Claimed

Travolook Complaints & Reviews

1
Updated: Apr 27, 2024
Complaints 1521
Resolved
79
Unresolved
1442
Contacts

File a complaint to Travolook

Having problems with Travolook?

File a complaint and get it resolved by Travolook customer care. It’s quick, effective and absolutely free!

SUBMIT A COMPLAINT

Travolook reviews & complaints page 67

Newest
  • Newest
  • Most Helpful
  • Most Popular
  • Resolved
  • Contains Photos or Videos
  • Oldest
A
Aanchal koul
May 14, 2021
Report
Copy

Website: Travolook

I had done booking on 22nd April from Bangalore to Jammu.They cancelled the flight the same day and told that they will refund amount in 10days.But till now i have not received any refund.Please help me.This is the booking reference no. Given by them that day:-REF[protected].
Helpful
Found this helpful?
Write a comment
Report
Copy

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    N
    nvn1992
    May 13, 2021
    Report
    Copy

    Book my flight ticket from travlook.in all process completed payment of 3035 rupees are done but after that, I didn't receive any confirmation of my flight ticket, when I called these "[protected], [protected]" numbers they told me that my ticket is not booked, they are not ready to refund my money now they are not picking my call
    +3 photos
    Helpful
    Found this helpful?
    Write a comment
    Report
    Copy

    Post your Comment

      I want to submit Complaint Positive Review Neutral Comment
      code
      By clicking Submit you agree to our Terms of Use
      Submit
      R
      Rits4u
      May 12, 2021
      Report
      Copy

      Address: 836, 2nd floor, Udyog Vihar Phase V, Sector 19 Gurugram, Haryana 122008 Phone No: 0124-643-4800 Email: [email protected]
      Website: www.travolook.in

      Book flight from Travolook and amount deducted but booking get cancelled. I also received call from this company that I will receive my refund within 6 days but now almost 1.5 Month over. I sent many mails and also called but received no response from their side. Kindly take strict action against them so that they refund my amount asap. The required details have been attached below.

      Your Booking is Cancelled with travolook.in: REF[protected]
      Helpful
      Found this helpful?
      Write a comment
      Report
      Copy

      Post your Comment

        I want to submit Complaint Positive Review Neutral Comment
        code
        By clicking Submit you agree to our Terms of Use
        Submit
        F
        Falida
        May 12, 2021
        Report
        Copy

        Website: TRAVOLOOK

        I booked a flight from Mumbai to Dubai through Travolook on 18th April..
        And because of some technical issue they didnt issue the tickt but the amount of 7544/- was deducted from the account..

        After 5 min I got a call that the refund will be given in 10 days as there
        was some technical issue...
        But I did not received my refund till date..

        Please look in to this matter and refund my amount..

        thanks
        Helpful
        Found this helpful?
        Write a comment
        Report
        Copy

        Post your Comment

          I want to submit Complaint Positive Review Neutral Comment
          code
          By clicking Submit you agree to our Terms of Use
          Submit
          R
          ritz agrawal
          May 12, 2021
          Report
          Copy

          Website: Travolook

          I had booked a ticket on 20th April which got cancelled by travolook and they said the refund will be received in 15 working days.
          After that also i tried calling them multiple times but no response.
          They have not initiated my refund.
          Its a fake site. very bad.
          Helpful
          Found this helpful?
          Write a comment
          Report
          Copy

          Post your Comment

            I want to submit Complaint Positive Review Neutral Comment
            code
            By clicking Submit you agree to our Terms of Use
            Submit
            G
            gkg1999
            May 11, 2021
            Report
            Copy

            My name is George K George and I have a made a Booking on travolook on 20/04/2021from dehradun to Delhi. The booking was cancelled from travolook side and I received a call saying that I will receive the refund within 10 to 15 days. Till now I have not received any amount and the phone is not being answered. Please take necessary action. Amount to be received is 2419 rs. The cancellation reference number is REF[protected]
            +4 photos
            Helpful
            Found this helpful?
            Write a comment
            Report
            Copy

            Post your Comment

              I want to submit Complaint Positive Review Neutral Comment
              code
              By clicking Submit you agree to our Terms of Use
              Submit
              U
              Umang10
              May 11, 2021
              Report
              Copy

              Travolook is not returning the refund of cancelled ticket which was cancelled on 1st Apr'21 with PNR : LSBQWR
              Helpful
              Found this helpful?
              Write a comment
              Report
              Copy

              Post your Comment

                I want to submit Complaint Positive Review Neutral Comment
                code
                By clicking Submit you agree to our Terms of Use
                Submit
                S
                Swatijalan13
                May 10, 2021
                Report
                Copy

                Ref number - REF94922380. Had booked a ticket, travolook cancelled. Since then, no receipt of refund - its been 1.5 months since the ticket cancelled. Just once I received an email response (after mailing 7 times) from the support team that I will receive the refund in 7-10 working days, which again has passed.
                No action has been taken either by the forum or by the company. Its been 2 months now. Will somebody look into the matter?
                Helpful
                Found this helpful?
                1 Comment
                Report
                Copy

                Post your Comment

                  I want to submit Complaint Positive Review Neutral Comment
                  code
                  By clicking Submit you agree to our Terms of Use
                  Submit
                  Z
                  Zee Lak
                  May 10, 2021
                  Report
                  Copy

                  I tried to book flight from Travolook on 31st March and amount of Rs 4145/- deducted but booking get cancelled. I also received call from this company that I will receive my refund within 15 days. I sent many mails and also called but received same response from their side saying I will receive my refund as per policy. On 7th May again I received a mail from them saying I'll receive it in next 6-7 working days and asking my patience in this. Now you tell me, how much patience should I keep. I lost my Aunt due to covid and don't have money to eat. Kindly take strict action against them so that they refund my amount asap. It almost 42 days and the deducted amont is yet not refunded after I called travolook many times. The required details has been attached below.
                  kindly look into this matter and please help me it’s my humble request to you
                  +1 photos
                  Helpful
                  Found this helpful?
                  Write a comment
                  Report
                  Copy

                  Post your Comment

                    I want to submit Complaint Positive Review Neutral Comment
                    code
                    By clicking Submit you agree to our Terms of Use
                    Submit
                    F
                    Fasal Kp
                    May 9, 2021
                    Report
                    Copy

                    I had booked a ticket from their site and after the money deduction i got a mail about the ticket cancellation and they called and said that money will be refunded after 6 working days its more than a month still didnt got my amount
                    +1 photos
                    Helpful
                    Found this helpful?
                    Write a comment
                    Report
                    Copy

                    Post your Comment

                      I want to submit Complaint Positive Review Neutral Comment
                      code
                      By clicking Submit you agree to our Terms of Use
                      Submit
                      L
                      Luckychon
                      May 9, 2021
                      Report
                      Copy

                      Address: 836, 2nd floor, Udyog Vihar Phase V, Sector 19 Gurugram, Haryana 122008
                      Website: www.travolook.in

                      It was on the 28th of January that I booked a ticket from Imphal to Delhi via Guwahati (REF[protected]. It cost me ₹7356.00. Within 10 minutes of booking the ticket, I got a call from this company and told me that my ticket was cancelled due to "fare expiration". He also told me that the process of refund will start within a week.

                      I had not received a single mail and call from the company for about two and a half months when I decided to mail them. Every time, I mail them, they keep sending me the same mail again and again. Later when I did some research about the company, I found out that I am not the only one who is given this much trouble by this fraud company.

                      My family are suffering a lot from this Covid Lockdown. We really need the money they took from me. And considering that these scammers are scamming people in the name of a company and causing a lot of inconveniences to the travellers, please take necessary actions against them.
                      +1 photos
                      Helpful
                      Found this helpful?
                      Write a comment
                      Report
                      Copy

                      Post your Comment

                        I want to submit Complaint Positive Review Neutral Comment
                        code
                        By clicking Submit you agree to our Terms of Use
                        Submit
                        D
                        Dharmana amala
                        May 8, 2021
                        Report
                        Copy

                        I have booked the ticket on travolook.. I don't know it is fraud company. I have contacted them so many times.. but they are not going to credit my amount..
                        +1 photos
                        Helpful
                        Found this helpful?
                        Write a comment
                        Report
                        Copy

                        Post your Comment

                          I want to submit Complaint Positive Review Neutral Comment
                          code
                          By clicking Submit you agree to our Terms of Use
                          Submit
                          R
                          Ravi1234567890123
                          May 7, 2021
                          Resolved
                          Report
                          Copy
                          Resolved

                          Sir I cancelled my flight on 23 april of air Asia flight PNR X6KFYD.
                          Air Asia customer service told me that they have refunded my money back as 2978 rupees to travolook company.
                          I mailed to the travolook so many times but there is no response even of phone calls.
                          Sir please help me to get my refund back
                          Jun 21, 2021
                          Complaint marked as Resolved 
                          Refund not found yet. They only send an auto generated mail. But even after 2 months nothing is refunded me yet
                          Jun 21, 2021
                          Updated by Ravi1234567890123
                          Refund not found after 2 months.
                          They only send an auto generated email.
                          Jun 21, 2021
                          Updated by Ravi1234567890123
                          No matter is solved.
                          Helpful
                          Found this helpful?
                          Write a comment
                          Report
                          Copy

                          Post your Comment

                            I want to submit Complaint Positive Review Neutral Comment
                            code
                            By clicking Submit you agree to our Terms of Use
                            Submit
                            J
                            JoshyKAntony
                            May 6, 2021
                            Report
                            Copy

                            I booked a flight from cochin to mumbai through Travolook on 6 - May - 2021 amout 4259 Rupees paid by debit card.After booking with in minutes i received a mail and phone call from Travolook sayings that my flight ticket is cancelled due to fare expiration and amount will be refunded with in 10 to 15 days (I don't know what is fare expiration means can somebody please explain to me this )Why can't they cancel this not functioning booking sight. Especially this covid time no job or money with me please refund my money back immediately.
                            THANK YOU
                            Helpful
                            Found this helpful?
                            Write a comment
                            Report
                            Copy

                            Post your Comment

                              I want to submit Complaint Positive Review Neutral Comment
                              code
                              By clicking Submit you agree to our Terms of Use
                              Submit
                              M
                              Mercy V
                              May 3, 2021
                              Report
                              Copy

                              Address: Sector 19, Gurugram, Haryana
                              Website: Travolook

                              I tried to book a ticket via travolook but the ticket was not booked and my money was deducted from my card. More than 40 days has passed till date but there is no response from their end. Tried calling them on toll free number of support team but no one is picking up the call. Every single time on mail they say that the amount will be refunded within 10 days but till now not received the same.
                              Booking reference number :REF[protected].
                              +3 photos
                              Please kindly Refund my payment

                              Airlines Ticket refund not received - Comment #3831424 - Image #0
                              Helpful
                              Found this helpful?
                              1 Comment
                              Report
                              Copy

                              Post your Comment

                                I want to submit Complaint Positive Review Neutral Comment
                                code
                                By clicking Submit you agree to our Terms of Use
                                Submit
                                S
                                swamya
                                May 3, 2021
                                Report
                                Copy

                                Address: gurgao
                                Website: [email protected]

                                Please provide my refund amount 5642 bcz i dont hve money now please just banned thus conpany
                                +1 photos
                                Same prblm with me
                                Mera 21 din ho gye, abhi tak refund nhi aaya, travolook ko ban kron, chor hai travolook

                                Ticket - Comment #3831423 - Image #0
                                Helpful
                                Found this helpful?
                                1 Comment
                                Report
                                Copy

                                Post your Comment

                                  I want to submit Complaint Positive Review Neutral Comment
                                  code
                                  By clicking Submit you agree to our Terms of Use
                                  Submit
                                  A
                                  Antaramkhr
                                  May 3, 2021
                                  Report
                                  Copy

                                  Hi,

                                  I have booked a flight ticket reference no REF[protected] from Bangalore to Delhi and Delhi to Bangalore. Due to some reason flight got cancel, it is almost three month but still now i did not receive my full amount refund. I have tried to reach their customer care but no luck.
                                  Total refund amount should be payable - 26700.00
                                  Amount received : 19500.
                                  Helpful
                                  Found this helpful?
                                  Write a comment
                                  Report
                                  Copy

                                  Post your Comment

                                    I want to submit Complaint Positive Review Neutral Comment
                                    code
                                    By clicking Submit you agree to our Terms of Use
                                    Submit
                                    N
                                    Nicky Yaduvanshi
                                    May 3, 2021
                                    Report
                                    Copy

                                    Address: Travolook , gurgaon

                                    I have booked my ticket on 29 march, 2021, after some time a msg received your booking has been cancelled due to fare difference, we will refund your amount within 15 days, no refund will received, after that i have mailed so many but no response and till now i have no received any amount. Its a fraud company
                                    Travolook
                                    Anand Sharma 339's reply, May 3, 2021
                                    Kindly send your contact number
                                    Helpful
                                    Found this helpful?
                                    1 Comment
                                    Report
                                    Copy

                                    Post your Comment

                                      I want to submit Complaint Positive Review Neutral Comment
                                      code
                                      By clicking Submit you agree to our Terms of Use
                                      Submit
                                      M
                                      Muzzammil@06
                                      from Bengaluru, Karnataka
                                      May 3, 2021
                                      Resolved
                                      Report
                                      Copy
                                      Resolved

                                      Address: 836, 2nd floor, Udyog Vihar Phase V, Sector 19 Gurugram, Haryana 122008
                                      Website: www.travolook.in

                                      The company cancelled my booking on 4th April and has not been refunding my money ever since.

                                      Ref number provided by them is REF[protected]
                                      May 4, 2021
                                      Complaint marked as Resolved 
                                      Money refunded after a month
                                      Helpful
                                      1 other people found this review helpful
                                      1 found this helpful
                                      Write a comment
                                      Report
                                      Copy

                                      Post your Comment

                                        I want to submit Complaint Positive Review Neutral Comment
                                        code
                                        By clicking Submit you agree to our Terms of Use
                                        Submit
                                        7
                                        700073
                                        May 2, 2021
                                        Report
                                        Copy

                                        Address: Harayana
                                        Website: Tavolook.in

                                        I had booked ticket on dated 02.04.2021 from Patna to Bangalore with ref no (REF[protected] and amount Rs 4962/ deducted from my credit card, ticket booked successfully after journey date I have contacted to customer care and fount that ticket was cancelled from the travolook.in due to suddenly fair increased after that they are convincing that your amount Rs 4962/ will be returned between 10 to 15 working days I tried and sent mail many time but not replied received from the travolook.in so I want to that take a serious action against in favour of travolook.in so that refund the my amount. I attached the ticke journey details
                                        +1 photos
                                        Helpful
                                        Found this helpful?
                                        Write a comment
                                        Report
                                        Copy

                                        Post your Comment

                                          I want to submit Complaint Positive Review Neutral Comment
                                          code
                                          By clicking Submit you agree to our Terms of Use
                                          Submit