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Travolook Complaints & Reviews

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Last updated Mar 4, 2024
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Travolook Phone Numbers

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0124 643 4800
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Travolook Head Office Address

836, 2nd floor, Udyog Vihar Phase V, Sector 19
Gurugram, Haryana 122008

India

Travolook reviews & complaints page 67

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N
nvn1992
May 13, 2021
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Flight ticket booking fraud

Book my flight ticket from travlook.in all process completed payment of 3035 rupees are done but after that, I didn't receive any confirmation of my flight ticket, when I called these "[protected], [protected]" numbers they told me that my ticket is not booked, they are not ready to refund my money now they are not picking my call...
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Address:836, 2nd floor, Udyog Vihar Phase V, Sector 19 Gurugram, Haryana 122008 Phone No: 0124-643-4800 Email: [email protected]
Website:www.travolook.in

Book flight from Travolook and amount deducted but booking get cancelled. I also received call from this company that I will receive my refund within 6 days but now almost 1.5 Month over. I sent many mails and also called but received no response from their side. Kindly take strict action against them so that they refund my amount asap. The required details have been attached below.

Your Booking is Cancelled with travolook.in:...
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F
Falida
May 12, 2021
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Ticket money not refunded

Website:TRAVOLOOK

I booked a flight from Mumbai to Dubai through Travolook on 18th April..
And because of some technical issue they didnt issue the tickt but the amount of 7544/- was deducted from the account..

After 5 min I got a call that the refund will be given in 10 days as there
was some technical issue...
But I did not received my refund till date..

Please look in to this matter and refund my amount..br...
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R
ritz agrawal
May 12, 2021
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Refund not received its been more than 25 days

Website:Travolook

I had booked a ticket on 20th April which got cancelled by travolook and they said the refund will be received in 15 working days.
After that also i tried calling them multiple times but no response.
They have not initiated my refund.
Its a fake site. very bad....
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G
gkg1999
May 11, 2021
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Refund problem

My name is George K George and I have a made a Booking on travolook on 20/04/2021from dehradun to Delhi. The booking was cancelled from travolook side and I received a call saying that I will receive the refund within 10 to 15 days. Till now I have not received any amount and the phone is not being answered. Please take necessary action. Amount to be received is 2419 rs. The cancellation reference number is REF[protected]...
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U
Umang10
May 11, 2021
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Refund of Cancelled Ticket

Travolook is not returning the refund of cancelled ticket which was cancelled on 1st Apr'21 with PNR : LSBQWR...
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S
Swatijalan13
May 10, 2021
May 25, 2021
This thread was updated on May 25, 2021
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Refund of cancellation of flight ticket not received since 1.5 months

Ref number - REF94922380. Had booked a ticket, travolook cancelled. Since then, no receipt of refund - its been 1.5 months since the ticket cancelled. Just once I received an email response (after mailing 7 times) from the support team that I will receive the refund in 7-10 working days, which again has passed....
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I tried to book flight from Travolook on 31st March and amount of Rs 4145/- deducted but booking get cancelled. I also received call from this company that I will receive my refund within 15 days. I sent many mails and also called but received same response from their side saying I will receive my refund as per policy. On 7th May again I received a mail from them saying I'll receive it in next 6-7 working days and asking my patience in this....
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Fasal Kp
May 9, 2021
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Travolook (fraud)

I had booked a ticket from their site and after the money deduction i got a mail about the ticket cancellation and they called and said that money will be refunded after 6 working days its more than a month still didnt got my amount...
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L
Luckychon
May 9, 2021
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Money refund

Address:836, 2nd floor, Udyog Vihar Phase V, Sector 19 Gurugram, Haryana 122008
Website:www.travolook.in

It was on the 28th of January that I booked a ticket from Imphal to Delhi via Guwahati (REF[protected]. It cost me ₹7356.00. Within 10 minutes of booking the ticket, I got a call from this company and told me that my ticket was cancelled due to "fare expiration". He also told me that the process of refund will start within a week.

I had not received a single mail and call from the company for about two and a half months when...
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D
Dharmana amala
May 8, 2021
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Not getting refund for ticket cancellation

I have booked the ticket on travolook.. I don't know it is fraud company. I have contacted them so many times.. but they are not going to credit my amount.....
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R
Ravi1234567890123
May 7, 2021
Jun 21, 2021
This thread was updated on Jun 21, 2021
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Refund not found while I cancelled my flight on 22 April 2021

Sir I cancelled my flight on 23 april of air Asia flight PNR X6KFYD.
Air Asia customer service told me that they have refunded my money back as 2978 rupees to travolook company.
I mailed to the travolook so many times but there is no response even of phone calls.
Sir please help me to get my refund back...
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J
JoshyKAntony
May 6, 2021
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Flight ticket cancelled due to fare expiration

I booked a flight from cochin to mumbai through Travolook on 6 - May - 2021 amout 4259 Rupees paid by debit card.After booking with in minutes i received a mail and phone call from Travolook sayings that my flight ticket is cancelled due to fare expiration and amount will be refunded with in 10 to 15 days (I don't know what is fare expiration means can somebody please explain to me this )Why can't they cancel this not functioning booking...
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M
Mercy V
May 3, 2021
May 9, 2021
This thread was updated on May 9, 2021
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Airlines Ticket refund not received

Address:Sector 19, Gurugram, Haryana
Website:Travolook

I tried to book a ticket via travolook but the ticket was not booked and my money was deducted from my card. More than 40 days has passed till date but there is no response from their end. Tried calling them on toll free number of support team but no one is picking up the call. Every single time on mail they say that the amount will be refunded within 10 days but till now not received the same.
Booking reference number :REF[protected]....
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S
swamya
May 3, 2021
May 9, 2021
This thread was updated on May 9, 2021
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Ticket

Address:gurgao
Website:[email protected]

Please provide my refund amount 5642 bcz i dont hve money now please just banned thus conpany...
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A
Antaramkhr
May 3, 2021
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Refund amount not received

Hi,

I have booked a flight ticket reference no REF[protected] from Bangalore to Delhi and Delhi to Bangalore. Due to some reason flight got cancel, it is almost three month but still now i did not receive my full amount refund. I have tried to reach their customer care but no luck.
Total refund amount should be payable - 26700.00
Amount received : 19500....
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N
Nicky Yaduvanshi
May 3, 2021
May 3, 2021
This thread was updated on May 3, 2021
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Not return refunding

Address:Travolook , gurgaon

I have booked my ticket on 29 march, 2021, after some time a msg received your booking has been cancelled due to fare difference, we will refund your amount within 15 days, no refund will received, after that i have mailed so many but no response and till now i have no received any amount. Its a fraud company...
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M
Muzzammil@06
from Bengaluru, Karnataka
May 3, 2021
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Not refunding the money

Address:836, 2nd floor, Udyog Vihar Phase V, Sector 19 Gurugram, Haryana 122008
Website:www.travolook.in

The company cancelled my booking on 4th April and has not been refunding my money ever since.

Ref number provided by them is REF[protected]...
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7
700073
May 2, 2021
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Ticket cancelled amount not refund

Address:Harayana
Website:Tavolook.in

I had booked ticket on dated 02.04.2021 from Patna to Bangalore with ref no (REF[protected] and amount Rs 4962/ deducted from my credit card, ticket booked successfully after journey date I have contacted to customer care and fount that ticket was cancelled from the travolook.in due to suddenly fair increased after that they are convincing that your amount Rs 4962/ will be returned between 10 to 15 working days I tried and sent mail many time...
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Address:836, 2nd floor, Udyog Vihar Phase V, Sector 19 Gurugram, Haryana 122008
Website:www.travolook.in

This is with reference to the ticket booking reference no. REF[protected] booked with TRAVOLOOK website on 10.1.2021 in the name of Suvendu Shekhar Rout for travelling date 6.02.2021 from MUMBAI to BHUBANESWAR (GO AIR airlines).
The flight was cancelled for that date from the airline side & thus they had refunded the amount to the Travolook on 27.01.2021. This information was shared from our end to the Travolook through mail & phone...
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