Tolexo Complaints & Reviews

Complaint my name is Akshat Dubey My Order No (1) TOD[protected] (2) TOD[protected] Today received the order Its damages Kindly Replace immediately Thanks Mob-[protected]...

Order no tod[protected], part of the order delivered and shipment under awb[protected] not delivered.I am not getting proper reply from support desk for non delivery of shipment.Whome so ever is at fault has take up for delivery of shipped goods under the said awb....

They are selling non tested poor quality product ( led Bulb ) due to same some my house wiring damages and now they are not ready to refund the amount or return product . moreover cheating customer by giving false commitments they are not giving warranty or replacement but no such information shared while selling this product .Now when i called on helpline num they refused to refund the amount asi am reporting after issue 33 Days . i want...

I had placed order with TOLEXO for 2 items: 1.) Bosch Small Angle Grinders, GWS 6-100, 670 W, 11000 rpm (SKU No. T06BOS0011-79) 2.) Snap N Grip Multipurpose Wrench (SKU No. T04NPN0001-79) Order No.: TOD[protected] Order placed on 28th December 2015 The committed dispatch was within 24 hours Today, on 1st Jan when i enquire about the products, I am informed that item no. 2 (which is a low value item) has been dispatch and the order...

I have ordered the product on 23rd december 2015 morning i got time out for several times but for forth time my transaction got success but tolexo saying it was failed and giving old transaction which was dropped ....

I placed 2 orders on tolexo's website on 28th nov &29 nov-15 tod[protected] &; tod[protected].
It's been almost a month and they haven't shipped my orders yet.
They say it shiping within 2 dys but one month they not shping not reverced amount my account

It is froud compani all product cancelling ofter we are paying pament 1 month

Madhu mohan
Call me: [protected]...

I had ordered "Bremed Aneroid Sphygmomanometer, BD 2500 (Pack of 1)" on 17th Nov-2015. After getting that product I notice that the seller didn't send me the same product which I have seen in the time of purchase. So I returned back the product on 26th Nov - 2015. Tolexo promised me, they refund my money within 5-6 working days. But today already 20 days over, still I didn't get my money back....

My shoes in fill water and shocks saturated and shoes size as not comfortable, my foot finger as press so please my shoes exchange in few time and emergency in required a shoes....

On[protected] I placed an order for supply of 3 nos. of Hindware two piece closet -20065 and paid Rs.8189.04 through credit card. They accepted the order and intimated me by mail that the materials will be shipped on[protected]. Till date it has not been shipped. When I tracked my order No: TOD[protected] I was shocked to see that it has not been updated after[protected]. They have not sent any communication so far. I would like to the fate...

Order ID TOD[protected] & TOD[protected] I had purchased a costly glue gun and a packet of AA batteries from Tolexo. This was my 1st purchase from this website. As they were unable to provide the products, the orders were cancelled. The glue gun which they sent was not the one i had ordered so it was reverse picked up by Tolexo around 1 week back. Much time has gone by and i have talked to them several times BUT they are not issuing...

I have returned the goods on 19.11.2015 & the same are received at your end on[protected].but till date I have not received the refund amount despite sending the scanned copy of reverse pickup by courier . I am very much upset at your service....

Order ID TOD[protected]

I had purchased a costly glue gun from Tolexo. This was my 1st purchase from this website. The gun was costly because it had LOW-HIGH temperature function. To my great disappointment the gun which was sent to me did not have this feature and was an oridnary glue gun.

Tolexo has mentioned further that the gun will come with 2 free glue sticks. NO such such glue stick was there.
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I ordered something and you Tolexo delivered something else. There is no return option on their website. I want to return the order and need refund but there is no mechanism. Their image on website is with the Tool Box with multiple Kits but they just sent a drilling machine. Sent them email but no response. Their contact number is useless.


Order# (TOD[protected]
11/20/2015

Regards,
Pradeep...

I've placed an order # TOD[protected] on 12-Nov and paid in full. Though the site claims they will dispatch order in 5 days, they haven't initiated shipping even after 12 working days. When I called customer service, they blamed the vendor for the delay. Tolexo has no control over the order we place and are misleading the customers by providing false promise in their site. Sundaram....

I placed an order on tolexo.com (#TOD[protected] on 11th December 2014, but these cheaters told me that product is not in stock so I have to wait 1 month. I waited and contacted them, but they told me to wait for 15 more days, then I waited till February 2015 but then they told me that my order is canceled and I will get a refund within 15 days. But till date I have not received any refund from them even after contacting them 10s of time....

I have purchased 7 EGK 12watt led bulb from tolexo pvt.ltd at the price 711.90. i have already paid the money through money transfer. After several days customer executive are saying that they have not received any money. i have already submitted the transaction proof also with them and now they are not responding to my complaints any more. This is the most disgusting and hopeless site i have ever encounter with....

1) unsubscribe link does not work! 2) response to spam phonecalls to remove me from the call list are not obeyed 3) sms unsubscribe is auto-acknowledged, but sms continues!!! Moreover, the telecallers understand/speak no English, and call repeatedly selling the same thing....

The Tolexo online pvt ltd company is cheating consumers, . They sent different product and takeback . But they will say the REFUND process will be completed with in 4-5 working days. God alone knows what is 4-5 days.
my complain ticket no.239163
KUMARAN K V
CONTACT NO.[protected]...

I Ordered a product Shapy Lister 12 W LED Bulb, 12W 8 Bulb. Order no TOD[protected]. Payment done through Debit card. But the amount of ₹524/- not refund to my account till date or item not delivered till date. The Order may be cancelled by yourself....

An online order was placed on 25 September 2015 16:30 for 8 bulbs, Shipment was deliver on Tue, 6 Oct at 12:55 PM which contains multiple bulb that are faulty and when asked to replace Tolexo team does not provide any response from there end nor they have provided any replacement till date despite of multiple reminders. Had a very bad experience with this kind of customer executive. Request you to help us in getting our problem resolved. Regards,...