Travel Guru Complaints & Reviews

Sir,

In July 2015 I have booked a room in a resort in Mysore through TravelGuru website and made a full payment(5835/-)for that on July 30th 2015.
due to medical emergency we cancelled our trip on 4th November and intimated the same to TravelGuru team on 5thNovember, and asked them to cancel our bookings and REFUND the money whatever they can at that time as I have asked them to cancel booking 4 days prior to my Checkin...

It was very unexpected that I have to wait so long for a single cancellation. This kind of service is not expected for a professional organisation like Travel Guru. I have to call 4times (Ms. Nibedita, Ms. Ayesha, Rubbon Saloman etc) and each times each executive confirmed me that the revised voucher will be provided to me by within 2hrs but it was almost 24hrs over and yet to receive a single confirmation mail or revised voucher. Travel...

Dear Sir/Madam, I logged into travelguru.com and saw that there were 2 rooms available at Masinagudi - The Wild resort, I booked immediately on 28th and got the confirmation mail booking ID TGU[protected]. Next day I paid 5896/- by cash receipt # [protected]/travelguru order ID [protected]and again the ci got confirmation mail with details of the Hotel. The telephone number which they had mentioned was not working, so i called travel guru agent...

Dear Sir, I have made online hotel booking through travelguru.com My Booking ID. TGUA[protected] by mistake I made my booking in my nick name manish baheti but my original name is Mahesh Baheti. I called travel guru so many times to change the booking in my original name but it is almost 4 days passed I have not received any confirmation from travel guru. I transferred full amount of my room booking at the same time now it is very...

I contacted TRAVELGURU for getting booked one deluxe room each at Mount Abu for 2 & 3rd nights and one at Udaipur for 4 & 5th nights at contact no.[protected] where after one Nisar (who gave his contact No. as [protected]) called me up and gave details of rooms at both the places. Accordingly, after settlement of room rent on telephone, he asked me for payment and said that he would get the payment collected in cash from my residence at Chandigarh...

dont book through the travel guru and he is a fraud and i booked one hotel through travel guru the hotel is not even best than care of platform. we struggled lot and the travel guru is earning money by cheating from good customers.

dont ever buy through travel guru. he has charged me five star hotel price which is not at all the hotel is good and i was requesting for my refund and they denied to refund it....

I booked Zo JH E18teen hotel proof of which is attached. When I went to Zo JH E18teen hotel the hotel authorities said they don't have with this booking ID. Its very unproffessional on your part. Kindly refund amount to my bank account directly. All details are available in the photo proof attached....

Dear Diksha, It was very unfortunate and unprofessional from your part that after confirming the booking and accepting payments you have cancelled the booking without the intimation to me. Consider a situation if I would have travelled to Pushkar with your voucher and the hotel is all booked ? My pro active approach made me communicate with the hotel and confirm the reservation.Your claim to technologically advances site is questionable...

I booked for 2 TRIPLE BED Rooms Through TRAVELGURU at MYSURU PRAKAASH PALACE, i got checked in at 7.00PM, but they told me that i cant Stay till next day 7.00PM, they hav insisted me to check out at 12.00Noon...They hav also provided me with Double Room(i.e) I booked for TRIPLE BED ROOM, but they gave me Double bed room..Though Paying money for TRIPLE BED ROOM i hav stayed in Double, nd also got Checked out in 7hours. I hav been suffered...

I had booked Hotel by making full payment on 23rd April for travel on 1st to 3rd May in Mahabaleshwar.The Travelguru guy confirmed booking.Wheraes on 28th April they called me up at night to inform that the hotel has not honored the booking and gave me a poor option .I rejected the same and they cancelled my booking and informed that they would refund full amount in 3 days.Till last 20 days they are enjoying my payment and I have not got...

I had booked a hotel via Travelguru for the long weekend of May 1 to 3, 2015 at yercaud, Tamilnadu on April 23, 2015. The representative at Travelguru had confirmed the booking and even sent a mail confirmation after i paid the entire charges for the 3-day stay. I was looking forward to spending the weekend with my family, as we rarely get such long weekends. But after 5 days, on April 28, 2015, I received a call from Travelguru stating that...

I booked a room (Royal Category-(With Breakfast &Dinner) in Hotel : BrightLand, Shimla bookingID.TGU[protected] for one night (CheckIn 1st May 2015) .I paid the amount in full i.e Rs 5772.When i visited Hotel and saw the room it was standard category room.I called the Travel guru they said its royal category, on my request Hotel staff agreed to change my room but the changed room was also the standard category. I called the travel gure...

Travelguru sent me a booking comfirmation vide booking ID TGUA[protected] on my email [protected]@gmail.com. They also confirmed that they had received payment in the amount of Rs. 13778 from me. The booking was for 4 Executive rooms with breakfast at the hotel "City Park" in Amritsar. Reservation for these 4 rooms was confirmed for 4th april 2015 check in and 5th april 2015 check out. When we reached the hotel after an early morning...

I had a booking done for a home stay in coorg. Hotel : Yedamakky Cottage, Coorg bookingID.TGU[protected].on 28th march 2015 for which i paid the amount in full. On the day of my trip i get a call from Travel guru saying that the place i booked is full and they are giving me an alternate place. I had to agree because i did not have a choice. I reached the new hotel they provided me for to stay and found out that this place is not in coorg....

As per booking ID, mentioned in the name of suresh g.the mail i have fwd.i am unable to check in as of today, due to a unforeseen and unexpected death of my family member. Therefore, i request to oversee my case in a sympathetic view and refund the hootel booking made out of my hard earned earnings, after due deligence after deducting the charges that may arisr.its a one off incident, not a deliberate attempt. Please do expedite...

I had booked a resort in Matheran through Travel Guru and got a confirmation from Agent Shishir that the booking is confirmed. I paid 11, 000 for a resort on 20th Feb 2015. On 23rd Feb 2015, I called the resort to check my reservation, where they said that they do not have such reservations. I was surprised to hear and called up Travel guru to check the status. They mentioned that they will require time to confirm as rooms are not available....

Hi,
I tried to book resort "The Windflower Resort and Spa, Coorg using Travel Guru for the date 22nd Jan.When I went to trip adviser, I saw that I am getting this resort on travel guru for around Rs. 8000 but that is non refundable.I clicked on the travel guru and made the booking.When the invoice got generated, hotel booking was made for Bandipur not Coorg.I was really surprised and called the help desk.They said booking is...

As told to me that the hotel is a three star property and ot has got spa and some cultural programs etc it is tottaly to the dissatisfaction and all the things told to me by travel guru fails to be in real all my has been wasted coz of the travelguru property given to me in jaipur DISSAPOINTED...

Dear Sir, I booked my hotel against your confirmed invoice no. DVTG/2014-15/00361720. When i reached at hotel, owner not able to provide rooms because he told that no any connection with travelgrue with me.I also informed you that due to delay of train, i could not contact hotel.You can not give me any contact details of hotel in your above mentioned invoice.So you have requested to return my amount in my account urgently other wise...

Hotel : The Periyar Heaven, Thekkady, India Booking ID. TGU[protected] Main Contact: Ramesh Chand Email:fravashi.urvashi@gmail.com Booking Date. 10/11/2014 Traveler & cost summary Reserved under the name Ramesh Chand No. of Adults 6 Adult(s) No. of Children 0 No. of Rooms 2 (Standard ) Check-in Thu, 11 Dec 2014 Check-out Fri, 12 Dec 2014 Room Rate (per night): INR 3312.00 Taxes and Service Charges (per night): INR 81.00 Total Amount...