team but i haven't received any reply. Can anybody please advise that what will happen to my money? As per HDFC they haven't recevied the money and as per my UK bank money was credited to HDFC.