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Travolook Complaints & Reviews

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Last updated Apr 27, 2024
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Travolook Phone Numbers

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0124 643 4800
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Travolook Head Office Address

836, 2nd floor, Udyog Vihar Phase V, Sector 19
Gurugram, Haryana 122008

India

Travolook reviews & complaints page 18

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S
SagarButani
from Ahmedabad, Gujarat
Jun 16, 2022
Aug 20, 2022
This thread was updated on Aug 20, 2022
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Refund for Cancelled Flight Ticket by them

Website:www.travolook.in

I have made total 3 bookings one by one from travolook but due to some problem/Issue travolook has cancelled that bookings. I have talked to their representative 3 times on call but they always said that you will get your refund in next week but after 25 days i still not get any refund yet.

So please help me asap!...
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V
VirenGoel93
Jun 16, 2022
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Company not giving refund

Address:Gurgaon
Website:www.travolook.in

I booked two tickets on May 24, 2022, site told me to wait for 30 min for confirmation. But I got a call from Travolook that the tickets has been cancelled as PNR could not be generated. From that time it has been 3 weeks and I still haven't received my refund. Customer care says the same thing every time I call and they are not even replying to the mail. I will highly suggest not to book tickets from here even if they provide discount. This...
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V
Verma__Rahul
Jun 15, 2022
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Refund not provided after Flight Cancellation due to Fair issues

Address:836, 2nd floor, Udyog Vihar Phase V, Sector 19 Gurugram, Haryana 122008

I booked a flight from Goa to Delhi and the amount was Rs.4258. I was told that i will receive the refund within 5 to 7 days but i haven't received it. I called them several times and even emailed them the same. But in response i always get answer as refund is initiated from their end and i will get it within 5 to 7 days but there is no further communication.

My Reference number is REF[protected].

Please take...
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S
Shivank Rajput
Jun 15, 2022
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Refund Not Received from Travolook

Address:Gurgaon
Website:travolook.in

I have booked my flight using travolook on 8th may 2022 and it got cancelled due to fare expiration and till now i.e. 15th June 2022 I didn't got any refund and everytime I am getting same reply you will get your refung on 7-10 days....
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M
madhusudan135
from Trivandrum, Kerala
Jun 15, 2022
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Return of money for cancelled ticket

Address:836 , 2nd floor udyog vihar phase 5, sector 19 gurugram, haryana 122008, tel: 01246434800, email : [email protected]
Website:www.travolook.in

Sir,

I made a flight booking with above agency thru net on 12th Jan 2022 Cok to Bhubaneswar for 16th Jan ref No.[protected]. The amount charged from my debit card and after that they called me saying that the booking got cancelled and refund will be made within 7days.

Several reminders, calls, emails, no refund is made till now.

Please do the necessary.

Best regards,

Madhu...
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I
Ishita Kalra
Jun 15, 2022
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Money got deducted but no ticket was booked

I tried booking a ticket, money was deducted and i have invoice but No flight ticket was booked. I got no mail no message from their end. I have mailed them invoice and explained the issue over call but nothing is happening....
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Address:Address : 836, 2nd floor, Udyog Vihar Phase V, Sector 19. Gurugram, Haryana 122008

REF[protected] I have booked flight tickets from Bangalore to Hyderabad on Nov 2nd but tickets were not confirmed by Travolook immediately because they had told that the flight tickets' fare has changed while I was making the payment. Before I could confirm my decision to them, they had disconnected the call and cancelled my tickets. On the same day, I received an email stating that the refund would be processed in the next 5-7 working days...
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K
k2qc
from LUDHIANA, Punjab
Jun 14, 2022
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Refund not received

Address:Google
Website:Google

Reference No. : REF[protected]
Booking date 03-Feb-2022
Name jaspreet singh
jaipur to Bangalore
amount 2899
email : [protected]@yahoo.com...
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B
Babuli_1
from Cuttack, Odisha
Jun 14, 2022
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Refund of ticket cancellation

Address:836,2ND FLOOR,UDYOG VIHAR PHASE-V,SECTOR-19,GURUGRAM,HARYANA-122008
Website:travolook.in

I had book flight ticket from guwahati to bhubaneswar on 17/04/2022 & amount of rs 9840.00 paid thgrough bajaj finserve no cost emi, amount processed transaction is successful, but ticket not confirmed.After 10min i received a call from costumer care executive that due to some technical issue from airline side your ticket not confimed & it was cancelled, amount will be refunded within 8 to 10 working days.When i received a message from bajaj...
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A
Amansingh75
from Delhi, Delhi
Jun 13, 2022
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Refund and fraud

Address:Gurugram

Refund has not been generated yet. The company is doing fake promises everyday....
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A
Amansingh75
from Delhi, Delhi
Jun 13, 2022
Jun 13, 2022
This thread was updated on Jun 13, 2022
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Fraud case of refund

Address:Delhi
Website:Travolook.com

Refund has not been generated yet. It’s been over 20 days. The company is doing fake promises everyday. Kindly look after it...
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U
Urgian Thuptup
Jun 13, 2022
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Refund of airline ticket

Address:leh

Haven't received my refund for the ticket booked on 11 feb 2022

which got canceled by airline. its been 4 months now.

booking reference number : REF[protected]

booked form www.travolook.in...
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K
khshahjahan
from YAIRIPOK, Manipur
Jun 12, 2022
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Please help me to get my refund

This thread was updated on 1 February, 2022
I tried to book flight from Travolook and amount deducted but booking get cancelled. I also received call from this company that I will receive my refund within 6 days. I sent many mails and also called but received no response from their side. Kindly take strict action against them so that they refund my amount asap. The required details has been attached below....
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K
khshahjahan
from YAIRIPOK, Manipur
Jun 12, 2022
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Help me to Refund my amount

This thread was updated on 1 February 2022
I tried to book flight from Travolook and amount deducted but booking get cancelled. I also received call from this company that I will receive my refund within 6 days. I sent many mails and also called but received no response from their side. Kindly take strict action against them so that they refund my amount asap. The required details has been attached below....
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S
Santoshraok
from Hyderabad, Telangana
Jun 12, 2022
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

RefundSantosh

I Booked flight on 15th march 2022 worth of 8406 INR, unfortunately it got cancelled due to fair issues, and I received a mail that I will receive the refund with in 7 working days.

It's been more than 3 months I didn't get the refund, I am sending following up emails but every time they are saying the same stories you will get refund with in 7 working days from last 3 month....
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R
Raja_Ranjan
from Patna, Bihar
Jun 11, 2022
Aug 23, 2022
This thread was updated on Aug 23, 2022
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Travolook - Flight ticket got cancelled but amount didn't get refunded | FRAUD

Address:836, 2nd floor, Udyog Vihar Phase V, Sector 19 Gurugram, Haryana 122008

Hi All,

I have booked an flight ticket (Patna to Bengaluru) on 14th April 2022 from Travolook website.

Then after some time I got an email with subject - Flight booking In-Progress with Booking Ref: REF[protected]

Then again 15 minutes later another email In have got with the subject - Your Booking is cancelled with travolook.in: REF[protected]

I have called their customer support for...
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P
Priyakori
from MUMBAI, Maharashtra
Jun 11, 2022
Jun 22, 2022
This thread was updated on Jun 22, 2022
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Not getting my refund for more than 25 days

Address:836, 2nd floor, Udyog Vihar Phase V, Sector 19 Gurugram, Haryana 122008

I have booked one ticket from mumbai to goa on[protected] and they called and said your ticket is cancelled from our site and you will get your refund with in 7 days. After 15 days i called them that i have not rcvd refund and that time they said you will recv your refund with in 24 hrs but till today[protected] still not revd any refund and they do not rvc call for more than 20 minutes athey just keep you on hold with our any reason just...
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N
nathlingaraj
from Jamadoba, Jharkhand
Jun 11, 2022
Jun 22, 2022
This thread was updated on Jun 22, 2022
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Amount not refund since MAr-22

Address:836, 2nd floor, Udyog Vihar Phase V, Sector 19 Gurugram, Haryana 122008, PH -0124-643-4800,

Dear Team,

I am booked a flight ticket on dt.15th Mar-22 from Mumbai to Kolkata but the same was calcalled by travolook but the amount is not refunded to me till date.
i am put the mail and lot of call to customer care of Travolook but no one responce properly.

i am facing the problen since 3 month but the amount is not refund to me

REF NO[protected]
Name: Krishnendu Bhunia...
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T
tahir habib
Jun 11, 2022
Jun 18, 2022
This thread was updated on Jun 18, 2022
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Amount refunded

I booked my tickets and they cancelled it due to th variation in the cost. They mentioned that they have refunded the amount but it's not showing in my account.
My booking reference no. REF[protected]...
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M
manishapeejay
from Noida, Uttar Pradesh
Jun 10, 2022
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Travolook- refund

Address:836, 2nd floor, Udyog Vihar Phase V, Sector 19 Gurugram, Haryana 122008
Website:travolook.in

I have booked tickets for me and my wife from Travolook.in from Delhi to Kolkata on 7th June and they said the same could not be booked due to some technical issue and amount will be refunded (INR 10, 700). I have called customer care multiple times and they said the amount was initiated and did not share any other details or connect to anyone on the call. Its been 3 days and they are not initiating my refund

booking reference...
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