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Travolook Complaints & Reviews

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Updated: Apr 27, 2024
Complaints 1521
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Travolook reviews & complaints page 59

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R
rajnish dhingr
Aug 4, 2021
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Website: travolook.in

This is regarding my Ref no[protected].
During booking of air ticket on 27.05.2021 my ticket was not done but payment was deduct from my account. till date company not return the amount. Every time they inform me that payment will release in 7-10 days.

useless company.
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    ashvin2599
    Aug 2, 2021
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    Address: 836, 2nd floor, Udyog Vihar Phase V, Sector 19 Gurugram, Haryana 122008
    Website: www.travolook.in

    I booked flight ticket from Surat to Kolkata on 12 July, 2021, Ref. no REF[protected] and I pay 4, 924/- Rs., after payment done that travolook service agent call and tell to me by phone call your booking is cancel due to some technical issue, Your amount should be all refundable 10 to 15 days but they are still not refund my money, it's been 20 days but still not received any money.
    I booked flight ticket from Madurai to Chennai/ Chennai to Madurai on 15 July, 2021, Ref. no REF[protected] and I pay 5, 861.00/- Rs., after payment done that travolook service agent call and tell to me by phone call your booking is cancel due to some technical issue, Your amount should be all refundable 10 to 15 days but they are still not refund my money, it's been 30 days but still not received any money. Travolook is fake site. Its site that should be avoided by all and that site to report to the police.

    Flight ticket amount not refunded - Comment #3877656 - Image #0
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      T
      Taxpay
      Aug 2, 2021
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      Address: 836,2nd floor udyog vihar phase 5 sector 19Gurugram

      I book a ticket from ranchi to delhi on 9 june21 from look company website located at 836, 2nd floor udyog vihar phase 5 sector 19 Gurugram Amount 4210 ticket cancelled and refund amount is still pending booking details is REF[protected]
      +1 photos
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        A
        ashishgoyal09
        Jul 31, 2021
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        Website: www.travolook.in

        Booked a flight ticket on 6th July 2021 which was immediately cancelled by Travolook once my payment was complete.

        Have been following with them since a month almost but have got refund yet.

        This is Fake company.
        Just false promises.

        Booking Camcelled Reference No - REF[protected]
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          M
          Mrinalika Mahawar
          Jul 29, 2021
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          Website: www.travolook.in

          I made the booking on 22nd of June from Travolook and after 15 mins it got cancelled, and i have not received refund yet. I have reached out many times on call and emails and the only response they give is it will be initiated within 7-10 working days.
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            Ninisha Mohnot
            Jul 27, 2021
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            Address: 507 siddhi tower samarth park adajan road surat
            Website: Travolook

            Reference number : REF[protected]
            Passenger name : Ninisha PUNWANCHAND mohnot
            +1 photos
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              M
              Mohana721
              Jul 26, 2021
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              Address: 836, 2nd floor, Udyog Vihar Phase V, Sector 19 Gurugram, Haryana 122008
              Website: www.travolook.in

              I have paid for booking a flight ticket from Agartala to Kolkata on 23rd July for which I received a call and an email stating that my ticket is cancelled for price differences and I shall receive the refund as soon as possible. By going through previous complaints, now I know that it was a fraud website. I want to get my refund as soon as possible.
              +1 photos
              Jul 31, 2021
              Complaint marked as Resolved 
              I had lodged an FIR in Cyber Crime Department for financial fraud and emailed travolook a copy of my complaint. After 2days I received my refund along with an apology email from travolook.
              My tickets which they cancelled and they suppose to return Booking id is REF[protected]
              This is the worst apps or company existed in the world till today. They don't serve the CUSTOMER instead they are scamming the innocent people who believe this ### company. Where did this uncivilized peoples worked together and scamming others.

              Did Not receive refund - Comment #3884574 - Image #0
              This app doesn't deserve to book flight tickets. They will book the tickets and after 30/40 minutes they will cancel themselves. After that they will call and told to wait 10-15 working days. I waited more than 2 months already and still never got the return fares. I am not the only one who face this. This is a fraud and scamming which they will cheat the CUSTOMER. If you don't want to face like me don't use this and tell your love ones. Share about this and spread to everyone not to get rob or scammed by fraud ### peoples.
              What we can do our lot of refund complaints are pending they are fraud
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                N
                naveenzmr
                Jul 26, 2021
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                Website: travolook.in

                I had booked a flight from hyd to kolkata, it has been cancelled from their end and they are saying that there is an issue in the pnr status...
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                  L
                  laxmi.s
                  from Kuzhithurai, Tamil Nadu
                  Jul 26, 2021
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                  Online flight ticket booking

                  I have booked a flight ticket on july 17th 2021 in travolook via wind in travel advis.I have paid the amount rs 5013 for ticket booking via my debit card and ticket was not booked they cancelled the booking and said the amount will be refunded within 7 days.They gave the reference number as[protected].Still i did not received the refund amount....
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                  er.sumit96
                  from Budhana, Uttar Pradesh
                  Jul 26, 2021
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                  Address: 836, 2nd floor, Udyog Vihar Phase V, Sector 19 Gurugram, Haryana 122008
                  Website: www.travolook.in

                  Your Booking is Cancelled with travolook.in :REF[protected]

                  Flight - Mumbai to Patna (6E 5373)
                  Booking date - 3rd JULY
                  Travel Date - 4rth JULY
                  Passenger Name - Sumit Kumar
                  Contact - [protected]
                  Mail id - sumit.[protected]@gmail.com
                  Refund Amount - 6303 rs

                  Complaint -
                  I tried to book ticket from travolook website but ticket has not booked and amount get deducted from my bank account of 6303 rs. They said it will be refunded back within 15 working days but not received, its now more than 25 days still they have not refunded my amount.

                  Its seems a fake company, I am thinking to file a police case also.
                  +1 photos
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                    paresh_dash
                    Jul 26, 2021
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                    Address: 836, 2nd floor, Udyog Vihar Phase V, Sector 19 Gurugram, Haryana 122008
                    Website: www.travolook.in

                    I have booked a ticket from Delhi to BHUBANESWAR in 3rd may 21. After some times, I receive a call from travolook as my ticket has been cancelled due to price difference & we are refund your full amount. But still I am not receive the refund amount even 3 months is complete after few days.
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                      S
                      Surendramohan21
                      Jul 25, 2021
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                      Website: Www.Travolook. In

                      Booking ref number REF[protected]
                      I have booked flight ticket through travolook on 12 jun 2021 after paying money I got the mail saying ticket has been cancelled and amount will be refunded in 7 to 10 working days. As on today 25 July I am not received my refund and also I have contacted customercare many times but same reply saying you will get money in 7 to 10 days.
                      Pls help to refund my money Rs 6257
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                        Prabhas hemam
                        Jul 24, 2021
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                        Website: Travolook.in

                        Booked a ticket on 8th May, 2021 for Delhi-Imphal. Aftew few moment, i got a call saying my ticket has been cancelled and the amount will refunded within 10-15 days. I called and wrote mail complaining about the issue. Its been more than two months and the issue has not been resolved. I got a call recently...telling me that the amount could not be credit to my account. This is completely unacceptable. Please take necessary steps/actions against such fraudsters.
                        My ref.: REF[protected]

                        Amount not refunded even after 2 months - Comment #3866079 - Image #0
                        Amount not refunded even after 2 months - Comment #3866079 - Image #1
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                          S
                          supriyarai.23
                          Jul 23, 2021
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                          Website: www.travolook.in

                          I booked a ticket from kolkatta to hyd on 5th of june 2021 and they cancelled it immediately. And till now I did not get my refund. Again and again when i am calling they are asking me to wait 10 to 15 days its been more than 45 days till now. And i didnot got my refund
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                            bagauria
                            from Suriapet, Telangana
                            Jul 23, 2021
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                            Address: 445, Udyog Vihar Phase-5, Sector 19, Gurugram (122008), Haryana
                            Website: www.travolook.in

                            I booked my tickets on 20th July through Travolook, from Ahmedabad to Kolkata and as soon as I made the payment, I got a call from the agency saying that my booking has been cancelled due to some technical glitch. I was asked to wait for 24-48 hours to get my refund. When I called them up after 48 hours, they said I'll receive my payment in next 7 Working days. Initially I thought this might have happened due to some glitch and it can happen with any travel agency, but after but after reading reviews & complaints lot of people have faced problems like me I would never recommend this agency to anybody. TRAVOLOOK IS FRAUD.
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                              Ltdedition
                              Jul 23, 2021
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                              Website: Www.travolook.in

                              Hello,

                              I have booked two different (departure and return) flights back in June. Unfortunately, one of them was cancelled due to flight cancellation and another one was cancelled by Travolook after I made the payment, they called me and said I will get the refund in a week. But didn’t get it yet.

                              For another one I was told by the customer support that I will get refund in 45days. But it’s been more than 45days still I didn’t receive the refund yet.
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                                Ltdedition
                                Jul 23, 2021
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                                Website: Www.travolook.in

                                Hello,

                                I have booked two different (departure and return) flights. Unfortunately, one of them was due to flight cancellation and another one was cancelled by Travolook.

                                I was told by the customer support that I will get refund in 45days. But it’s been more than 45days still I didn’t receive the refund yet.
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                                  Denzil Rayen Dsouza
                                  Jul 23, 2021
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                                  I have booked my flight ticket through Travolook on 5th April for a traveling date on 3rd May and the fight was canceled by an airliner on 3rd may for operational reasons I called travolook customer care number many times and they replying to me within 45 days it will be refunded to my account. But now 4 months got over till now not yet received my refund amount today I tried to call customer care number it's telling that number not valid. Please help me with this
                                  The booking reference number is REF[protected]
                                  +2 photos
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                                    krishna panwar
                                    Jul 22, 2021
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                                    Address: Gurgaon

                                    I booked my tickets on 17th June through Travolook, from Dehradun to Goa and as soon as I made the payment, I got a call from the agency saying that my booking has been cancelled due to some technical glitch. I was asked to wait for 24-48 hours to get my refund. When I called them up after 48 hours, they said I'll receive my payment in next 10-15 Working days. After that they blocked my number, I cannot reach them via my number. I called them up after 15 days with some other number and asked them about the payment, where one of their representative promised me that I'll receive my payment by 9th July, which I did not. Then when I called them on 9th, They said it will take 10-15 more working days to get the refund. The guy who was conversing with me, hung up the phone in middle of the conversation. Adding to it, I have also sent them multiple mails asking about the refund, to which they did not even bother to reply. On top of it, the same thing happened to me in April as well, where after calling them on daily basis and sending them mail everyday, I received my payment almost after two months. Initially I thought this might have happened due to some glitch and it can happen with any travel agency, but after experiencing this same ### twice, I would never recommend this agency to anybody. TRAVOLOOK IS FRAUD.
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                                      Simran 96
                                      Jul 21, 2021
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                                      Address: Gurgaon
                                      Website: www.travolook.in

                                      Booked flight from Rajkot to Mumbai on June 16 2021.
                                      The flight was cancelled by the airlines.
                                      I have not received my refund its been more than a month now.
                                      The customer support team has been giving me dates for the day of refund since a month.
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