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Tolexo Complaints & Reviews

2.2
Last updated Jul 26, 2022
Complaints 201
Resolved
77
Unresolved
124
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Gautam Buddh Nagar District
Uttar Pradesh
India
201301

Tolexo reviews & complaints page 4

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G
Geevarghese Daniel
from Kollam, Kerala
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Order id #tod104205609

Address:Gautam Buddh Nagar, Uttar Pradesh
Website:www.tolexo.com

I purchase a Skill jig saw on 6th March 2016 and today 22 March; they still have not made delivery of the product. I have asked them to refund money, however, they are not doing that also. I almost sent 15 emails which initially they responded. However, they are not responding to emails too now. I never met such an unethical cheater on line merchant. I need either the product or my money returned at the earliest.

Order ID #TOD[protected]...
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F
FrustratedBuyer_1
from Bengaluru, Karnataka
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Bosch angle grinder

Address:Gautam Buddh Nagar, Uttar Pradesh

I just had a nightmarish experience with this company. And the nightmare refuses to end. They took and order for a tool on the 10th of March, and promised delivery in 3-4 days. Accordingly, I hired a carpenter from the 15th, for some wood work in my house. I also bought thousands worth of accessories for this power tool from the web as well as local sources.

14th, order delayed, promised that will ship in 48 hours. No response...
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L
Leo Basil George
from Bengaluru, Karnataka
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Jkport talent safety shoe

Address:Bellary, Karnataka, 583222
Website:www.tolexo.com

The above mentioned shoe doesnt keep any safety standards as per the information given by the company.after two months o[censored]se, the bottom portion has cut into two halves.its been just two months since i bought this shoe from tolexo, the shoe has become useless...
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S
sush_p
from Gurgaon, Haryana
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Received damaged items

Address:560073
Website:www.tolexo.com

I received a damaged item in order no. TOD[protected]Syntex long body faucet, nano series) and I raised a request for item replacement. I received a reply to my email that the order will be reverse picked up within 3 to 4 business days. I am waiting since 27Feb2016 that my order will get picked; however I have not heard from them so far. Also, I had received bad quality items in TOD[protected]Syntex angle valve). I realized that the angle...
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S
sandyxman007
from Noida, Uttar Pradesh
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Not sending the product i ordered and even not responding to my emails

Address:Gautam Buddh Nagar, Uttar Pradesh, 201301
Website:www.tolexo.com

Order no. 1-tod[protected]
Order no. 2-tod[protected]
Order no. 3- tod[protected]

I ordered three items on 3/3/2016 they mentioned on site that they dispatch within 3 days but they have not even given me any details regarding my order even after my repetitive e mails.

Please help
Thanks and regards

Sandeep arora...
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R
Rejul Singh
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Faulty product

Address:Raigad, Maharashtra, 410206
Website:www.tolexo.com

I order an 9 size safety shoes online from tolexo they gave me fault product. there is also written 9 size in shoes but when i checked it it is actually 7 size shoes. i want my money back or i want new replaced shoes...
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N
npsdhillon
from Gurgaon, Haryana
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

5 compartment tool box

Address:Dehradun, Uttarakhand, 248001
Website:tolexo

My email is [protected]@gmail.com
I had booked the order for 5 compartment tool box and paid in advance.
3 compartment tool box was delivered to me.
3 compartment tool box was taken back by TOLEXO.
So far neither I received 5 compartment tool box, nor I received my money back.
More than 4 months has passed....
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M
marshallmendonza
from Chennai, Tamil Nadu
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Non-refund for inferior / substandard products

Address:400071
Website:Tolexo.com

I purchased a box of 10 LED bulbs of 12 watts each online from Tolexo. On the packing of each bulb it is stated that the bulb has a life of 32000 hours. However, when using, none of the bulbs lasted for even 5 hours. I therefore wrote to Tolexo seeking a refund / replacement of the defective / substandard product. Tolexo refused stating that there is no warranty, and if any, is with the manufacturer. they also stated that the complaint of...
+1 photos
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lionscave
from Hubli, Karnataka
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Cougar iron safety shoes

Address:560090

I have received 14 sets of Coogar Iron Safety shoes from Tolexo / Famish International
The product which i have received didn't even last for 2 months.
The sole of the shoes are torn.
even after calls / sending so many mails i have not got the replacement of shoes.
No one is responding properly.
I don't understand why these people are not responding.
I have never seen this type of worst service.br...
+3 photos
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K
kam4321
from Vasai-Virar, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Non delivery of items

Address:Mumbai City, Maharashtra, 400055
Website:www.tolexo.com

We have booked the items as follows with tolexo on 14/2/2016
Laxman Metal Cutting Band Saw, BLM-1
T06APD[protected].
At first they replied that they had some problem with the vendor so the item is getting delayed and will desp shortly. Now they are saying that we can't deliver the item because we dont have courier facility at the address. We already paid for the product and waited for 15-20 days which was going to be delivered...
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A
allahuakbar
from Delhi, Delhi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Shipping charges

Address:Dharwad, Karnataka, 580001
Website:www.consumercomplaints.in

Good day sir/madam
my order no.TOD[protected]
i had placed a order for accu check strips 50, for 699rs+35rs tax so 734
then i was told if i order above 1000rs my shipping charges will be cut
so i on d same call ordered omeron BP apparatus 1217rs+61rs tax so 1278rs
i recieved my first order today with shipping chareges n not the other product.
MY GRIEVENCE IS THAT Y AM I FORCED TO PAY SHIPPING CHARGES.br...
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richardsequeira
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Sony portable charger

Address:421311
Website:Telexo

Dear sir i received my portable charger but found that the cable provided is not operational pls advise . what to do.
already this consignment is delivered late.by 12 days....
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P
Praneeth Jadhav
from Hyderabad, Telangana
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Shoes not delivered on time

Address:Hyderabad, Andhra Pradesh, 500006

I have order for safety shoues but the guy said that we cant delever at next day ..so said come next day iam at office ..but they rejected my order ..i[censored] want to reject my ordrer.then y u did kept the website ..its fake then close the web site ..i wantb my order up to 48 hours .order number;:AWB:[protected]....
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P
Prabagaran AP
from Vadodara, Gujarat
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Money was not refunded for cancelled order

Address:Chennai, Tamil Nadu, 600041
Website:Tolexo.com

Following are the my order and payment details. I have cancelled the order on 09/01/2016 still i am waiting for the refund.

Paid for OrderTolexo Online Pvt Ltd Order #TOD[protected]
Paytm Cash Txn ID: [protected]
Date:[protected]:54:13 AM...
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S
Surat Ram Sharma
from Mohali, Punjab
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L E D Bulbs 12 watt

Address:140001

Dear sir, please refer my earlier mail on the subject cited above. you have given me the contact no of seller. I spoke to then and they streight way refused to refund my money. Sir, I dont want these poor quality bulbs. pl refund my money or send me branded quality bulbs. kindly arrange to do the needful at the earliest other wise I shall be compelled to take a legal action against you at Ropar Distt. courts and you will be responsible for...
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D
Dr-Niki Avinash Hindwan
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Online purchase

Address:Dehradun, Uttarakhand, 248001
Website:www.tolexo.com

I had placed a order (TOD[protected].My order has been failed but money was deducted from my bank account. I had asked for the money refund but have not received any money till date. I was told that money has been refunded on 4th January 2015 ( i.d[protected], but on checking my account detail i came to know that no such transaction was done, same was the case today when i complained regarding the matter they told me that money has been refunded...
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Address:New Delhi, Delhi, 110096

Here is the summary of my complaint and no one bothered since september 2015
...
On mon, 31 aug at 12:49 pm, vinod kumar wrote:
Hi,
I have purchased 3 oem fire extinguishers with order number: tod[protected] from tolexo.
Yesterday i of the extinguisher gets exploded in my new honda city car purchased last month
Only and badly damaged interior of the car. Fortunately no one was inside the car when...
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S
santy6ft
from Nagpur, Maharashtra
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Cheating in delivering items

Address:Visakhapatnam, Andhra Pradesh, 530003
Website:TOLEXO

My orderno TOD[protected], ordered Bosch professional impact 13re tool kit on 7 th Jan paid through mobikwik cash.. It took sweet time of 5 days to confirm my order. There after dispatched to delivery courier on 11 and from there they dispatched on 12th. On 13th morning when I am tracking my shipment it showed in transit to Visakhapatnam...but same day evening it showed ordered return in progress without my cancellation..when I talked to customer...
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Address:380015
Website:www.tolexo.com

I have done repeated correspondence after the return of the parcel with Mr. Abhishek Sharma of Tolexo, but till the date I have not received credit of Rs.885/- to my SB Account . Hence please follow up for the refund procedure. The early payment will built faith and Trust in Tolexo dealings. Name of Account Holder Ajay Chimanlal Mehta State Bank of India, Polytechnic Branch - IFSC Code SBIN0001043 SB A/c No. [protected] With regards,...
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Ramana Mv M V
from Ranchi, Jharkhand
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Cancel my order

Address:Lucknow, Uttar Pradesh, 226028

My order No: TOD[protected], Name: DR M V Ramana, E mail id: [protected]@gmail.com Order placed on 11 Jan 201611:30 PM. Please cancel my order and refund the money to my account immediately. Reason: I am charged excess. Cost of the item: Rs 124 Taxes: Rs 6 Total Rs 130. Whereas Amount charged : Rs 198. Why the excess is charged without showing the details while placing the order? No where while placing order information of shipping...
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