Travolook Complaints & Reviews

It's been weeks I've been trying to reach to customer care executive, but all they do is fake promises regarding resolving my problem o[censored]sing wallet balance, neither do they reply to my mails. Moreover, they without my concent added the money to the wallet, instead of refunding it back, n now when I want to use it, I cannot..

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I was booking flight ticket from Bhuwneshwar to CSTM on 7th feb-22, for which i was been debited amt of rs 4843/- but due to their server problem my ticket did not get get confirmed & my full planning for the trip got disturbed.
Since the next day i have been continuously following with their call centre no for my refund, but its now more than two months passed i am getting the same reply that your request is in process & u will get the refund but till date i am waiting for the same.My ref. no provided by them is REF[protected].

contact no:
[protected]

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Address: Travolook https://www.travolook.in/

They canceled my flight on March 17th by them. Yet charged me and never gave my refund. I called them 5 times throughout the month, every time u call them, they say your refund will get next week. It never happened. It’s been over a month and still waiting for my money. It’s not a small money. The Travolook customer service lie and rob your money. I need my money back. They are the worst m!

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Address: www.travolook.in

IndiGo flight ticket booked through this agent, amount collected and given cancelled ticket and said total amount will be refunded within 10 working days. But refund not done even after follow up every week. The amount is ₹ 6406. PNR number is not given and IndiGo expressed the Travolook.in is an authorised agent action cannot be taken without PNR number. The agent said the amount refunded in the wallet of Travolook and ticket can be purchased anytime in future. I don't want to buy any ticket from Travolook in future and want the refund of amount paid.

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Address: Delhi

Website: www.travolook.in

REF Number: REF[protected]

Above reference number generated while my booking was canceled.

Ticke Booked on 8th Feb 2022

Indigo 6E-115 - Departure - Terminal 2 Mumbai to Arrival - Rajkot Gujarat

Name: Prashant Bhalani

amount INR - 5192

Since 8th feb I have tried calling them 5-6 times. they always have the same answer that you refund will be processed next week.

Its been more than 2 moths now! Nothing has come yet.

Then i started searching on internet and I found lots of complaints against this company. First they cancel your transaction and amount gets debited from your credit card and then they will call they your amount got deducted. same thing happened with many people and me as well.

I have attached credit card statement for transaction Please help me get my refund.

Your sincerely,
Prashant Bhalani

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I have booked an air ticket from bhubaneshwar to Varanasi on 14 th March and my ticket got cancelled due to fare expiration, my amount 6198 got deducted and not refunded yet, they said it will take 15 days and now it's been a month and still I didn't received any refund

Everytime a computer generated mail is being sent saying its technical issue and it will take 10 to 15 working days

REF[protected] my reference number everytime im being fooled by the support team by saying technical issue,

How long does a bank take to issue refund, generally it takes only 7 working days and everytime technicians are saying it will take 10 to 15 working days,

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I booked the flight from travolook on 22nd of feb from lucknow to mumbai with reference id ref[protected] the money rs. 6853/- got debited but informed through mail immediately (Your booking is cancelled due to fare expiration. Please contact our customer support at[protected] or send us an email at [protected]@travolook.in and one of our travel expert will be pleased to assist you.in such unlikely event, if your tickets cannot be processed for any reason you will be notified via email or by telephone and your payment will not be processed) and after waiting for 5 to 6 days not received amount and i mailed them they replied for taking 10 to 15 days for refund process after 10 to 15 days no refund and again i approached but they reply same it feels they are harassing and doing frauds it already nearby 2 months, i have send them 5 reminder mails and also called them with long waiting of 30minutes.

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S

Sky1982

from Mumbai, Maharashtra

Apr 24, 2022

Today 24/04/2022 passed 10 days but no updates of complaints

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Sky1982

from Mumbai, Maharashtra

May 1, 2022

Today 1 May 2022 passed more than 15days by lodging complaint on this site and I am seeing that trovolok have 1034 complaint pending on this site unsolved since days and trovolok is going on doing fraud in the same way all complaint are about fraud only why does the government not taking action against this company

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Address: Gurgaon

I have made a booking through Travolook website on 16–03–2022 from Bangalore to Lucknow by paying Rs.4268 and it got cancelled just after few seconds of booking and I received an email of the same mentioning reason as “due to operational glitch”. Its been one month and no refund till now even after ‘n’ number of calls. Every time they say the same thing “We are initiating the refund and it will be received in 10–15 days. If we ask for proof of refund they say “we cant provide you any proof, it will be received soon, if not, call us again”. There is No refund even after 1 month.

I would like to request you to kindly register a complaint on Travolook and help me get refund.

Fyi- I was trying to book for my mother who was sick and had to visit destination for checkup. We extremely need this money.

Thank you for your support.

Regards,
Madhu

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Address: Gurgaon

Website: Travolook.in

I have made a booking through Travolook website on 16–03–2022 from Bangalore to Lucknow by paying Rs.4268 and it got cancelled just after few seconds of booking and I received an email of the same mentioning reason as “due to operational glitch”. Its been one month and no refund till now even after ‘n’ number of calls. Every time they say the same thing “We are initiating the refund and it will be received in 10–15 days. If we ask for proof of refund they say “we cant provide you any proof, it will be received soon, if not, call us again”. There is No refund even after 1 month.

I would like to request you to kindly register a complaint on Travolook and help me get refund.

Fyi- I was trying to book for my mother who was sick and had to visit destination for checkup. We extremely need this money.

Thank you for your support.

Regards,
Madhu

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Website: Travolook

I booked a ticket to Cochin from Hyderabad on 11 th March 2022. Ticket got canceled immediately after booking and promised the refund within 7 days. Even after repeated attempts no response, it’s now 33 days, please do the refund

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Address: 836, 2nd floor, Udyog Vihar Phase V, Sector 19 Gurugram, Haryana 122008

Travolook — Ticket cancelled just after few seconds of booking and no refund even after 3 Months 15 Days

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Address: Address : 836, 2nd floor, Udyog Vihar Phase V, Sector 19 Gurugram, Haryana 122008 Phone No : 0124-643-4800 Email : [email protected]

Website: Travolook.in

I had booked flight ticket from Kolkata to Bangalore on 12/02/2022 . The ticket reference number is REF[protected] . The ticket price was Rs. 6394 . But they cancelled my ticket due to unknowing reason. After 1 month they still haven't refunded my money back . Please help .

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Address: Address : 836, 2nd floor, Udyog Vihar Phase V, Sector 19 Gurugram, Haryana 122008 Phone No : 0124-643-4800 Email : [email protected]

Website: Travolook.in

I had booked flight ticket from Kolkata to Bangalore on 12/03/2022 . The ticket reference number is REF[protected] . The ticket price was Rs. 6394 . But they cancelled my ticket due to unknowing reason. After 1 month they still haven't refunded my money back . Please help .

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Travolook — Ticket cancelled just after few seconds of booking and no refund even after 3 Months

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Address: Hyderabad

Hi,
I booked a ticket from travelook on Feb15 from Peelamedu airport (CJB) to Vijayawada for my parents. When I booked a ticket it showed me one price and after booking travelook customer team called and asked me extra amount to confirm . I rejected it and asked them to cancel it . On Feb 15th only the ticket got cancelled from then onwards I have been calling them from 2 months they always say wait for 2 -3 days you will receive you amount. Till now not got my refund

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I have booked the ticket with Travolook on 13 Apr from Imphal to Delhi.
After booking, immediately I received a mail that your booking has been cancel due to Fare Expiration.
I called the company but no response from them.

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I have made a booking through Travolook website on 12–02–2022 from Bagdogra to Jammu paying Rs.7466 and it got cancelled automatically just after few seconds of booking ”. Its already being Two month and no refund till now even after ‘n’ number of calls. Every time they say the same thing “We are initiating the refund and it will be received in 10–15 days. If I ask for proof of refund they say “we cant provide you any proof, it will be received soon, if not, call us again”. There is No refund even after 2 month.

I would like to request you to kindly register a complain on Travolook and help me get refund. I will be grateful.

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Hello Team

This is regarding the travel ticket booking reference number REF[protected], have booked tickets from Bangalore to hyd on Feb 8th and after payment is successful, received message on booking cancelled and refund will be provided in 10-14 working days . It's been more than 3 months and no refund provided . Had called almost 100+ times and same response from customer care service .

Looks like this is definite fraud company where they are looting money and not refunding .

Would like to request for a serious action

Thanks
Jay

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I was try to booked a ticket for delhi to patna on 06/02/2022 but two times drop the payment and ticket was not booked at that time your customer care ensure me the amount will be refund within 7 days but yet not refund back my money 3710/-

Kindly look the matter and resolve the same otherwise I go to consumer court.

Nehal
[protected]

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I was booking ticket and it was not booked due to technical problem. Amount of rs 10000 was deducted and not refunded. Later on, after chasing them, the amount transferred to wallet balance which I am not able to use from last 2 month. Everytime I try using, it says technical issue. I have reached to customer executives but they are not responding. Always please wait.

Travolook Complaints & Reviews

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Travolook reviews & complaints page 26

Unable to use my wallet balance

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Air refund

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Refund takes a month to get!

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Refund not given for ticket purchased.

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Didn't Receive Refund since past 2 months

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No refund for ticket cancellation

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Fraud bookings and money not refunding

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Reund- REF166480608/Patient lady

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Reund- REF166580608/Patient lady

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Not yet refund

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Travolook Ticket cancelled just after few seconds of booking and no refund even after 3 Months 15 Days days.

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Ticket cancelled but not refunded after a month passed .

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Ticket cancelled but not refunded after a month passed .

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Travolook Ticket cancelled just after few seconds of booking and no refund even after 3 Months

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Flight ticket cancellation amount of 7912

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Air ticket got cancelled but not get refund

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Refund for Cancellation reference ID - 917785903, no refund even after 60 days.

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Domestic flight booking refund

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Airlines ticket

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Amount not refunded and wallet can not be used

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