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Travolook Complaints & Reviews

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Last updated Apr 27, 2024
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Travolook reviews & complaints page 24

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P
Pankaj Khopkar
Apr 25, 2022
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Refund not processed since last 45 days

My Travel Booking to Bangalore from Mumbai is Cancelled by travolook.in against :REF[protected]. I have received Booking Cancellation feedback on 9.3.22. However, refund request is not processed against REF[protected] since last 45 days. I have done multiple follow ups with email, phone calls. However, I have not succeeded in getting refund. There is no confirmation from company for refund.

Need intervention to process refund on...
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A
arnava
from Noida, Uttar Pradesh
Apr 25, 2022
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Refund

Address:113,bhagirathi apartment ,Sector-62 Block Noida
Website:ravolook.in/?utm_source=google_search&utm_medium=cpc&utm_type=text&utm_campaign=KO-Brand-Search-Travolook-Feb-Exact-2022&utm_adgroupid=133872370780&utm_

I booked an air ticket, It's really heartening that a ticket that was done on 28/01/22 and the amount of Rs.1974/- has not yet been reverted back to my card, till today, whereas Travolook representatives are pressurizing to take in their wallet. It's a matter of trust-building even if a single ticket has not been initiated properly they are expecting me to trust them for the next bookings from that site. Kindly help me to get revert back...
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saurabh75
from SURAT, Gujarat
Apr 25, 2022
May 2, 2022
This thread was updated on May 2, 2022
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Refund again canceled ticket

I booked an indigo flight (6E-465) on 3rd March 2022 from bangalore to surat on the website travolook.in, booking ref id: REF[protected]. I made the payment after some time customer care called to to inform that ticket price was increased, pay increased amount for confirmed ticket, so I cancelled the ticket. I'm supposed to get a refund of Rs 7843, which they said will be credited in my source account within 8-10 days.

It's been...
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prachigupta13
Apr 25, 2022
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Refund not yet received

I had, on 25th Feb'22, purchased a flight ticket from travolook from their site https://www.travolook.in/ . Subsequently, I was informed via mail that the ticket was in processing, and that I must wait for 30 minutes. After that too elapsed, a mail notified me that my reservation was "cancelled due to an operational reason" and that a refund will be provided post "10-15 working days (excluding Saturday, Sunday and Gazetted holiday)..".br...
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I booked an on 5th March 2022 from Pune to Nagpur on the 4/jul/2021
website travolook.in, booking confirmation number : REF[protected]. I made the payment and it said
to wait for 30 mins for confirmation. Later customer care called to to inform that
due to some technical issue it was cancelled from there end. I'm supposed to get a refund
of Rs4408, which they said will be credited in my source account within 8-10...
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Reshmi Thampy
Apr 24, 2022
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Refund-travolook

Address:Gurugram

I booked two tickets on Travolook [REF number: REF[protected]] on 25th February (Kochi to Amritsar). At first I got a mail saying that the booking is in progress. Then after about 20mins (they mentioned a wait period of 30min in the first mail), I got another mail that my booking is cancelled due to fare expiration and the refund process will be initiated as per their refund policy which states a period of 15 days for refund. I have not yet...
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Dinesh giri goswami
Apr 24, 2022
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Travolook flight company not refund my money for last 1 year

Address:Gurugram

Sir I booked flights for travolook flight booking agent.the company cancelled flight and long time not refunde my money so help me...
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A
Ankushivangi
from Faridabad, Haryana
Apr 23, 2022
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Amount not refunded against flight cancellation

Address:Gurgaon

I booked a ticket thru travelook but they cancelled the ticket & till now I am getting my refund back, it is more than one month.
Response of management is very worst, not giving the response in a positive way .
I think government will take strick action &
locked the firm . Booking ref.no REF[protected]...
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Reji28
from Coimbatore, Tamil Nadu
Apr 23, 2022
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Cancellation Refund for Del Calicut

Address:Haryana
Website:www.travolook.in

I booked my ticket from NDL to Calicut on Feb, Immedietly i recieved an email and call saying the booking was cancelled due to price fluctuation and the money will be refunded within 14 days.

Still now am calling daily, same response from the customer care lady. And irony is she is the only agent attending the call all the time with same answer.

I am registering a police complaint on this regards in Delhi and...
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Address:45/4 BLOCK-K ABOVE GURU FURNITURE, ASHOK NAGAR NEAR TILAK NAGAR METRO STATION

Never ever book ticket from travolook as it is fraud site which shows false cheap price for fllights with discount rate to lure and attract customers towards it and once payment is made you will surely get next page showing your ticket is not booked due to fare expiration or bla bla comments, actually their motto is to defraud customer by taking money from them and in the name of refund they earn interest for 20-30 days cheating customer...
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Sheeuu garg
Apr 23, 2022
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Complaint regarding refund from travolook

Hi. I booked my tickets from travolook.in from chandigarh to Mumbai (round trip) for 11000 Rs. after that i got an confirmation email that your ticket is cancelled due to operational reasons and your refund is initiated within 4-5 days you will receive your refund. I called them, mailed them but same reply your refund is initiated and will take time. I mailed them i got same reply. It is literally disturbing when such websites are not banned...
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Shekhar Sah
from Gopalganj, Bihar
Apr 23, 2022
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Refund against cancellation of flight ticket

A flight ticket (with REF[protected] was booked from delhi to gorakhpur on Jan 22 2022 and was cancelled by them within a few minuts. Ever since i am calling their costomer service for refund and every time they are saying to wait for 3 to 5 days. Also calling their customer support is tiresome process as waiting time is more than 40 minuts every time and they say the same thing every time.

So I request you to look in to this...
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Travolook — Ticket Got Cancelled but Money has not been refunded since 2 months.

HI Team,

I have booked a ticket on Mar 8th 2022 from VGA to HYD Indigo 6E-7297 through Travolook Portal .
But unfortunately the Booking got cancelled due to fare expiration automatically, in the mean while the money has got debited as an amount 6409/- INR .

I have been told & got call from the customer care...
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Jagadeesh jagadeesh
from Mumbai, Maharashtra
Apr 21, 2022
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Refund has not been given for my flight ticket

Address:836, 2nd floor, Udyog Vihar Phase V, Sector 19 Gurugram, Haryana 122008

Recently I've made flight ticket booking on travolook website, but unfortunately the ticket was cancelled from their side and i couldn't able to receive the refund, whenever I call them they're saying you'll get refund in 10 working days, but there is no proper response.so, please help me to get the refund....
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A
alfredlindsay
Apr 21, 2022
Apr 27, 2022
This thread was updated on Apr 27, 2022
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Payment not received over a month

First time i have booked through this site, i must say i am facing one of my worst experience till now, i had done a booking on 17 March 2022 and the booking was cancelled and i was told il get my refund within 7 to 10 workings days but its been over a month now and i have got no refund yet also whenever i speak to the help line am told the same thing over and again wait for a week and you will receive your refund. Am fedup of calling up...
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arunakar prakash
Apr 20, 2022
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Refund of not booked ticket

I booked a flight ticket from the site. After few minutes i got a call from them saying that the booking is cancelled due to fare expiration.
And we will refund the money in 7-8 working days.

They have not initiated the refund yet
Booking Ref is REF[protected]...
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Ramchander Godara
from Hyderabad, Telangana
Apr 20, 2022
Apr 20, 2022
This thread was updated on Apr 20, 2022
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Refund not received rs 5338

Address:Gurugram

This email is regarding your booking reference number :REF[protected]

We apologize for the inconvenience caused to you.

This is to inform you that your reservation was cancelled due to an operational reason ....
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Z
Zarifirctc
from New Delhi, Delhi
Apr 20, 2022
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About Air Ticket

Address:836, 2nd floor, Udyog Vihar Phase V, Sector 19 Gurugram, Haryana 122008

I booked the air ticket to HYD to Delhi ticket booked with reference no. REF[protected] but PNR no. is not generated.. i try to call customer care but customer care number is not in service...my amount 6182/- is deduct by my credit card at the time of booking...PNR is not generated till end of the day... so take action on this company... many customers cheat by this company...

please take action as soon as possible...
br...
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A
Akbar Hussen
Apr 20, 2022
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Money fraud by airline flight booking company

Address:836, 2nd floor836, 2nd floor, Udyog Vihar Phase V, Sector 19 Gurugram, Haryana 122008

I booked a flight from Hyderabad to pune on 16th march 2022 from travolook, first the I got a confirmation mail then after few minutes I recieved another mail where it said that my booking was cancelled due to operational issues since then I have been relentlessly trying to get my refund . Every time the customer executive say that the refund will be initiated in 5 days but I still haven't received any.
Furthermore When I called today...
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Ramkumar Kannasekar
Apr 20, 2022
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Cheating on refund

Address:Address : 836, 2nd floor, Udyog Vihar Phase V, Sector 19 Gurugram, Haryana 122008 Phone No : 0124-643-4800 Email : [email protected]

My booking reference id is[protected], the booking was done on 3rd October 2021. Travel date was 3rd November, but the ticket was cancelled by airline due to operational issue. Airline has refunded the money to travolook immediately, but travolook is not yet paying my refund. I am continuously calling them for refund but still i am not getting any result.
Here with i am attaching the snap of mail in which ticket details are available....
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