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Travolook Complaints & Reviews

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Last updated Apr 27, 2024
Complaints 1521
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Travolook Phone Numbers

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0124 643 4800
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Travolook Head Office Address

836, 2nd floor, Udyog Vihar Phase V, Sector 19
Gurugram, Haryana 122008

India

Travolook reviews & complaints page 14

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D
Deepika hedau
from Pune, Maharashtra
Jul 8, 2022
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Regarding refund for auto cancelled ticket

Website:www.travolook.in

On Mon, Jun 13, 10:32 AM, i have booked airline ticket thru Travolook for Pune to New Delhi – G8 172 Jun 30, 9:15 PM–11:25 PM with booking reference no REF[protected]. The ticket was auto cancelled on Mon, Jun 13, 10:33 AM mentioning "Your booking is Cancelled due to fare expiration". At the same time i have also received call from travolook that the refund shall be done in next 10-15 days. i have mailed them multiple times on their e mail...
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S
sac2609
from Lucknow, Uttar Pradesh
Jul 8, 2022
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Not processing the refund after they cancelling the ticket

I have booked a flight on Travolook from Lucknow to Bangalore on 24th May 2022 for which the amount was deducted but booking got cancelled and they said that amount will be refunded with in 8-10 working days.
Even after calling them several time and writing many emails I have not gotten my refund yet. So, Kindly take strict action against them so that they refund my amount and also they don't do this kind of fraud with other customers.br...
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S
SOUMOK SARKAR
from Bengaluru, Karnataka
Jul 7, 2022
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Complaint Regarding Travolook REF620800887

Address:836, 2nd floor, Udyog Vihar Phase V, Sector 19 Gurugram, Haryana 122008

On 1st of June 2022 I booked tickets from www.travolook.in from Bangalore to
Guwahati and return for an amount of rupees Rs. 27, 196 /-. I have been trying
to follow up with the customer support for a long time - however their IVR
system is putting me on hold for over 30 minutes and then disconnecting the
call when I am the first one in the queue. Out of the multiple attempts of trying to
reach out to the...
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V
vigneswara reddy
Jul 7, 2022
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Refund not initiated after 2 months

Hi Team,

I made a flight booking through Travolook, And it got canceled by travolook team. I got call from travolook and they said I will get my amount refund by 6 days.
But it's been 2 months(60 Days), and I called travolook many times and sent many mails but no proper response i am getting.

Can you please take necessary action on Travolook and help me getting my amount refund....
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A
ansh28
Jul 7, 2022
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Didn't refund my money

I booked a ticket for my parents from Bangalore to Patna on 11th june and after 30 mins I received mail that the ticket was cancelled due to operational reasons. Till now I keep on asking for my refund and replying the same will get a refund within 5-7 days. Please do the needful. Thank you
Booking Ref - REF[protected]...
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I had booked an air ticket as per the following details through Travolook (details can also be referred to in the email chain)

Bengaluru to New Delhi – UK 802
New Delhi to Bengaluru – UK 813

There was no PNR generated. I only got a booking reference number REF[PROTECTED}

I made the booking and did not get any confirmation of the booking so I called customer care Travolook[protected]br...
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G
Gopi Krishna G
Jul 6, 2022
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Fraud company, not refunding money

Got trapped by this company, like others money got deducted and they mentioned the same reason like others, due to technical reasons tickets are not booked, checked with Indigo airlines they haven't received any transaction for the given date and passenger names.

When I called the customer care, they are not willing to give GSTIN no,
so it clearly shows they have website for cheating, not for fair business.
br...
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P
Prag_sin5
from Mumbai, Maharashtra
Jul 5, 2022
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Not refunding money or booking

They have charged me 5393 for a cancelled booking. Neither booking another flight nor returning the money in account...
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VRLs
from chennai, Tamil Nadu
Jul 5, 2022
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Cancelling the ticket by the travel agent automatically after debiting the amount

I booked a ticket through Travolook in Septemebr 2021 Chennai - Ahmedabad - Chennai for 3 persons .They immediately cancelled and told that the amount will be refunded within 10 to 15 working days. Till now I have not received the amount . They told use amount through their wallet . The total amount of the ticket was around Rs.30000/- After so many followup the amount has been reflected the in wallet. I used only 6289 Rs. in March after that...
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S
Shrila
from Noida, Uttar Pradesh
Jul 5, 2022
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Not received refund even after lapse of 2 months

I had booked ticket on 9th may for travel from Varanasi to Delhi for 22.5.22 for my father VSM. Palaniappan under Ref No.[protected]. The ticket amount of Rs. 4213 was deducted from my bank account but I got information that due to technical fault ticket is not booked.

I was informed vide email dated 9.5.22 that this amount of Rs. 4213 will be refunded to me. . But I have not received any refund till date.

In...
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K
karitay chawla
Jul 5, 2022
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Ticket cancelled but refund not received since 4 months

Website:Travolook.in

I booked a flight ticket from travolook and it got cancelled from their end and I was assured that I'll get back my refund with 10-15 working days, it's been more than 4 months and I haven't received my money back. My ref id is REF[protected]....
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S
Saba Ameer
from Delhi, Delhi
Jul 5, 2022
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Not providing refund for cancelled ticket

I had booked my tickets on 7th jun 2022 from delhi to mumbai but they cancelled it and are not providing a refund even after multiple follow ups. Initially they said in 10 days they will provide and they said 15 days and now they say they have initiated but it has been more than a week i have not received my money yet....
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S
Saurabh V
Jul 4, 2022
Sep 1, 2022
This thread was updated on Sep 1, 2022
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Refund issue for flight ticket cancelation

Address:836, 2nd floor, Udyog Vihar Phase V, Sector 19 Gurugram, Haryana 122008

I have booked a flight ticket from Varanasi to Mumbai from travlook on 1st June2022 and the ticket amount of ₹8748, the amount got successfully deducted but within 5 min I got a call from customer care that due to a operational reason from airlines ticket couldn't be booked and I will get my refund in 10-15 working days.
It has been more than a month and I haven't received the payment yet. their executives are not even responding...
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K
Krish8516
Jul 4, 2022
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Cheating

I had booked a ticket through travolook from trivandrum to pune on 18 May 22 and due to some technical issues the booking couldn't successful. The refund for this booking was not credited to my account till the date. I have made many queries through customer care executive and emails, they are saying that it will take another 7 working days to get my refund. But till date it's not credited to my account m please do the necessary action for...
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P
pramodnat
from Mumbai, Maharashtra
Jul 4, 2022
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Ticket Booking Cancelled by company, but no refund even after 2 months

Address:836, 2nd floor, Udyog Vihar Phase V, Sector 19 Gurugram, Haryana 122008
Website:www.travolook.in

Sir,
I had booked a round trip ticket for two passengers on 27th April 2022 for the Mumbai - Thiruvananthpuram- Mumbai sector on the website www.travolook.in. The Booking Ref No is REF[protected].
Immediately after making the payment for the booking the ticket was cancelled by the company citing reason as " Cancelled due to fare Expiration". The paymnet made by me using my ICICI Credit Card was Rs.18, 879/-. Thereafter I have...
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D
DIPEN VADALIYA
Jul 4, 2022
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Refund policy

Address:836, 2nd floor, Udyog Vihar Phase V, Sector 19. Gurugram, Haryana 122008
Website:Travel loom

My reference Number is Ref[protected]
It has been one year.My amount is not credited yet and i was complaining so many time but no response from travelers look....
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R
redyams
from Hyderabad, Andhra Pradesh
Jul 4, 2022
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They cancelled my ticket and not refunding my amount inspite of several followups

I have booked a return flight to Bangalore on June 8th 2022 and they have immediately cancelled my tickets after completing the money transaction. They send me an email that booking is cancelled because of fare expiration and money will be refunded.

Your Booking is Cancelled with travolook.in :REF[protected]

I called several times following up on refund and every time they say some technical problem and will get...
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R
Roel Kamanden
Jul 4, 2022
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They cheat me

They cancel my flight ticket on 17 Jun from Shillong to Imphal and they said my money will refund but today is 4 July i haven't received till date. My ref no. REF[protected]...
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C
chetankpr
Jul 4, 2022
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Travolook.in refund not processed

Address:836, 2nd floor, Udyog Vihar Phase V, Sector 19 Gurugram, Haryana 122008
Website:www.travolook.in/contact-us

I booked ticket from pune - lko on 18th June from travolook.in. After 5-10 min got a call/email from their customer care that they are unable to book due to operational reasons. I have been following up for refund since then, but they have not processed it yet. Every time i call/email their customer care they ask me to wait for few more days.
They are misleading customers, there are numerous complaint against them from other customers...
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Address:836, 2nd floor, Udyog Vihar Phase V, Sector 19. Gurugram, Haryana 122008

I have booked the flight on 18th May 22 from Bangalore to Pune, journey start date was 3rd June, but unfortunately got canceled from Travolook. The reason was 'operational reasons' It has been more than a month and I haven't received the payment yet.
I tried to communicate several times through calls, and emails, whenever we call customer support they say a refund was initiated 3 days back and money will be received after 3 to 4 days....
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