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Travolook Complaints & Reviews

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Last updated Apr 27, 2024
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Travolook reviews & complaints page 52

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H
himanshukochar
from DELHI, Delhi
Oct 25, 2021
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Travolook.in refund not initiating from last 1 months

Address:www.Travolook.in
Website:www.Travolook.in

I had booked tickets on Travolook.in in SEPT 22 and tickets cancelled by Travolook.in. After 10 to 15 days asking for refund and companies customer care is giving reason technical error.
So may mail and so many calls to call support but no response. This is big scam going on in travelling lobby. I had read so many complaints against Travolook.in.

I am sharing mail screenshot with this complaint....
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M
mylittleone
Oct 25, 2021
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Amount not refunding back

Address:25TH MAIN JAYANAGAR 9TH BLOCK
Website:WWW.TRAVELOOK.COM

We Have Book Ticket on 02 JULY 2021 FROM Bangalore TO Udaipur Amount is Debited From my account.After That Immediately They Called Flight Is Not Operational So We Will Refund Your Amount In Your account With in 14 Working days.After That Many Time Called Them Every Time They Saying Wait For 1 Week Your Amount is under process it will reflect in your a/c with in 7 working days. Till that we have not received the amount.please check on this...
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R
ronak239
from Coimbatore, Tamil Nadu
Oct 25, 2021
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Waiting for the refund

Message: Hi Team, I have been sending mails and even calling support team but i am not at all satisfied with the answers provided by the support team regarding refund of my amount for REF[protected] which is 4808Rs. This happened on 4th Sept'21 and today is 25th Oct and still dint received the amount.

When i called support services everytime se response is given to my that i will get my amount within 7-10working days.
br...
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K
kanakaravi
from Hyderabad, Telangana
Oct 24, 2021
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Airfare ticket refund

Address:Hyderabad, Telangana

I had booked a flight from hyderabad to baglalote on 16 th oct After paying they called me and said the ticket fare is increase and cancelled ticket
the money will be refunded in 48 to 72hrs
But later i got mail stating it will be done in 15 days
this looks a fraud site and wish to take it
as any time i call neither they pick up the call nor reply properly disconnecting abruptly
req ur help...
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M
Madhav1568
Oct 22, 2021
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Refund for cancelled flight ticket

I had booked a flight ticket from Trivandrum to Pune on 22nd September 2021 via Travolook. Due to some operational issues at their end, the ticket was cancelled by them( snap of mail attached). The booking reference number is REF[protected]. I have also attached proof of payment. I would like to get the refund as soon as possible. The address of Travolook office is mentioned below:

Survey No. 111/1, Plot No. 34, Ranakpur Darshan,...
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Pallavi Patnaik
Oct 22, 2021
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Refund not Received it's 1 month

This email is regarding your booking reference number : REF[protected]

I am still awaiting the refund since one month. And every time they are giving excuses in regards to delay.

They don't reply to email which is becoming frustaring....
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S
Sampath Reddy Ette
from Hyderabad, Andhra Pradesh
Oct 22, 2021
Oct 25, 2021
This thread was updated on Oct 25, 2021
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Cancelled ticket amount is not refunded

Address:836, 2nd floor, Udyog Vihar Phase V, Sector 19 Gurugram, Haryana 122008
Website:www.travolook.in

I have tried to book a ticket under travolook from coimbatore to hyderabad on Oct 2nd. The money has been debited from my account and ticket got cancelled. They said money will be get refunded in 7-10 working days. but still money has not been credited in my account. I was repeatedly trying to call them but no-one is responding. Still I have sent few mails to where i am not getting any response from them. Ref ID for my ticket:REF[protected]...
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gudiseva hindu
Oct 22, 2021
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Gudiseva hindu

Address:gurgaon , haryana
Website:www.travolook.in

I booked a flight from banglore to vijayawada on 27 th August. the amount rupees 4668 has been debited, but the ticket has not been booked. I got a call saying that the booking has been cancelled and the amount will be refunded within 7-10 working days. It is nearly 2 months, I have sent mails and called customer care but same response as always, " we will refund within 7-10 working days". How many 7-10 working days they need to refund the...
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Nikhil Mishr
Oct 22, 2021
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Not refunding my money from 3 months

Website:Travolook.in

I have booked ticket on travolook on 30 july and it got cancelled from their end and they promise me for full refund but they are not refuding my money.
Till now i didn't receive my money...
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M
mahi_1984
Oct 22, 2021
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Company is not giving refund

Website:travolook.in

Booked ticket from bangalore to bhubaneshwar with reference number REF[protected] but it got cancelled from travolook itself on 16 th september.

Its been more that 1 month and still refund is not credited....
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A
Ali Imran Mohd Habib Ansari
Oct 21, 2021
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Travolook not refunding my money

Address:gurgaon haryana

I have booked three tickets from pune to srinagar on 3rd oct ..they cancelled my tickets and said ..since pnr is not generated your tickets got cancelled.. now almost 20 days passed they dint return my money and saying ...by mistake your refund got stuck ..it will take 20 days more to refund..they are not replying to my mail and cutting my call...
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B
from Kundapura, Karnataka
Oct 21, 2021
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Not refunded on the cancelled ticket

Website:Travolook.in

Had booked a ticket but got cancelled by them but my payment got through. They have not refunded the deducted amount yet and they seem to fraudsters as they have done the same to many others as well....
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N
nithin9
Oct 21, 2021
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Not providing the refund

Its been more than 40 days i havent received the refund. i have called the customer care several times but still the problem is not resolved. each time i call the executive tells only 1 thing wait for 5-7 days. i have called upto 4 times but still the same dialouge. if i question more and asks to connect to higher autority they dont have access to connect to higher autority they say. customer support poeple says u have to wait no other option....
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A
from Nagpur, Maharashtra
Oct 21, 2021
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Refund not initiated by company

Booked a flight on 1st sept, 2021. The company has still not refunded the money as on 21st oct, 2021.
refID: REF[protected]...
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S
skm891987
from SAMBALPUR, Odisha
Oct 21, 2021
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Regarding refund amount against non confirmation of flight tickets

I tried to book flight from Travolook and amount of Rs. 3925 deducted but booking get cancelled. I also received call from this company that I will receive my refund within 6 days. I sent many mails and also called but received no response from their side. Kindly take strict action against them so that they refund my amount asap. The required details has been attached below....
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A
afzal tausil
from Mumbai, Maharashtra
Oct 21, 2021
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Refund for cancellation of booking

Website:www.travolook.in

Iam tausil afzal.my booking reference no REF[protected]. I had made a flight booking on 3rd October from travolook.in my booking was cancelled after successful payment, reasoning technical issues. Got a callback from website support team regarding refund of amount. It's been 18 days and my account doesn't reflect refunded money. The same incident took place with my friend also. I feel this website has some agenda to attract customers....
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R
rajni nepali
Oct 21, 2021
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Flight Cancellations Refund not received

Address:http://travolook.in/
Website:travolook.in

I have booked my flight tickets on 11 Oct 2021 from Online website of travolook after that they dedeucted the flight fare and later just 2 min I got cancellation email stating I will get refund with 7 working days but they did not refund the amount also not picking up my calls from the support channel or reverting my mail
Your Booking is Cancelled with travolook.in: REF[protected]
Passenger Name : Rajni Nepali...
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S
sunetrab
from Bengaluru, Karnataka
Oct 20, 2021
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Refund yet to be credited

Address:Gurugram
Website:travolook.in

I booked a flight from Bangalore to Durgapur on 30th Sept, 2021. They cancelled the ticket from their end and said it was due to operational reasons. They also said it will be refunded within 7-10 days. It has almost been a month but my money isn't credited yet. There's no response in mails. And when I'm calling them, they're giving excuse of bank issues. Please help...
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K
Karnapinto
from Porvorim, Goa
Oct 19, 2021
Oct 19, 2021
This thread was updated on Oct 19, 2021
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Flight ticket cancelled by travolook and my refund not received for more then 24days

Dear Madam,

I had booked flight tickets for my staff name Kiran Rai and Nomit Lepcha on 24th September 2021 email registered was [protected]@gmail.com
Mobile no. [protected] on Travolook.in. The flight ticket was booked for date 13th Oct 2021 from Bagdogra to Goa. I paid an amount of 13766 through online payment from my Yes Bank Master Card [protected]
Card Name Karna Pinto
The amount got deducted...
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R
Rishabh Lalwani
Oct 19, 2021
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Refund issue problem

I have booked an ticket from travolook in the month of may 2021
and they have cancel the ticket on there own and till date they have not intiated the refund yet

All the time they only send this message

Please be informed that the refund will be initiated at our end and the amount will reflect back to the same bank account within 07-10 working days (excluding Saturday, Sunday and Gazetted holiday)..br...
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