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Travolook Complaints & Reviews

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Last updated Mar 4, 2024
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Travolook Head Office Address

836, 2nd floor, Udyog Vihar Phase V, Sector 19
Gurugram, Haryana 122008

India

Travolook reviews & complaints page 60

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S
Sukhwant Singh Sachar
Jul 21, 2021
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Refund of ticket amount

I had booked air ticket from Amritsar to Mumbai by INDIGO as on 22nd March 2021.

The tickets were cancelled. Indigo is indicationg that refund has been credited with you as on 02nd May 2021, Sir.

I have not received the refund till date, Sir.

Please remmit the refund amount with interest due and oblige....
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Sukhwant Singh Sachar
Jul 21, 2021
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Refund of ticket amount

I had booked ticket from Mumbai to Amritsar on INDIGO flight; date of booking 22nd March 2021.

Ticket refund status of Indico is stating that refund has been paid to you as on 01st May 2021 and has directed me to contact your booking partner in this refund purpose, Sir.

You have not refunded this amount to me till date, Sir.

Please remmit the same with due interest and oblige....
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Suvidha1990
Jul 21, 2021
Jul 27, 2021
This thread was updated on Jul 27, 2021
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Refund not received -REF771134441

Address:836, 2nd floor, Udyog Vihar Phase V, Sector 19 Gurugram, Haryana 122008
Website:travolook.in

I made a flight booking with travolook which they cancelled on their own. I received a call and mail that my booking is cancelled and the refund will be administered. the booking date was June 12, 2021 and flight date was June 13, 2021. I have mailed them and called them b ut still the refund is not received. Booking reference number - REF[protected]...
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Shelly..05
Jul 21, 2021
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Flight cancellations and refund not given

I tried to book flight from Travolook and amount deducted but booking get cancelled. I also received call from this company that I will receive my refund within 6 days. I sent many mails and also called but received no response from their side. Kindly take strict action against them so that they refund my amount asap. The required details has been attached below....
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Sheetalderashri
Jul 21, 2021
Jan 12, 2022
This thread was updated on Jan 12, 2022
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Refund for cancelled ticket not issued

Address:Address : 836, 2nd floor, Udyog Vihar Phase V, Sector 19 Gurugram, Haryana 122008 Phone No : 0124-643-4800
Website:www.travolook.in

I had booked a flight with Travolook on 14 June 2021 and after the payment, I got a call from the company to say that the airline had cancelled the flight and I should expect the refund back in the card in 10-15 days.

I still haven’t received the payment but they are offering credit in wallet which I refuse to accept as I do not want to deal with fraud Cosby again!

Kindly assist to resolve the matter please....
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Debashish Shome
Jul 20, 2021
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Canceled ticket refund issue

Dear Team

I had booked a ticket with Travolook on 12th June 2021 but the ticket got canceled and since 1 month they are not giving refund.

Refund Amount 3694/-...
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J@y@nt_d
Jul 20, 2021
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Refund not received after 3 months

Booked flight through travelook on 22nd April but the ticket got canceled by travelook only. They informed me that the refund I will get within 5-7 days but after 3 months still I didn’t received any refund. REF[protected]...
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Prerana Sardeshpande
Jul 19, 2021
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Refund not received from travel agency

Hi Booked the air ticket on 22nd Jun with Travolook but got cancelled by them.Company said refund will be done within 10 working days but till now not received the refund. After calling their customer care everytime they say another 7 working days....
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3113
Jul 19, 2021
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Flight cancellation fare not refunded.

Website:www.travolook.in

I have booked a ticket to Srinagar from Mumbai from them, and after making the full payment they cancelled the ticket stating there is a change in airfare you need to pay additional money to confirm your ticket, i refused to pay and cancelled my booking, they said i will get my refund within 10 days, but it's now more than a month they have not refunded our money.
we are from the middle class earning family and this fraudsters are...
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Bhakta Baral
Jul 19, 2021
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Flight Ticket Cancelled

Address:836, 2nd floor, Udyog Vihar Phase V, Sector 19 Gurugram, Haryana 122008
Website:www.travolook.in/contact-us

I booked a ticket on Tue, Jun 22, 11:54 AM (round trip-New Delhi to Bhubaneswar and Bhubaneswar to New Delhi) and it got cancelled within 5 mins. I received a mail from them that they will refund the amount within 10-15 working days .But it has been more than a month and they have not refunded the amount. Whenever I call on customer care or mail them they have a standard reply that "within 07-10 working days, it will be refunded"....
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NarenSinghvi
Jul 19, 2021
Jul 27, 2021
This thread was updated on Jul 27, 2021
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Not refund for cancellation of air ticket by the Travel Agency more than 1 month

Address:B-402, RAJSHREE SIMANDHAR SOCIETY,BEHIND PARK ROYALE,NEAR KONKNE CHOWK, SHIVRAJ NAGR LANE NO.4,RAHATANI
Website:travolook.in

Myself is Narendra Kumar. We had booked air ticket (Reference No. : REF[protected] on spicejet on 20 May 2021 through Travolook from Pune to Ahmedabad and the ticket was cancelled by the Travolook. The amount was not credited by this agency till date. We are continually following with Agency and they are not attending call. As per website, the contact no is[protected]. Kindly help us to sort out this issue. Also request you to block such...
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hikebanner
Jul 17, 2021
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Refund not issue

I made a booking on 10/06/2021 but due to some opertional reason booking was cancel and i got a mail nd call from company that money will be refunded in 10-15 day but it more than 1 month but my refund is not credited in my account and also not getting proper response from their team...
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Website:Travolook

This is to inform you that I had to reschedule the entire flight booking due to an abrupt Change of an event.Flipkart has with ease managed my booking reschedule without any extra charges or cost or inconvenience.I've contacted travolook and they have seeked double the charges for rescheduling and absolute non refund of a "refundable" ticket in case of Cancellation.This is sure to know and to spread for awareness that travolook has been hoaxing...
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Website:www.travolook.com

I booked the flight from PAT-BLR ( PNR - Z8H82Z, Booking Reference - REF[protected] via Travolook. It was cancelled by goAir on 15/6/21 06:04pm IST.
goAir refunded the amount to Travolook on 02/07/21 and shared the mail to me.
However, Travolook is repeatedly telling me that they haven't received it yet. Most of the times, they will put my call on hold and then disconnect it....
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Pallav8787
Jul 16, 2021
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Refund not process

Address:Travolool
Website:www.travolook.in

Hello this has been hold my 3900 inr for 21 days i dont know why even ticket was not confimred .
Please do support it lot of money for middle class worker...
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Address:Travolook Travel Agency, haryana
Website:[email protected].

I booked ticket from Rachi to Bangalore on 10th of june . The ticket has been candled from travolook side and i got call and mail from travolook that refund has been inited and you will get in next 5 working days....
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Harshada Ahiwale
Jul 15, 2021
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Refund not done

Hi, My name is harshada I had booked a ticket through travolook on 26th dec 2020 for Mumbai to Chandigarh for 16 th feb 2021 and was cancelled on 15 February 2021. I had raised a complaint multiple time for refund then again on 3rd may I received an acknowledgement of mail stating that the amount be refunded and prior to that I had a word with their representative that the redund will be credited to the account from where the payment was...
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Address:Gurgaon
Website:www.travolook.in

I booked ticket from Mumbai to Nagpur on 5th June on the same day after 30 min received call that booking got cancelled and your refund will be processed in 10-15 working days. Its been 30 working days now but yet to receive booking amount.

I have called customer care multiple times they said we will initiate refund again but thats not happening. This is a scam. please be aware of it. Never visit this site or never book a...
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K
khanaijaz
Jul 13, 2021
Jul 13, 2021
This thread was updated on Jul 13, 2021
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Non Refunding of money

Website:www.travolook.in

I booked a flight ticket on June 21st, 2021 on travolook with reference number REF[protected] from Udaipur to Srinagar and I got a confirmation mail of the same but few minutes later a mail and a call from an executive saying the ticket could not be confirmed due to operational issue. I was promised a refund within 15 days. They have not refunded money and almost 23 days have gone now. I have contacted the said company several times but all...
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Website:Travolook.in

Dear Sir/ Madam,
I booked online tickets for CALICUT(Dated 29 June 2021) of INDIGO airline from Travolook.in travel booking website on 24th June 2021. After booking tickets, I received call from one of representative ( No -[protected]) informing that your booking is cancelled with Travolook.in (REF[protected] due to fare expiration. & full amount (Rs4302/-) shall be refunded to your account in 15 working days .
Afterwards, when...
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