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Travolook Complaints & Reviews

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Last updated Apr 27, 2024
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Travolook Head Office Address

836, 2nd floor, Udyog Vihar Phase V, Sector 19
Gurugram, Haryana 122008

India

Travolook reviews & complaints page 10

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S
Sajin K S
from Mumbai, Maharashtra
Aug 4, 2022
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Payment( refund) not credited

Address:836, 2nd floor, Udyog Vihar Phase V, Sector 19 Gurugram, Haryana 122008

I have booked 2 tickets on 9th-July-2022 for travelling Mumbai to Kochi on dated 21.07.2022. But both the tickets get auto cancelled at Travolook's end and their customer support confirmed that the payment will be refunded within 7 days.

Accordingly, i have waited and reconfirmed with their support team for a refund, but i didn't get any satisfactory response nor refunded after completing 25+ days of booking.

Ticket...
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A
Abhishek21291
from Mumbai, Maharashtra
Aug 4, 2022
Aug 5, 2022
This thread was updated on Aug 5, 2022
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Airline tickets

Address:836, 2nd floor, Udyog Vihar Phase V, Sector 19. Gurugram, Haryana 122008

We had book tickets for mumbai to Chandigarh on 4th July, while processing the ticket money for deducted, but the tickets were not issues it got cancelled from their side. Please request consumer forum to take action immediately against such fake companies

Now it has been one month they are not refunding money, please take some action against such company

As their head office is in haryana we cannot do anything,...
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Nittepal
from Mathura, Uttar Pradesh
Aug 3, 2022
Aug 3, 2022
This thread was updated on Aug 3, 2022
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Amount not Refund fraud company

Address:Hno 498, Radhika vihar

On dates 23 april 2022i book a airplane ticket from travolook website
Delhi to srinagar for 22 July 2022 after amount debit I have a mail from travolook your ticket is cancel Ref no REF[protected] for passengers name RAHUL KASHYAP Delhi to srinagar .
And amount credited in 72 hours but till now no any amount refund and many time i call to customer care every time customer support give me just 3 to 5 days amount reverse in your...
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V
Vaibhavi99
Aug 3, 2022
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Fake promises of the refund

I had booked a flight on 10th June, 2022 for Udaipur-Mumbai on 7th August, 2022 and had prepaid Rs.3698. I still haven’t received my money back even after almost 2 months now. All I get are the fake promises. Kindly help and resolve my issue at the earliest....
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S
surajMenon
from Bengaluru, Karnataka
Aug 3, 2022
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Travolook not providing refund even after 25 days

Address:836, 2nd floor, Udyog Vihar Phase V, Sector 19 Gurugram, Haryana 122008
Website:www.travolook.in

I had placed an order at Travolook on July 7th. Reference number : REF[protected]

However after the money was deducted, I got a call saying that the booking was cancelled and refund would be initial in 24 hours. It has been 25 days and I am yet to receive any communication regarding the refund.

I have sent over 10 emails and called there customer care service 5 times. Every time the reply I get is that the team...
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A
anusubho
from Kolkata, West Bengal
Aug 2, 2022
Aug 2, 2022
This thread was updated on Aug 2, 2022
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Flight ticket cancel by travolook.com end but 11 days gone till now my refund not reflected in my account

Address:836, 2nd floor, Udyog Vihar Phase V, Sector 19. Gurugram, Haryana 122008

On 19th July 2022 i have booked flight ticket from Kolkata to Agartala via travolook.in reference id- REF86011863 and after deducted 2872 rupees from my account their customer care called me and told me that my booking is cancel due to some operational reason when i asked them when my money will be refund they told me it will be refund with in 5-7 days excluding Saturday, Sunday and holiday and they also mail me about that but after 7 days...
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M
Mayin1995
Aug 2, 2022
Aug 13, 2022
This thread was updated on Aug 13, 2022
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Travook- Regarding flight ticket refund amount

Website:www.travolook.in

I had booked a flight ticket for traveling from Bhubaneswar to Agartala on 11 June 2022.But later Igot an email from travolook that your ticket has been cancelled due to fare expiration and your amount will be regarded to your Account in 7 to 10 working days.But now 51 days completed but still didn't get the amount.Every time whenever I Call they are telling that it is process.
please help me...
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A
Apra J
Aug 2, 2022
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Four refunds pending and no response

I’ve booked tickets with travolook earlier and they always went through but since June, I’ve made 4 bookings which were canceled after my amount was deducted. It’s going to be 2 months since that incident and every time I call (I’ve called at least 15-20 times), they keep saying it’ll happen in 24-48 hours. EVERY TIME. The amount pending with them is close to 20K. Kindly help....
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kanishkjoshhi
Aug 2, 2022
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Refund not received even after 2 months

Address:836, 2nd floor, Udyog Vihar Phase V, Sector 19 Gurugram, Haryana 122008
Website:www.travolook.in

I booked my flight ticket from Travolook.in from Jaipur to Patna on 05 June 2022, but the booking was cancelled by the Travolook (Booking ref. REF[protected] due to fare expiration reasons by the company.

I immediate called them up to know about my refund details. They told me that refund has been initiated from their end and I will receive the amount within 7 days. However, no refunds were received. I have called them more than...
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F
Fozu
Aug 1, 2022
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Not received my refund

I tried booking a flight ticket on 18th July 2022 from Travolook (https://www.travolook.in/) but it canceled the ticket saying "Fare Expiration" as a reason. It has been more then 20 days but it has not refunded my amount and has not replied to my emails. I tried calling customer care multiple times but every time they give the same excuse that there is the issue from the merchant side and you will get your amount refund in 5-7 working days......
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R
Rajalakshmi Narayan
from Puttur, Karnataka
Aug 1, 2022
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Booking Cancelled on 4th July REF008980006 - Amount not refunded yet

Address:836, 2nd floor, Udyog Vihar Phase V, Sector 19 Gurugram, Haryana 122008

Due to technical glitch at their end, the Booking was Cancelled by travolook REF[protected] Booking date 4th July '22 for Rs.13, 799

I tried to contact customer care number multiple times for the last 3 weeks and everytime they say that the refund is processed and will be credited by EOD or tomorrow . It has been almost 28 days and today when I called the customer care and asked about the registered office address and MD Name...
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nikhil_kc
Jul 31, 2022
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Delaying Refund

I booked a flight ticket from Bangalore to Indore with REF[protected] on 3rd July. The ticket was canceled citing "due to operational issue". It has been more than 25 days since I haven't received my refund yet. Their customer care support has been giving false information and excuses that payment has been initiated and there has been no issue from our end in the last 10 working days. Their mail support has been asking for Undertaking and card...
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J
JayantaDN
from Bengaluru, Karnataka
Jul 31, 2022
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Refund not received upon ticket cancellation

I tried booking a flight ticket on 4th June 2022 from Travolook (https://www.travolook.in/) but it canceled the ticket saying "Fare Expiration" as a reason. It has been two months but it has not refunded my amount. Upon writing to customer care email, they promise to refund within 15 working days. I tried calling customer care multiple times but every time they give the same excuse "technical reason" from the merchant side and you will get...
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A
ankita024
Jul 31, 2022
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Refund money not given by Travolook

Address:836, 2nd floor, Udyog Vihar Phase V, Sector 19 Gurugram, Haryana 122008

I want to report a fraud case for amount Rs. 6571, against Travolook company, 836, 2nd floor, Udyog Vihar Phase V, Sector 19, Gurugram, Haryana 122008, Ph no[protected], based out of Gurgaon. I used their website https://www.travolook.in to book flight ticket from Nagpur to Pune on 22nd May (attached screenshots), which got cancelled due to fare expiration and since, there on, I am struggling to get my money refunded for the flight THEY...
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DivyanshMethi
from Jaipur, Rajasthan
Jul 30, 2022
Oct 31, 2023
This thread was updated on Oct 31, 2023
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Refund pending from 2 months

Address:836, 2nd floor, Udyog Vihar Phase V, Sector 19 Gurugram, Haryana 122008

I booked a flight on 3rd June for: 13th June, Bangalore to Jaipur. Refund amount: INR 7493.

The amount got deducted, and I received a mail stating that the booking got cancelled. I received a call immediately and the service provider stated that I will get a full refund in the next 7 working days. I waited for 7 days, and when I didn't get the refund, I called the customer service and they aksed me to wait for a couple more...
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Ashiq bhat hussain
Jul 29, 2022
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Non refund of amount of tickets cancelled by the company

Address:Travolook.in

I booked two tickets on 23rd June 2022 from srinagar to jammu for Rs 3673.00 each with reference no.REF[protected] and REF[protected].The tickets were canceled by the company immediately after their booking citing the reason that the tickets could not be booked separately. And it was assured that the amount will be refunded with 7-10 Working days. After 12 days I began calling to the company representative on its toll free no. And I was told...
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Shahbaz.ece
from Darbhanga, Bihar
Jul 29, 2022
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Regarding flight ticket refund amount

Address:Travolook, 836, 2nd floor, udyog vihar phase V, sector 19 Gurugram, Haryana 122008

I had booked a flight ticket for traveling from Darbhanga to Bangalore on 30th June 2022. But later I got an email from travolook that your ticket has been cancelled due to operational reason and your amount will be refunded to your account in 7 to 10 working days. But now about 1 month has been completed but still didn't get the amount. Every time whenever I call they are telling that it is in process. Please help me. My reference no.is...
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asmita0987
Jul 29, 2022
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Refund not received for long time

Address:Gurgaon

I have booked a flight on 7th july from mumbai to bangalore using travolook website. But after successful payment, I waited for 4/5 seconds and suddenly the website shows your ticket got cancelled due to PNR not get generated. I called the customer service team at the same time they said we have already processed your amount and you will receive it within 7/10 working days. Till now I have not received my refund. Everyday I call them they...
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abigopal
Jul 29, 2022
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Not refunded

Address:23 A PERUMALPATTY 2ND MEL, SRIVILLIPUTTUR

Dear sir
I booked a ticket on July 7th REF[protected] From Chennai to Bagdogra. in Travolook., money deducted from the ticket was canceled due to differential fare and I received a call as well telling me that money will be refunded within 10-15 working days. But still now money is not Refunded, kindly refund as early as possible. I always trust your website and ticket, That is why Ibooked the ticket as well. please

Thanks...
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Subhradipbose
Jul 28, 2022
Jul 28, 2022
This thread was updated on Jul 28, 2022
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Almost one month cancellation refund not initiated.

Address:Bangalore

I booked 2 air tickets on 30june and it got canceled automatically. Its 29 days have past still i didn’t receive the refund money. Every time i connect customer care they only extend their deadline times without giving prior to info. Please help me i dont know whom to trust now. Its a big amount of rs-13k . They are keep on on giving fake hope every day....
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