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Uniconnect Complaints & Reviews

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1.3
Updated: Apr 17, 2019
Complaints 168
Resolved
42
Unresolved
126
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Uniconnect reviews & complaints page 9

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S
shivangi13
from Delhi, Delhi
Jan 15, 2015
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Address: Ahmedabad, Gujarat

I had bought a Uniconnect Sim Card for Germany and they delivered a broken sim card with chipped edges and the sim looked tattered, impossible to use. When I called their customer center, they refused to take the sim back or replace it with a new one. I am really happy that I just to settle with a minor amount of 200rs for the sim. God knows if the product was like that, how would the services be.
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    kriti.bhanot
    from Delhi, Delhi
    Jan 14, 2015
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    Address: Chandigarh, Punjab

    . My husband had bought a uniconnect sim card for our trip across Europe and we had a terrible experience trying to connect to any available network. There were perpetually calls dropping and the data services that we paid extra for were equally poor. It was like using a telephone than a mobile phone. There are better services available than Uniconnect.
    Aug 14, 2020
    Complaint marked as Resolved 
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      R
      radhika.chotia
      from Gurgaon, Haryana
      Jan 13, 2015
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      Buying a uniconnect sim card is cheap, but not using their services. Their call charges to India from England are really expensive around 100 a minute and before you know it, all the recharge money is debited with no proper accounting from their end. It will be a wiser option to avoid using Uniconnect Sim Cards in all cases
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        R
        rajivkhandelwal
        from Delhi, Delhi
        Jan 7, 2015
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        Address: New Delhi, Delhi

        Instead of staying connected, with Uniconnect sim card’s poor network coverage one will definitely not be connected for sure. I had a terrible time using their services for Malaysia. No connectivity most of the times and the data was also not working.
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          K
          kirandevi12
          from Delhi, Delhi
          Jan 6, 2015
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          Address: New Delhi, Delhi

          While my idea of a vacation was to be least on the phone, but since I was using a uniconnect sim card there was nothing else that I did than be on the phone with the customer care to get my data activated. Despite recharging the number before flying out, they didn’t do it and throughout my trip in HongKong they kept on saying they will activate it but didn’t. Uniconnect is a bad choice for sure.
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            K
            kartika23
            from Delhi, Delhi
            Jan 5, 2015
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            Address: New Delhi, Delhi

            I thought with the prepaid Uniconnectsim card for Australia I would stay connected with my parents during my 10 days there. Plus being a prepaid option I wasn’t worried about hefty phone bills. The sim stopped working after 3 days and after that it didn’t work at all. Even the customer care staff wasn’t helpful with reinstating services. Ideally I would never use uniconnect for any travels again.
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              S
              sonukumar12
              from Delhi, Delhi
              Jan 3, 2015
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              Address: New Delhi, Delhi

              While my idea of a vacation was to be least on the phone, but since I was using a uniconnect sim card there was nothing else that I did than be on the phone with the customer care to get my data activated. Despite recharging the number before flying out, they didn’t do it and throughout my trip in HongKong they kept on saying they will activate it but didn’t. Uniconnect is a bad choice for sure.
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                A
                amarkumar11
                from Gurgaon, Haryana
                Jan 2, 2015
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                Address: New Delhi, Delhi

                Never trust what Uniconnect’s customer support or their sales staff tell you cos what they say never is true. While I was in England the uniconnect sim that I was using stopped working all of a sudden and when I contacted their customer centre, they said if I recharge my sim it will work. While I tried that and spent another 50 pounds on the same, the sim still didn’t work and when I called the support again, they said they cant help me with anything. Very bad support center and equally bad option.
                Aug 14, 2020
                Complaint marked as Resolved 
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                  N
                  namanbh
                  from Delhi, Delhi
                  Dec 22, 2014
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                  Address: New Delhi, Delhi

                  I took a prepaid sim card from Uniconnect for Thailand so that i had the option of not recharging when i wanted. Well what would have i recharged when the sim didnt even work once. And the excellent customer support hung the phone on me after saying that i wouldn’t have enough credit. The first and last experience o[censored]sing Uniconnect sim cards.
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                    R
                    ramesh23
                    from Delhi, Delhi
                    Dec 20, 2014
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                    Address: New Delhi, Delhi

                    I was travelling to UK for an exchange program for 6 months and the idea of carrying a UK number before hand was quite a relief. So i bought Uniconnect’s pre paid sim card. So glad that the sim didnt cost me not more than 200rs, cos after a week o[censored]ninterrupted services the sim just didnt work at all. And in all frustration i stopped using it. Apparently whenever i got a recharge, all my money would get deducted for data usage, while i don’t even have whatsapp activated!! Such a disappointment seriously !
                    Aug 14, 2020
                    Complaint marked as Resolved 
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                      gaurav17
                      from Gurgaon, Haryana
                      Dec 19, 2014
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                      Address: New Delhi, Delhi

                      I bought a sim card from Uniconnect before i was travelling to Dubai and therefore paid thru my credit card since it was a prepaid card. Well turned out, that these guys save your details and charge the card as and when they wish to. Its taken me amost 25 days to get this fixed and am still doubtful if they have done that or not.. Avoid Uniconnect !!
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                        K
                        kabira56
                        from Gurgaon, Haryana
                        Dec 18, 2014
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                        Address: New Delhi, Delhi

                        I bought a sim card from uniconnect for Europe and paid 1400rs and the guy said in return the number will be credited with 1000rs as initial airtime. Nothing was credited, infact the money that i got as recharge was also debited on account of random service charges. I had a perpetual message of recharging the number for further convenience. Never used such pathetic services in my life.
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                        I was using a Uniconnect sim for Australia and I think it was the most expensive deal ever.. I spent some 10k only on recharging the number. Their calling was so expensive and not even worth it. Calling from the landlines there were 10 times cheaper than carrying a sim from Uniconnect. Don't know about affordability but definitely burns the pockets.
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                          K
                          Keshav21
                          from Delhi, Delhi
                          Dec 16, 2014
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                          Address: New Delhi, Delhi

                          Uniconnect has the most disappointing services! Used it for my recent travels to Dubai and really really disappointed!! Recharging the damn number is painfully difficult and their customer support team doesn’t have answers for anything! Really bad choice of a service while travelling abroad.
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                            kapilkum
                            from Gurgaon, Haryana
                            Dec 10, 2014
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                            Address: New Delhi, Delhi

                            Do not fall in the trap of helping you stay connected with Uniconnected while you traveling abroad, as this is one thing that they are worst at. Poor connectivity is their area of expertise and charging a bomb for the same is their way of making money. Use Uniconnect after much thought and research.
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                              krishnakum
                              from Delhi, Delhi
                              Dec 8, 2014
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                              Address: New Delhi, Delhi

                              They have the most slow data services plus their charges are really high, unlike what Uniconnect always claims. Also half of the time when their networks don’t work, getting through the customer call centre is really difficult. No matter how much you try, you just can’t get through; when you need it the most and they charge you for that call. Sick !!
                              Aug 14, 2020
                              Complaint marked as Resolved 
                              Uniconnect customer support has been notified about the posted complaint.
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                                Nikhil14
                                from Delhi, Delhi
                                Dec 6, 2014
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                                Address: New Delhi, Delhi

                                I was traveling to Spain and bought a sim card from Uniconnect. While I was assured that their customer centre works 24x7, I found quite the opposite. My sim wasn’t working properly in Spain so with whatever network I had, I tried calling their support centre, and they responded not even once. That’s their excellent sense of 24x7 hrs of customer service. Totally disappointed and now using a local number bought from Spain itself.
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                                  R
                                  Randeep11
                                  from Delhi, Delhi
                                  Dec 4, 2014
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                                  Address: New Delhi, Delhi

                                  They are the most fake services providers available in the market. I bought their sim card which was valid for about 120 days for UK and when my wife I was traveling after a month of my travel, she couldn’t use that sim as it said its invalid with services terminated. After several calls to their customer care, they said they can’t help us with it and will have to buy a new sim if we want to be connected. Well we learnt our lesson and there is absolutely no chance that we will use Uniconnect ever again.
                                  Aug 14, 2020
                                  Complaint marked as Resolved 
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                                    parjeetkumar
                                    Dec 3, 2014
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                                    Address: New Delhi, Delhi

                                    Uniconnect sim cards have a really bad product. I bought their UK sim card and was a bad experience. The delivered was broken sim, while informing the sales guy about that state of the sim card, i was told that the sim works fine as he had checked it and all. Well i could not make any calls from that broken sim card and on calling the customer care for help they blamed me instead for that state of the sim. I am never recommending or using Uniconnect ever again
                                    Uniconnect customer support has been notified about the posted complaint.
                                    Dec 04, 2014
                                    Uniconnect SIM's response                                     With reference to your post, request you to provide us the international mobile number and the date of purchase.
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                                      madhumahera
                                      Dec 2, 2014
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                                      Address: New Delhi, Delhi

                                      I got this plan Uni 52 for an Australian sim card from Uniconnect, and trust me Uniconnect’s deliverance was really poor in terms of overall customer experience. First nobody informed me that there wud be a flagfall cost for every call which i figured out later!! Moreover, their data pack got activated after almost 4 days after i reached and was really slow. Even google took forever to load. Its definitely a bad idea to use Uniconnect Sim Cards.
                                      Uniconnect customer support has been notified about the posted complaint.
                                      Dec 03, 2014
                                      Uniconnect SIM's response                                       With reference to your post, request you to provide us the international mobile number and the date of purchase.
                                      Dec 03, 2014
                                      Uniconnect SIM's response                                       With reference to your post, request you to provide us the international mobile number and the date of purchase.
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                                        R
                                        randipkumar
                                        from Delhi, Delhi
                                        Dec 1, 2014
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                                        Address: New Delhi, Delhi

                                        IF you ever happen to come across Uniconnect sim cards, just ignore... My experience o[censored]sing their sim cards has been bad, where i was in a situation where i had to borrow someone’s phone in UK to connect to my chauffer for a pick up.. Really embarrassing plus poor services with horrible network
                                        Dec 03, 2014
                                        Uniconnect SIM's response                                         With reference to your post, request you to provide us the international mobile number and the date of purchase.
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