Claimed

Travolook Complaints & Reviews

1
Last updated Apr 27, 2024
Complaints 1521
Resolved
79
Unresolved
1442
Quick Links
Statistics
Share
Contacts

File a complaint to Travolook

Having problems with Travolook?

File a complaint and get it resolved by Travolook customer care. It’s quick effective and absolutely free!

SUBMIT A COMPLAINT

Travolook reviews & complaints page 23

Newest
  • Newest
  • Most Helpful
  • Most Popular
  • Resolved
  • Contains Photos or Videos
  • Oldest
G
goelrohit9
May 3, 2022
Report
Copy

Refund not processed for a cancelled ticket

I booked a ticket from Delhi to Bangalore on 02 Dec'21 for 23 Dec'21.
After the payment, I received the information mail that the booking process is under process & and after 10 mins I received the information mail the booking is cancelled due to expiry of the link.
The mail also stated that the refund will be done in 5-6 working days.
So, I waited for the refund for some days but it was not processed as mentioned in...
Helpful
1 other people found this review helpful
1 found this helpful
Write a comment
Report
Copy
L
laxsus
May 3, 2022
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Regarding the delay in Refund amount

I booked a ticket on 1st March, 2022 from the site and just after the payment confirmation I got a mail that booking got cancelled due to fare expiration. After 30 mins the customer representative from the Travolook called and assured that the amount will get refunded within 7 - 10 working days. After mentioned time I checked but still didn't get any refund from the Travolook. I dialed to their customer support number and even mailed to them...
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
V
VaibhavPawar1987
May 2, 2022
May 2, 2022
This thread was updated on May 2, 2022
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Travolook Airline booking cancelled, but didn't receive refund

Address:836, 2nd floor, Udyog Vihar Phase V, Sector 19 Gurugram, Haryana 122008
Website:www.travolook.in

2 Flight ticket booked on 6th March 2022 with Travolook website and
Payment was done. However received call from customer service stating
that flight charges are increased and hence they have to cancel the booking
and refund will return to original payment mode, within 15 days. However, i
have been following up for last 2 months with customer service where i am
getting standard response, stating that you...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
Address:836, 2nd floor, Udyog Vihar Phase V, Sector 19 Gurugram, Haryana 122008

I booked tickets from Bangalore to Kolkata on 4th Dec, 2021. After booking it was under process and then after 30 minutes they informed by mail that booking had failed. I called customer care asking if they could book and adjust as they had already taken money. They asking me to book again and money of 1st booking attempt would be refunded. 2nd booking also failed and I am still awaiting for refund after 5 months. Every time I call them up...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
B
BDN
May 1, 2022
Report
Copy

Want my refund for cancelled tickets

Address:836, 2nd floor, Udyog Vihar Phase V, Sector 19 Gurugram, Haryana 122008

Hello,

I have booked a total of 6 tickets on 18th January, 2022. Out of six only one got confirmed and the rest were cancelled automatically but the charges for all these six tickets were deducted. I emailed them many times and got a confirmation email that I will get the refund soon within 6 business days. Its been more than a month since I have been waiting for my refund but still I didn't receive any.

Below...
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
T
Tanish@99
from Bhuj, Gujarat
May 1, 2022
Report
Copy

No refund after cancellation

Website:travolook.in

I have booked a flight from Bhubaneswar to Ahmedabad on 13th april through travolook website which was later cancelled unknowingly and after it i recieved a call from their side saying that the refund will be back in 2 to 3 days but today is 1st of may and i haven't got my refund yet.
Now when I call the customer care of travolook it got me on hold for more than 10 minutes and no one is responding even after trying alot of calls....
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
T
Tanish@99
from Bhuj, Gujarat
May 1, 2022
Report
Copy

Got no refund after cancellation

Website:travolook.in

I have booked a flight from Bhubaneswar to Ahmedabad on 13th april through travolook website which was later cancelled unknowingly and after it i recieved a call from their side saying that the refund will be back in 2 to 3 days but today is 18th of april and i haven't got my refund yet.
Now when I call the customer care of travolook it got me on hold for more than 10 minutes and no one is responding even after trying alot of calls....
+1 photos
Helpful
1 other people found this review helpful
1 found this helpful
Write a comment
Report
Copy
G
global25m
from Bengaluru, Karnataka
Apr 30, 2022
May 3, 2022
This thread was updated on May 3, 2022
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

REF532437468 02 Feb 2022 SANJAY KUMAR AGARWAL BLR 5509.00 refund didnt recive

Address:Address : 836, 2nd floor, Udyog Vihar Phase V, Sector 19 Gurugram, Haryana 122008 Phone No : 0124-643-4800 Email : [email protected]

Respected Sir/Madam
i didnt recive my refund for REF[protected] Feb 2022 SANJAY KUMAR AGARWAL BLR 5509.00 booked on 2nd feb, they didnt generate any ticket, i am calling them every day since 90 days has passed but they always make false promise, today they sent me one email that my payment has been initatied, but they didnt send me RRN no. kindly help me and take strict action against them...
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
G
global25m
from Bengaluru, Karnataka
Apr 30, 2022
Apr 30, 2022
This thread was updated on Apr 30, 2022
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Refund against REF 532437468, REF 246437291, REF 980755286 refund didn't get after 90 days

Address:Address : 836, 2nd floor, Udyog Vihar Phase V, Sector 19 Gurugram, Haryana 122008 Phone No : 0124-643-4800 Email : [email protected]

Dear Sir/Madam
I am sanjay kumar agarwal, on 2nd feb 2022, They recived payment for the booking, but ticket not issued, they called me that i will get my refund in 2 days, i called their customer care no more then 100 times to get my refund, but every time they are making false commitment, i have sent lot of mails to them to refund my payment, but they dont give any reply, while on call they keep on holding 30 min, after that they...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
G
global25m
from Bengaluru, Karnataka
Apr 30, 2022
May 2, 2022
This thread was updated on May 2, 2022
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

My payment

Address:Address : 836, 2nd floor, Udyog Vihar Phase V, Sector 19 Gurugram, Haryana 122008 Phone No : 0124-643-4800 Email : [email protected]
Website:www.travolook.in

Dear Sir/Madam
I am sanjay kumar agarwal, on 2nd feb 2022, They recived payment for the booking, but ticket not issued, they called me that i will get my refund in 2 days, i called their customer care no more then 100 times to get my refund, but every time they are making false commitment, i have sent lot of mails to them to refund my payment, but they dont give any reply, while on call they keep on holding 30 min, after that they...
Helpful
1 other people found this review helpful
1 found this helpful
Write a comment
Report
Copy
K
kiranbenerjee
from Visakhapatnam, Andhra Pradesh
Apr 29, 2022
Report
Copy

Since march14, 2022 no refund of 6198rs

I have booked an air ticket on 14th March 2022 and it got cancelled and i dint get my refund yet, travolook.in cancelled my ticket and its been one and half month even now I didn't get refund yet, customer care executives are repeatedly saying another 10 to 15 working days... What's wrong and they are not even allowing us to talk to manager. I need my refund amount immediately...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
R
Ruby Chawak
Apr 28, 2022
Report
Copy

Ticket was never booked and amount was debited

Address:Ahmedabad

I booked a ticket of 4669 and they never made a booking, instead i just got error that its not booked. Amount is still not refunded after 20days. Cheater company....
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
H
Hemanttravolake202299
from PUNE, Maharashtra
Apr 27, 2022
Report
Copy

Partial amount refunded

Website:travolook.in

I have booked ticket from Travolook on 27 Jan 2022 from Nag to Pune.
Ticket was not booked REF[protected], I have received mail stating that I will get refund within 8-10 working days.
After many call they refund me partial amount but still I have not received full amount, Every time you call they give you some different timeline their standard 8-10 working days and they are facing some issues with money transfer, don't know the...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
I
Iyersrikanth8
Apr 27, 2022
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Refund awaited after 45 days . And ticket also was not booked

Address:836, 2nd floor, Udyog Vihar Phase V, Sector 19 Gurugram, Haryana 122008

Booking from vadodara to bangalore for 2 members which was never booked and a call came that from travlook that the ticket was not booked due to chage in fare. several follow ups on phone and email was done since the march 12 . The amount is rs 7520 . they only tell it is because of Merchant Error. i have called at least 30 times and every time a new answer comes....
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
S
shailendra1981
Apr 27, 2022
Report
Copy

Refund not received REF998714361

As per subject I booked my ticket ahemdabad to jaisalmer on 07/01/2022
Witch PNR QQ662A and ticket number[protected] due to flight cancel I can't travel for the same and my return ticket booking is 10/01/2022 PNR A2XD89 same canceled by airline and refunded to travel agent travolook but travolook not refunded till date to me....
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
R
Rajayalakareddy
Apr 27, 2022
Report
Copy

Refund not processed even after 60 days

Address:836, 2nd floor, Udyog Vihar Phase V, Sector 19. Gurugram, Haryana 122008 ; Phone No : 0124-643-4800

I Was booked ticket from Mumbai to Hyderabad on 10th Feb, After 5min i got call from travolook, you ticket was cancelled and now you can rebook the deducted amount will be refunded. But still not refunded even after 60days,

Booking Ref Number is REF[protected]....
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
A
Ashok Prahladka
from Mumbai, Maharashtra
Apr 26, 2022
Report
Copy

Air Ticket Cancelled amount Not Received.

REF : Booking ID[protected]

Booked Air Ticket from MUM-JP on 27.11.21 for Travel date 20.01.22
Through Net on line by Debit payment from my HDFC Debit Card.
Immediately after Debit amount I received SMS and mail that due to technical reason my booking stand cancelled and my amount will be credit back in my bank within 7-10 days.

After a repeated follow up with Customer care and mail from December...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
V
vennilakri
from Jaipur, Rajasthan
Apr 26, 2022
Report
Copy

Received only partial payment Not refunding my amount-rs 12080/-

Website:wings free

The company is not refunding my amount for my booking on[protected].
the company paid 3624/- out of 12080/-.. they claim they have paid .but i have not received.pl help my ref no[protected].and your portal no 3135010...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
G
gari2022
Apr 26, 2022
Report
Copy

Payment not received

On 3rd of March I had booked 2 flight tickets from Mumbai to Ahmedabad to be departing on 21st March 2022 at 6.35 Am, Flight no. 6E213 Indigo with the tickets fare of Rs. 6866. The booking was done online through the company 'Travolook.in'
After I booked the tickets I received a call from the customer care asking me for additional 2500/- saying that the fare has increased and if I pay her this extra amount then she will confirm my...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
A
ABHISHEK TOURTRAVELS
Apr 26, 2022
Report
Copy

Ticket cancel but amount not refund

Shj to delhi 08 Feb ticket booked but ticket cancelation amount not refunded company refunded time 7 days but amount refund nahi kiye
Mob no [protected]...
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy