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Travolook Complaints & Reviews

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Updated: Apr 27, 2024
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Travolook reviews & complaints page 58

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T
Thangboi Haokip
Aug 27, 2021
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Address: Imphal to Guwahati
Website: supporttravolook.in

I was booking for my brother in law on 24th july 2021from Imphal to Guwahati. After booking they call me and told that it was cancelled due to the indigo flight company. They told me that it will reund the fare from 7-10 working days. Now, it's more than a months but i don't get any refund amount. I call the customer service but nobody attend my call.
+1 photos
Aug 27, 2021
Updated by Thangboi Haokip
My ticket for refund is below.

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    Jyotijyotii
    Aug 26, 2021
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    Dear Sir /Madam
    I Have Booked A Flight Ticket For My Younger Brother OMKAR DASH In Indigo Through Travolook.In On 24th July 2021 For 31st July 2021 From BBSR To Bangalore In Economy Class & I Have Received A Ticket Without Any PNR Number With Reference No. : REF[protected] But Just After Booking Its Automatically Get Cancelled And Amount Of Rs. 5163/- Has Been Deducted From My Account . After Contact With Their Customer Care Via Telephone & Email They Replied That The Refund Will Be Initiated At Our End & The Same Amount Will Be Reflect Back To The Same Bank Account Within 10-15 Working Days. Now After Completion Of 28 Working Days Still Amount Has Not Been Recieved After Repeatedly Contact.
    I Request For A Help Here To Get My Money Back.

    Regards
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      tinkutiwari
      Aug 25, 2021
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      Address: 836, 2nd floor, Udyog Vihar Phase V, Sector 19 Gurugram, Haryana 122008
      Website: [email protected]

      I have booked flight for 7th august from Bengaluru to Mumbai from travolook

      Money deducted but no flight confirmation yet and ever.

      i want refund back
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        nag688
        Aug 23, 2021
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        Address: 836, 2nd floor, Udyog Vihar Phase V, Sector 19. Gurugram, Haryana 122008. Phone No : 0124-643-4800. Toll Free No : 1800-102-8147.
        Website: Travolook

        Flight ticket is cancelled by travel agent, but refund amount is not yet provided. Improper customer support is given my travolook persons. I need a justice for the complaint.
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          Naman Pal07
          Aug 22, 2021
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          Website: Travolook

          I have booked a ticket from this website with order reference number REF[protected] on 9th may 2021 with free cancellation policy, but due to some reason the ticket got cancelled from their end.
          I called the company customer care number and asked for the refund they told me to wait for 7 working days but i didn't got the refund. In the mean while i have called them many times but every time situation is same, till now i didn't get my refund.
          so because they left me no option so i decided to file a complaint against them, so i request you to kindly look into this matter, i needed that money, because of current scenario I'm facing financial problems and i badly needed that money.
          so kindly resolve the matter as quick you can and please take some serious action against these kind of fraudster
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            S
            sathish mannepalli
            Aug 21, 2021
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            Address: Haryana
            Website: Travel look

            I booked ticket from Hyderabad to Mumbai on 15 July through debit card rs 4013/ traveling date 17 July. But the ticket cancellation done by travolook with in 10 seconds has mail came from travel look. But 45 days gone refund amount not credited in my account. Ref[protected]. Please help me to get me refund amount back. With regards
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              Sofiruddin Hossain
              Aug 19, 2021
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              Sir, my booking reference number is. REF[protected], date 04 March 2021 amount 3369.00. booking kolkata to Amritsar. This ticket is cancelled by travolook.in agency. I have many times talk to castomar care of travolook but my refund amount is not received in my account.please sir kindly take action.
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                manoharch
                from Gajuwaka, Andhra Pradesh
                Aug 19, 2021
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                Address: 836, 2nd floor, Udyog Vihar Phase V, Sector 19 Gurugram, Haryana 122008
                Website: www.travolook.in/contact-us

                Ticket cancelled by myself and travolook told that it will be refunded within 15 working days.. it's been more than 4 months... Please help out in getting refund..
                [REF[protected]]

                Literally they are harassing mentally..
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                  panvee narang
                  Aug 18, 2021
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                  Website: Travolook.in

                  My flight got cancelled after 30 mins of booking and they told me that they would refund the money but they did not refund my amount, it's been 40+ days. Please help
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                    C
                    Cpupk
                    Aug 18, 2021
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                    Website: www.travolook.in

                    Dear Sir/Madam,
                    I have booked an flight ticket in Indigo through Travolook.in on 4th July 2021 for 18th July 2021 from Bhubaneswar to Chennai in economy class. Just after booking its automatically get cancelled but amount of Rs. 4428/- has been deducted from my account. On telephonic contact of their customer care they said the same amount will be refunded to you in a maximum period of 15 working days and after few days they said 20 working days instead of 15. Now after completion of 33 working days still amount has not been received after repeatedly complaint/contact.

                    Kindly assist me for the same.

                    Regards
                    Sanjaya Kumar Sahoo
                    Regd. Email: sanjaysahoo4u.[protected]@gmail.com
                    +1 photos
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                      Mohit bhandari81
                      Aug 17, 2021
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                      Address: gurgaon
                      Website: [email protected]

                      We book a ticket on travolook for amt rs. 3406.ticket booking date is 22 june 2021 from ahmedabad to jaipur But our ticket got cancelled without receiving any flight booking detail. a simple massage received that airline is not operational on the date . This never happened before with other websites. i read so much about it everywhere the same review. I am just a small earner and this scam happened with me. i request for a help here to get my money back.
                      my ref no. is REF[protected]
                      ticket booking amount is 3406 rs deducted from my account but no ticket booking details are shared with me .
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                        rahuljena
                        Aug 17, 2021
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                        Address: 836, 2nd floor, Udyog Vihar Phase V, Sector 19 Gurugram, Haryana 122008
                        Website: travolook.in

                        I booked a flight ticket on 17th March'21 for Bengaluru to Bhubaneswar in AirIndia. I immediately got a call that the ticket was cancelled due to some operational issues. It has been 5 months I have been chasing them. Every time I call the customer care I hear that the money will be refunded in 7-10 working days. But there is no revert from them and no refund has been made.
                        Aug 17, 2021
                        Updated by rahuljena
                        Reference number - REF[protected]
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                          gurusamyaac
                          Aug 14, 2021
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                          I booked flight ticket from Madurai to Chenna and Chennai to Madurai to on 15 July, 2021, Ref. no REF[[protected]] and I pay 5861/- Rs., after payment done that travolook service agent call and tell to me by phone call your booking is cancel due to some technical issue, Your amount should be all refundable 10 to 15 days but they are still not refund my money, it's been 30 days but still not received any money.
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                            Asad nurie
                            Aug 12, 2021
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                            I tried to book flight from Travolook and amount deducted but booking get cancelled. I also received call from this company that I will receive my refund within 6 days. I tried to reach their customer care multiple times, they always promise that it will credit back shortly. But it never happens. Kindly take strict action against them so that they refund my amount asap. The required details has been attached below.
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                              Diksha Poddar
                              Aug 12, 2021
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                              Address: SJR Verity VERA 206 Kasavanahalli Bengaluru

                              I had booked a flight on 15th July. Got a msg that the booking was cancelled from airline side. Have not got the refund till date. Pleae help
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                                rohan1211
                                Aug 12, 2021
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                                Address: Gurgon, delhi
                                Website: www.travolook.in

                                We book a ticket on travolook for amt rs. 3286. But our ticket got cancelled without receiving any flight booking detail. This never happened before with other websites. i read so much about it eveywhere the same review. I am just student and this scam happened with me. i request for a help here to get my money back.
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                                  Nikki_dish
                                  Aug 12, 2021
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                                  I have booked flight for 13th august from gorakhpur to delhi from travolook

                                  Money deducted but no flight confirmation yet and ever.

                                  i want refund back
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                                    prasad_sai1979
                                    Aug 11, 2021
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                                    Website: Flight Tickets Booking, Cheap Flights, Airtickets at Travolookwww.travolook.in

                                    I booked the ticket on 25th of July from Hyderabad to Visakhapatnam for 3 passengers which cost around 12019 rupees. immediately after the booking I got a call stating that due to raise in fares, your ticket has been cancelled and we will refund the amount with in 10 days. But it was almost 17 days finished and there is no response from the customer care. I think this is a fraud website making money. Hence i request the authorities to look over such people and take necessary criminal action against such fake companies.
                                    Please help us to get my money back.
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                                      Abhishekgupta9219
                                      Aug 9, 2021
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                                      Hi,

                                      I have booked flight ticket from delhi to Mumbai on 2nd May, 2021 from travolook, as the flight schedule was changed from Air asia end, I requested for full refund and they have processed the full refund(INR-5, 466) back in travolook account as well.

                                      Now its been more than 4 month but I have not received my amount back. Please provide me full refund as soon as possible. I have mailed you multiple times with reference id :- REF[protected]

                                      Ticket book screenshot :-
                                      +1 photos
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                                        gautamguha
                                        Aug 6, 2021
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                                        I am complaining about refund of chennai Kolkata flight ticket cost of Rs.17494/-which has not been refunded by the company till date although the spice jet flight was cancelled on 20.07.2021.
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