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Travolook Complaints & Reviews

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Last updated Apr 27, 2024
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Travolook reviews & complaints page 25

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S
salmanhero61
from Agartala, Tripura
Apr 20, 2022
Apr 20, 2022
This thread was updated on Apr 20, 2022
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Not refunding my cancellation ticket amount

I have booked a ticket on 18 Jan 2022
After 30 min they told that my ticket got cancelled and i will receive my refund by next 10 to 15 working days
But it's 3 month now i didn't get my refund yet...
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Upma23
Apr 20, 2022
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Travolook booking and refund fraud

Ref no. REF[protected]
It has been 3 months since airline cancelled my ticket .. still i didnt get my refund from Travolook company from which i boooked my ticket on 4 January 2022..i wasted my 3 months calling their executives .. they keep on giving excuses sir merchant ki dikkat h . Technical issues hn ye hain wo h ..and also they deducted rs1248 and 750 as convenience although flight was cancelled by airlines itself . No company charge...
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Pranay Nahar
Apr 20, 2022
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Refund not provided for cancelled Airline ticket booking

My flight booking was cancelled on 5th March
It's been over a month I am waiting for refund
I have contacted the help line number several times, every time they gave me new date of when the refund would be credited.

Ref cancellation is
Booking is Cancelled with travolook.in: REF[protected]

Wanted help of getting my refund asap...
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Gautham181
from Bengaluru, Karnataka
Apr 19, 2022
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Tickets won't get confirmed and Refund won't get processed

Address:836, 2nd floor, Udyog Vihar Phase V, Sector 19 Gurugram, Haryana 122008

I booked a ticket on 19/04/2022. They will tell you to wait 30 minutes for processing and then won't confirm your booking. Will tell you they will confirm and you wont get refund and then won't refund the amount also. Fake, Fraud website. Don't fall for it...
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Kiran Sunil Kolhe
Apr 19, 2022
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Refund Amount for Cancelled Ticket

Dear Sir / Madam,

My reference booking number - REF[protected]. I book my flight ticket through Travolook on 13th February, 2022 from Pune to New Delhi, which got cancelled from their side itself and so i was supposed to receive the refund amount within 7 - 10 working days but still i have not received the amount.
Spoke to Travolook customer care as well couple of times but still not resolved.

Kindly resolve...
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Rekha Pallathery
Apr 19, 2022
Apr 23, 2022
This thread was updated on Apr 23, 2022
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Refund pending since February 2022.

Address:B-4, Shraddha Saburi, 7/715, Tardeo

Booked flight tickets on 7-2-22 from Kochi to Mumbai for 13-3-22 for Indigo through Travolook. Ater 5 minutes, got call from Ms.Sonali ( Customer Care Staff ) that my tickets have got cancelled and that I will get my refund within 7 working days. Till date not received. Kept doing continuous follow ups with Customer care Officers but of no use. Finally lodging complaint.

My reference no. is[protected]. My amount is Rs.6, 302/-....
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HrishabhRathi
Apr 19, 2022
Apr 19, 2022
This thread was updated on Apr 19, 2022
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Airline booking cancelled, but didn't receive refund

Address:836, 2nd floor, Udyog Vihar Phase V, Sector 19 Gurugram, Haryana 122008

I booked an indigo flight (6E 6413) on 5th March 2022 from Nagpur to Mumbai on the website travolook.in, booking ref id: REF[protected]. I made the payment and it said to wait for 30 mins for confirmation. Later customer care called to to inform that ticket price was increased, so I cancelled the ticket. I'm supposed to get a refund of Rs 7651, which they said will be credited in my source account within 8-10 days.

It's been...
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S
Samanthm
Apr 19, 2022
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Amount not refunded from travolook

I am facing the same issue. Not getting my refund back since long. Just keep getting the answer that it would be in my account by next Monday, and its more than 2 months since then.
Kindly help me out in getting the amount back....
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S
swapnith
from VIJAYAWADA, Andhra Pradesh
Apr 19, 2022
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I wanna complain about the refund

I have booked my flight ticket today and it's showing its cancelled with in minutes and i need he refund...
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T
Tanish@99
from Bhuj, Gujarat
Apr 18, 2022
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No refund after cancellation of my flight ticket

I have booked a flight from Bhubaneswar to Ahmedabad on 13th april through travolook website which was later cancelled unknowingly and after it i recieved a call from their side saying that the refund will be back in 2 to 3 days but today is 18th of april and i haven't got my refund yet.
Now when I call the customer care of travolook it got me on hold for more than 10 minutes and no one is responding even after trying alot of calls....
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G
Gouri_
Apr 18, 2022
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Haven't received my refund back travolook

I have booked air ticket from travolook unfortunately on 6th of Jan 2022, and it got cancelled from there end showing some technical reasons and my funds got deducted. I got a call from them within an hour saying that my ticket got cancelled I will receive my fund back within 6-7 days. Days past and I had not received my refund back after two weeks I called them they said they are facing some issue at vendors end I will get credit within...
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samratvasireddy999
Apr 18, 2022
Apr 20, 2022
This thread was updated on Apr 20, 2022
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Refund not initiated to Original Payment Mode & Unable to book ticket using Wallet Amount

Address:836, 2nd floor, Udyog Vihar Phase V, Sector 19 Gurugram, Haryana 122008

I tried to book flight from Travolook (Mumbai to Vijayawada), amount deducted but booking get cancelled. After making numerous calls and waiting for months, the refund amount got credited to Travolook Wallet but not to the Original Payment Mode which is against RBI rules & regulations
However, I tried to book flight through the wallet amount and i am getting "PLEASE WAIT" popup page & nothing is happening. Tried above process multiple...
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S
Shravan Bajaj
Apr 18, 2022
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Regarding Refund for my ticket

Date: 1/03/2022 at 4:20pm
I booked my ticket from travolook website and it's been over a month and I haven't received my refund yet. I have made a lot of calls and when u ask them about the refund they ask for two days extension and hang up on you when u ask why there is a delay. I have so far talked to Nirmala, Prashant, Neha, and a bunch more and all they do is just postpone the dates for the refund. It's a scam and people should...
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ksmallik
Apr 18, 2022
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Refund not received after 30 days aslo

I booked a flight ticket from HYD to BBI more than a month ago and after successful payment they informed me that due to PNR not confirmed my booking was cancelled from their end and full refund will be given to me and I will receive my refund within 10 to 15 days. But its more than a month now and still I didn't get my refund. Everytime when I call them they say you will get the refund in 3days/4days/by this week like this. Kindly take strict...
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K
k2qc
from LUDHIANA, Punjab
Apr 18, 2022
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Refund nahi de rahe

Address:836, 2nd floor, Udyog Vihar Phase V, Sector 19 Gurugram, Haryana 122008

Dear sir.
maine 3 Feb ko Ticket Book kithii.
jaipur to banglore
jiska reference number REF[protected]
Amount 2899/-
Jo company ne khud hi cancel kardi or mujhe mail bhejdi ki aapko iss ka refund mill jayega.
aaj 18 april ho gai koi refund nahi aaya.
or jab costumer care baat karo to ek hi baaat bolte hain 5 to 7 working days wait kijiye....
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Imhu
Apr 18, 2022
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Refund not given Since 2 months

I booked my ticket for Nagpur on 2.Mar.22 (Indigo flight) from bangalore and it was cancelled by Travolook using some flimsy reason.

After that we have called them umpteen times, waited in for 15-20min in queue to get to customer care but always getting false/lies promises and stupid reason for delay in payment.

Till now money is not refunded.

Checking in this (Consumer Complaints) website there...
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debajit bhowmick
from Nagaon, Assam
Apr 17, 2022
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Not refund amount of cancelled air tickets

Dear sir/madam
Please be inform you that i was booked the air ticket on dated 12th feb2022 payment is also successful done but within 5 minutes from your side (travelook)cancelled the all tickets due to operational reasons but till date i am not receive my refund amount per tickets -5977.00×7 total amount (Rs-41839.00)below i mention the reference no.
I have with my all details like cancelled tickets, payment receipt etc.br...
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M
MD.SHARIF
from Nichlaul, Uttar Pradesh
Apr 16, 2022
Apr 16, 2022
This thread was updated on Apr 16, 2022
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Refund INR 3262 , Air ticket cancelled

Address:House no-898, Village-Tupkadih, Near SBI , Muslim Mohallah,Post office- Tupkadih, Jaridih, Bokaro, Jharkhand-827010

Dear sir or Madam
I was booking a Air ticket from Travolook on 28-Feb-2022, then my amount deducted INR 3262, from my account and ticket was cancelled from Travolook . And my amount still not refund. So you please do needful and refund my amount on my account & reflect.
REF[protected]
toll-free number on[protected].
please mail us at [protected]@travolook.in

Regards
Neha
Support Teambr...
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S
subirmukherjee
Apr 16, 2022
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Refund of ticket cancellation not received

I booked a ticket from Pune to Ahmedabad for 19/03/2022 on 13/03/32022 but i received a cancellation mail from travolook with a booking cancellation ID REF[protected].
Till date i have not received the refund amount of 4700/- from them. Everytime i call them, they give me a different date but the refund has not yet happened....
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A
alfredlindsay
Apr 16, 2022
Apr 22, 2022
This thread was updated on Apr 22, 2022
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Payment not received since month

First time i have booked through this site, i must say i am facing one of my worst experience till now, i had done a booking on 17 March 2022 and the booking was cancelled and i was told il get my refund within 7 to 10 workings days but its been a month now and i have got no refund yet also whenever i speak to the help line am told the same thing over and again wait for a week and you will receive your refund. Am fedup of calling up daily...
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