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Travolook Complaints & Reviews

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Last updated Apr 27, 2024
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Travolook reviews & complaints page 22

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S
Sunita Dharmana
from Visakhapatnam, Andhra Pradesh
May 19, 2022
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Airlines cancelled tickets but no Refund received

We booked 5 AirAsia tickets from Srinagar to Vizag thru Travolook which got cancelled by the airlines. The airlines said they gave a full refund within 3 days and they it's been 3 months but we didn't get our money back. There's no proper response from customer care.

Kindly help...
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H
Hemu66
May 16, 2022
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Ticket got cancelled but amount not refunded

My ticket with reference number REF[protected] got cancelled but amount not refunded. Please do the needful...
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Anurag Narula
from Gurgaon, Haryana
May 16, 2022
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Waiting for refund since a long time

Fraud company I guess u can never connect with them, they don't reply to emails and neither do they respond on phone, always a waiting period and once u connect with then they disconnect, booked tickets, they cancelled it within 30 minutes and I am still awaiting for the refund.while booking tickets we don't get time to pay we have to pay everything upfront but when it's a matter of refund the company takes its own time, I am still.waiting...
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Shreeradhe Khanduja
May 15, 2022
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Refund not received can't get through the customer care

I booked my tickets from Mumbai to prayagraj For 16 May 2022. Paid ₹13, 950 and the amount hasn’t been refunded yet. I am really worried after reading so many reviews about passengers not getting their refund. Please get this resolved...
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sourav dutt
from Aurangabad, Maharashtra
May 14, 2022
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Flight booking cancelled but amount deducted

Address:Gurgaon

I booked 2 tickets through travolook and after payment it was cancelled within 5 mins. Then I did some research and found out many people have faced the same issue and not receiving refund. Please help in getting refund and blacklist this company....
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ruttala karunprakash
from Delhi, Delhi
May 14, 2022
May 23, 2022
This thread was updated on May 23, 2022
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Refund of cancelled tickets

Address:C2 510, Janapriya Lakefront apartments
Website:travolook.in

Hi,
I have booked a ticket from Hyderabad to Visakhapatnam on 28/2/2022 (REF[protected] for which the amount got deducted and after few minutes, got a mail that the ticket has been cancelled and that the amount would be refunded in 7 days and even after repeated reminders, they say that the transaction is initiated and wuld take 7 days more. Its been 3 months now and even now, got the same reply

Please do the needful....
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R
Rajalogeshwaran
from Chennai, Tamil Nadu
May 13, 2022
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Flight cancelled by Airlines - REF618628720 and didn't receive refund

I booked the flight ticket through the Travolook and the flight was cancelled by your Airlines. Requested for refund long back, more than 40 days and didn't get any recent update from Travolook. Please find the attachments for your reference....
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Dayanand Tendolkar
from Mumbai, Maharashtra
May 13, 2022
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Refund not received for ticket booking cancelled by Travolook

I booked ticket, it got cancelled within minutes. I raised ticket REF[protected]. They say refund within 12 days but going by previous people's experiences, it's a fraud website. Its 1 year and I still did not received my refund....
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S
Sonam93!
May 12, 2022
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Airline booking refund

Address:836, 2nd floor, Udyog Vihar Phase V, Sector 19 Gurugram, Haryana 122008

I have booked my flight from travolook but the booking didnt go through and an booking cancelled msg received after the debited the amount.
I have reached out to them more than 5 time tilll then and also email have been sent.They have not refunded the amount yet...
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R
from Pune, Maharashtra
May 10, 2022
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Fraud Travolook Amount not refunded

Website:www.travolook.in

Dear Team,

I have booked 01 tickets on travolook website dated 16 April 2022,

Then immediately received email from travolook, regarding ticket has been cancelled, and they said you will get refund within 10 Working days.

Still date not received refund amount, I’m taking continuous follow-up but they giving very false answer to me, they said refund already initiated from our side.
br...
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dhananjaya_acharya
from Mumbai, Maharashtra
May 9, 2022
May 17, 2022
This thread was updated on May 17, 2022
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Refund not credited from 2 months

Address:5th block site no 88 post katipalla, krishnapura
Website:www.travolook.in/flights

I have booked the ticket in travolook on 7th march 2022 traveling date on 8th march 2022 but after five minutes got call and email saying ticket got cancelled and amount would be refunded within 7 working day's.

After 7 day i have called customer care many times but they are not responding properly even refund mount not yet received.

Booking date - 7th march 2022.
Ticket date - 8th march 2022
Ref...
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I booked an urgent next day flight through them and they called me saying that the flight booking didn't get confirmed and they still deducted money from my account.
now they're saying refund will take 7-8 days but I have no money left in my account to book another flight. this is like fraud. cheating customers and taking money from them
why did you take money from me if you couldn't book the flights?
this is really...
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S
Shaggy0106
from Mumbai, Maharashtra
May 9, 2022
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Refund not credited and no response

Address:Gurgaon

My name is Sagar Thakkar I have booked a flight ticket to Mumbai to jodhpur on 26 th of feb 2022, which got cancelled due to fare expiration as you mailed me.but still I have not got the refund confirmation from your side, I have also called customer care they told me that refund will receive in 7 days but it's been in 2 and half month and no refund has been initiated so far .
My ref if is REF[protected]

Travolook is...
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A
Anm340
from mumbai, Maharashtra
May 8, 2022
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Flight ticket refund not received

Booked a flight on travollok.in on 04/03/22.Same was cancelled by the airline due no slots.However the refund has not been initiated by travolook.Every time i call im given false assurances by travolook fraud customer team that it will take just 2-3 days more for the refund.Its more than 2 months.Travolook is a big cheat company....
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Kedaranath Panda
from Bengaluru, Karnataka
May 7, 2022
May 10, 2022
This thread was updated on May 10, 2022
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Flight Ticket Refund- REF934973658

Address:Address : 836, 2nd floor, Udyog Vihar Phase V, Sector 19 Gurugram, Haryana 122008 Phone No : 0124-643-4800 Email : [email protected]

I had booked a domestic flight ticket from Bhubaneshwar to Bangalore on 17th April (Flight#-6E 6536), however ticket was not confirmed rather got cancelled and i got an email from stating "This is to inform you that your reservation was cancelled due to an operational reason . Please be informed that the refund will be initiated at our end and the amount will reflect back to the same bank account within 10-15 working days (excluding Saturday,...
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Sonali Kumari Rathore
May 6, 2022
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Refund issue - pending since March 15th

Booked a ticket on March 15th n they cancelled it stating some reason
Now it's more than 55 days and i still haven't received my refund...
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S
Sudeep Bhadra
May 5, 2022
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Didn't Refund my Cancelled Ticket Amount

I had booked a flight ticket REF[protected] on 16th Mar 2022 for travel on 27th Mar 2022 from Kol to Del with Rs5869. The moment amount got debited, I got a call from their side that the ticket did not get booked due to operational issues and the amount will be refunded within 5-7 working days. They also mailed for once that the amount will be credited back soon. However, since then lot of follow ups made, every time they keep on saying that...
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Prakashpda
May 5, 2022
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Refunding my money

Address:Prakash kumar

Sir
I booked ticket on 8 and 9 march but due to your error you cancelled my ticket. But still you are not refund my money. How much time you will take to refund my money.i am very harassed with travo look service. Kindly refund my money as soon as possible.kindly reply me how much time you will take to refund my money. Details are given below.

1.REF[protected] VARSHA KUMARI
2.REF[protected]VARSHA KUMARI
3.REF[protected]...
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U
Umesh33456
May 5, 2022
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Cancelled ticket refund issue

Website:Travelook

Hello team,
This is umesh I had booked my ticket on March 16th till now travolook teams did not refund my money everytime I call they will tell we have processed and amount will credit into original payment mode within 2days or etc but still now crossed all they assured dates for refund.
Please help me to get money refund
Reference I'ds are REF[protected]
REF[protected]

Thank you....
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Dear Sir/Madam
I am Rajen Limbani, on 3rd may 2022, They recived payment for the booking, but ticket not issued, they called me that i will get my refund in 2 days, i called their customer care number to get my refund, but every time they are making false commitment, i have sent lot of mails to them to refund my payment, but they dont give any reply, while on call they keep on holding 30 min, after that they tell that i will get my...
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