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Travolook Complaints & Reviews

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Updated: Apr 27, 2024
Complaints 1521
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79
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Travolook reviews & complaints page 51

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D
Doddugollu Jyothsna devi
from Anakapalle, Andhra Pradesh
Oct 30, 2021
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I have booked flight ticket from Delhi to Visakhapatnam on 18.10.2021 in travolook website.Immedietly amount Rs.3608 was debited and I got a call and mail stating that due to price differences flight ticket was cancelled.later I got to know that this was fraud company.Many people suffered because of this travolook company.
They are not refunded my amount till now
Please do needful
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    Chiragcoolp1995
    Oct 30, 2021
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    I booked a ticket from ahmedabad to indore flight one for 2 people and paid Rs 13000 for the same and got no refund whereby they cancelled the ticket due to their operational issue and are not refudning the money back now, request you to please provide the money as i already did the FIR and other cyberfraud complaints against the company.
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      Chiragcoolp1995
      Oct 30, 2021
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      I booked a ticket from Ahmedabad to Indore whereby after 1015 minutes they told that the ticket could not be confirmed with a flighted operational issues will be refunded the money until now my money is not me to fully it’s been a long wait time now and it’s been hard on money I don’t know and I am I want my money back this is a very big fraud that is acting in the company you know we need to ask the Travel the Travel ministry or the Ministry of external affairs to take some notes on that
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        H
        Hara Tripathy
        from chennai, Tamil Nadu
        Oct 30, 2021
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        Address: Travolook,Gurugram, Haryana 122008
        Website: www.travolook.in

        I had booked two air ticket from Chennai to Bhubaneswar through Travolook on 31st August 2021(Reference No. : REF[protected] but it got canceled immediately and the money was supposed to be refunded within 10-15 working days. It’s been almost two months now and I have still not received the refund amount. Despite of my repeated contact to their support team through phone call as well as through mail, I have been receiving only one reply that it will be credited in two working days. The most ironic part of this is that for past one week they don’t even receive my calls and dont reply to my emails.
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          Akash Karne
          Oct 29, 2021
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          Address: 836, 2nd floor, Udyog Vihar Phase V, Sector 19 Gurugram, Haryana 122008
          Website: Travolook.in

          I booked ticket on travolook and after 30 minutes I recieved email from travolook that your tickets gets cancelled due to some reason and refund will be initiated at our end and you will get in 8 to 10 working days, it's been 30+ days now I didn't recieve my refund, I try to call them but they didn't recieve my call and didn't replay on mails .
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            V
            Venkateswara rao sammeta
            from Visakhapatnam, Andhra Pradesh
            Oct 29, 2021
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            Address: 836, 2nd floor, Udyog Vihar Phase V, Sector 19 Gurugram, Haryana 122008
            Website: [email protected]

            Booked a ticket for my elders for health emergency on 8th Oct.2021 through Travolook with reference number REF[protected].

            I didn't get the booking conformation. Next day I found to know after specking with customer care, my ticket was canceled. from that day onwards I am following up for refund through customer care. But till the date i didn't get the refund.

            Amount: 15, 788/-
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              S
              SanRic
              Oct 29, 2021
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              Resolved

              Address: 836, 2nd floor, Udyog Vihar Phase V, Sector 19 Gurugram, Haryana 122008
              Website: www.travolook.in

              I tried to book flight from Travolook (BLR to Goa & return) on 23rd Sep 2021 and amount of INR 17, 868 got deducted but booking got cancelled. I also received call from this company that I will receive my refund within 10 to 15 working days. But till today (29th Oct 2021) no refund is given. I sent many mails and also called but received no response from their side. Kindly take strict action against them so that they refund my amount asap. Also stop them from doing any business so that they are not able to cheat more people. An excerpt from email communication is attached below:

              Your booking is Cancelled due to fare expiration. Please contact our customer support at[protected] or send us an email at [protected]@travolook.in and one of our travel expert will be pleased to assist you. In Such unlikely event, if your tickets cannot be processed for any reason you will be notified via email or by telephone and your payment will NOT be processed.

              My payment was processed and no refund given till date (29th Oct 2021)
              Nov 19, 2021
              Complaint marked as Resolved 
              Not sure if company took any steps. I personally have to do multiple follow ups
              Nov 01, 2021
              Updated by SanRic
              Ok...Further update on my case. After 29th Oct I call them again today (1st Nov) and hear the same story that within 3 -4 working days your amount will be credited. Can the consumer complaints team please look into my matter urgently and help me get my refund asap. Thanks
              Nov 09, 2021
              Updated by SanRic
              Called up again today 09th Nov and hear the same story that refund will be granted within 2 working days. No refund for 18K INR even after two months of follow up.
              Nov 10, 2021
              Updated by SanRic
              Called again today 10th Nov...again same story...no resolution:(
              Nov 19, 2021
              Updated by SanRic
              Finally got the refund on 16th Nov 2021
              Finally got the refund on 16th Nov 2021.
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                A
                Alan thomas
                from Hyderabad, Telangana
                Oct 29, 2021
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                I have book a ticket 24 September 2021 ticket got canceled with no reason mony was deducted but still no refund after 35 days
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                  A
                  abhichar
                  from Ghaziabad, Uttar Pradesh
                  Oct 28, 2021
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                  Address: 836, 2nd floor, Udyog Vihar Phase V, Sector 19 Gurugram, Haryana 122008
                  Website: www.travolook.in

                  Refund is not given even after 1.5 months of following up with Travolook company,

                  I called Travolook 10+ times but no success.

                  Rs. 6000 Refund.
                  Booking is Cancelled with travolook.in :REF[protected]
                  Abhishek kumar
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                    S
                    Sanjana lalwani
                    Oct 28, 2021
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                    Address: Gurugram
                    Website: www.travolook.in/?utm_source=google&utm_medium=cpc&utm_campaign=brand_phrase&gclid=Cj0KCQjw8eOLBhC1ARIsAOzx5cGEHUBdgWSy0FwyIcMfyrtZZZQHTktqafLfbQwvPXH_J89siA9QFrkaAr8xEALw_wcB

                    While booking my flight ticket, I searched for a coupon code on google and clicked on the first link of google ads of Travolook. I booked my ticket and did the payment as I was receiving discount of ₹1000 and I received the ticket as well but the ticket did not look genuine so I checked its PNR on Air India’s website and it did not show any booking under that PNR. The ticket was fraud.
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                      S
                      Oct 27, 2021
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                      Fake company they will cancel your booking after receiving the payment and will not refund your money
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                        manojb61
                        Oct 27, 2021
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                        Website: www.travolook.in

                        I booked my air ticket on 17 Sep 21. Immediately after payment, they cancelled my ticket. Till date, I am still following up with them through various channel i.e. Calling Customer care number, sending e-mail, Twitter, facebook. But, they are so shameless that every time they come up with new excuse. I am clueless that when will I get refund.

                        Suggestion to future customer: Never get tempted by the ticket price they offer because your ticket will never get booked but your money will be deducted.
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                          Swathika007
                          Oct 27, 2021
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                          Address: 836, 2nd floor, Udyog Vihar Phase V, Sector 19 Gurugram, Haryana 122008
                          Website: www.travolook.in

                          Travolook is not refunding the money of failed ticket booking.
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                            A
                            Amrendra Kumar99
                            from Noida, Uttar Pradesh
                            Oct 26, 2021
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                            Address: Gurgaon Haryana

                            I have booked the ticket Delhi to Ahmedabad on 21st September 2021 first they send mail for booking but suddenly they again send another email for cancellation of my ticket and said amount will refund 7 to 10 days after that I have sent many emails but they didn't reply many times I call but they not reply kindly help me.
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                              Manohar Mudhiraj
                              Oct 26, 2021
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                              Address: 836, 2nd floor, Udyog Vihar Phase V, Sector 19 Gurugram, Haryana 122008 phone: 0124-643-4800 email: [email protected]
                              Website: www.travolook.in

                              As all said in google reviews, same thing happened with me, i have booked the ticket on 29 august 2021, they just cancelled the ticket and told to give refund in 7 to 10 working days but today is 26 oct 2021, still I have not got the refund. Every time i called they are saying we again processed the amount and it will take 2 to 3 working days, but they never refund the money. Ticket reference id is Your Booking is Cancelled with travolook.in: REF[protected]
                              +3 photos
                              Nov 20, 2021
                              Updated by Manohar Mudhiraj
                              still i have not got the refund, I have called today that is 20 nov 2021, they are telling same story. Fraud people, what is the use of this site literally i am not understanding. There are lot of complaints on this website in consumer forum and i dont understand still how these travolook people running this fruad website. And also i want to mention what is cyber crime department is doing, I think they are sleeping. Very Very bad governance in our so called Great India.
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                                singhni
                                from Bengaluru, Karnataka
                                Oct 26, 2021
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                                Address: Address : 836, 2nd floor, Udyog Vihar Phase V, Sector 19. Gurugram, Haryana 122008. Phone No : 0124-643-4800. Toll Free No : 1800-102-8147
                                Website: travolook.in

                                Hi,

                                I have booked the flight from travolook on June 27th (from LKO to BLR) but my flight ticket got canceled from them immediately after the booking and the reason they gave was some technical issue.

                                And they said I will get my refund in 10-15 days but now it's been more than 4 months I have not got any refund.
                                I have called them multiple times and sent multiple reminders but every time they said I will get the refund in 3-4 working days and now they have stopped responding to me.

                                Please help me to get a refund.

                                Reference number : REF[protected]
                                Travel date : 6th August 2021
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                                  Nitesh...
                                  Oct 25, 2021
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                                  Website: Travolook

                                  I had booked tickets on Travolook.in in September 21 and tickets cancelled by Travolook.in. After 10 to 15 days asking for refund and companies customer care is giving reason technical error.
                                  so many calls to call support but no response. This is big scam going on in travelling lobby. I had read so many complaints against Travolook.in.

                                  Please take action against www.Travolook.in
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                                    Anandreddynuka
                                    from Raichur, Karnataka
                                    Oct 25, 2021
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                                    Website: www.travolook.in

                                    I have booked flight ticket on 10-jun-2021 from HYD-DBG using travolook.in website . after 2-3 days i have received sms stating that ticket is cancelled from airlines side and i will get full refund amount. from that day i am repeatedly calling travelook customer care first they said 15 days i will get refund then they said 40 days then 45 days. now my number has been blacklisted. now its 4 months still havn't got single rupee. and i have tried to call airlines company directly they told me that they have refunded my money to travolook very long back. i have attached all the proof below
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                                      4
                                      42e8e9ce38c644b
                                      Oct 25, 2021
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                                      Address: Travolook, 836, 2nd floor, Udyog Vihar Phase V, Sector 19 Gurugram, Haryana 122008 Phone No : 0124-643-4800 Email : [email protected]
                                      Website: www.travolook.in/contact-us

                                      My booking cancellation with ref: REF[protected] is not yet refunded even after one month.

                                      Date of cancellation- Sept25, 2021

                                      The cancellation was done from Airline side as they could not issue me the ticket at promised rate. So full refund of INR.9098 was confirmed to me over the mail. Please find attached screenshot of the mail.

                                      My name is Anil Kumar G
                                      Contact number - [protected]
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                                        Naikatam
                                        from Ernakulam, Kerala
                                        Oct 25, 2021
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                                        Website: Www.Travolook.in

                                        I tried to book flight tickets via Travolook, the money was debited from my account. I got a call from Travolook after half an hour saying the ticket was cancelled and i will be refunded. But later whenever i tried to contact them, the customer care number does not work, nor the support emails are replied . I looked into it and found out the company is a fraud and a lot of customers have gone through the same. I need my money back.
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