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Travolook Complaints & Reviews

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Last updated Mar 4, 2024
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Travolook Phone Numbers

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0124 643 4800
40
193

Travolook Website

Travolook Head Office Address

836, 2nd floor, Udyog Vihar Phase V, Sector 19
Gurugram, Haryana 122008

India

Travolook reviews & complaints page 65

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S
Sonali G
Jun 8, 2021
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Airline ticket refund not issued

I booked ticket on 21st April 2021 from Chennai to Pune flight ( travel date 26th April 2021), amount got deducted and then i received message that due to change in charge ticket got cancelled.

From that day i am taking follow up but they are saying wait for 10 to 15 working days. Now almost waited for more than a month they are saying some technical issue wait for 5 more days.

I wanted my refund back and need...
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Address:Delhi
Website:It's a froud company

I had booked my ticket on 28th April patna to delhi ticket got automatically cancelled and I received a call your ticket cancelled by Airlines your full amount refundable but it's more than 1 and a half month I chasing on daily basis for refund but didn't receive my amount yet.

Government and police should be strictly action against this company....
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S
Shailaja Kovuru
Jun 8, 2021
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Not refunding the money even after one month

Address:836, 2nd floor, Udyog Vihar Phase V, Sector 19 Gurugram, Haryana 122008
Website:www.travolook.in

I have booked flight through travolook with the below reference numbers on 22nd April

REF[protected] This was cancelled due to operational reasons
REF[protected] This was cancelled by the airlines and airlines confirmed in an email to me that they have refunded the money to travolook on may 24th itself.

I have called and wrote to the customer care several time through these 2 months.This is a big fraud company....
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S
syed karar
Jun 8, 2021
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Cheating with innocent customers

Address:Lucknow
Website:[email protected]

I booked the flight in cheap way from this site .after that they call me that your ticket is not confirmed due to higher fare so pay the difference and then you will ticket confirmation.

So please aware the people that they are showing cheap option on site once they trap you they give you a call pay the difference...
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S
santoshneral
Jun 7, 2021
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Not getting refund till 3 month ref no REF203328416

Address:delhi
Website:travolook.com

I do book a filight mumbai to lucknow 17 march 2021 flight is not booked and payment is deducted Rs. 4006. i do many time called the travolook custmer care but says all time we have inteate your payment pls do wait 5 to 7 day but till date i am not getting this refund. ye bahut badi madharchod company hai sala chor hai isse flight book mat kiiye mai cyber crime ka bhi case karne jaa raha hu aap logo se reqest hai ki ye company band kara do...
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R
rpulamati
Jun 7, 2021
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Air ticket booking cancelled

I have booked tkt from Hyd to Ranchi but got message that ticket cancelled due to price. Don't know why they offered that price and the number they given is not at all responding. Pl resolve and return my money....
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M
Mohankumar414
Jun 7, 2021
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Refund of air ticket

Address:VILL+PO+PS- RUNNISAIDPUR DISTT: SITAMARHI
Website:Travolook

I book a ticket on 28 of march 2021. During booking they confirm the ticket after getting the ticket suddenly the ticket cancelled. This has been more than two month but still their 7 to 10 working days refund policy is running. all the time after getting connection to their customer support minimum half an hour of listening their boring line they give simple answer like "aapka jldi ho jaiga" 7to 10 days me ho jaiga" refund initiate ker diye...
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P
Payaljoshi1105
Jun 7, 2021
Jun 7, 2021
This thread was updated on Jun 7, 2021
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Refund not received till 2 months

Website:Travolook

I booked a flight on 23rd april. After payment i recieved a call immediately and a mail that my booking has been canceled due to raise in fare. It will be refunded within 15 working days. After repeated calls and mails i did not recieve my refund yet....
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K
kmc.rcr
Jun 7, 2021
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Amount not refunded (Rs.5222/-)

My booking has been cancelled but till now my amount has not been refunded (REF: REF[protected] since April 26th 2021. The total amound refundable is 5222/-

Thanks,
Leeladeepthi Seerapu...
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N
Nayan Samui
Jun 7, 2021
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I cannot get my refund balance from Travolook

Address:836, 2nd floor, Udyog Vihar Phase V, Sector 19 Gurugram, Haryana 122008
Website:www.travolook.in

This travalook is number one fraud company even after 34 days they have not refunded my money, last 4th May I have booked a ticket from BOM to CCU and within five minutes they cancelled my ticket & Till now i cannot get my refund balance, from then I have written many mails, but they did not response at all my rs 3392 cheated by this cheating company. when i called them they said please wait 10 working days....
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A
agajaved
from Bengaluru, Karnataka
Jun 7, 2021
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Refund Not Initiated Even After a Month

Address:836, 2nd floor, Udyog Vihar Phase V, Sector 19 Gurugram, Haryana 122008
Website:www.travolook.in

I booked a ticket through Travolook with (Ref No - REF[protected] for Indigo Airlines. Money got deducted but the ticket did not. Later got a call and email stating that due to some stupid "Fare Expiration" reason the ticket was not booked and money will be refunded within 10-15 business days to my account. But it has been more than a month now and money is not refunded. I have sent 3 emails with no response received .When I call up the customer...
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B
Babulal1
Jun 7, 2021
Jul 11, 2021
This thread was updated on Jul 11, 2021
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Regarding refund

Address:836, 2nd floor, Udyog Vihar Phase V, Sector 19 Gurugram, Haryana 122008
Website:www.travolook.in

Sir,
On 17 April I had booked a air ticket from travolook site from Delhi to leh.
But ticket was cancelled from travolook end. The reason they gave was for cancellation was increased fare and promised to refund my amount within 15 working days but they haven't made the same yet.
When I am calling them, they are not giving satisfactory reply and not refunding my amount. The refundable amount is 2985 rupees.
Pls...
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K
Kumararunmishra
Jun 6, 2021
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Refund not received after 2 months of booking

Address:836, 2nd floor, Udyog Vihar Phase V, Sector 19 Gurugram, Haryana 122008
Website:Travolook.in

I have booked ticket on 3 April 2021 for gorakhpur to delhi, it was automatically cancled and money deducted from my account. No refund received till date....
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T
Tasveen Kumar
Jun 4, 2021
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Refund not issued

Website:Travolook

I had booked a flight from travolook site on 6th of april 2021.Due to some reasons it got cancelled and airlines had issued the refund back to travolook. My booking id is REF[protected].
I have received the transaction id from airlines
id is[protected]

They have issued refund on 14th of april and it should take 7 business working days to reflect in your account but its been more than 50 days since the refund...
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S
Sovi salex
Jun 4, 2021
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Non - refund of cancelled ticket

My reference number is[protected]. I had booked a round trip with this agency on Mumbai - Kannur route for Go - air. The first journey was from Mumbai to Kannur on 13th April 2021. The cancellation call came as soon as the money was deducted from my account. Thereafter, whenever the customer care personnel was contacted they informed that the refund will be processed but it didn't happen till date....
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G
gadoshi
Jun 4, 2021
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About Refund

Website:www.travolook.in

Ticket Booking date 13th March
From Lucknow to Ahmedabad for 14th March (5:35 AM)
Amount Rs 3426
Ref. No -REF[protected]

I try to book ticket as per above details from Travolook website but after payment ticket not confirmed by travolook.

We have try to connect on phone :[protected] but no one responding.
we have try to connect on email ([protected]@travolook.in) but this not responding...
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A
amit5555089
Jun 4, 2021
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Fraud Company- Never refund your amount

Address:Gurgaon, Haryana
Website:travolook.in

Hi! I've booked a ticket via travolook from AHM-DEL on 19th May. After ticket booking I got mail your booking has been cancelled due to Airlines operational issues. They promised me to refund my amount within 10 days but now no one picking my call and not responding on mail. This company is running by group for fraud people. Scam of the year....
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A
arvindjoshi@1988
Jun 3, 2021
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Travel Ticket cancelled and not refund from Travolook

Address:PURNANAGAR CHIKHALI PUNE

Dear Sir,

My Booking Ref No - REF[protected]

I had booked a ticket on 19-April and my travel date was on 28-April, 2021.
but it was cancelled from Go Air Airline on 28-April and then it was again next date 29-April same time same flight only date change then again the flight was cancelled from Airline so finally I raised a request for Refund on 29-April.
and after so many phone calls to Go Air AirLine...
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A
Akansha999
Jun 3, 2021
Nov 20, 2021
This thread was updated on Nov 20, 2021
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Air ticket Mumbai-Dehradun

Address:Mumbai
Website:www.travolook.in

I booked ticket, it got cancelled within minutes. They say refund within 12 days but going by previous people's experiences, it's a fraud website. I am filing an FIR with cybercrime and in Delhi, where their office is located. Other people should also file a FIR.
Booked a flight from Mumbai to Dehradun....
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A
Aslam Taibani
Jun 2, 2021
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Ticket automatically cancel And Amounts

I have booked air ticket on 21 April from dehradhun to surat for Rs 5002. Ticket was automatically cancelled And amount deducted on my account Today 45 days for this matter but l have Not received my refund amount...
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