Travel Guru Complaints & Reviews

I booked a Deluxe Room at the Hotel Hawaii Resorts in Goa for December (20-26th December, 2014) through Travelguru. One Mr. Varun Bharadwaj (Travelguru Team member) did the booking on 5th October. My Booking ID isTGUA[protected]. On 13.10.14, I called up Mr. Bharadwaj to request for a preponement of my booking (early check-in) as I was scheduled to arrive a few hours early. I was assured by him that he would call me up to confirm details....

I did booking for Bella Heights in Dharamshala. Gave the complete payment on 4th September, 2014. I need to travel on 2nd October, 2014 and now Travelguru called me and said that Hotel is not available. I paid advance to Palampur Hotel and also to Taxi. Compensate my damages please. They spoilt my whole trip...I need immediate resolution of my issue. Hotel : Bella Heights, MCLEODGANJ, India Booking ID. TGUA[protected]. Now She is saying...

I have cancelled one hotel room for Mysore on 5th August 14. Cancellation ID is TGU[protected].Refund amount is 6761.55 Inspite of repeated requests over phone Travelguru are not refunding the amount. Every time when I telephoned they talk for a few seconds and then recorded music starts. Always they are telling that the refund has been given to my bank account. But till today(19.8.14) no refund has been received as I have come to know updating...

I had booked a room in Vanshri Motel in Chiplun on 12/06/2014 through Travelguru. My Booking ID - TGU[protected].
I made full payment of Rs.903 for the room with my creditcard. A voucher was mailed to me confirming my booking. The voucher had the address of the hotel but no phone number. I searched the web and found the phone number of the hotel. I rang up the hotel to confirm my booking. The Hotel told me they didnot have any booking...

Booking ID. TGU[protected] Booking ID. TGU[protected] Went for vacations with my family and booked a hotel through travelguru.com, I was given 100% guarantee on the hotel. Hotel was a 3 star and the condition of the hotel was pathetic When I went to check-in at the hotel, it was in the worst of its conditions. Me, being an outsider to Shimla, went in with the ratings and reviews provided on travelguru site and trusting it, but the hotel...

Sir,
I had book a room in hotel Shanti Residency, Patna through travel guru site on 15/06/2014 for 1day, for check in Mon 16/06/2014, when i reached the hotel at 5.45 am I found shutter of the hotel was closed I have ringed the phone[protected] many times but no body opened the door, I wait up to 6 am and I could try to help no. of travel guru but I have not gotten any response .I suffered very much in the morning .then I had...

I am dr.abhishek bharadwaj...contact numb [protected]...i booked one hotel naming le gourmet residency in shimla fr date 9th june 2014 on 8th june...i paid d amount fr delux room...coz it was near mall road where i had a conference meeting.they sent d voucher on my mail id in which booking was confirmed...d next day wen i started fr shimla i called d hotel dat my booking is confirmed they replied no its not...where travel guru people shud...

Dear but I was trying to book hotel thru Travelguru for that I have made several attempts, But still the hotel was not booked, I thought if hotel is not booked than transaction would be cancelled but now came to know that amount has been charged but no hotel booking confirmed Please find below the 4 transaction charged from icici bank credit card 03/06/2014 D V TRAVELS GURU PVT L 609.36 Dr. 75425314154270200000000 ...

I booked a hotel at Tirupathi for May 9th through Travelguru.com based on their recommendation. Booking ID:TGUA[protected]. Ms.Aabya recommended the hotel Sri Sai Krishna Residency. The pictures shown in the website is a complete false, thus cheating and luring customers. Worst ever, infact its not a hotel. Locating this hotel was a nightmare, its in the "gullies" and very difficult to maneuver in the car. The so called room is a 8x8...

I was trying to book Hotel Byke Heritage on 09.04.2014 from your web-site travelguru.com. I first attempted with my ICICI bank account through net banking payment mode. This booking failed with error from travel guru website after payment. So amount 16913 was deducted from my ICICI bank account but Booking was not done, I raised the complain next day and got request number 01949075. I received the refund for this net Banking failed transaction. But...

yesterday night, 24/5/2014, i was booking a hotel in SRINAGAR from this web site, i opted for net banking for booking but due to some reasons booking was not done but my money was deducted.. The amount of money deducted was Rs 1686.00 from KOTAK-MAHINDRA BANK A/C number [protected].. The booking was made on behalf of Prabodh Nagar.. Again I opted to book same hotel but for 2 days and this time is choose debit card to pay but this time also...

I booked a hotel room with travelguru website for a hotel in chennai. The room was booked in The Hotel Retreat in Camp Road, Chennai. During the booking, i asked them to book a standard room and the price offered to me was INR 2476 inclusive of all taxes and breakfast as a complementary service. However, after booking, the room booked became a compact room. When i asked questioned them, they are now disagreeing. Please resolve invoice ID...

The site took my booking for a hotel while the hotel had informed them well in advance that there was no inventory available. based on this hotel availability, i went on to make other bookings as it was pivotal to this availability that i planned my entire holiday. however i subsequently called up the hotel only to realise the facts. the website had cheated me to the extent that if i reached teh city without this chance communication with...

I had booked two rooms in Spring Dale Resort, Munnar (Booking ID TGU[protected]) on 18th April for check-in on 1st May and check-out on 7th May. However when I called the hotel on the 21st, the hotel said that they have not received any booking from Travelguru and that all rooms have been sold out. On calling your customer care, I was told there was a problem and that the hotel has asked 48 hours of time. I called again on Wednesday, 23rd...

Dear Team, Kindly note that the refund amount of approx rs 10000 has been lying with you since 26th March now. I had booked 3 rooms in "U Tropicana" hotel, Alibaug for 2 nights (27-29mar) and have done an NEFT transfer of Rs 30159 on 26Mar from IDBI bank ac[protected]. Booking ID. TGUA[protected] However since only 2 rooms were finally booked the total bill was around Rs 19800. Hence the balance was to be refunded. Any reason...

Hi, I Pramod P Ananth, made a booking for one of the home stay's in coorg, madekeri, karnataka. I used the site Travel guru to make my reservation. I made the booking of the cottage and the same was confirmed to me online that booking is confirmed. The amount charged was 13.500 for 3 nights. On 16th APr 2014, when i happened to call the hotel 'Gowri Nivas', i was shocked to hear that my bookings were not confirmed. No one till that...

I have booked tickets for Pondicherry for 2 nights, on there website they clearly mention zero cancellation charges, and when I cancelled 14 days before journey they charged 1450 out of 3000, never go for this website When I called customer care they saying that we mentioned that on confirmation email, yes they confirmed that but after taking payment My suggestion, spend little bit more and live tension free life...

I'm Priyanka Gupta from Mumbai. I have booked a 2Nights/3Days accommodation for Byke Hotel in Matheran, Maharashtra from 15/03/2014 to 17/03/14. The booking was made on 11/03/2014 from Travel Guru online travel agents. We called them up and one of their executives Mr. Abhinav mathur has booked our tickets. We asked them twice that day as well, if they do really have the available room in BYKE hotel in matheran and he mentioned us very clearly...

I am frequent user of online travel websites.But as a bad luck once I choose travelguru.com. I wanted booking for daman. I choose hotel on travelguru and made my payment. Money debited but booking not done! I made 2nd effort, money debited, but result same. booking not done.
Again I called on their customer care nomber [protected]. Their care executive Kanita Suri again checked availability, and send me by email details of travel guru...

Dear Sir, My Hotel Booking ID : TGU[protected], Name : MAHADEV NELLUR email ID : [protected]@yahoo.com Mobile No. : +91 [protected] (Mysore, Katnataka state) Hotel Booked : Panchasheela, Madagaon, Goa : From 15th to 18th Dec 2013 Sir, Due to death message I would like to cancel my trip. and I wanted to cancel my booking through on-line. But system is asking "COMFIRMATION Number". I contacted Hotel, Panchasheela, they confirmed...