Tolexo Complaints & Reviews

I have asked for returning LED floodlight bud no one have come to collect u people never responded to my problem once u call centre executive call up n said to send the photo of LED floodlight n cover n cancel cheque for refund.n they said they will forward phone number to send information bud up to my disbelief tolexo have never send me phone number nor respond back n never expect from tolexo to sell such low quality products in the market...

I have purchased the multi purpose tool kit on[protected] & I have not received the product but tolexo customer care peoples are telling that product delivered to some one else.

and tolexo not responding properly.

I already paid full amount for multi purpose tool kit product,

so please help me I want refund my amount

contact no : [protected]...

Order no.TOD[protected] for drill machine skil 6510 placed on 9/2/17.Shipment details from 11/2 to 22/2/17 received by mail/SMS.The order is seen arrived at Ernakulam on 19/2 and still there on 22/2.It is not delivered or contacted me in my mob no.[protected].False report is seen in shipment track that undelivered as the customer not available.Pl do the needful urgently...

There was the bulk order for 1500 shoes and I have ordered for 2 pair of shoes as sample. You have said that there will be ISI Mark certicate for your shoes and your website also displayed the same but there was no ISI mark on the shoes and no such certificate also. Therefore i want to return the shoes because it was rejected by the company for whom i have bought as there was no ISI mark. Please take your shoes back otherwise i will take...

Dear Sir,

Company supplied me a faulty drilling rod, which broke on its second use. When I asked for replacement, they say it over the replacement day. Which is more than 15 days.

When I explained them as this drilling machine should be lasting one and not to break on its second use, they have given me discount of 150 rupees. this is of no use to me now.

Please suggest how should take issue forward....

I had ordered two numbers of aae 30 w powerful led flood light on tolexo and the merchant had sent aae 10w led flood lights. I did raise complaint with tolexo and returned the items & got refund after sometime. They did ask for feedback on the product and i did rate it low (1 star) & submitted feedback on their website saying "merchant is cheating. Supplying 10w light instead of 30w". Now when i view the reviews on the item listed on tolexo...

I placed order 8 nos boiler suit in different sizes on dt 21.11.16 with full payment. I regret to inform you that no body from tolexo or their logistic dept are giving right information about the delivery of my consignment.

Further, i want to draw your kind attention that they had promised me to delivery my goods within 4 to 5 days from the date of placing order and i had given order and payment on 21 nov.16. But sorry to inform...

I have paid Rs 21, 674 for 18 extinguishers on 07/11/16 through NEFT, the order was taken by your executive Miss Ritu Thakur, later she informs me that the items which i ordered were unavailable and gave a list of fire extinguishers with higher price.I refused and asked my money back. She said the money will be transferred. But now its been 12 days and still no money has been transferred. The NEFT reference number is UTBIN[protected]. br...

Hi,

We are a regular customer of tolexo for safety shoes from guwahati.
However i failed to understand that why do i keep on getting so many calls from different persons asking me the same questions and also unwanted emails as if i have finalize the order. pls find the mail below:

— forwarded message —
From: sumit kumar
Date: tue, nov 8, 2016 at 11:58 am
Subject: order confirmation_tolexo.combr...

Company selling products online for 50% gigher than the market price and misleading customers by showing discounts on already double priced products. My

order number #TOD[protected]
Product : Yuri Y313B Drill Machine 600W
bought price : Rs.1323
Actual MRP Rs840
Local Store Pricing in mumbai : Rs.710

Discount show on tolexo page now is http://www.tolexo.com/yuri-y313b-drill-machine-600w-t06yur0004.htmlbr...

I have ordered jackly screwdriver set 31 in 1. Quantity 12 pcs. I have ordered it on 28 august 2016 (Order id tod[protected] and recieved my order on 30 august 2016. I found that the i had got wrong product and the product quality was very cheap. I called them and explained the issue. They said that we have arranged for reverse pickup and we will refund the amount to you.. The returned products reached them on 6th septemper 2016. You will...

I have ordered a tool box with order number - TOD[protected] on 15th August with pre payment through my debit card.

This has been shipped on 16th August with tracking number - S[protected].

But courier company not delivering the product, but sending false notification of non delivery due person not present since 22nd August. I have sent a mail complainy with Tolexo on 23rd August having ticket number - 550912....

I had purchased a pair of safety shoes from tolexo.com but now i regret that. They keep calling my mobile every single day. I have requested them not to call me a hundred times, but they do not listen. Please make them stop.
Each time on call, the customer care executive says no more calls will be made from their side but they keep calling again and again.
This company is not complying with TRAI guidelines of marketing purpose...

I have written this to Dinesh Agrawal, but also wanted to complain here on the portal.

I purchased a LED bulb from Tolexo for the first and the product is very low quality, many bulbs burned out soon and also bulb brightness was not at all good.

So due to this reason I called up Tolexo customer care to inform the same and look for a resolution, but the response given by the customer care executive was not at...

I have purchased yiking 109 tool set.
Along with drill machine all drill bit has come but rcc drill bits r non o[censored]se. It even couldn't make drill in a wall. It does not satisfy the purpose i have purchased for. It coudnt be used for home purpose also. Now it has become useless. Hope of co operation.
I have two times talked with persons from tolexo on phone but the problem remained unsolved.
Drill bits n machine has become...

I had purchase 3 nos celing fan compton greaves decorative 70 watt
From tolexo site from their listed seller prem enterprises on 10.06.16
By using debit card under order id tod[protected] and provided the shipping address for delivery. It is surprise to note as on today the seller or the tolexo has not take any initiative to to dispatch the item after passing 11 days.
As on today i did not receive any communication from...

I had ordered 2 pair of shoes on 5th june 2016, after daily follow up i received my delivery i. E., only 1 pair of shoes in a box on 14th june 2016. After paying the amount i found that they short supplied the product. Immediately contacted the tolexo customer care who's settlement responded on 18th june that they agreed their incapability to supply the balance shoes. I dont think they will be able to return my money and more over who will...

I bought a pair of shoes from this company and I have been repeated asked about the feedback on this product and I am called almost every day the last few months.

I will never by anything from this company if they keep this reputation.

Please provide me an email address so that I can provide you my phone number. I cannot post my phone number on this bulletin board.

Or you provide me your phone...

Dear Sir
I have search on tolexo .com and found that solar lantern are good in use and handling, I show that sahar solar lantern are one pack in two quantity and other two lantern I have order and confirm order no TOD[protected] dispatch to us and other two by order ID: TOD[protected] dispatch for delivery by carrier service of Express bees, first dispatch 15 days late and one quantity less( only one Lantern of sahara)I have correspond...

Order id tod[protected] friends full fowler bed (Full payment - paid) is still not delivered. Address and contact details are given correctly. It was requested for medical emergency. To discharge a patient from hospital and take care of him from home. Customer care - [protected] has been contacted multiple time and received the reply that escalation team is working on the request. Through e-mail contacts (Customer support [protected]@tolexo.com...