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Tolexo Complaints & Reviews

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Last updated Jul 26, 2022
Complaints 201
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77
Unresolved
124
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Tolexo reviews & complaints page 7

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S
sudhirmaurya1
from Delhi, Delhi
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Item booked not delivered

Address:Mumbai City, Maharashtra

Order Booked online order ID TOD[protected] But not delivered because as per executive they are getting more courier charges but company claim above 500 all over India free The company is fraud. Kindly do not take any product from this company . Ranjan Kumar Excutive is very rude. After many times call they told they will refund the money but they will not provide the dilivary of product. I personaly advise kindly do take any product...
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nitin.businessman
from Ghaziabad, Uttar Pradesh
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Tolexo - worst online shopping company..pathetic services

Address:Ghaziabad, Uttar Pradesh

Dear CC Team, Many thanks for you help to the people suffering from online fraud and cheating . I need your help once again to spread my issue to the Online world so that they could be aware of the dishonest companies practicing fraud and violating rules and harassing people like me. On 16 Aug 2015, I was searching for few products online and I found one website having these products www.tolexo.com I liked the site, it impressed...
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T
tantotanmoy
from Shyamnagar, West Bengal
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Replacement not returning & not refunding reverse sending postal charges

Myself Tanmoy Bhattacharjee from Shyamnagar, North 24 parganas, W.B. Cheated / Harassed by Tolexo Online Pvt. Ltd. I purchased 3 safety shoes from Tolexo.com & before purchase I made a call / mail them for their return policy for shoe size fitting issue. Executive Subham Gupta replied after one more time mail. If shoe size not suitable then Tolexo will replace it & will create return from their end. As they confirmed I placed order...
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A
ameen ame
from Mumbai, Maharashtra
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Not deliverd two items till now

Address:Kollam, Kerala

I had ordered (5/8/15)& pay about 5000rs against following order no Tod[protected] &Tod[protected] then they are not dispatched these items till now also they are provided a dtdc courier tracking no's by mail but I cant track that no's and I called dtdc customer care and he told me the no is fake this is india's biggest online cheating compony take necessary action pls...
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Anil Bose
from Mumbai, Maharashtra
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Non delivery of product or no refund of payment till date

I Ordered a product Safari Pro Trends PVC Safety Shoe, Size-8 Vide Order no TOD[protected]. Payment done through credit card. But the amount of ₹265/- not refund to my account till date or item not delivered till date. The Order may be cancelled by yourself....
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Yashpal Panchal
from Delhi, Delhi
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Received wrong product

Address:New Delhi, Delhi

My Order No : TOD[protected] I Ordered ---2 Boots of Size 7 which is used for Factories ---1 I received my order 7 days after my booking. At the time of Delivery, I recieved --- when i opened my order the shoes are different which is i booked. am already mailed to TOLEXO online supporting team but there in any response from last 7 days ....
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M
manjalegend
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Proceeding to Ombudsman

Address:Bangalore, Karnataka

TOD[protected] with refer to the Order ID mentioned ID, I would like to take this further to ombudsman. I am tried of irresponsible customer service who say that I have receive the product. But I havent received the product and have mailed tolexo all the screen shots of the Gati Service delivered copy too.I have all the email communication to submit to the ombudsman....
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Address:Mumbai City, Maharashtra

I am form Mumbai, I purchased 3 pair of Shoes form Tolexo online in June first week Order ID: TOD[protected] Got delivery after ~8 days, found the boz very old, torn and shoes were old and unfinished as if form rejection with other issues. I placed replacement email and had to call several times around 15-18 days after which it was picked up for replacement. Since then I am still following up regularly on email ( they never reply) and...
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M
maitynew
from Bengaluru, Karnataka
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Tolexo Order ID #TOD100714137 worst Refund Policy

Address:Bangalore, Karnataka

Tolexo Order ID #TOD[protected] returned on Wednesday, June 17, 2015 as wrong product was delivered. But till date july 17th the money is still not refunded. It seems Tolexo most probably fraud and Cheter online company. Consumers should be aware. Will proceed to file a case of cheating, fraud and harassment charges against Tolexo. Its been one month and money still not refunded though in mail and as per refund policy they say 3-4 days...
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M
manjalegend
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Havent Received the product

Address:Bangalore, Karnataka

Tolexo Order ID #TOD[protected]; haven't received the replacement product as they had sent wrong size safety shoes. When I trackednthe consignment in gati website it shows It's delivered in delhi. Furious! Customer service such a shabby thing both emails and calls. Please help me to get the money back as I don't want more arguments with this rubbish company....
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Address:Belgaum, Karnataka

I had placed an order for Eveready CFL bulbs on Tolexo on 11.07.2015 and had made a payment through Net Banking with transaction ref. no.[protected]IG0AIEKBT5 and amt transferred to [protected]. Since then I have not received any order confirmation communication from Tolexo. When I call and speak to the customer care they say there has been no such transaction taken place. When I ask them to look into the matter and help resolve the same when...
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Dr Kulachandra Singh
from Guwahati, Assam
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Never deliver product. A Fraud company.

Order placed on 21/05/2015 Order number TOD[protected] product was displayed nicely . Product was available so they are displaying on their website. Product order cancelled four times & order ID created & cancelled & they buy time to attract more more into their account from different account. When talking to senior they promise to refund the amount but they never refund it for the last almost 2 month. Be cautious all customer who are buying...
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Address:Bangalore, Karnataka

The worst online services and refund policy I have seen. There's lies the difference with other vendors like Flipkart and Amazon. Will file a legal complain and everyone should be aware how Tolexo deals with customers. If my money is not returned within 24hours will file a legal complain and flood the consumer forums and Webcomplains. 17th June product is returned and today its 14th July. its 27days and counting and still money is not refunded....
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paradm67
from Chennai, Tamil Nadu
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Not sending the product & not responding to our mails-

Address:Pune, Maharashtra

Following is my order NO- Order NO - TOD[protected] The above order was placed on July 4th. It have two different orders in it. One of the above order was received to me few days back. The quality of received product is very poor. The mentioned product was not sent. The pending order is yet not received. I was sent many mails to their customer care but they are not responding. I am demanding my refund for the balance order as...
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Yogesh Dhakate
from Pune, Maharashtra
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Delay in shipment delivery

Address:Raigad, Maharashtra

My order details are: Order ID # TOD[protected] Order Item: Wortec 63001 safety shoes I placed the order on 18.05.2015. I was informed through email that the item was dispatched for delivery on 06.06.2015. Yet it is to be delivered. Its been more than 20 days now the item has not been delivered. I used to enquire about shipment delivery through email, the costomer service representatives then reply against my enquiry that "complaint...
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Trinethrasrinu
from Noida, Uttar Pradesh
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Tolexo - Cheating for product Havells, 8 Outlet, 3 meter, Extension Cord,M810

Address:Gautam Buddh Nagar, Uttar Pradesh

Dear sir, I have ordered this product Havells, 8 Outlet, 3 meter, Extension Cord, M810 on 5th june Order IDTOD[protected], and still not i have not received and asking for refund the amount which i paid Rs 2, 832.00. I don't have hope on this company to deliver my product Please register a complaint on them and help to get back my money. Thanks for your cooperation...
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Trinethrasrinu
from Noida, Uttar Pradesh
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Cheating for product Havells, 8 Outlet, 3 meter, Extension Cord,M810

Address:Hyderabad, Andhra Pradesh

Dear sir, I have ordered this product Havells, 8 Outlet, 3 meter, Extension Cord, M810 on 5th june Order IDTOD[protected], and still not i have not received and asking for refund the amount which i paid Rs 2, 832.00. I don't have hope on this company to deliver my product Please register a complaint on them and help to get back my money. Thanks for your cooperation...
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S
shripadbhutada1
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RECEIVED DAMAGED ITEM

Address:Nashik, Maharashtra

I WAS ORDER 5 LED BULBS 4 WAS WORKING AND 1 WAS NOT WORKING I COMPLAINT FOR THIS 1STLY THEY WERE AGREE TO PAY 125 Rs THEN ON CALLING THEM THEY TOLD THAT WE HAVE REFUNDED ASK TO YOUR BANK AND IN MY BANK ACCOUNT AMOUNT IS NOT REFLECTING I WILL SUGGEST DONT BUY AT TOLEXO FRAUD WEB COMPANY...
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K
Krishnan P S
from Chennai, Tamil Nadu
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Tolexo is a fraud

Tolexo is a fraud. They will take your order, bank your money but will not deliver the product. They will also not send you an order status, etc, etc. Writing to them is like banging your head against a wall, you will not receive any response. I should have read the reviews here before placing an order. Avoid these (Tolexo) cheats. Would recommend all online shoppers to read reviews before placing orders. Have learnt a lesson a hard way...
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V
vkatt11
from Ahmedabad, Gujarat
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Non shipment, no customer care, unethical, cheats

Address:Ahmedabad, Gujarat

Will like to advise all that Tolexo is one of the worst e-commerce sites for any customer. No customer care, no willingness to keep any promises, no ethic, simply, hopeless. PLEASE STAY AWAY. NEVER PLACE A PREPAID ORDER. I had placed one order Order #TOD[protected] on 14 MAY 2015 for two items. One was received but the another one (costlier of the two, "Su-Kam 16 AMP Power Guard Stabilizer, Red" ) is showing as “shipped” with shipment...
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