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Tolexo Complaints & Reviews

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Last updated Jul 26, 2022
Complaints 201
Resolved
77
Unresolved
124
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Gautam Buddh Nagar District
Uttar Pradesh
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201301

Tolexo reviews & complaints page 6

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G
Gurmeet11
from Chennai, Tamil Nadu
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Short Supply and Wrong Invoice

Address:Gautam Buddh Nagar, Uttar Pradesh, 201301
Website:www.tolexo.com

Order No[protected] I am writing email to [protected]@tolexo.com & [protected]@tolexo.com on daily basis since 6th Oct 15 and no response will date Following issues are not getting addressed: 1. Short Supply - Instead of supplying missing items, customer care after several calls and emails offered Rs 100 coupon 2. Invoice has mistakes and Tolexo is not ready to rectify, they said once generated invoice can't be rectified...
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Y
Yogesh Ahuja
from Gurgaon, Haryana
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6 LED bulbs (Instapower 2year warranty ) not delivered TOD101844468

Address:Gurgaon, Haryana, 122001
Website:www.tolexo.com

I had ordered this product 10 days back . I called there customer care number . Initially they said it will take another 3- 4 days after which they claimed vendor has been changed and would take 7-8 days. On follow up, some time they system is not working and other times disconnect the call. I had never had such a bad experience...
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M
Manu Varghese
from Mysore, Karnataka
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Not response and undelivered product

Address:Bangalore, Karnataka, 5600067
Website:www.tolexo.com

Hi, Order No : TOD[protected] We have ordered "UM PF Night Splint, D-08" on Sep 29, 2015 for my mother as she is having severe foot pain. When i check the order status it says that " Order Confirmed by Seller" but have not being dispatched yet. I have mailed multiple times to your support team([protected]@tolexo.com) and have got no satisfactory response. Have also telephoned multiple times but before they could respond(always response...
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N
naresh sharma
from Gurgaon, Haryana
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Very bad quality product,totel unuseble.

Address:New Delhi, Delhi

Sir, maine order no.TOD[protected]R book kiya tha, mujhe product mila jo tottely unuseble & very bad quality ka tha.many time complaint krne pr bhi koi satisftery answer nhi mila.product ki image send krne k baad bhi product ko change/back nhi kiya.complaint ko koi bhi serios nhi leta. i purchased first time.but expeariance is very bad about service of m/s tolexo naresh sharma [protected]...
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Tarsem Bansal
from Gurgaon, Haryana
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Incomplete delivery and charge full

Address:New Delhi, Delhi
Website:www.tolexo.com/

I have placed an order for 2 set of EGK 15W LED Bulbs for a total value of RS 1258/- on 19/sep/2015 we received the order by making the payment of RS 1258/-. After receiving the order we checked that the packet contains only on pack of 5 Bulbs and not two packets of 5 bulbs each. I immediately contacted the customer care and m/s Jyothi advice me to send a scanned copy of the invoice along with a photo graph of the packet received. To [protected]@tolexo.com...
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A
Anil Kari
from Kovilpatti, Tamil Nadu
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Sale of substandard products not according to is standards

Address:Gurgaon, Haryana

Purchased-1.9WLED bulbs china made&was not informed before placing the order&delivered in damaged condition, and also without any technical information.2.Car air compressor and vacuum cleaner- air compressor wire gets heated on connecting to the car holder.On inquiry the company neither agreed to replace or refund and servicing not available....
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V
vinaykala
from Lucknow, Uttar Pradesh
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Hp 900 black print cartridge bought on 09 sep 2015 not received

Address:Gautam Buddh Nagar, Uttar Pradesh
Website:tolexo.com

I had ordered through credit card a hp 900 black print cartridge in the first week of sep 2015. the product has not been received for over ten days. no msg, order history, etc is received by me. the company website gives no information i went to the internet and found that numerous cases wherre products were not dispatched and money also not refunded....
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Address:Gautam Buddh Nagar, Uttar Pradesh
Website:tolexo.com

I had ordered the above cartridge on 07 09 2015 FROM TOLEXO .COM THROUGH CREDIT CARD NO [protected] IN MY NAME, VINAY KALA. THE CREDIT CARD AC WAS DEBITED ON 07.09.2015 i did not get any message on email or mobile no [protected] for acceptance of the money and the date by which i shall received the cartridge. the product is not yet delivered. vinay kala sep 23, 2015...
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P
patel tushar
from Mumbai, Maharashtra
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Safety shoes is not delivered as per given dates

Address:Mumbai City, Maharashtra

i ll order one qty. safety shoes on[protected] but yet my product is not deliver to me and tolexo customer care number also not working only going ring and no one can reply for my call i ll do 2 to 3 times mail also but also be not come Shipment Details Order ID: TOD[protected] Shipment ID: TOLX156332 Courier Service Provider: XPRESSBEES Tracking Number:[protected]...
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A
adarsh.savant
from Kovilpatti, Tamil Nadu
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One month passed still not received my order. . .

Address:Uttara Kannada, Karnataka
Website:www.tolexo.com

From 17 august 2015 i'm waiting for my order tod[protected]. So many followups but useless tolexo. I made a mistake paying it earlier. I get only mail for my order is shipped but one month passed.

Do not order any product from tolexo they are fraud sites.
Do not order any product from tolexo they are fraud sites.
Do not order any product from tolexo they are fraud sites.
Do not order any product...
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K
Krishnamoorthi Ramasamy
from Pathankot, Punjab
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Order not delivered

Refer Order ID: TOD[protected] with tolex.com for a pruner. On 11.9.15, I have ordered a pruner with Telexo.com for the supply of a pruner and fully paid Rs.296.50. They have informed to deliver the same within 3 days. When tracked it reports ' Your order not yet dispatched'. Either they have to send the goods or refund me. Pl. check up....
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V
vineetwahi
from Delhi, Delhi
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order on 5th august TOD101128911

I have placed subject order.on 5th august Since then I am getting only stories. First there were assurances with courier number that product has been dispatched and then a regret and compensation email stating that my money will be refunded and I will be provided a Rs 500 coupon to compensate for the discount in the order However till now no news Can someone tell me how to proceed further...!!...
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S
Soshi
from Chennai, Tamil Nadu
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

LED bulbs

Address:Gautam Buddh Nagar, Uttar Pradesh

The company had sent me LED bulbs which I had ordered online. However as they were too big in size I called them to arrange for a reverse pickup. The courier company sent somebody for the same but the person refused to take it as the box was too big according to him. He told me that they would arrange a separate pickup for this. However when no one came for a whole week, I called up the Tolexo customer care number and On enquiry was told...
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S
Soshi
from Chennai, Tamil Nadu
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Promise of reverse pickup not kept

Address:Gurgaon, Haryana

I had ordered LED bulbs from this company and after the delivery was made I saw that they a were the wrong size. Hence I called them and asked for a reverse pickup. However the courier came on one occasion and refused to take it saying that the box was too big and a separate courier would come for this. When there was no pickup done for 2 weeks I called the company and was told that my complaint was cancelled as 5 attempts had been made for...
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Yogesh Maleri
from Nabha, Punjab
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Delay in dispatch and no refund

Address:Gautam Buddh Nagar, Uttar Pradesh

I placed an order (order id TOD[protected]for stainless steel rulers of various sizes on 14th of Aug. i was told that it will be shipped within 4 days. I called them many times after 20th aug. everytime they ask that order is ready and will be dispatched in 24- 48 hrs. They did not dispatched till 26 so i finally cancelled the order and asked for refund. They told me that refund would be done in 4 working days. But today on 3rd when i called...
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Yogesh Maleri
from Nabha, Punjab
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Delay in dispatch and no refund after cancellation.

Address:Patiala, Punjab

I placed an order for stainless steel rulers of various sizes on 14th of Aug. i was told that it will be shipped within 4 days. I called them many times after 20th aug. everytime they ask that order is ready and will be dispatched in 24- 48 hrs. They did not dispatched till 26 so i finally cancelled the order and asked for refund. They told me that refund would be done in 4 working days. But today on 3rd when i called them they are asking...
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pankaj459
from Mumbai, Maharashtra
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Wrong Product received - product returned, yet no replacement or refund

Address:Pune, Maharashtra

I have escalated a case of received a wrong product Instead of Digital multimeter (Wrong product received against Order id TOD[protected]TOD[protected], I have received a tachometer, for which the wrong item was returned, also a new order was initiated by the dealer or Tolexo . But no product received as yet, no communication/ refund from Tolexo...
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A
adarsh.savant
from Kovilpatti, Tamil Nadu
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Item not delivered.

Address:Uttara Kannada, Karnataka

I have ordered 2 items from TOLEXO on 17 August 2015 and paid through online [Order #TOD[protected]]. I got mail on 19th they have shipped the item by DTDC doc no[protected] but till date i have received my order. I didn't see so many complaints for TOLEXO otherwise i would have not ordered any item from TOLEXO. Somebody should take serious action on them....
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S
santu786
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Fake shipment id

Address:Kannur, Kerala

I had gave the order at tolexo.Com one month before and they just gave me the shipping details very recently.When i check the courier website for tracking my order, it shows the tracking no. Is old for more than 45 days and its not valid.I would suggest people, dont go with tolexo.Com as they are very bad with customer service and will loose your money for sure.My order id:tod[protected]r shipment id:tolx132188 ...
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R
Ranjit Bhakta
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Selling rejected safety shoes.

Tolexo is actually a fraud site selling rejected safety shoes. I bought a safety shoe vide order no. - TOD[protected] delivered on time, but I got left pair defective. I made them aware about the defective piece & they respond me immediately, asked me to send the shoe to the mentioned address & they will borne the cost of courier charges rs 200/- paid by me at the time. But they refused the parcel, and send me a SMS confirming delivery of my...
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